Truist hires Lo Li to lead consumer and small business banking technology, data and operations

Rhea-AI Summary

Truist Financial (NYSE: TFC) named Lo Li as chief divisional technology, data and operations officer for Consumer and Small Business Banking, effective Dec. 1, 2025.

Li will report to CIO Steve Hagerman and lead technology, data and operations strategy and execution for the consumer and small business franchise. She joins from Capital One, where she served as chief technology officer and managing vice president for the retail bank.

The announcement reiterates Truist's focus on digital transformation and client-centric solutions. Truist reported total assets of $544 billion as of Sept. 30, 2025.

Positive

• Appointment effective Dec. 1, 2025
• Reports to CIO Steve Hagerman
• Prior role: Capital One CTO for retail bank
• Focus on technology, data and operations leadership

Negative

• None.

CHARLOTTE, N.C., Nov. 26, 2025 /PRNewswire/ -- Truist Financial Corporation (NYSE: TFC) today announced Lo Li as chief divisional technology, data and operations officer for Consumer and Small Business Banking. Lo will further Truist's commitment to innovation and client excellence within Consumer and Small Business Banking by leading the strategic direction and execution of its critical technology, data and operations initiatives. She'll take on her new role Dec.1 and report to Truist Chief Information Officer Steve Hagerman.

"Lo brings a wealth of experience in technology leadership and operational excellence to Truist," said Hagerman. "Her proven ability to drive digital transformation and prioritize client-centric solutions aligns with our focus to deliver innovative and customized banking experiences for our clients."

Lo is an accomplished executive, technologist and innovator. Most recently, at Capital One, she served as chief technology officer and managing vice president for the retail bank, overseeing digital transformation and operational upgrades while supporting customer-driven solutions and business growth.

"I'm honored to join Truist, an organization committed to innovation and client success," said Lo. "I look forward to working with the talented team at Truist to deliver transformative technology and operational excellence that empower our clients and communities."

About Truist

Truist Financial Corporation is a purpose-driven financial services company committed to inspiring and building better lives and communities. Headquartered in Charlotte, North Carolina, Truist has leading market share in many of the high-growth markets in the U.S. and offers a wide range of products and services through wholesale and consumer businesses, including consumer and small business banking, commercial and corporate banking, investment banking and capital markets, wealth management, payments, and specialized lending businesses. Truist is a top-10 commercial bank with total assets of $544 billion as of Sept. 30, 2025. Truist Bank, Member FDIC. Equal Housing Lender. Learn more at Truist.com.

 

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SOURCE Truist Financial Corporation

FAQ

Who is Lo Li and what role did Truist (TFC) hire her for on Nov. 26, 2025?

Lo Li was hired as chief divisional technology, data and operations officer for Consumer and Small Business Banking, effective Dec. 1, 2025.

When will Lo Li start her role at Truist (TFC) and who will she report to?

She will start on Dec. 1, 2025 and will report to Truist Chief Information Officer Steve Hagerman.

What experience does Lo Li bring to Truist (TFC)?

She was most recently chief technology officer and managing vice president for the retail bank at Capital One, overseeing digital transformation and operational upgrades.

How does this hiring relate to Truist's strategic priorities for Consumer and Small Business Banking (TFC)?

The hire is described as advancing Truist's focus on innovation, digital transformation and client-centric technology and operations.

What are Truist's reported total assets relevant to this announcement (TFC)?

Truist reported total assets of $544 billion as of Sept. 30, 2025.