Welcome to our dedicated page for RingCentral news (Ticker: RNG), a resource for investors and traders seeking the latest updates and insights on RingCentral stock.
RingCentral, Inc. (NYSE: RNG) is frequently in the news for developments in AI-powered business communications, unified communications, and cloud contact center technology. Company announcements describe RingCentral as a global leader in agentic voice AI–powered cloud business communications, with a platform that spans business phone, SMS, contact center, workforce engagement management, video collaboration, messaging, and conversational intelligence.
News coverage for RNG often highlights product launches and enhancements. Recent releases include an agentic voice AI suite featuring AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI Conversation Expert (ACE), all focused on the conversation journey before, during, and after each interaction. Other product news includes the RingEX Customer Engagement Bundle for lightweight contact center use and RingWEM, an AI-powered workforce engagement management suite integrated with the RingCX contact center platform.
Investors and analysts can also find financial results announcements, such as quarterly earnings releases, where RingCentral reports revenue, margins, cash flow, and updates on its AI-led product portfolio. Additional items include participation in investor conferences, product briefing days, and updates on credit facilities and capital structure, as reflected in company press releases and related SEC filings.
This RNG news page aggregates these updates so readers can follow RingCentral’s progress in AI communications, contact center innovation, and corporate developments. It is a useful resource for tracking announcements about AI capabilities, workforce engagement tools, unified communications recognition by third-party analysts, and key financial and strategic milestones.
RingCentral (NYSE: RNG) was named a Top Provider in Metrigy Research’s 2025 MetriStar UCaaS Report on Feb 4, 2026. RingCentral achieved the highest overall customer sentiment score and rated above average across voice quality, security, value, analytics, AI, and ease of use.
Metrigy’s study surveyed 775 IT leaders across 10 countries and credited RingCentral with the highest productivity improvements and revenue increases among evaluated vendors, plus second-best cost savings and top customer response times.
RingCentral (NYSE:RNG) will report fourth quarter and full year 2025 financial results after market close on February 19, 2026. The company will host a conference call the same day at 2:00 PM PT / 5:00 PM ET with a live webcast and replay available on its investor relations website.
Dial-in numbers are provided for U.S. and international participants; the webcast link is available at http://ir.ringcentral.com.
TELUS (NYSE: TU) and RingCentral announced an expansion of TELUS Business Connect to add advanced AI-powered conversational and automation features for Canadian businesses. The integrated capabilities include RingCentral AVA (real-time AI assistant), RingCentral AIR (AI Receptionist), RingCentral ACE (AI Insights), AI Chat, and RingCX contact center functionality across >20 digital channels. The update aims to automate routine tasks, improve customer interactions, and boost employee productivity without requiring technical expertise. The enhanced TELUS Business Connect platform will be available to customers in early 2026. For more information, visit telus.com/BusinessConnect.
RingCentral (NYSE:RNG) was named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce Engagement Management 2025–2026 on January 14, 2026. RingCentral highlights its RingWEM capability, natively built into RingCX, which unifies AI-driven forecasting, scheduling, quality management, screen recording, and performance analytics.
The company says RingWEM enables automated workforce decisions, reduced reliance on manual planning, improved in-the-moment agent assistance, and deeper visibility into contact center performance for global and hybrid operations.
RingCentral (NYSE: RNG) appointed Mahmoud ElAssir to its Board of Directors effective January 7, 2026. ElAssir is a technology and AI transformation leader with 20+ years of experience in telecommunications, financial services, and healthcare.
He currently serves as Senior VP & Chief Technology Officer at UnitedHealth Group, overseeing >8,000 technologists, a public cloud migration, and modernization of a customer engagement platform that supports 80,000 agents and 300 million calls annually. RingCentral cites his AI-native platform and real-time systems expertise as central to its next growth phase.
RingCentral (NYSE: RNG) said members of management will present at three investor conferences in late 2025 with live webcasts and replays available on the company's investor relations site.
Schedule: Wells Fargo 9th Annual TMT Summit — Nov 18, 2025 at 2:15 p.m. PT / 5:15 p.m. ET; UBS Global Technology and AI Conference — Dec 1, 2025 at 12:35 p.m. PT / 3:35 p.m. ET; Barclays 23rd Annual Global Technology Conference — Dec 10, 2025 at 2:30 p.m. PT / 5:30 p.m. ET. Webcasts and replays at ir.ringcentral.com.
RingCentral (NYSE: RNG) announced a new Customer Engagement (CE) Bundle for RingEX that packages RingEX plus SMS and Call Queue add-ons into a single offering for lightweight contact centers.
Key features include intelligent call queue management with estimated wait times and callback, a shared SMS inbox with AI Writer and reply templates, SMS compliance, and real-time reporting. The bundle is in controlled availability now with general availability expected in early 2026. Management positions the bundle as addressing UCaaS–CCaaS convergence and customer engagement demand.
RingCentral (NYSE: RNG) launched RingWEM, an AI-powered Workforce Engagement Management suite that extends its cloud contact center RingCX by integrating AI Quality Management, AI Workforce Management, AI Interaction Analytics, and Screen Recording.
RingWEM builds on RingCentral’s recent acquisition of CommunityWFM, is available standalone or with new RingCX tiers (Standard, Professional, Elite), is in controlled availability, and expects general availability in early 2026. Customer-reported metrics include 43% reduction in after-call work and up to 20% more calls handled per agent.
RingCentral (NYSE:RNG) on November 3, 2025 launched an agentic voice AI suite—AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI Conversation Expert (ACE)—covering the conversation lifecycle before, during, and after customer interactions.
AIR offers 24/7 call handling, lead capture with Salesforce/HubSpot integration, contextual handovers, multi-calendar booking, and SIP deployment; a customer cited +14% monthly appointments in 4 months and > $200,000 monthly revenue. AVA delivers real-time summaries, AI writing/translation, dynamic prompts, and is in U.S. early access. ACE (expanded RingSense) provides insights, explain/investigate tools, and conversational queries; ACE is available to all customers and the Insights module expects GA in early 2026.
Summary not available.
FAQ
What is the current stock price of RingCentral (RNG)?
What is the market cap of RingCentral (RNG)?
