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This page aggregates historical news coverage for TELUS Digital (TELUS International (Cda) Inc.), which previously traded under the symbol TIXT on the New York Stock Exchange and Toronto Stock Exchange. The company’s releases describe it as a global technology firm specializing in digital customer experiences, digital solutions, AI & data solutions and trust, safety and security services, with a proprietary generative AI platform called Fuel iX™.
Readers can review company announcements on topics such as the development and launch of Fuel iX products, including Fuel iX Fortify for automated red‑teaming of generative AI systems, and other Fuel iX applications like Copilots, Agent Trainer and Agent Assist that support customer experience operations. News items also include survey‑based insights on how consumers are using AI assistants relative to traditional apps, and commentary from TELUS Digital executives on the implications for brands and application design.
The archive highlights third‑party recognition, including TELUS Digital’s description of its Leader position in the Everest Group Customer Experience Management (CXM) Services PEAK Matrix Assessment – Americas, as well as partnerships such as its collaboration with ShiftMed to combine AI‑powered workforce management with TELUS Digital’s integration expertise for health systems. Financial and corporate updates, such as quarterly results and commentary on revenue trends, margins and goodwill impairment, are also part of the company’s historical news flow.
In 2025, a series of releases document TELUS Corporation’s proposal and subsequent definitive agreement to acquire all outstanding TELUS Digital shares, the filing of a management information circular, voting results from a special meeting of shareholders, court approvals and the completion of the transaction. A joint news release dated October 31, 2025 states that TELUS now owns 100% of TELUS Digital, and related disclosures indicate that the TIXT subordinate voting shares are expected to be delisted and deregistered. This news page therefore serves as a historical record of TELUS Digital’s operations, AI initiatives and corporate events leading up to its privatization.
TELUS International (NYSE and TSX: TIXT) has been recognized as a ‘Leader’ in the Everest Group's 2021 Customer Experience Management (CXM) PEAK Matrix Assessment for the third consecutive year. The evaluation considered various factors including market success, strategy, and client feedback. TELUS International also climbed to the ninth position on the Everest Group's 2021 BPS Top 50 list, marking a significant improvement of 18 spots from the previous year, with a notable 55% revenue growth year-over-year. This recognition underscores the company's strong growth and digital capabilities.
TELUS International (NYSE and TSX: TIXT) will announce its second quarter 2021 results on July 30, 2021, before the market opens. A conference call will follow at 10:30 a.m. (ET) where management will discuss the results and address questions from pre-qualified analysts. The call will be accessible via a live webcast on the TELUS International Investor Relations website, with a replay available afterwards. The company specializes in delivering digital solutions to enhance customer experience for various global brands.
TELUS International (TIXT) has acquired Bangalore-based Playment, enhancing its capabilities in data annotation and computer vision. This acquisition follows the earlier purchase of Lionbridge AI and positions TELUS to better support clients developing AI solutions. The computer vision market is projected to grow from $16 billion in 2021 to over $50 billion by 2026, highlighting its significance across various sectors. The deal is anticipated to bolster TELUS's competitive edge through improved data management and AI strategy, thereby driving future growth.
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TELUS International (NYSE and TSX: TIXT) held its first annual general meeting on May 27, 2021, with all eight director nominees elected. The voting results revealed significant shareholder support, with most nominees securing over 99% of votes for their appointment. Deloitte LLP was appointed as the company's auditors, achieving 100% approval. The meeting highlights TELUS International's commitment to strong governance and investor engagement, reinforcing its position as a leader in delivering digital solutions for global brands.
TELUS International (TIXT,TU) reported robust Q1 2021 results, achieving 57% revenue growth to $505 million, including 20% organic growth. Adjusted diluted EPS surged 229% to $0.23, reflecting strong demand across tech and games sectors. The company repaid $530 million in debt using IPO proceeds, maintaining a leverage ratio of 2.7x. The outlook for full-year revenue is set between $2,150 and $2,190 million. The firm emphasizes sustainable partnerships and integration of new capabilities for continued growth.
TELUS International (TIXT) is set to release its first quarter 2021 results on May 7, 2021, before market hours. A conference call will occur on the same day at 10:30 a.m. (ET), allowing management to discuss financial performance and future outlook, followed by a Q&A session with analysts. Investors can access a live webcast on the TELUS International Investor Relations website, with a replay available afterward. The company specializes in digital solutions and customer experience for various industries, including tech, healthcare, and eCommerce.
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TELUS International (NYSE and TSX: TIXT) has been recognized as a Leader in NelsonHall's NEAT evaluation for Social Media CX Services. The company excelled in three areas: content moderation, online reputation management, and customer care. TELUS International's investment in content moderation and multilingual support positions it effectively in the competitive German market. Client focus on customer satisfaction highlights the significance of its services as digital interactions rise post-pandemic, emphasizing the importance of reputation management and data privacy in enhancing overall customer experience.
TELUS International (NYSE and TSX: TIXT) has appointed Maria Pardee as its new chief commercial officer (CCO). In her role, Pardee will oversee the global sales team and develop strategies to enhance the company's competitiveness and success in the digital customer experience sector. With over 25 years of leadership experience, including roles at DXC Technology, she is poised to drive innovation and growth within TELUS International. President Jeff Puritt emphasized her fresh perspective and expertise, aiming to strengthen the company's position in meeting evolving client needs.