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Rackspace Technology Launches Rackspace Managed Cloud, Revolutionizing Multi and Hybrid Cloud Management

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Rackspace Technology launches Rackspace Managed Cloud (RMC), a comprehensive service to fully outsource the management and operations of cloud environments. RMC supports AWS, Azure, Google Cloud, Rackspace Private Cloud, and on-premises infrastructure. It combines ITIL-compliant processes with DevOps and offers cost optimization, improved performance and reliability, enhanced security and compliance, reactive scaling, and continuous improvement. RMC features a fully outsourced service model, supports multicloud and hybrid deployments, employs ITIL-based operations, offers DevOps services, and provides a unified management console.
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  • Rackspace Managed Cloud (RMC) offers cost optimization and predictability to reduce unnecessary expenses.
  • RMC provides improved performance and reliability, leading to better customer experiences.
  • Enhanced security and compliance in RMC reduces enterprise risk.
  • RMC enables reactive scaling to better meet business demands.
  • RMC offers continuous improvement and transformation for enterprises.
  • RMC supports multicloud and hybrid deployments, accommodating diverse cloud infrastructure needs.
  • RMC employs industry-standard ITIL processes for efficient and compliant cloud operations.
  • RMC provides DevOps expertise to drive project-based transformational work.
  • RMC offers a unified management console for simplified cloud management.
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  • None.

Comprehensive service powered by Rackspace Cloud Management Platform designed to empower customers by fully outsourcing the management and operations of their cloud environments

SAN ANTONIO, Oct. 31, 2023 (GLOBE NEWSWIRE) -- Rackspace Technology® (NASDAQ: RXT), a leading end-to-end hybrid multicloud technology solutions company, today announced the launch of its groundbreaking Rackspace Managed Cloud (RMC), a comprehensive service designed to empower customers by fully outsourcing the management and operations of their cloud environments. This new offering caters to organizations operating across AWS, Azure, Google Cloud, Rackspace Private Cloud, and on-premises infrastructure.

As the cloud landscape evolves, Enterprises face increasing operational complexities in managing multi and hybrid cloud environments efficiently. In addition, Enterprises are maturing hybrid and multicloud strategies, and with that comes new challenges with increasing operational complexities – from varied architecture patterns across cloud platforms, platform interoperability and management of cloud-specific tools, APIs (Application Programming Interfaces), open and closed standards, security, and ongoing service management. Due to this evolution, a cloud partner must consider methods and processes to streamline IT Service Management (ITSM), Develop Operations (DevOps), strengthen agile methodologies, and cost and vendor management across platforms.  

“RMC unites the strengths of reliable, ongoing cloud operations with transformative engineering, resulting in enhanced performance, reliable security, and an improved end-customer experience, empowering businesses to respond to dynamic requirements,” said Mike Lindbert, Senior Director, Public Cloud Product, Rackspace Technology. “At the same time, it maintains governance around operating and cloud infrastructure costs creating cloud services for the cloud economy.”

RMC represents a significant expansion of the existing Rackspace Technology portfolio, providing a holistic approach to cloud management that aligns with Information Technology Infrastructure Library (ITIL) standards while embracing modern operational practices such as Site Reliability Engineering (SRE) and DevOps.

RMC Differentiators:

  • Support for environments across AWS, Azure, Google Cloud, Rackspace Private Cloud and Customer Data Centers
  • This service is powered by Rackspace Cloud Management Platform that helps in managing complete lifecycle of various cloud components like, compute, storage, data, and applications.
  • service delivery model that combines integrated ITIL-compliant processes with DevOps transformational work.
  • Decades of proven managed services experience.
  • Extreme automation and established processes that drive down operational costs over time.

Rackspace Managed Services for Enterprise Customer Benefits:

  • Cost optimization & predictability to reduce unnecessary expenses.
  • Improved performance and reliability leading to better customer experiences.
  • Enhanced security and compliance that reduces enterprise risk.
  • Reactive scaling to better meet business demands.
  • Continuous improvement and transformation

“Multicloud and Hybrid Cloud environments can be challenging to manage effectively. Many Enterprises currently operate in isolation in public and private cloud environments, leading to significant cost challenges,” said D K Sinha, President, Public Cloud Business Unit, Rackspace Technology. “Rackspace Managed Services for Enterprise solves these challenges by offering a comprehensive solution and cloud service for the cloud economy that reduces operational costs and significantly enhances application performance.”

Key Features of RMC Include:

  • Fully Outsourced Service Model: Enterprises can entrust Rackspace with the end-to-end management of their cloud environments, relieving them of the burden of daily operations.
  • Multicloud and Hybrid Environments: Our solution supports multicloud and hybrid deployments, accommodating modern enterprises’ diverse cloud infrastructure needs.
  • ITIL-Based Operations: Rackspace employs industry-standard ITIL processes, underpinned by powerful tools, to ensure efficient and compliant cloud operations.
  • DevOps Services: We offer DevOps expertise to drive project-based transformational work, enabling Enterprises to innovate and adapt rapidly.
  • Single Pane of Glass: A unified management console simplifies cloud management, providing a comprehensive view of cloud resources.

Click here for additional information on Rackspace Technology and RMC.

About Rackspace Technology

Rackspace Technology is a leading end-to-end hybrid multicloud technology services company. We can design, build, and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.

Media Contact: Natalie Silva, publicrelations@rackspace.com


Rackspace Technology has launched Rackspace Managed Cloud (RMC), a service that fully outsources the management and operations of cloud environments.

RMC supports AWS, Azure, Google Cloud, Rackspace Private Cloud, and on-premises infrastructure.

The benefits of Rackspace Managed Services for Enterprise include cost optimization and predictability, improved performance and reliability, enhanced security and compliance, reactive scaling, and continuous improvement and transformation.

RMC offers a fully outsourced service model, supports multicloud and hybrid deployments, employs ITIL-based operations, provides DevOps services, and offers a unified management console.

The key differentiators of RMC include support for multiple cloud platforms, integrated ITIL-compliant processes with DevOps transformational work, decades of managed services experience, extreme automation and established processes, and the Rackspace Cloud Management Platform.
Rackspace Technology, Inc.

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About RXT

rackspace, the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex it infrastructure and application platforms on their own. rackspace engineers deliver specialized expertise on top of leading technologies developed by openstack, microsoft, vmware and others, through a results-obsessed service known as fanatical support®. we have more than 300,000 customers worldwide, including two-thirds of the fortune 100. rackspace was named a leader in the 2015 gartner magic quadrant for cloud-enabled managed hosting, and has been honored as one of fortune’s best companies to work for in six of the past eight years. learn more at www.rackspace.com.