ServiceTitan Introducing the Next Evolution of AI at Pantheon 2025 Keynote Sessions
ServiceTitan (Nasdaq: TTAN) announced the launch of Atlas, an advanced AI-powered interface representing the next evolution of their Titan Intelligence platform. Atlas functions as an AI sidekick that can automate various back-office tasks, from initial calls to final invoicing.
The new AI system allows contractors to interact using natural language, handling tasks like report generation, technician dispatching, and workflow guidance. Key features include field technician support, automated office workflows, streamlined commercial operations, enhanced customer experience, and intelligent business decision-making capabilities.
ServiceTitan also introduced the Max Program, designed to help contractors maximize AI automation benefits. The company will showcase these innovations at Pantheon 2025 through multiple keynote sessions on September 18, 2025.
ServiceTitan (Nasdaq: TTAN) ha annunciato il lancio di Atlas, una interfaccia avanzata alimentata dall'IA che rappresenta la prossima evoluzione della loro piattaforma Titan Intelligence. Atlas funziona come un assistente IA che può automatizzare diverse attività d'ufficio, dalle chiamate initiali alla fatturazione finale.
Il nuovo sistema IA consente agli appaltatori di interagire utilizzando un linguaggio naturale, gestendo compiti come generazione di report, invio dei tecnici e guida al flusso di lavoro. Le caratteristiche chiave includono supporto ai tecnici sul campo, flussi di lavoro d'ufficio automatizzati, operazioni commerciali semplificate, migliore esperienza del cliente e capacità decisionali intelligenti per il business.
ServiceTitan ha anche introdotto il Max Program, progettato per aiutare gli imprenditori a massimizzare i benefici dell'automazione IA. L'azienda presenterà queste innovazioni al Pantheon 2025 attraverso diverse sessioni principali il 18 settembre 2025.
ServiceTitan (Nasdaq: TTAN) anunció el lanzamiento de , una interfaz avanzada impulsada por IA que representa la próxima evolución de su plataforma Titan Intelligence. Atlas funciona como un compañero de IA que puede automatizar varias tareas de back-office, desde llamadas iniciales hasta la facturación final.
El nuevo sistema de IA permite a los contratistas interactuar usando lenguaje natural, manejando tareas como generación de informes, despacho de técnicos y guía de flujo de trabajo. Las principales características incluyen soporte para técnicos en campo, flujos de trabajo de oficina automatizados, operaciones comerciales simplificadas, mejor experiencia del cliente y capacidades de toma de decisiones inteligentes para el negocio.
ServiceTitan también presentó el Max Program, diseñado para ayudar a los contratistas a maximizar los beneficios de la automatización IA. La compañía mostrará estas innovaciones en el Pantheon 2025 a través de varias sesiones magistrales el 18 de septiembre de 2025.
ServiceTitan (나스닥: TTAN)은 Atlas를 출시했다고 발표했으며, 이는 Titan Intelligence 플랫폼의 다음 진화를 나타내는 AI 기반 인터페이스입니다. Atlas는 초기 전화에서 최종 청구까지 백오피스 작업을 자동화할 수 있는 AI 사이드킥으로 작동합니다.
새로운 AI 시스템은 계약자들이 자연어를 사용해 상호작용할 수 있도록 하며, 보고서 생성, 기술자 파견, 작업 흐름 가이드와 같은 작업을 처리합니다. 주요 기능으로는 현장 기술자 지원, 자동화된 사무 워크플로우, 간소화된 상업 운영, 향상된 고객 경험, 그리고 지능적인 비즈니스 의사결정 기능이 포함됩니다.
ServiceTitan은 또한 Max Program을 소개했으며, 이는 계약자들이 AI 자동화 혜택을 극대화하도록 설계되었습니다. 회사는 2025년 9월 18일 Pantheon 2025에서 여러 기조 연설을 통해 이러한 혁신을 선보일 예정입니다.
ServiceTitan (Nasdaq: TTAN) a annoncé le lancement de Atlas, une interface avancée alimentée par l'IA qui représente la prochaine évolution de leur plateforme Titan Intelligence. Atlas agit comme un assistant IA capable d’automatiser diverses tâches de back-office, des appels initiaux à la facturation finale.
Le nouveau système d’IA permet aux entrepreneurs d’interagir en langage naturel, en gérant des tâches telles que la génération de rapports, l’affectation des techniciens et l’orientation du flux de travail. Les principales fonctionnalités incluent le support aux techniciens sur le terrain, des flux de travail de bureau automatisés, des opérations commerciales simplifiées, une expérience client améliorée et des capacités de prise de décision intelligente pour l’entreprise.
