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QuadMed's Epic Gold Stars Recognition Signals a New Model for Employer-Sponsored Primary Care

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QuadMed (NYSE: QUAD) announced it has earned one of Epic's highest distinctions in the 2026 Gold Stars program, reflecting its adoption and use of Epic's electronic health record capabilities in employer-sponsored primary care. QuadMed received a 10/10 Configuration score and 9/10 Usage score, placing it in the top 8% worldwide of Epic organizations for configuration and the top 1% for usage, and was one of only eight organizations to earn a 9 Usage score. According to QuadMed, this recognition independently validates its long-term strategy to build a single, highly connected digital foundation for whole-person, employer-sponsored primary care, integrating occupational health, referrals, nationwide record exchange, claims-clinical data connection, and insights from Epic Cosmos into everyday clinical practice.

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Market Context

Quad's recent record included both a 10.46% 24-hour gain after earnings and negative reactions to op...
Analysis

Quad's recent record included both a 10.46% 24-hour gain after earnings and negative reactions to operational announcements, adding historical context to this recognition. The article provides no direct financial impact, so execution and adoption remain key risks.

Key Figures

Configuration score: 10 out of 10 Usage score: 9 out of 10 Configuration ranking: Top 8% +5 more
8 metrics
Configuration score 10 out of 10 Epic Gold Stars program
Usage score 9 out of 10 Epic Gold Stars program
Configuration ranking Top 8% Epic organizations worldwide
Usage ranking Top 1% Epic organizations worldwide
Organizations earning a score of 9 Eight organizations Epic Gold Stars program
Annual physician-office visits Roughly one billion visits United States each year
Primary-care share of visits About half U.S. physician-office visits
Primary-care share of healthcare spending Less than 5% Total U.S. healthcare spending

Historical Context

5 past events · Latest: Aug 10 (Positive)
Pattern 5 events
Date Event Sentiment 24h Move Catalyst
Aug 10 AI care messaging Positive -3.4% AI-enabled text messaging expanded patient access to secure, connected care.
Aug 05 Agency launch Positive -2.8% Quad launched a direct-marketing agency combining data, creative, production, and analytics.
Jul 28 Q2 earnings report Positive +10.5% Q2 results showed higher earnings and reaffirmed full-year guidance despite negative free cash flow.
Jul 21 Dividend declaration Positive +0.0% Board declared a quarterly dividend payable September 4 to shareholders of record August 17.
Jul 16 Packaging expansion Positive +4.4% Quad announced a 100,000-square-foot Salt Lake City packaging facility scheduled for Q4 2026.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Two recent positive operational announcements diverged from the stock's subsequent negative 24-hour reactions, while earnings and packaging news aligned positively.

Key Terms

interoperability, electronic health record, tefca
3 terms
interoperability technical
"sustained investment in interoperability, connected care and digital infrastructure"
Interoperability is the ability of different systems, devices, or software to work together smoothly and share information easily. It matters to investors because it enables more efficient operations, better data sharing, and faster decision-making across various platforms or technologies. When systems are interoperable, they can connect and communicate as if they were part of a single, unified system, reducing complexity and increasing overall effectiveness.
electronic health record medical
"More than one-quarter of family physicians report dissatisfaction with their electronic health record"
A digital version of a patient’s medical chart that collects health information — diagnoses, medications, lab results, imaging and doctors’ notes — in one place so authorized clinicians can view and update it. For investors, electronic health records matter because they drive revenue and costs for companies that build, sell or rely on them, influence how quickly care is delivered, and create opportunities (and risks) tied to data access, software updates, regulation and patient privacy. Think of it as an online file cabinet for health that affects how the healthcare system runs and spends money.
tefca regulatory
"Records move nationwide through Epic Care Everywhere and TEFCA"
A national framework that sets common rules, technical standards and governance for securely sharing electronic health information across different health systems and software networks, so patient records can flow more easily and safely. Investors care because it creates a predictable market for health IT vendors, data services and healthcare providers by lowering integration costs, reducing regulatory uncertainty and shaping which products and companies can win business—think of it like building codes that determine which plumbing parts can connect across an entire city.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Top 1% Epic Usage ranking validates QuadMed's long-term investment in building one of the nation's most connected models of employer-sponsored primary care.

SUSSEX, Wis., Aug. 19, 2026 /PRNewswire/ -- QuadMed, a national leader in employer-sponsored healthcare, has earned one of Epic's highest distinctions, providing independent validation of a strategic imperative the company has pursued: building a more connected, frictionless, and digitally enabled model of primary care.

QuadMed Logo (Color)

At Epic's 2026 Users Group Meeting (UGM), QuadMed earned a 10 out of 10 Configuration score and 9 out of 10 Usage score in Epic's Gold Stars program, placing the company in the top 8% of Epic organizations worldwide for configuration and the top 1% for usage. QuadMed was one of just eight organizations to earn a score of 9.

Epic's Gold Stars program evaluates both the breadth of Epic capabilities an organization has implemented and how effectively those capabilities are incorporated into everyday clinical practice. For QuadMed, the recognition is about more than technology. It is independent validation that investing strategically in primary care can produce a fundamentally different model of care.

Americans make roughly one billion visits to physician offices each year, and about half of them are to primary care, the part of the healthcare system responsible for preventing disease, managing chronic conditions and coordinating nearly every other aspect of care. Yet primary care receives less than 5% of total U.S. healthcare spending, which leads to underinvestment in technology needed to support primary care providers. More than one-quarter of family physicians report dissatisfaction with their electronic health record, and nearly half rate its usability as fair or poor.

