Hitachi Digital Services Announces Five-Year Strategic IT Partnership with Envista
Hitachi Digital Services has secured a five-year strategic IT partnership with Envista Holdings Corporation (NYSE: NVST), a global dental care leader. The agreement encompasses comprehensive IT managed services across Envista's operations in over 60 countries. Hitachi will provide 24/7 global IT services, including application support, network infrastructure, analytics, business intelligence, and cybersecurity through its global delivery centers in India, Mexico, Portugal, the U.S., and Vietnam.
The partnership aims to enhance operational efficiency through AI-enabled automation and best practices, allowing Envista's internal teams to concentrate on strategic initiatives. The collaboration aligns with Envista's continuous improvement framework, the Envista Business System (EBS).
Hitachi Digital Services ha ottenuto una partnership strategica IT quinquennale con Envista Holdings Corporation (NYSE: NVST), leader globale nel settore dell'odontoiatria. L'accordo prevede servizi IT gestiti completi per le operazioni di Envista in oltre 60 paesi. Hitachi fornirà servizi IT globali 24/7, inclusi supporto applicativo, infrastruttura di rete, analisi, business intelligence e cybersecurity, tramite i suoi centri di erogazione in India, Messico, Portogallo, Stati Uniti e Vietnam.
La partnership mira a migliorare l'efficienza operativa attraverso l'automazione abilitata dall'IA e le migliori pratiche, consentendo ai team interni di Envista di concentrarsi su iniziative strategiche. La collaborazione si allinea al framework di miglioramento continuo di Envista, il Envista Business System (EBS).
Hitachi Digital Services ha asegurado una alianza estratégica de TI por cinco años con Envista Holdings Corporation (NYSE: NVST), líder mundial en cuidado dental. El acuerdo abarca servicios integrales de TI gestionados en las operaciones de Envista en más de 60 países. Hitachi proporcionará servicios globales de TI 24/7, incluyendo soporte de aplicaciones, infraestructura de red, análisis, inteligencia de negocios y ciberseguridad a través de sus centros de entrega en India, México, Portugal, EE. UU. y Vietnam.
La alianza busca mejorar la eficiencia operativa mediante automatización habilitada por IA y mejores prácticas, permitiendo que los equipos internos de Envista se enfoquen en iniciativas estratégicas. La colaboración está alineada con el marco de mejora continua de Envista, el Envista Business System (EBS).
히타치 디지털 서비스가 글로벌 치과 케어 선도 기업인 Envista Holdings Corporation (NYSE: NVST)과 5년 전략적 IT 파트너십을 체결했습니다. 이 계약은 Envista가 운영하는 60개국 이상에서 포괄적인 IT 관리 서비스를 포함합니다. 히타치는 인도, 멕시코, 포르투갈, 미국, 베트남에 위치한 글로벌 서비스 센터를 통해 24시간 연중무휴 애플리케이션 지원, 네트워크 인프라, 분석, 비즈니스 인텔리전스, 사이버 보안 서비스를 제공합니다.
이번 파트너십은 AI 기반 자동화와 모범 사례를 통해 운영 효율성을 향상시키고, Envista 내부 팀이 전략적 이니셔티브에 집중할 수 있도록 지원하는 것을 목표로 합니다. 이 협력은 Envista의 지속적 개선 체계인 Envista Business System(EBS)과도 일치합니다.
Hitachi Digital Services a conclu un partenariat stratégique IT de cinq ans avec Envista Holdings Corporation (NYSE : NVST), un leader mondial des soins dentaires. Cet accord couvre des services IT gérés complets pour les opérations d'Envista dans plus de 60 pays. Hitachi fournira des services IT mondiaux 24h/24 et 7j/7, incluant le support applicatif, l'infrastructure réseau, l'analytique, l'intelligence d'affaires et la cybersécurité via ses centres de livraison globaux en Inde, au Mexique, au Portugal, aux États-Unis et au Vietnam.
Ce partenariat vise à améliorer l'efficacité opérationnelle grâce à l'automatisation assistée par IA et aux meilleures pratiques, permettant aux équipes internes d'Envista de se concentrer sur des initiatives stratégiques. Cette collaboration s'inscrit dans le cadre d'amélioration continue d'Envista, le Envista Business System (EBS).
Hitachi Digital Services hat eine fünfjährige strategische IT-Partnerschaft mit Envista Holdings Corporation (NYSE: NVST), einem weltweit führenden Unternehmen im Bereich der Zahnmedizin, abgeschlossen. Die Vereinbarung umfasst umfassende IT-Managed-Services für Envistas Aktivitäten in über 60 Ländern. Hitachi wird rund um die Uhr globale IT-Dienstleistungen anbieten, darunter Anwendungssupport, Netzwerkinfrastruktur, Analytik, Business Intelligence und Cybersicherheit, über seine globalen Servicezentren in Indien, Mexiko, Portugal, den USA und Vietnam.
