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Selective Insurance Now Offers the Phyn Smart Water and Leak Detection Solution to Eligible Homeowner Customers

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Selective Insurance partners with Phyn to offer Phyn Plus, an innovative smart water monitoring device, to eligible homeowners policyholders. Phyn Plus detects and mitigates leaks, protecting homes from water damage. The device alerts homeowners in real-time and can shut off the water supply in case of a catastrophic leak. Selective Insurance aims to reduce the risk of water-related property damage with this new offering.
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The collaboration between Selective Insurance and Phyn introduces a strategic innovation in the insurance industry, specifically within the homeowners insurance segment. The integration of Phyn Plus, a smart water monitoring device, into Selective Insurance's offerings is a proactive risk management tool that could potentially reduce the frequency and severity of claims related to water damage.

From an industry perspective, this partnership is indicative of a broader trend towards incorporating technology to enhance policyholder value and reduce costs. Smart home devices like Phyn Plus enable insurers to move from a reactive claims-based model to a more preventive risk management approach. This shift can improve customer satisfaction by minimizing the disruption caused by water damage incidents, while also potentially lowering insurance premiums due to reduced claim payouts.

For stakeholders, the main benefits are twofold: homeowners gain an added layer of security and potential savings on water-related costs, while Selective Insurance could see improved loss ratios and customer retention rates. However, the success of this initiative will depend on the adoption rate among policyholders and the effectiveness of the technology in preventing significant damage.

The introduction of Phyn Plus to Selective Insurance's homeowners policyholders represents a strategic investment in technology that could have financial implications for the company. By mitigating the risk of water damage, which is a leading cause of home insurance claims, Selective Insurance could potentially reduce claim-related expenses. The average cost of $13,000 per non-weather-related home claim, as reported by Selective's analysis of its 2022 claims data, underscores the economic incentive to adopt preventative measures.

For investors, the key metrics to monitor would be the impact on Selective's combined ratio, which reflects the proportion of premium income spent on claims and operating expenses. A significant reduction in water damage claims could improve this ratio, signaling greater operational efficiency and profitability. Over time, if the technology proves effective, it could also lead to competitive advantages in pricing and policyholder acquisition and retention.

However, the capital expenditure for the installation of Phyn Plus devices and the potential need for subsidizing the cost for policyholders must be weighed against the expected savings from reduced claims. It will be essential to analyze the long-term return on investment and how quickly the benefits materialize on the company's balance sheet.

The partnership between Selective Insurance and Phyn underscores the growing intersection between insurance and smart home technology. Phyn Plus represents an evolution in intelligent water solutions, leveraging real-time monitoring and automatic shutoff capabilities to prevent catastrophic water damage. This technology is part of a larger market trend focused on IoT (Internet of Things) devices aimed at increasing home automation and efficiency.

As smart home technologies become more prevalent, their role in reducing insurance risks and claims is becoming increasingly significant. The ability of devices like Phyn Plus to provide detailed insights into water usage also taps into consumer interest in sustainability and cost savings. This could drive demand for such technologies and shape consumer expectations for insurance products that offer more than just financial protection.

For the broader technology market, this collaboration is an example of how partnerships can open new distribution channels for tech companies and provide validation for emerging products. The success of Phyn Plus within Selective's customer base could encourage similar initiatives across the industry, potentially influencing the development and adoption of new smart home technologies.

BRANCHVILLE, N.J. & LOS ANGELES--(BUSINESS WIRE)-- Selective Insurance, a leading business, home, and auto insurer, today announced that it is working with Phyn, the leader in intelligent water solutions, to offer Phyn Plus, its award-winning smart water monitoring device to eligible homeowners policyholders. Phyn's innovative technology monitors a property's plumbing system to detect and mitigate leaks before they can cause extensive damage to homes and possessions.

Water damage is one of the most common home hazards, and each non-weather-related home claim generates an average of $13,000 in repair costs, per Selective's analysis of its 2022 claims data. Professionally installed on a home's main water line, Phyn Plus is designed to protect and monitor a property's entire plumbing system 24/7 to automatically detect all types of leaks, from pinhole and drip leaks to frozen pipe bursts. Phyn alerts homeowners in real-time when a leak is detected, helping to reduce the risk of costly water damage. If there is a catastrophic leak, Phyn can remotely and automatically shut off the property's main water supply. The Phyn mobile app also gives homeowners detailed insights into water use to help them conserve water and save money.

"Phyn Plus is the newest risk reduction solution we're offering our policyholders," said Allen Anderson, Senior Vice President of Personal Lines, Selective Insurance. "This value-creating technology helps reduce the risk of water-related property damage and limits the likelihood of inconvenience, disruption, and calamity to our eligible policyholders."

"We are thrilled to collaborate with Selective Insurance and for the opportunity to relieve policyholders from the financial and mental burdens often associated with water damage," added Ryan Kim, CEO of Phyn. "Phyn Plus stands as a proven and trustworthy solution, and we hope to empower homeowners with proactive measures that not only safeguard their investments but also pave the way for substantial long-term cost savings."

Phyn Plus is available to eligible Selective homeowners policyholders in select states. To learn more, customers can contact their Selective agent.

About Selective Insurance

Selective Insurance Group, Inc. (Nasdaq: SIGI) is a holding company for 10 property and casualty insurance companies rated "A+" (Superior) by AM Best. Through independent agents, the insurance companies offer standard and specialty insurance for commercial and personal risks and flood insurance through the National Flood Insurance Program's Write Your Own Program. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2023 and certification as a Great Place to Work® in 2023 for the fourth consecutive year. For more information about Selective, visit www.Selective.com.

About Phyn

Phyn is the leading intelligent water brand, bringing solutions to market that help people protect their homes, conserve water and save money. Built upon nearly a decade of research and patented technological innovation, Phyn is poised to change the way consumers interact with water and help solve the major challenges threatening the world's supply of clean, healthy water. Phyn has been widely recognized for its innovation, including honors from the Red Dot Awards, SXSW Innovation Awards, Core 77 Design Awards, IoT World Awards, CES Innovation Awards and GreenBuilder's Sustainability Awards, among others. To learn more, visit www.phyn.com.

Selective:

Katelyn Leondi

(973) 948-9372

Katelyn.Leondi@Selective.com

Phyn:

Zella Panossian

(818) 634-1153

phyn@illumepr.com

Source: Phyn

Selective Insurance is offering Phyn Plus, an intelligent water monitoring device, to eligible homeowners policyholders in partnership with Phyn.

Phyn Plus monitors a property's plumbing system 24/7 to automatically detect all types of leaks and alerts homeowners in real-time. It can also shut off the water supply in case of a catastrophic leak.

Phyn Plus is available to eligible Selective homeowners policyholders in select states. Customers can contact their Selective agent to learn more.

Ryan Kim is the CEO of Phyn.
Selective Insurance Group Inc.

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About SIGI

selective works together with our independent agency partners to create and deliver business and personal insurance solutions that best fit customers’ needs. providing insurance since 1926, selective has built a reputation with agents and customers for trust, integrity and service excellence, backed by an “a” (excellent) or better rating from insurance rating organization a.m. best co. since 1930. our customers can trust selective to be there when they need us because we know response is everything.® because time is crucial and communication is vital, selective empowers its employees to make timely decisions using robust technology tools, risk expertise and 24/7 claims service. a clear vision and strong commitment to values has been critical to selective’s success over time. “so valuable is the human element that i will not let this company lose the human touch which has been largely responsible for its success.” d.l.b. smith, founder