VNPT Selects RADCOM for AI-Native, Cloud-Native Service Assurance in Vietnam

RADCOM (RDCM) has been selected by VNPT, a major Vietnamese telecom operator with over 30 million subscribers, to provide AI-native, cloud-native service assurance for VNPT’s roaming network, replacing the incumbent assurance vendor after a competitive RFP.

Rhea-AI Summary

RADCOM (RDCM) has been selected by VNPT, a major Vietnamese telecom operator with over 30 million subscribers, to provide AI-native, cloud-native service assurance for VNPT’s roaming network, replacing the incumbent assurance vendor after a competitive RFP.

The containerized RADCOM ACE platform will run across multiple cloud environments, giving VNPT real-time, subscriber-aware visibility and AI/ML-based anomaly detection for roaming services. The deal is described as a strategically important reference win for RADCOM in Asia-Pacific and was previously identified as one of three contracts secured after the close of Q2 2026.

Positive

• New VNPT contract replaces incumbent vendor after a competitive RFP
• 30+ million-subscriber operator adds a reference customer in Vietnam and Asia-Pacific
• Multi-cloud RADCOM ACE deployment expands AI/ML-based anomaly detection footprint
• One of three contracts secured after the close of Q2 2026

Negative

• None.

Market Context

The comparable Aug 11 AI contract for CETIN Networks was associated with a -0.74% 24-hour reaction; ...

Analysis

The comparable Aug 11 AI contract for CETIN Networks was associated with a -0.74% 24-hour reaction; both announcements involved RADCOM ACE replacing an incumbent assurance provider.

Key Figures

VNPT subscribers: over 30 million subscribers Contracts secured: three contracts

VNPT subscribers

over 30 million subscribers

VNPT customer scale

Contracts secured

three contracts

Following the close of Q2 2026

Previous AI Reports

1 past event · Latest: Aug 11

Same Type 1 event

1. Aug 11

   AI assurance contract

   24h Move

   -0.7%

   CETIN selected RADCOM ACE to replace its legacy assurance provider across its mobile network.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

cloud-native, request for proposal, machine learning, anomaly detection, +2 more

6 terms

cloud-native technical

"provide AI-native, cloud-native service assurance for its roaming network"

Cloud-native describes a way of creating and running applications that are designed specifically to operate smoothly on cloud computing platforms. Think of it as building a house with flexible, lightweight materials that can be easily moved, scaled, or adjusted as needed, rather than using rigid, traditional construction. For investors, it signifies technology that is more adaptable, efficient, and capable of quickly responding to changing market demands.

request for proposal technical

"Following a competitive request for proposal (RFP) process"

A request for proposal (RFP) is a formal document a company or organization issues to invite outside vendors to submit detailed bids for a project, product or service—think of it as asking several contractors to propose how they would build and price a job. For investors, RFPs matter because winning or responding to them can create new revenue, reveal strategic partnerships, or signal future costs and competitive positioning, all of which can affect a company’s growth and valuation.

machine learning technical

"applying artificial intelligence (AI) and machine learning (ML)-based anomaly detection"

Machine learning is a set of computer programs that learn patterns from large amounts of data and improve their predictions or decisions over time, like a recipe that gets better each time it’s adjusted based on taste tests. For investors it matters because these systems can speed up analysis, spot trends or risks humans might miss, automate routine work, and potentially create competitive advantages or cost savings that affect a company’s performance.

View in glossary

anomaly detection technical

"machine learning (ML)-based anomaly detection to surface issues"

Anomaly detection is software that looks for patterns or datapoints that don’t fit expected behavior, like a smoke detector spotting an unusual signal in a room. For investors it flags unexpected events — sudden trading spikes, accounting irregularities, unusual customer behavior or operational problems — providing early warning of risk or opportunity so decisions can be made before small problems become big losses.

multi-cloud technical

"the cloud-native RADCOM ACE platform will be deployed across multiple cloud environments"

Multi-cloud is the practice of using services from two or more cloud computing providers instead of relying on just one. For investors, this matters because it can lower operational risk and increase flexibility—similar to renting units from different landlords to avoid being stranded if one has problems—and it can affect a company’s costs, growth potential, and resilience, which in turn influence revenue stability and valuation.

containerized technical

"This containerized, multi-cloud architecture gives VNPT"

Packaged into standardized, self-contained units that can be moved, stored, or run independently — either as physical goods loaded into shipping containers or as software bundled with everything it needs to run. For investors, containerization signals lower handling and transport costs, faster deployment or scaling, and more predictable operations, much like using labeled moving boxes speeds up a move and reduces the chance of lost items.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Replacing the incumbent vendor, VNPT gains AI-driven anomaly detection to safeguard roaming service quality

TEL AVIV, Israel, Sept. 9, 2026 /PRNewswire/ -- RADCOM Ltd. (Nasdaq: RDCM) announced today that VNPT (Vietnam Posts and Telecommunications Group), one of Vietnam's largest telecom operators, with over 30 million subscribers, has selected RADCOM to provide AI-native, cloud-native service assurance for its roaming network. Following a competitive request for proposal (RFP) process, VNPT selected RADCOM to replace its incumbent assurance vendor, reflecting the strength of RADCOM's AI-driven platform and its proven track record with Tier-1 operators.

