Ahead of Peak Hurricane Season, PSE&G Highlights Strong Reliability Results
Rhea-AI Summary
Public Service Electric & Gas (NYSE: PEG) reported strong, measurable reliability gains from ongoing electric and gas infrastructure investments across New Jersey as the region enters peak hurricane season. Since 2023, nearly 22,000 utility poles have been proactively replaced, driving a 50% reliability improvement across the 20 circuits with the highest number of pole replacements versus their 2020‑2024 average.
PSE&G has upgraded 32 neighborhood circuits, improving resiliency by 37% and reliability by 31%, with 22% fewer outage incidents and 23% fewer customers affected on upgraded circuits. The company has built six high‑capacity 13kV stations since 2023 and, since 2016, upgraded more than 1,655 miles of gas main. Over the last decade, PSE&G has invested $30 billion in its electric and gas systems, about 75% on reliability and resiliency, including raising 42 substations above Superstorm Sandy flood levels and installing over 1,500 smart switching devices.
Positive
- 50% reliability improvement on 20 circuits with highest pole replacements since 2023
- 22,000 utility poles proactively replaced from 2023 through July 2026
- 37% more resilient, 31% more reliable on 32 upgraded neighborhood circuits
- 22% fewer outages, 23% fewer customers affected on upgraded circuits
- Six new 13kV stations built since 2023 to relieve overloads and add capacity
- $30 billion invested in electric and gas systems over a decade, ~75% for reliability and resiliency
Negative
- None.
News Explained
The completed Livingston substation adds system capacity, while PSE&G’s additional 525-mile gas-main replacement remains a three-year plan.
PSE&G says its Livingston 230kV substation was placed in service in
Separately, PSE&G plans to replace an additional 525 miles of cast-iron and unprotected-steel gas main in more than 70 municipalities over the next three years; the release presents this as planned work, not completed work.
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Infrastructure projects across
Photos and video from today's event available here
As a recipient of the ReliabilityOne® Award for superior electric system reliability in the Mid-Atlantic region for 24 consecutive years, PSE&G has long been recognized as one of the nation's top utilities for system resiliency and integrated planning including reliability and grid modernization initiatives. Continued infrastructure improvements are helping sustain that strong performance, with the following measurable benefits for customers across
- Since 2023, just under 22,000 poles have been proactively replaced through July 2026, resulting in a
50% improvement in reliability across the 20 circuits with the highest number of pole replacements compared to their 2020-2024 average. - More than
30% improvement in resiliency and reliability from strengthening neighborhood electric circuits: 32 circuits upgraded with overhead electric infrastructure are now37% more resilient and31% more reliable. 22% fewer outage incidents and23% fewer customers affected on average on circuits upgraded through PSE&G's Infrastructure Advancement Program.- Adding capacity to meet customers' changing energy needs. Since 2023, PSE&G has completed construction of six new high-capacity 13kV stations to address system overloads, replace aging equipment and increase capacity to accommodate solar generation.
- Modernizing
New Jersey's gas system. Since 2016, PSE&G has upgraded more than 1,655 miles of gas main in more than 340 municipalities. PSE&G plans to continue that work by replacing an additional 525 miles of cast-iron and unprotected steel gas main in more than 70 municipalities over the next three years.
"These projects are delivering real tangible benefits where they matter — in the homes, businesses and communities that depend on us every day," said Paul Toscarelli, PSE&G vice president, electric operations. "At the end of every pole, wire and piece of equipment are customers who count on us to safely deliver the energy they need. We take that responsibility seriously, and we will continue strengthening our systems to provide safe, reliable service today and prepare for customers' changing energy needs."
Brian Clark, PSE&G, senior vice president, gas operations, continues: "Reliability starts with the strength of the system and the dedicated workforce behind it. By replacing aging infrastructure, we're reducing the risk of leaks and strengthening the gas system that nearly two million customers depend on every day. These programs help us deliver safe, reliable service today while preparing the system to serve our customers for years to come."
Infrastructure Initiatives Deliver Customer Benefits
These strong reliability results were highlighted during an event today at PSE&G's
"PSE&G has been a longstanding partner of
PSE&G's infrastructure initiatives are designed to improve the performance of its electric and gas systems and provide lasting benefits for customers, including:
- Fewer and shorter electric outages as upgraded equipment and technology help prevent interruptions, isolate problems and support faster restoration.
- A stronger, more resilient electric system that is better prepared for severe weather and changing customer energy needs.
- A safer, more reliable gas system as older cast-iron and unprotected steel mains are replaced with modern infrastructure that reduces the risk of leaks.
- Greater capacity for the future as electric-system upgrades address overloaded equipment and accommodate changing demand and additional solar generation.
Over the last decade, PSE&G has completed
That work has included strengthening substations, upgrading transmission and distribution equipment and modernizing technology across the state. Infrastructure programs made over the past decade have also included raising 42 substations above Superstorm Sandy flood levels and installing more than 1,500 smart switching devices that can help crews identify problems and reroute power during outages.
PSE&G has also continued to modernize its natural gas network. Replacing aging cast-iron and unprotected steel infrastructure with modern gas mains helps reduce leaks, improve safety and strengthen the reliability of service for PSE&G's 1.9 million gas customers. All while maintaining the lowest residential gas rates in the region for our customers.
Learn more about PSE&G's gas system modernization work here
About PSE&G
Public Service Electric & Gas Co. is New Jersey's oldest and largest gas and electric delivery public utility, as well as one of the nation's largest utilities. PSE&G has won the ReliabilityOne® Award for superior electric system reliability in the Mid-Atlantic region for 24 consecutive years. In 2025, for the fourth consecutive year, J.D. Power named PSE&G number one in customer satisfaction for residential electric service in the East among large utilities. PSE&G is a subsidiary of Public Service Enterprise Group Inc., (PSEG) (NYSE:PEG), a predominantly regulated infrastructure company named to the Dow Jones Best in Class Index for North America for 18 consecutive years (www.pseg.com).
Media Relations
DL-ENT-pseg.communications@pseg.com
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SOURCE Public Service Electric & Gas Company (PSE&G)