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TELUS International (Cda) Inc - TIXT STOCK NEWS

Welcome to our dedicated news page for TELUS International (Cda) (Ticker: TIXT), a resource for investors and traders seeking the latest updates and insights on TELUS International (Cda).

Our selection of high-quality news articles is accompanied by an expert summary from Rhea-AI, detailing the impact and sentiment surrounding the news at the time of release, providing a deeper understanding of how each news could potentially affect TELUS International (Cda)'s stock performance. The page also features a concise end-of-day stock performance summary, highlighting the actual market reaction to each news event. The list of tags makes it easy to classify and navigate through different types of news, whether you're interested in earnings reports, stock offerings, stock splits, clinical trials, fda approvals, dividends or buybacks.

Designed with both novice traders and seasoned investors in mind, our page aims to simplify the complex world of stock market news. By combining real-time updates, Rhea-AI's analytical insights, and historical stock performance data, we provide a holistic view of TELUS International (Cda)'s position in the market.

Rhea-AI Summary
TELUS International (NYSE and TSX: TIXT) introduces GenAI Jumpstart, an eight-week accelerator for AI-powered virtual assistants, designed to help businesses in highly-regulated industries navigate AI regulatory compliance and data security. The Dual-LLM Safety System, a key feature of GenAI Jumpstart, uses a large language model to supervise responses generated by a virtual assistant, ensuring compliance with regulatory frameworks and mitigating inaccuracies, hallucinations, and jailbreaking. A recent survey indicates that 59% of customer experience management (CXM) leaders in the banking, financial services, and insurance (BFSI) industry plan to invest $1 million or more on GenAI solutions in the next 12-18 months. However, AI regulatory compliance, data security, and privacy concerns are cited as top roadblocks. TELUS International's GenAI Jumpstart has successfully delivered a safe and compliant AI assistant for a leading North American multinational bank, balancing customer service improvement with industry governance demands.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-1.01%
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none
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Rhea-AI Summary
TELUS International (NYSE and TSX: TIXT) announced a strategic partnership with Morpheus Data to strengthen its cloud management solutions, offering generative AI-enabled capabilities for end-to-end digital transformations. The collaboration aims to streamline internal development platform projects, simplify cloud consumption, and modernize applications for global enterprise clients. The cloud platform provides integrations for unified operations, self-service provisioning, and hybrid cloud cost management. Morpheus Data will integrate an AI-powered chatbot based on TELUS International Assistant framework within its hybrid cloud management platform.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-0.92%
Tags
partnership
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Rhea-AI Summary
More than half of Customer Experience Management (CXM) leaders plan to invest in generative AI (GenAI) in the next 12-18 months, with 16% expecting to spend more than $10 million. Everest Group, supported by TELUS International (NYSE and TSX: TIXT), surveyed 200 CXM leaders to determine their enterprise readiness for GenAI adoption. The opportunities that GenAI presents for augmenting and enhancing customer experience is undeniable, as highlighted by leaders from various industries and geographies.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
1.14%
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none
Rhea-AI Summary
TELUS International (TIXT) is set to release its Q4 2023 results on February 9, 2024, followed by a conference call. The webcast will be available on the company's Investor Relations website, with a replay option.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-1.57%
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-
Rhea-AI Summary
TELUS International (TIXT) launches Experts Engine, a tech-enabled experts-on-demand sourcing solution for generative AI (GenAI) model builders, matching human expertise to data creation, collection, annotation, and validation tasks. The solution aims to efficiently generate high-quality training datasets at scale for large language models (LLMs) and other demanding foundation models.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
8.98%
Tags
AI
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Rhea-AI Summary
TELUS International (TIXT) named a 'Leader' in IDC MarketScape for Worldwide Data Labeling Software 2023 Vendor Assessment. The company's GT Studios platform recognized for enterprise features, global data collection, and scalability.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
0.28%
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none
Rhea-AI Summary
TELUS International (TIXT) opens new eco-friendly site in Morocco with over 500 employees, focusing on AI data solutions and multilingual customer support
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
5.2%
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none
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Rhea-AI Summary
TELUS International (TIXT) and Five9 (FIVN) partner to launch advanced Contact Center as a Service (CCaaS) platform, revolutionizing customer support with AI-driven insights and omnichannel capabilities
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-1.77%
Tags
partnership AI
Rhea-AI Summary
TELUS International, a digital customer experience innovator, reported steady year-over-year revenue growth and improved profitability in Q3 2023. The company onboarded new clients and expanded service volumes with existing clients, including Google. TELUS International was recognized by global research firms for its strong capabilities and market offerings. The company's ongoing cost efficiency efforts and actions to resolve supply-demand imbalances contributed to margin improvement. However, net income and diluted EPS declined compared to the same period last year.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-5.53%
Tags
TELUS International (Cda) Inc

NYSE:TIXT

TIXT Rankings

TIXT Stock Data

2.36B
70.64M
33.46%
44.88%
0.71%
Data Processing, Hosting, and Related Services
Information
Link
Canada
Vancouver

About TIXT

telus international is the global arm of telus corporation, one of the largest telecommunications service providers in canada. we deliver contact center and business process outsourcing (bpo) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. with global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by telus, our multi-billion dollar telecommunications parent. learn more about us: www.telusinternational.com