Drawing on RADCOM's proven multi-cloud deployment expertise, the cloud-native RADCOM ACE platform will be deployed across multiple cloud environments, giving VNPT real-time, subscriber-aware visibility across these services and applying artificial intelligence (AI) and machine learning (ML)-based anomaly detection to surface issues before they affect the customer experience. This containerized, multi-cloud architecture gives VNPT a scalable, efficient assurance foundation that can grow with its network and adapt as new services are introduced.

"VNPT is one of the most respected and technically advanced operators in Asia, and they set a high bar in this selection," said Benny Eppstein, Chief Executive Officer at RADCOM. "Displacing an incumbent through a competitive RFP at an operator of VNPT's standing is a strong signal for RADCOM in Asia-Pacific, and we see clear room to extend assurance across more of their network over time. We look forward to supporting VNPT as it continues to grow and evolve its network."

The selection marks a strategically important reference win for RADCOM in the Asia-Pacific region and establishes a foundation to extend assurance beyond roaming across VNPT's wider network. With this modern assurance foundation in place, VNPT is positioned to broaden real-time, AI-driven assurance as its network and services continue to scale. As previously announced on August 12, 2026, this contract was one of three contracts RADCOM secured following the close of the second quarter of 2026.

For all investor inquiries, please contact:

Investor Relations:

Rob Fink or Joey Delahoussaye
FNK IR
rdcm@fnkir.com
646-809-4048/312-809-1087

Company Contact:

Hod Cohen
CFO
+972-3-645-5055
hod.cohen@radcom.com

About VNPT

VNPT (Vietnam Posts and Telecommunications Group) is a state-owned, Tier-1 telecom operator and one of Vietnam's largest carriers, delivering mobile services under the VinaPhone brand. A technically advanced operator with significant in-house development capability, VNPT is recognized across the Asia-Pacific region for the quality and scale of its network.

About RADCOM

RADCOM (Nasdaq: RDCM) is a leading provider of advanced, intelligent assurance solutions with integrated AI Operations (AIOps) capabilities. Its flagship platform, RADCOM ACE, harnesses AI-driven analytics and generative AI (GenAI) to improve customer experiences. From lab testing to full-scale deployment, RADCOM utilizes cutting-edge networking technologies to capture and analyze real-time data. Its advanced 5G portfolio delivers end-to-end network observability, from the radio access network (RAN) to the core.

Designed to be open, vendor-neutral, and cloud-agnostic, RADCOM's solutions drive next-generation network automation, optimization, and efficiency. By leveraging AI-powered intelligence, RADCOM reduces operational costs, enables predictive customer insights, and seamlessly integrates with business support systems (BSS), operations support systems (OSS), and service management platforms. Offering a complete, real-time view of mobile and fixed networks, RADCOM empowers telecom operators to ensure exceptional service quality, enhance user experiences, and build customer-centric networks.

Risks Regarding Forward-Looking Statements

Certain statements made herein that use words such as "estimate," "project," "intend," "expect," "believe," "may," "might," "potential," "anticipate," "plan" or similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and other securities laws. For example, when the Company discusses the deployment and expected benefits of its solution for VNPT, including the replacement of the incumbent assurance vendor and the solution's AI-driven anomaly detection, multi-cloud deployment, and cloud-native assurance capabilities; the scalability of the platform and its ability to grow with VNPT's network and adapt as new services are introduced; the potential to extend and broaden assurance beyond roaming across VNPT's wider network over time; VNPT's continued network growth and evolution and its positioning to scale AI-driven assurance; the value of its solutions to its installed and new customers; and the expansion of RADCOM's footprint in the Asia-Pacific region, it is using forward-looking statements. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance, or achievements of the Company to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in demand for the Company's products, inability to timely develop and introduce new technologies, products, and applications, loss of market share and pressure on prices resulting from competition and the effects of the war in Israel. For additional information regarding these and other risks and uncertainties associated with the Company's business, reference is made to the Company's reports filed from time to time with the U.S. Securities and Exchange Commission. The Company does not undertake to revise or update any forward-looking statements for any reason.

 

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SOURCE RADCOM Ltd.

FAQ

What specific capabilities will RADCOM provide to VNPT’s roaming network?

RADCOM will deploy its RADCOM ACE platform across multiple cloud environments to give VNPT real-time, subscriber-aware visibility into roaming services. The platform applies AI- and ML-based anomaly detection to identify issues before they affect the customer experience and offers a containerized, scalable architecture that can grow as VNPT’s network and services expand.

Why is the VNPT win described as strategically important for RADCOM?

The selection is described as a strategically important reference win in Asia-Pacific because VNPT is characterized as one of the most respected and technically advanced operators in the region. The company indicates that this deal establishes a foundation to potentially extend RADCOM’s assurance capabilities beyond roaming to VNPT’s wider network over time.

How does this VNPT contract relate to RADCOM’s previously disclosed contract activity?

This VNPT agreement was previously announced on August 12, 2026 as one of three contracts that RADCOM secured following the close of the second quarter of 2026.