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RingCentral, Inc. develops AI-powered business communications and customer engagement software for voice, SMS, contact center, workforce engagement management, video collaboration, and messaging. Its updates commonly cover RingCX, AI Receptionist, AIR Pro, AI Conversation Expert, branded calling, RCS messaging, international SMS, and integrations that extend customer engagement across business phone, contact center, Microsoft Teams, and partner channels.
Company news also includes quarterly results, subscription revenue trends, cash flow, share repurchases, dividends, and product adoption across industries such as healthcare, financial services, legal, hospitality, construction, and business services.
RingCentral (NYSE: RNG) announced a significant deployment of its Unify Office solution by Atos SE, reaching over 30,000 employees across 20 countries. This collaboration aims to enhance remote workforce productivity by integrating cloud-based communications with Microsoft Teams. RingCentral's President, Anand Eswaran, emphasized the importance of flexible and reliable communication solutions for modern businesses. The deployment reflects the growing trend of digital transformation among leading enterprises and signifies RingCentral's role in providing essential tools for effective remote work.
RingCentral (NYSE: RNG) has launched RingCentral Glip™, a free video conferencing solution that integrates messaging, file sharing, and task management. Designed for the hybrid workforce, Glip Pro allows unlimited meeting durations and supports up to 100 participants. Key features include HD audio and video, integrated team messaging, cloud recording, and secure meeting controls. The service is compliant with CCPA and HIPAA, enhancing user trust. Glip Pro+ offers paid upgrades for larger meetings and advanced management tools, promoting productivity and collaboration in remote work environments.
RingCentral, Inc. (NYSE: RNG) has appointed Matthew Bishop as its new Chief Digital Officer. Bishop, with over 18 years of experience at Microsoft, will oversee the company’s digital strategy, aimed at enhancing operational efficiency amid evolving global business demands.
Anand Eswaran, RingCentral's president, emphasized the necessity for continuous transformation in the digital landscape. Bishop's role will include leveraging data and AI to improve customer engagements, marking a significant step towards modernizing the company's operations.
RingCentral (NYSE: RNG) announced that Pinnacle Renewable Energy (TSX: PL) has adopted RingCentral Office®, enhancing remote work with a unified communications solution. This shift was crucial for Pinnacle, given its multiple remote locations in the U.S. and Canada. The transition from a legacy phone system to RingCentral's platform resulted in a nearly 40% cost reduction for Pinnacle. Key benefits include multimodal communications, simplified administration, and improved sustainability, allowing Pinnacle to operate efficiently while adhering to its values.
RingCentral, Inc. (NYSE: RNG) announced that the San Francisco Symphony is utilizing RingCentral Video for virtual engagement and performances due to the COVID-19 pandemic. The Symphony is leveraging this platform for holiday-themed events, including interactive visits from musicians and a virtual tree lighting ceremony. This collaboration aims to maintain audience connection during a challenging time, highlighting the Symphony's innovative approach to digital engagement. The events will culminate with a virtual stream of the annual Deck the Hall event on December 5.
RingCentral and Vodafone Business have formed a strategic partnership to revolutionize business communications. This collaboration will introduce a co-branded, cloud-based service that combines RingCentral's expertise in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) with Vodafone's global reach. The partnership aims to provide quick-to-deploy, scalable cloud services tailored for businesses of all sizes, enhancing remote work capabilities. Launching initially in the UK and expanding to Europe, this initiative marks a significant step in delivering next-generation communication solutions.
RingCentral, Inc. (NYSE: RNG) has appointed Nat Natarajan as its new Executive Vice President of Products and Engineering. Natarajan, previously Chief Product and Technology Officer at Ancestry, brings over 20 years of experience in product development and technology leadership. His focus will be on enhancing RingCentral’s products and cloud operations to support the evolving demands of remote work. Additionally, Kira Makagon will lead RingCentral Ventures, aiming to foster startup partnerships to drive innovation.
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RingCentral (NYSE: RNG) has been recognized as a Leader in Gartner's 2020 Magic Quadrant for Unified Communications as a Service, marking its sixth consecutive year in this position. The report highlights RingCentral's completeness of vision and substantial innovation in cloud communications. Recent product developments include the launch of RingCentral Video, enhancing remote collaboration, and a new collaboration-centric desktop application, consolidating its Message Video Phone (MVP) functionalities. This recognition underscores RingCentral's commitment to driving productivity in cloud-based environments.
RingCentral, Inc. (NYSE: RNG) was recognized in Institutional Investor’s 2021 All-America Executive Team, achieving the ‘Most Honored’ distinction for the second consecutive year. The company ranked among the top three in the software sector, with CEO Vlad Shmunis and CFO Mitesh Dhruv each securing second place in their respective categories. Additionally, Ryan Goodman, the Investor Relations professional, was ranked first. The team also excelled in Best Investor Relations and Financially Material ESG Disclosures, highlighting their effectiveness in communication especially amid COVID-19.