ShiftMed Partners with TELUS Digital to Bring Customized Workforce Management Solutions to Health Systems
TELUS Digital (NYSE: TIXT) has announced a strategic partnership with ShiftMed to deliver customized workforce management solutions for healthcare systems. The collaboration combines ShiftMed's AI-powered workforce platform with TELUS Digital's expertise in system integration to help hospitals optimize operations and reduce labor costs.
The partnership leverages TELUS Digital's 17-year healthcare industry experience across 200+ countries and ShiftMed's intelligent shift-filling capabilities through internal and on-demand networks. The solution aims to streamline staffing operations and create immediate cost savings for healthcare providers through optimized operations and reduced administrative complexity.
TELUS Digital (NYSE: TIXT) ha annunciato una partnership strategica con ShiftMed per offrire soluzioni personalizzate di gestione del personale per i sistemi sanitari. La collaborazione unisce la piattaforma di workforce intelligente di ShiftMed, basata sull'AI, all'esperienza di TELUS Digital nell'integrazione di sistemi, con l'obiettivo di aiutare gli ospedali a ottimizzare le operazioni e ridurre i costi del lavoro.
La partnership sfrutta i 17 anni di esperienza di TELUS Digital nel settore sanitario in oltre 200 paesi e le capacità di ShiftMed nel coprire i turni tramite reti interne e on-demand. La soluzione punta a semplificare le operazioni di staffing e a generare risparmi immediati per i fornitori di assistenza sanitaria, riducendo la complessità amministrativa e ottimizzando i processi.
TELUS Digital (NYSE: TIXT) ha anunciado una alianza estratégica con ShiftMed para ofrecer soluciones de gestión de personal a medida para sistemas de salud. La colaboración combina la plataforma de fuerza laboral impulsada por IA de ShiftMed con la experiencia de TELUS Digital en integración de sistemas para ayudar a los hospitales a optimizar operaciones y reducir los costos laborales.
La asociación aprovecha los 17 años de experiencia de TELUS Digital en el sector sanitario en más de 200 países y las capacidades inteligentes de ShiftMed para cubrir turnos mediante redes internas y bajo demanda. La solución busca agilizar la gestión de personal y generar ahorros inmediatos para los proveedores de salud mediante la optimización operativa y la reducción de la complejidad administrativa.
TELUS Digital (NYSE: TIXT)는 의료 시스템을 위한 맞춤형 인력 관리 솔루션을 제공하기 위해 ShiftMed와 전략적 제휴를 발표했습니다. 이번 협력은 ShiftMed의 AI 기반 인력 플랫폼과 시스템 통합 분야의 TELUS Digital 전문성을 결합해 병원이 운영을 최적화하고 인건비를 절감하도록 돕습니다.
이번 제휴는 TELUS Digital의 17년간의 의료 업계 경험과 200개국 이상에 걸친 역량, 그리고 ShiftMed의 내부 및 온디맨드 네트워크를 통한 지능형 근무 교대 채우기 기능을 활용합니다. 이 솔루션은 인력 운영을 간소화하고 관리 복잡성을 줄여 의료 제공자에게 즉각적인 비용 절감을 제공하는 것을 목표로 합니다.
TELUS Digital (NYSE: TIXT) a annoncé un partenariat stratégique avec ShiftMed afin de proposer des solutions de gestion des effectifs sur mesure pour les systèmes de santé. Cette collaboration combine la plateforme RH pilotée par l'IA de ShiftMed avec l'expertise de TELUS Digital en intégration de systèmes pour aider les hôpitaux à optimiser leurs opérations et réduire les coûts de personnel.
Le partenariat s'appuie sur les 17 ans d'expérience de TELUS Digital dans le secteur de la santé à travers plus de 200 pays et sur les capacités intelligentes de ShiftMed pour pourvoir les postes via des réseaux internes et à la demande. La solution vise à simplifier la gestion des équipes et à générer des économies immédiates pour les prestataires de soins en optimisant les opérations et en réduisant la complexité administrative.
TELUS Digital (NYSE: TIXT) hat eine strategische Partnerschaft mit ShiftMed angekündigt, um maßgeschneiderte Workforce-Management-Lösungen für Gesundheitssysteme bereitzustellen. Die Zusammenarbeit verbindet ShiftMeds KI-gestützte Workforce-Plattform mit der Systemintegrationskompetenz von TELUS Digital, um Krankenhäuser bei der Optimierung von Abläufen und der Senkung von Personalkosten zu unterstützen.
Die Partnerschaft nutzt TELUS Digitals 17-jährige Erfahrung im Gesundheitswesen in über 200 Ländern und ShiftMeds intelligente Schichtbesetzungsfunktionen über interne und On-Demand-Netzwerke. Die Lösung zielt darauf ab, die Personaleinsatzplanung zu straffen und durch optimierte Abläufe sowie geringere administrative Komplexität unmittelbare Kosteneinsparungen für Gesundheitsanbieter zu schaffen.
