RingCentral, Inc. develops AI-powered business communications and customer engagement software for voice, SMS, contact center, workforce engagement management, video collaboration, and messaging. Its updates commonly cover RingCX, AI Receptionist, AIR Pro, AI Conversation Expert, branded calling, RCS messaging, international SMS, and integrations that extend customer engagement across business phone, contact center, Microsoft Teams, and partner channels.
Company news also includes quarterly results, subscription revenue trends, cash flow, share repurchases, dividends, and product adoption across industries such as healthcare, financial services, legal, hospitality, construction, and business services.
RingCentral, Inc. (NYSE:RNG) reported robust fourth quarter 2020 results, with total revenue rising 32% to $335 million. Subscription revenue surged 34% to over $306 million, while Annualized Exit Monthly Recurring Subscriptions (ARR) grew 35% to $1.3 billion. The company achieved record TCV deals, up over 50% sequentially. Despite a GAAP operating loss of $29 million, non-GAAP operating income improved to $34 million. For full year 2021, RingCentral projects revenue between $1.475 and $1.490 billion, reflecting expected growth of 25% to 26%.
RingCentral, Inc. (NYSE:RNG) has been recognized for its growth in the 2020 Frost Radar™ UCaaS Market Report by Frost & Sullivan, marking the second consecutive year it achieved this accolade. The report assesses 30 UCaaS providers, and RingCentral notably leads in market share and growth rates due to its extensive feature set that supports remote work. Its offerings, including RingCentral Office and Global Office, cater to businesses globally and are characterized by innovative technology, mobility, and collaborative user experiences.
RingCentral UK Ltd. has been chosen by Lush Cosmetics to enhance its global business communications. Collaborating with CDW, Lush sought a scalable cloud communications solution to meet its evolving needs. RingCentral Office® will enable Lush's employees to engage with customers across multiple channels, supporting remote work. CDW's partnership facilitated the transition, with positive initial feedback highlighting significant improvements in communication efficiency. Steve Rafferty of RingCentral expressed excitement about customizing solutions to enhance productivity and customer interaction.
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RingCentral, Inc. (NYSE:RNG) announces that Foundation Building Materials (FBM) has chosen RingCentral Office® for its unified cloud communications, allowing over 3,600 employees to work seamlessly from various locations. FBM switched from multiple legacy vendors to a single, reliable solution to enhance communication and improve productivity. Key benefits highlighted include enhanced mobility, trusted reliability, and ease of administration, leading to zero service outages and streamlined operations.
RingCentral (NYSE: RNG) has introduced new innovations to enhance developer communications capabilities. Key offerings include RingCentral Embeddable™ for RingCentral Video™, allowing seamless integration of video meeting functionalities into business applications, and a Call Supervision, Monitoring, and Streaming API for real-time call transcription and AI support. These advancements aim to improve business communications efficiency. Additionally, RingCentral's App Gallery has been enhanced for better access to integrations. The company continues to be recognized for its developer resources.
RingCentral (NYSE: RNG) announced that it will report its financial results for Q4 2020 on February 16, 2021, after market close. A conference call will be held on the same day at 2:00 PM PT (5:00 PM ET) to discuss these results. Investors can access the call by phone or through a live webcast from the investor relations page of RingCentral's website. The company is recognized for its cloud communications solutions, providing products like RingCentral Office and Glip, aimed at enhancing collaboration and productivity in modern workplaces.
Atos SE and RingCentral have launched Unify Office, a Unified Communications-as-a-Service (UCaaS) solution in the United States. This platform integrates voice, video, and team messaging, allowing businesses to communicate effectively on any device. Key benefits include seamless migration from traditional systems, simplicity through a single vendor solution, and enhanced user experiences with new call features and security updates. RingCentral aims to enhance productivity for its customers with this integrated offering.
TELUS and RingCentral have expanded their partnership to offer enhanced cloud communication solutions for small businesses in Canada. The new TELUS Business Connect Voice and Voice Plus plans will help these businesses transition from legacy phone systems to a more efficient cloud-based setup. Features include mobile and desktop apps, call routing, voicemail-to-email, and online fax. This collaboration aims to bolster small businesses' communication capabilities, enabling them to operate smoothly and securely in a remote work environment.
RingCentral (NYSE: RNG) announced the appointment of Jaya Kumar as its new Chief Marketing Officer, effective immediately. Reporting to Anand Eswaran, COO, Kumar brings over 25 years of marketing experience from major companies, including PepsiCo and Capital Group. His expertise in executing transformational marketing strategies is expected to enhance RingCentral’s position in the booming digital communications sector, especially as businesses shift to hybrid work environments. Kumar expressed enthusiasm for joining RingCentral, emphasizing the company's potential to support a distributed workforce.