RTX's Pratt & Whitney Expands India Operations with Customer Service Center in Bengaluru
Pratt & Whitney, an RTX business, has announced the establishment of a new Customer Service Center in Bengaluru, India.
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Rhea-AI Summary
Pratt & Whitney, an RTX business, has announced the establishment of a new Customer Service Center in Bengaluru, India. This center will be part of Pratt & Whitney's India Capability Center and will support customer service and operations for Pratt & Whitney Canada's 68,000 engines in service. The facility is expected to employ over 150 aerospace experts and engineers, providing services such as MRO support, spare part management, engine leasing, and contract administration.
The center will be co-located with Pratt & Whitney's existing supply chain operations, engineering, and digital transformation centers in India. It will serve Indian and global airlines, OEMs, MROs, regulatory bodies, and small operators. Pratt & Whitney Canada's engines power the majority of India's regional aviation fleet, including over 90 aircraft operated by IndiGo, Alliance Air, Fly91, and SpiceJet.
Positive
- Expansion of operations in India with new Customer Service Center
- Employment of 150+ aerospace experts and engineers
- Support for 68,000 Pratt & Whitney Canada engines in service
- Leveraging existing investments and regional talent in India
- Serving major Indian airlines and global customers
Negative
- None.
Details
News Market Reaction – RTX
The recorded move for RTX in the trading session of this news was +1.26%.
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New center will employ 150 aerospace experts and drive customer service and operations support
BENGALURU,
The facility is expected to employ more than 150 aerospace experts and engineers who will support a global customer service ecosystem. The center will be co-located with Pratt & Whitney's supply chain operations, engineering, and digital transformation centers of excellence in
"With the new Customer Service Center, we are leveraging our existing investments in
Employees at the Customer Service Center will deliver a wide range of services such as maintenance, repair and operations (MRO) support, spare part management, engine leasing, engine reliability analysis and contract administration. The center's customers are expected to include Indian and global airlines, original equipment manufacturers, MROs, regulatory bodies and small operators.
Pratt & Whitney Canada's turboprop engine families power the majority of
With an Indian workforce of more than 6,000 employees, across Pratt & Whitney and Collins Aerospace, RTX has one the largest presences amongst aerospace and defense firms in
About Pratt & Whitney
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units. To learn more, visit www.prattwhitney.com.
About RTX
With more than 185,000 global employees, RTX pushes the limits of technology and science to redefine how we connect and protect our world. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – we are advancing aviation, engineering integrated defense systems, and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges. The company, with 2023 sales of
For questions or to schedule an interview, please contact corporatepr@rtx.com
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SOURCE RTX
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