- Partnership combines ShiftMed's AI workforce platform with TELUS Digital's extensive integration expertise
- Solution promises immediate cost savings through optimized operations and reduced complexity
- Expands market reach with TELUS Digital's presence in over 200 countries
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Insights
TELUS Digital's partnership with ShiftMed combines AI workforce technology with integration expertise, potentially creating new revenue streams in healthcare.
This strategic partnership between TELUS Digital and ShiftMed represents a calculated move into the high-margin healthcare workforce management space. The collaboration leverages complementary strengths: ShiftMed's AI-powered staffing platform and TELUS Digital's extensive system integration capabilities across over 200 countries.
The partnership targets a critical pain point for healthcare systems - labor costs. With staffing typically representing 50-60% of hospital operating expenses, the potential market for efficient workforce management solutions is substantial. By combining ShiftMed's intelligent shift-filling technology with TELUS Digital's 17+ years of healthcare integration experience, the partnership aims to deliver customized solutions that reduce administrative complexity while optimizing staff deployment.
What's particularly notable is the focus on customization and flexibility. Rather than offering a one-size-fits-all approach, the partnership emphasizes tailored solutions for different healthcare environments. This strategy addresses the diverse and complex needs of enterprise healthcare organizations, potentially creating a competitive advantage in a crowded healthcare IT market.
For TELUS Digital, this partnership aligns with its digital transformation strategy in healthcare, expanding its footprint in workforce optimization while leveraging its existing expertise in system integration. The emphasis on immediate cost savings for healthcare providers creates a compelling value proposition, especially as health systems face ongoing margin pressures and staffing challenges.
New collaboration combines AI-driven workforce platform with expertise in system integration to help hospitals reduce labor costs and optimize operations
ShiftMed's AI-powered platform helps health systems reduce costs, optimize labor, and improve efficiency by merging with existing systems and intelligently filling shifts through internal and on-demand networks. TELUS Digital has over 17 years of experience in the healthcare industry, spanning more than 200 countries and territories. This includes expertise building and connecting complex workforce management system integrations for enterprise healthcare organizations. Together, the companies will build fully customizable solutions for clients that simplify operations and cost-effectively deploy labor strategies.
"Our partnership with ShiftMed demonstrates the tangible impact of applying digital expertise to healthcare operations," said Tobias Dengel, President of TELUS Digital Solutions. "Together, we're focused on unlocking the power of digital and AI by measurably improving the patient experience while concurrently helping providers manage costs via optimized operations, reduced administrative complexity, and enhanced system flexibility. By combining ShiftMed's healthcare expertise with our proven digital capabilities and engineering excellence, we're delivering solutions that create immediate cost savings across the healthcare delivery system."
Beyond adoption, the collaboration empowers health systems to build customized technology solutions that address complex challenges. By leveraging ShiftMed's AI platform alongside TELUS Digital's system integration and scalable solution delivery, this partnership delivers flexible, adaptable tools designed to enhance workforce management across different care settings.
"ShiftMed has built a powerful platform that's reshaping workforce management, and this partnership takes it to the next level," said Todd Walrath, CEO of ShiftMed. "Every health system has its own needs, and adaptability is essential to making our platform the right fit. TELUS Digital is the ideal implementation partner to deliver that flexibility and enhance the user experience, and we're excited to work together to solve some of the biggest challenges health systems face each day."
For more information about ShiftMed's healthcare workforce management solutions, please visit www.shiftmed.com.
About ShiftMed
The ShiftMed Workforce Management Suite helps health systems reduce costs and improve workforce efficiency through AI-driven scheduling and intelligent automation. By embedding AI throughout the shift fulfillment process, ShiftMed enables healthcare leaders to optimize labor, minimize contract spend, and gain better control over operations. The platform integrates seamlessly with existing HR and scheduling systems, providing a comprehensive, data-driven view of workforce performance.
ShiftMed's suite includes ShiftMed Flex, a custom-branded mobile app that helps health systems engage internal staff to fill open shifts and reduce overtime; and ShiftMed On-Demand, powered by the ShiftMed Unlimited Network, which expands internal float pools and reduces reliance on travel and contract nurses by using AI to intelligently match shifts and ensure consistent, high-quality fulfillment.
For more information, visit www.shiftmed.com.
About TELUS Digital:
TELUS Digital (NYSE & TSX: TIXT) crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that deliver value for our clients. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients' products and services, and technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include customer experience management, digital solutions, such as cloud solutions, AI-fueled automation, front-end digital design and consulting services, AI & data solutions, including computer vision, and trust, safety and security services. Fuel iX™ is TELUS Digital's proprietary platform and suite of products for clients to manage, monitor, and maintain generative AI across the enterprise, offering both standardized AI capabilities and custom application development tools for creating tailored enterprise solutions.
Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to serve customers and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-Loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work. Learn more at: telusdigital.com
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SOURCE ShiftMed
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