Eyes on Growth: TD Survey Finds Small Businesses Confident About Growth Despite Economic Headwinds and Delayed Investments
Economic uncertainty caused 73% of surveyed small-business owners to delay at least one business investment this year.
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Despite a year marked by economic uncertainty that caused many to postpone investments, small business owners are increasingly looking ahead, preparing to invest in their businesses, adopt new technologies, and position themselves for growth in 2027.
The survey found that
"Small business owners continue to demonstrate remarkable resilience and determination," said Chris Ward, Head of Small Business Banking, TD Bank
Small Businesses Look Ahead with Confidence Despite Preparedness Gaps
Small business owners are heading into year-end with renewed confidence, fueled in part by expectations of stronger customer demand, with
Yet that optimism is tempered by clear preparedness gaps:
-
97% feel unprepared in at least one key area of their business for the remainder of 2026. -
43% cite technology and operations and40% cite AI adoption among the areas where they feel unprepared, followed by inventory management and capital and cash flow planning at37% each. -
73% say they delayed at least one business investment this year because of economic uncertainty.
Despite these challenges, small business owners remain focused on the future, with many planning to invest in the tools, technology and financing needed to support growth.
Financing and Technology Fuel Growth Plans
Owners are balancing financial discipline with investment. Among those expecting to seek financing, the leading intended uses include:
-
New equipment or technology (
23% ) -
AI adoption (
20% ) -
Inventory and supplies (
15% ) -
Hiring and payroll (
14% )
Looking beyond year-end, business owners are already focused on the future. Growing revenue and sales (
AI Moves from Experiment to Growth Strategy
The survey also highlights the growing role AI is playing in small business operations and growth.
-
Nearly all respondents (
99% ) report using AI in some capacity, while77% say their use of AI has increased compared with six months ago. -
Business owners report using AI to save time (
57% ), improve cash-flow decisions (55% ) and increase sales (52% ).
Notably, AI adoption is increasingly associated with business expansion rather than workforce reduction. Nearly three-quarters (
Cost Pressures and Fraud Concerns Persist
While business owners are increasingly optimistic, they continue to navigate a complex operating environment.
Inflation (
Together, the findings suggest that while confidence is returning to Main Street, business owners remain focused on preparedness, modernization and managing risk as they pursue growth opportunities.
Survey Methodology
The TD survey was conducted by Wakefield Research among 200 U.S. small business owners with 100 employees or fewer and annual revenues of
About TD Bank U.S.
TD Bank US Holding Company and its subsidiaries, including TD Bank, N.A., are collectively known as TD Bank U.S. As the U.S. banking business of The Toronto-Dominion Bank (TSX and NYSE: TD), a leading North American financial services firm, TD Bank U.S. serves more than 10 million clients and has a network of approximately 1,050 locations throughout the Northeast, Mid-Atlantic, Carolinas and Florida. We support our clients and communities with a full range of retail, small business, and commercial banking products and services. We also offer customized private banking and wealth management services, a comprehensive suite of credit card products for consumers and businesses, and automotive vehicle financing and dealer commercial services. TD Bank U.S. is one of the largest banks in the U.S. by assets and is headquartered in Mount Laurel, N.J. To learn more, visit www.td.com/us.
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Media Contact
Victoria Taylor
Corporate Communications Manager I
Victoria.Taylor@td.com
Source: TD Bank US Holding Company