"We believe the future of healthcare depends on strengthening primary care, and that requires giving clinicians the same world class digital infrastructure that has traditionally been reserved for large health systems," said Kathryn Quadracci Flores, MD, CEO of QuadMed. "This recognition validates our long-term commitment to building one of the nation's most advanced primary care platforms. It reflects a model that combines best in class technology, deep clinical integration, and a relentless focus on the patient and clinician experience. These capabilities differentiate QuadMed by helping employers deliver better health outcomes, a more connected care experience, and a lower total cost of care."

From the beginning, QuadMed made a deliberate decision to build one connected system, a single digital foundation designed to support longitudinal, whole-person care, not a collection of disconnected technologies.

That distinction determines what a clinician sees when a member walks in. Occupational health and primary care can be part of the same patient record with appropriate internal controls, so a work injury and a blood pressure trend are part of one clinical picture. Referrals are coordinated electronically rather than handed to the patient as a phone number. Records move nationwide through Epic Care Everywhere and TEFCA. Claims and clinical data meet through Epic Payer Platform, and QuadMed learns from Epic Cosmos, one of the largest de-identified clinical datasets in the world.

None of these capabilities are revolutionary on their own. The difference is bringing them together in a primary care environment and making them part of everyday clinical practice.

"QuadMed's Gold Stars show real depth of use," said Alex Dressler, who directs the Gold Stars program at Epic. "That takes IT, clinicians, and operations staff working together every day to improve how care gets delivered. It's great to see that kind of focus."

QuadMed believes employer-sponsored healthcare can serve as a proving ground for the future of primary care by demonstrating how sustained investment in interoperability, connected care and digital infrastructure can improve outcomes for patients, clinicians and employers alike.

About QuadMed

QuadMed, LLC, a subsidiary of Quad/Graphics, Inc. (NYSE: QUAD), is a healthcare experience company that partners with employers across the country to provide direct access to whole-person care for employees and families. For over 35 years, employers have trusted QuadMed to improve health, enhance productivity, and reduce costs. Family-controlled, physician-led, and committed to doing the right thing, QuadMed delivers value-driven solutions, including primary care, occupational health, behavioral health, pharmacy, physical therapy, dental, vision, fitness, and wellness coaching that empower employees and create healthier, more productive workplaces. Learn more at quadmedical.com

About Quad 

Quad (NYSE: QUAD) is a marketing experience, or MX, company that helps brands make direct consumer connections, from household to in-store to online. The company does this through its MX Solutions Suite, a comprehensive range of marketing and print services that seamlessly integrate creative, production, and media solutions across online and offline channels. Supported by state-of-the-art technology and data-driven intelligence, Quad simplifies the complexities of marketing by removing friction wherever it occurs along the marketing journey. Quad employs approximately 10,000 people in 10 countries and serves approximately 2,100 clients. For more information about Quad, including its commitment to operating responsibly, intentional innovation, and values-driven culture, visit quad.com

Media Contact 
Marli Grossman  
Vice President, Marketing  
mgrossman@quadmedical.com 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/quadmeds-epic-gold-stars-recognition-signals-a-new-model-for-employer-sponsored-primary-care-302854791.html

SOURCE QuadMed

FAQ

What Epic Gold Stars scores did QuadMed (NYSE: QUAD) receive in August 2026?

QuadMed received a 10 out of 10 Configuration score and 9 out of 10 Usage score in Epic’s 2026 Gold Stars program. According to QuadMed, these results place it in the top 8% globally for configuration and top 1% for usage among Epic organizations.

What does being in the top 1% of Epic usage mean for QuadMed (QUAD) primary care?

Being in the top 1% for Epic usage indicates QuadMed extensively uses Epic tools in daily clinical workflows. According to QuadMed, this reflects deep integration of digital capabilities into primary care, supporting connected care, coordination, and data-driven decision-making for employer-sponsored health centers.

How does QuadMed’s Epic Gold Stars recognition support its employer-sponsored healthcare model?

The Epic Gold Stars recognition supports QuadMed’s strategy to build one connected digital system for employer-sponsored primary care. According to QuadMed, integrated records, electronic referrals, nationwide data exchange, and payer-clinical data links help employers pursue better outcomes, experience, and total cost of care.

Which Epic technologies are highlighted in QuadMed’s August 2026 Gold Stars announcement?

QuadMed highlights capabilities including Epic Care Everywhere, TEFCA connectivity, Epic Payer Platform, and Epic Cosmos. According to QuadMed, combining these tools in primary care allows nationwide record exchange, payer-clinical data integration, and learning from a large de-identified clinical dataset.

How many organizations matched QuadMed’s 9 Usage score in Epic’s 2026 Gold Stars program?

QuadMed reports that only eight organizations achieved a 9 Usage score in Epic’s 2026 Gold Stars program. According to QuadMed, this small peer group underscores the depth with which its clinicians and operations teams use Epic features in everyday care.

What role does employer-sponsored healthcare play in QuadMed’s strategy with Epic technology?

Employer-sponsored healthcare is described as a proving ground for QuadMed’s connected primary care model. According to QuadMed, sustained investment in interoperability and digital infrastructure within employer clinics can demonstrate improvements for patients, clinicians, and employer healthcare performance.