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TELUS International Cda Inc (TIXT) delivers AI-powered customer experience solutions and digital transformation services across global markets. This news hub provides investors and industry professionals with essential updates on the company developments shaping the CX technology sector.
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Key updates include earnings announcements, leadership changes, service expansions, and technology deployments across its core verticals: tech, healthcare, fintech, and eCommerce. Monitor the company's European market growth and AI integration strategies through verified sources updated in real time.
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TELUS Digital (NYSE:TIXT) has announced it will release its second quarter 2025 financial results on August 1, 2025, before North American markets open. The company will host a conference call at 10:30 AM ET / 7:30 AM PT on the same day.
Management will review the quarterly results followed by a Q&A session with pre-qualified analysts. Investors can access the live webcast and subsequent replay through the company's investor relations website at telusdigital.com/investors/news-events.
TELUS Digital (NYSE:TIXT) has provided an update regarding TELUS Corporation's (NYSE:TU) non-binding proposal from June 11, 2025, to acquire all remaining shares of TELUS Digital not already owned by TELUS Corporation.
The company has formed a Special Committee of six independent directors to evaluate the proposal and alternatives. The committee has engaged several advisors including: McCarthy Tétrault LLP (legal), BofA Securities (financial), BMO Capital Markets (independent valuator), and FGS Longview (communications).
The Special Committee emphasizes its commitment to transparency and acting in the best interests of all stakeholders. No decisions have been made regarding the proposal, and there is no guarantee of a binding offer or transaction completion.
TELUS Digital (NYSE:TIXT) has released findings from a new survey showing increased consumer demand for transparency in AI data sourcing, with 87% of respondents supporting company transparency about GenAI data sources, up from 75% in 2023. The survey also revealed that 65% of respondents believe excluding high-quality, verified content can lead to biased AI responses.
In response to market needs, TELUS Digital has launched 13 new off-the-shelf STEM datasets for AI training, featuring expert-curated content from Ph.D. researchers, professors, and professionals. These datasets include over 178,000 structured prompt-response pairs focused on coding and reasoning data, designed for immediate integration into AI training workflows.
The company's data annotation services are powered by Ground Truth Studio and include the Experts Engine for connecting domain specialists with annotation tasks, and Fine-Tune Studio for automated quality checks.
TELUS Digital and Ryan Strategic Advisory's new research reveals enterprises are increasing investments in Trust, Safety & Security services for 2025. The global survey of 800+ enterprise CX decision-makers shows significant planned investment increases in:
- ID verification (68% increase)
- Fraud detection (66% increase)
- KYC processes (60% increase)
- Content moderation (48% increase)
The study highlights that human expertise remains crucial, with 79% of organizations involving humans in ID verification processes. Key challenges include compliance with regulations (44%), technical talent shortage (39%), and internal threats (34%). Cost remains the top concern (27%) in delivering effective trust and safety solutions.
The findings emphasize the growing importance of balancing human oversight with AI technology as enterprises seek to strengthen digital defenses while managing cost and complexity constraints.
TELUS Digital (NYSE and TSX: TIXT) has announced it will release its first quarter 2025 financial results on May 9, 2025, before North American markets open. The company will host a conference call at 10:00 a.m. (ET) / 7:00 a.m. (PT) on the same day, featuring management's review of results and a Q&A session with pre-qualified analysts. Investors can access the live webcast through the company's investor relations website, where a replay will also be available after the call.