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Teladoc Health Expands Solo Connected Care Platform with AI-Powered Capabilities to Help Hospitals Scale Smarter Care Delivery

Teladoc Health (TDOC) announced two AI-powered capabilities within its Solo platform for hospitals and health systems: SoloVitals and SoloScribe.

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AI

Teladoc Health (TDOC) announced two AI-powered capabilities within its Solo platform for hospitals and health systems: SoloVitals and SoloScribe.

SoloVitals measures heart rate and respiration rate without physical contact, using a patient’s camera-equipped device to analyze subtle facial skin color changes. SoloScribe creates structured clinical notes during virtual visits and transfers a templated summary into the electronic health record. Both capabilities are embedded within Solo. SoloScribe is generally available; SoloVitals is available to select customers in private preview, with Teladoc Health expecting full general release in December 2026.

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Key Figures

Installed care locations: More than 15,000 care locations SoloVitals general release: December 2026
Installed care locations
More than 15,000 care locations
Solo technology, globally
SoloVitals general release
December 2026
Full general release expected

Key Terms

ehr, hl7, fhir
3 terms
ehr technical
"transferred into the EHR"
EHR stands for electronic health record, a digital version of a patient’s complete medical file that replaces paper charts and collects diagnoses, medications, test results and treatment history in one place. For investors, EHR systems matter because they drive recurring revenue for software and services, affect healthcare providers’ costs and efficiency, and create data assets and integration opportunities that can influence a company’s growth and regulatory risk.
hl7 technical
"using HL7 and FHIR standards"
HL7 is a set of international standards that define how healthcare systems share and structure patient and clinical data, acting like a common language and set of connectors so different electronic medical records, lab systems, and devices can talk to each other. Investors care because widespread HL7 use reduces technical barriers, speeds product integration and adoption, and can lower costs and regulatory risk for healthcare IT providers—affecting sales, valuation, and acquisition potential.
fhir technical
"using HL7 and FHIR standards"
FHIR (Fast Healthcare Interoperability Resources) is a set of technical rules and formats that let different health care systems and apps share patient data in a common, predictable way — like agreeing on a standard plug and socket so devices from different makers fit together. For investors, FHIR matters because it lowers the cost and time to connect products to electronic health records, supports regulatory compliance and market adoption, and can increase the value and reach of digital health services.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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New SoloVitals and SoloScribe capabilities bring contactless vitals and ambient documentation directly into clinical workflows

NEW YORK, Oct. 07, 2026 (GLOBE NEWSWIRE) -- Teladoc Health (NYSE: TDOC), the global leader in virtual care, today announced two new AI-powered capabilities within Solo, its enterprise smart care platform for hospitals and health systems. SoloVitals and SoloScribe are designed to help health systems bring timely patient insights into the care environment, while reducing technology fragmentation and helping care teams stay focused on patient care.

“Health systems are under intense pressure to do more, yet they are spending more time navigating a growing number of platforms, tools and vendors, each requiring different technology and processes. Teladoc Health is extending care teams with embedded, clinically-validated AI, without the added complexity,” said Joby McKenzie, General Manager, North American Health Systems at Teladoc Health.

SoloVitals is an AI-powered contactless vital sign measurement solution that can capture heart rate and respiration rate without physically touching a patient. Using a patient’s existing camera-equipped device, such as a smart phone or tablet, SoloVitals analyzes subtle facial skin color changes through remote photoplethysmography (rPPG) technology to generate measurements. This capture provides clinicians with clinically-validated vital sign measurement during remote consultations to support better care decisions.

SoloScribe is an ambient AI documentation scribe that creates structured clinical notes in Solo, helping clinicians remain focused on the patient while documentation stays embedded in the virtual care workflow. SoloScribe supports both direct-to-patient and telemedicine device-based visits and creates a templated summary that is transferred into the EHR. This helps hospitals scale AI-assisted documentation across eligible clinicians, programs and workflows through one integrated Solo experience.

Both capabilities are embedded within Teladoc Health’s Solo platform, rather than requiring multiple disconnected point solutions. This creates a more scalable approach to AI-enabled care delivery that helps extend clinical teams, surface timely patient insights, and simplify technology management.

“When we embed practical AI directly into clinical workflows through one connected platform, we are helping to provide faster access to patient information, reduce administrative burdens, and enable hospitals to scale innovation without adding new infrastructure. This allows clinicians to remain focused on their patients and not on the technology or processes surrounding a care interaction,” said Danny Sanchez, Vice President of Technology and Innovation at Teladoc Health.

Teladoc Health’s Solo technology is installed in more than 15,000 care locations globally and offers deep integrations with EHR platforms such as Epic and Oracle Health using HL7 and FHIR standards.

SoloScribe is now generally available, and SoloVitals is available to select customers in private preview, with full general release expected in December 2026. For more information about Teladoc Health’s enterprise solutions for hospitals and health systems, click here.

About Teladoc Health
Teladoc Health (NYSE: TDOC) is the global leader in virtual care. The company is delivering and orchestrating care across patients, care providers, platforms, and partners — transforming virtual care into a catalyst for how better health happens. Through our relationships with health plans, employers, providers, health systems and consumers, we are enabling more access, driving better outcomes, extending provider capacity and lowering costs. Learn more at teladochealth.com.

Media:
Kaitlin Rogers
pr@teladochealth.com
704-604-9060


FAQ

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When are Teladoc Health’s SoloScribe and SoloVitals available?

SoloScribe is generally available, while SoloVitals is available to select customers in private preview. Teladoc Health expects SoloVitals to reach full general release in December 2026.

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