Die Partnerschaft zielt darauf ab, die operative Effizienz durch KI-gestützte Automatisierung und Best Practices zu steigern, sodass die internen Teams von Envista sich auf strategische Initiativen konzentrieren können. Die Zusammenarbeit ist auf das kontinuierliche Verbesserungsmodell von Envista, das Envista Business System (EBS), abgestimmt.
- Strategic IT partnership spanning 60+ countries strengthens global operational capabilities
- Implementation of AI-enabled automation expected to deliver year-over-year efficiency gains
- 24/7 global IT support across multiple service areas enhances operational reliability
- Partnership frees up internal resources to focus on strategic initiatives
- None.
Insights
Envista's IT outsourcing to Hitachi indicates strategic focus on core dental operations while potentially reducing IT costs and improving operational efficiency.
Envista's five-year IT managed services agreement with Hitachi Digital Services represents a significant strategic shift in how the dental care leader manages its technology infrastructure. By outsourcing comprehensive IT services across 60+ countries, Envista is likely pursuing both
This partnership aligns perfectly with Envista's existing continuous improvement framework (EBS) and suggests management is executing a focused strategy: concentrating internal resources on core dental competencies while leveraging external expertise for technology enablement. The global scope indicates this isn't merely tactical outsourcing but rather a fundamental restructuring of Envista's operational model.
The competitive tendering process Envista conducted before selecting Hitachi demonstrates thorough diligence in vendor selection. Hitachi's comprehensive service offering—spanning application support, infrastructure, analytics, and cybersecurity—should provide Envista with technology standardization across its global footprint, potentially eliminating regional inconsistencies and creating a unified digital backbone.
Most compelling is the explicit mention of "year-over-year gains in operational efficiency" through "AI-enabled automation." This suggests Envista expects this partnership to deliver measurable business improvements, not just IT maintenance. By freeing internal teams from operational IT management, Envista can reallocate talent toward strategic initiatives, potentially accelerating innovation across its dental brand portfolio.
Following a highly competitive tendering process, Envista selected Hitachi Digital Services as its strategic IT partner to support its digital transformation and operational efficiency goals. Under this agreement, Hitachi Digital Services will provide 24/7 global IT services—including application support, network infrastructure, analytics and business intelligence, and cybersecurity—through its global delivery centers in
"As Envista continues to scale globally and innovate across our family of dental brands, having a reliable, forward-thinking IT partner is critical to our success," said Andrew Chen, Chief Information Officer at Envista. "Hitachi's way of doing business aligns well with our commitment to continuous improvement through the Envista Business System (EBS)."
EBS is Envista's set of values, processes, and tools that guide how the company innovates and drives growth.
"Our partnership with Envista is a major milestone that strengthens our position in the healthcare sector. Over the next five years, we'll bring the full strength of Hitachi Digital Services to support Envista's global operations with secure, reliable, and innovative IT services. Together, we're building the future of healthcare technology—smarter, faster, and more connected," said Roger Lvin, Chief Executive Officer at Hitachi Digital Services.
The partnership is expected to deliver year-over-year gains in operational efficiency through best practices and AI-enabled automation, freeing up Envista's internal teams to focus on strategic initiatives.
To find out more Hitachi Digital Services case studies in healthcare industry, please visit https://www.hitachids.com/industry/healthcare/.
About Hitachi Digital Services
Hitachi Digital Services, a wholly owned subsidiary of Hitachi, Ltd., is a global systems integrator powering mission-critical platforms with people and technology. We help enterprises build, integrate, and run physical and digital systems with tailored solutions in cloud, data, IoT, and ERP modernization, underpinned by advanced AI. By combining Information Technology and Operational Technology (ITxOT), we drive efficiency, innovation, and growth across industries. With over 110 years of Hitachi Group's engineering and technology leadership, Hitachi Digital Services is powering smarter platforms for a safer, more sustainable future. For more information on Hitachi Digital Services, please visit the company's website at https://www.hitachids.com
About Hitachi, Ltd.
Through its Social Innovation Business (SIB) that brings together IT, OT(Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled
About Envista Holdings Corporation
Envista is a global family of more than 30 trusted dental brands, including Nobel Biocare, Ormco, DEXIS, and Kerr, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Its comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers a wide range of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. With a foundation comprised of the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus, Envista is well equipped to meet the end-to-end needs of dental professionals worldwide. Envista is one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com.
Contacts:
Hitachi Digital Services, Menaka Thillaiampalam, Chief Marketing Officer, Menaka.Thillaiampalam@hitachids.com
HAVAS Red, Melanie Klausner, Executive Vice President, Melanie.Klausner@havasred.com
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SOURCE Hitachi Digital Services
FAQ
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