Nashville General Hospital Implements Oracle Health CommunityWorks to Simplify Clinician Experience, Enhance Patient Care

Rhea-AI Summary

Nashville General Hospital (NGH) has implemented Oracle Health CommunityWorks to unify its clinical operations across its 150-bed hospital and 20+ outpatient facilities. The cloud-based system replaces multiple legacy systems, enabling automated processes and integrated electronic health records (EHR) for improved clinical, financial, and operational efficiency.

NGH plans to deploy Oracle Health Data Intelligence for better population health management and operational insights. Additionally, the hospital will implement Oracle Clinical Trial Management System to expand patient access to clinical trials, targeting 10 trials in the first year and scaling to 30 trials within three years.

Positive

• Implementation of integrated EHR system across 150-bed hospital and 20+ outpatient facilities
• Elimination of redundant data entry and system integration issues
• Planned expansion into clinical trials management with target of 30 trials in 3 years
• Enhanced data analytics capabilities through Oracle Health Data Intelligence integration

Negative

• None.

Insights

Technology Analyst

Oracle Health CommunityWorks represents a significant technological advancement for Nashville General Hospital, replacing fragmented legacy systems with an integrated cloud-based EHR solution. The implementation streamlines operations across 150 beds and 20+ outpatient facilities, eliminating redundant data entry and system integration issues. The addition of Oracle Health Data Intelligence and Clinical Trial Management System positions NGH for advanced analytics and expanded clinical research capabilities, targeting 30 trials within three years.

This comprehensive digital transformation will likely strengthen Oracle's healthcare market position, particularly in the community hospital segment. The success at NGH serves as a valuable reference case for Oracle's integrated healthcare solutions, potentially accelerating adoption among similar-sized healthcare facilities seeking modernization.

Healthcare Operations Analyst

This implementation marks a strategic shift in NGH's operational model, addressing critical pain points in healthcare delivery. The unified EHR system enables seamless information flow between departments, potentially reducing medical errors and improving care coordination. The planned deployment of Data Intelligence capabilities will enhance population health management and operational efficiency through data-driven decision making.

The expansion into clinical trials through CTMS is particularly noteworthy for a safety-net hospital, as it opens new revenue streams while providing underserved populations access to cutting-edge treatments. This comprehensive digital transformation could significantly improve NGH's financial performance through operational efficiencies and expanded service offerings.

Selects Oracle Health Data Intelligence to improve population health and operational efficiencies 

Will use Oracle Clinical Trial Management System to better manage and align patients with clinical trials

AUSTIN, Texas, Dec. 18, 2024 /PRNewswire/ -- Nashville General Hospital (NGH), Middle Tennessee's public safety-net hospital serving Davidson County and Nashville, Tennessee, is using Oracle Health CommunityWorks to better support its clinical, financial, and operational needs. Unifying its clinical operations with the new centralized and integrated electronic health records (EHR) across the 150-bed hospital and more than 20 outpatient and clinic settings enables NGH to automate several manual processes and replace disparate legacy systems and devices, simplifying the clinician and patient experience. Oracle Health CommunityWorks also offers a foundation that can scale as NGH grows and adopts new technologies, such as Oracle Health Data Intelligence and Oracle Clinical Trial Management System.  

"We chose Oracle Health because it offered a more complete and integrated solution versus the other options we considered," said Melanie Thomas, chief information officer, Nashville General Hospital. "We are replacing several disparate systems that required redundant data entry, disrupted our operations during upgrades, and lacked integration between our inpatient and ambulatory systems. These challenges are now solved with Oracle Health, and it will help us achieve one patient, one record across our facilities. When reviewing all vendor options, we wanted our employees to have a say in the selection. Oracle Health always ranked high across users and teams, and the go live has gone smoothly."

Oracle Health CommunityWorks is a cloud-based deployment model that provides a comprehensive, integrated user experience for both patients and clinicians to meet the specific needs of smaller hospital operations. It enables healthcare organizations like NGH to share information between clinics, inpatient and outpatient services, and the emergency department to provide clinicians with complete, up-to-date patient health information, which helps inform treatment decisions and improves care coordination.

A new foundation for innovation and insight

NGH is also planning to deploy Oracle Health Data Intelligence to gain greater understanding of the health of its patient population, as well as operational and financial performance.  The powerful and highly secure suite of cloud infrastructure, analytics, and applications continuously integrates data from a wide range of sources—clinical, claims, social determinants, pharmacy, and more—to deliver insight across back office and point-of-care workflows. Using Oracle Health Data Intelligence, the staff at NGH can use data from across the ecosystem to focus care efforts on the right patients at the right time, help improve care quality for patients with chronic conditions, and manage costs for patients in value-based care arrangements.

NGH also plans to significantly increase patient access to clinical trials and will adopt Oracle Clinical Trial Management System (CTMS) Cloud Service to advance this effort. CTMS will help improve productivity by streamlining, automating, and reporting on clinical trial operations data across all study management processes and the progress of patients involved. NGH has chosen to participate in 10 trials over the next year and plans to ramp up to 30 trials within three years.

"We are excited to work with Nashville General Hospital to help deliver the best possible care to patients and further strengthen our connection to the community," said Seema Verma, executive vice president and general manager, Oracle Health and Life Sciences. "Nashville General Hospital is part of a growing group of healthcare organizations taking advantage of Oracle Health and Life Sciences' extensive portfolio of cloud technology to better serve patients, strengthen financial performance, and bridge the gap between clinical research and clinical care."

About Nashville General Hospital
For more than a century, Nashville General Hospital has been serving the community as a steadfast beacon of care and compassion — making outstanding, comprehensive health care accessible to all. Here, all are welcomed, and all are treated equally. We serve as a lifeline for the health needs of our Nashville community. Your well-being is our primary concern — and our experienced and skilled professionals are here to nurture both health and hope. Every day, we earn the trust of our neighbors through our integrity, accountability, and accessibility. We look forward to another hundred years of providing the care and respect our patients and their families deserve. For more information visit: https://nashvillegeneral.org/. 

About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks
Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing.

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SOURCE Oracle

FAQ

What benefits will Nashville General Hospital gain from implementing Oracle Health CommunityWorks (ORCL)?

NGH will benefit from unified clinical operations, automated processes, integrated EHR systems, and simplified clinician experience across its 150-bed hospital and 20+ outpatient facilities.

How many clinical trials does Nashville General Hospital plan to conduct using Oracle's CTMS (ORCL)?

NGH plans to conduct 10 clinical trials in the first year and aims to increase to 30 trials within three years using Oracle's Clinical Trial Management System.

What operational improvements will Oracle Health Data Intelligence (ORCL) bring to Nashville General Hospital?

Oracle Health Data Intelligence will provide NGH with enhanced population health insights, improved care quality for chronic conditions, and better cost management for value-based care arrangements.

How will Oracle Health CommunityWorks (ORCL) improve patient care at Nashville General Hospital?

The system will enable one patient, one record across facilities, provide complete up-to-date patient health information, and improve care coordination between clinics, inpatient, outpatient, and emergency departments.