Welcome to our dedicated page for RingCentral news (Ticker: RNG), a resource for investors and traders seeking the latest updates and insights on RingCentral stock.
RingCentral (NYSE: RNG) is a leading provider of cloud-based communication and collaboration solutions, powering modern enterprises with unified voice, video, and messaging platforms. This dedicated news hub delivers timely updates on corporate developments, financial performance, and strategic initiatives essential for stakeholders.
Access verified press releases, earnings announcements, and partnership updates in one centralized location. Track key developments including product innovations, executive appointments, and market expansion efforts shaping the UCaaS industry.
Our curated collection features:
• Quarterly financial results
• Product launch announcements
• Strategic partnership updates
• Industry recognition and awards
Bookmark this page for direct access to RingCentral's official communications and third-party analyses. Check regularly for updates on how the company continues transforming business communications through cloud technology.
RingCentral (NYSE: RNG) launched RingWEM, an AI-powered Workforce Engagement Management suite that extends its cloud contact center RingCX by integrating AI Quality Management, AI Workforce Management, AI Interaction Analytics, and Screen Recording.
RingWEM builds on RingCentral’s recent acquisition of CommunityWFM, is available standalone or with new RingCX tiers (Standard, Professional, Elite), is in controlled availability, and expects general availability in early 2026. Customer-reported metrics include 43% reduction in after-call work and up to 20% more calls handled per agent.
RingCentral (NYSE:RNG) on November 3, 2025 launched an agentic voice AI suite—AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI Conversation Expert (ACE)—covering the conversation lifecycle before, during, and after customer interactions.
AIR offers 24/7 call handling, lead capture with Salesforce/HubSpot integration, contextual handovers, multi-calendar booking, and SIP deployment; a customer cited +14% monthly appointments in 4 months and > $200,000 monthly revenue. AVA delivers real-time summaries, AI writing/translation, dynamic prompts, and is in U.S. early access. ACE (expanded RingSense) provides insights, explain/investigate tools, and conversational queries; ACE is available to all customers and the Insights module expects GA in early 2026.
RingCentral (NYSE:RNG) was named a Leader in the 2025 Gartner Magic Quadrant for Unified Communications as a Service, marking the company's eleventh consecutive year in the Leaders quadrant.
The company also ranked #1 in two of six Use Case categories and tied #1 in a third in the accompanying 2025 Gartner Critical Capabilities for UCaaS report: Telephony-Centric/Heavy Organizations, Midsize Enterprises, and UC with Integrated Contact Center (tied).
RingCentral (NYSE: RNG) will host a Product Briefing Day at the New York Stock Exchange on Wednesday, November 5, 2025, from 9:00 a.m. ET to 12:30 p.m. ET. The briefing, led by Vlad Shmunis and Kira Makagon, will cover RingCentral’s AI strategy, market opportunities, and include a product demo plus customer and partner insights.
In-person attendance requires pre-registration and space is limited; analysts and investors should contact ir@ringcentral.com. A live webcast and replay will be available on RingCentral’s investor relations site at ir.ringcentral.com.
RingCentral (NYSE: RNG) will report third quarter 2025 financial results for the period ended September 30, 2025 after market close on November 3, 2025. The company will host a conference call the same day at 2:00 PM PT / 5:00 PM ET to discuss results. Participants in the U.S. may dial 1-888-349-0093; international callers may dial 1-412-317-5201. A telephone replay will be available through 11:59 PM ET on November 10, 2025 at 1-844-512-2921 (international replay 1-412-317-6671, access code 10202956). A live webcast and replay will be posted on the company investor relations site at http://ir.ringcentral.com.
RingCentral (NYSE: RNG) has announced a significant expansion and extension of its credit agreement, increasing the total facility to $1.24 billion. The expanded facility includes an increase in the undrawn delayed draw term loan from $350M to $650M and a boost in the revolving credit facility from $225M to $280M.
Led by Bank of America and JPMorgan, the refinancing will primarily address RingCentral's $609 million Convertible Notes due in March 2026. The agreement extends debt maturities to 2030 and reduces interest rates across the facility. Of the total facility, $930 million remains undrawn.
RingCentral (NYSE: RNG) has announced the acquisition of CommunityWFM, a cloud-based AI-first contact center workforce management software solution. The acquisition enhances RingCentral's RingCX platform by integrating advanced AI-driven workforce management capabilities.
The new offering, branded as RingCentral AI Workforce Management (WFM), is available as an add-on to RingCX at $20 per agent per month. Key features include AI-powered forecasting, automated scheduling, real-time adherence monitoring, and an agent portal with mobile app functionality.
According to Metrigy Research, 34% of organizations identified WFM as the largest contributor to customer satisfaction, while 46% reported WFM as the primary driver of revenue increase in workforce engagement management applications.
RingCentral (NYSE:RNG), a leading provider of AI-powered business communications solutions, has announced its upcoming participation in the Goldman Sachs Communacopia + Technology Conference. The company's management team will present on September 8, 2025, at 6:05 p.m. ET. Investors can access both the live webcast and replay of the presentation through RingCentral's investor relations website at ir.ringcentral.com.
RingCentral (NYSE: RNG) has been named the official cloud-based business communications partner of the Chicago Cubs. The partnership includes RingCentral branding on the iconic Wrigley Field Marquee and Cubs bullpen.
The Cubs will implement RingCentral's suite of solutions including RingEX for internal collaboration, RingCX and RingSense for AI-driven customer service, and Microsoft Teams integration. These tools will help the organization better serve their nearly 3 million annual fans at Wrigley Field while streamlining internal communications and reducing costs.
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