ServiceTitan a également présenté le Max Program, conçu pour aider les entrepreneurs à maximiser les avantages de l’automatisation IA. L’entreprise présentera ces innovations lors de Pantheon 2025 à travers plusieurs sessions plénières le 18 septembre 2025.
ServiceTitan (Nasdaq: TTAN) kündigte die Einführung von Atlas an, einer fortschrittlichen KI-gesteuerten Oberfläche, die die nächste Evolutionsstufe der Titan Intelligence-Plattform darstellt. Atlas fungiert als KI-Sidekick, der verschiedene Back-Office-Aufgaben automatisieren kann, von ersten Anrufen bis hin zur Endabrechnung.
Das neue KI-System ermöglicht es Auftragnehmern, über natürliche Sprache zu interagieren und Aufgaben wie Berichterstellung, Techniker-Dispatching und Workflow-Anleitung zu übernehmen. Zu den Hauptmerkmalen gehören Support für Techniker vor Ort, automatisierte Büro-Workflows, vereinfachte Geschäftsabläufe, verbesserte Kundenerfahrung und intelligente geschäftliche Entscheidungsfindung.
ServiceTitan hat zudem das Max Program vorgestellt, das darauf abzielt, Auftragnehmern zu helfen, die Vorteile der KI-Automatisierung zu maximieren. Das Unternehmen wird diese Innovationen auf dem Pantheon 2025 in mehreren Eröffnungssitzungen am 18. September 2025 vorstellen.
ServiceTitan (ناسداك: TTAN) أعلن عن إطلاق Atlas، واجهة متقدمة معتمدة على الذكاء الاصطناعي تمثل التطور التالي لمنصة Titan Intelligence. يعمل Atlas كرفيق ذكاء اصطناعي يمكنه أتمتة مهام مكتبية خلفية متعددة، من المكالمات الأولية حتىIss الفوترة النهائية.
يتيح النظام الجديد لصانعي العقود التفاعل باستخدام اللغة الطبيعية، مع التعامل مع مهام مثل إنشاء التقارير، ونشر الفنيين، وتوجيه سير العمل. تشمل الميزات الرئيسية دعم الفنيين الميدانيين، تدفقات عمل مكتبية آلية، عمليات تجارية مبسطة، تجربة عملاء محسّنة، وقرارات ذكاء أعمال قائمة على الذكاء الاصطناعي.
كما قدمت ServiceTitan Max Program المصمم لمساعدة المقاولين في تعظيم فوائد أتمتة الذكاء الاصطناعي. ستعرض الشركة هذه الابتكارات في Pantheon 2025 خلال عدة جلسات رئيسية في 18 سبتمبر 2025.
ServiceTitan (纳斯达克: TTAN) 宣布推出 Atlas，这是一个由人工智能驱动的先进界面，标志着其 Titan Intelligence 平台的下一步进化。Atlas 充当一个 AI 侧边助手，能够自动化各种后台办公任务，从初步电话到最终开票。
新的 AI 系统允许承包商使用自然语言交互，处理生成报告、派遣技师和工作流程指导等任务。其核心特征包括现场技师支持、自动化的办公室工作流程、简化的商业运营、提升的客户体验，以及智能化的商业决策能力。
ServiceTitan 还推出了 Max Program，旨在帮助承包商最大化 AI 自动化的收益。公司将于 Pantheon 2025 通过多场主题演讲于 2025 年 9 月 18 日展示这些创新。
- Introduction of Atlas AI system capable of automating comprehensive back-office operations
- Launch of Max Program to help contractors optimize AI automation implementation
- Enhanced features for technician support, workflow automation, and customer service improvements
- AI-powered capability to automatically adjust marketing spend based on demand
- None.
Insights
ServiceTitan's new Atlas AI platform represents a significant product evolution that could strengthen its market position and increase customer retention.
ServiceTitan's introduction of Atlas marks a strategic expansion of their AI capabilities beyond their existing Titan Intelligence engine. What makes Atlas particularly noteworthy is its natural language interface that allows contractors to interact via text or voice commands – positioning it as an adaptive co-pilot rather than just another software tool.
The platform's ability to automate end-to-end workflows from call booking through final invoicing addresses several critical pain points in the trades industry. By handling back-office tasks, dispatch optimization, and even marketing spend adjustments based on capacity, Atlas could significantly reduce operational overhead for contractors while potentially improving their profitability.
This launch reflects ServiceTitan's defensive strategy against potential disruption in the trades software market. By embedding AI deeply into their platform, they're creating stronger switching costs and ecosystem lock-in for their customers. The new Max Program further cements this by bundling their Pro Products with implementation support.
From a competitive standpoint, this positions ServiceTitan ahead of traditional field service management software providers who haven't yet developed comparable AI capabilities. The timing also suggests ServiceTitan is moving aggressively to capitalize on AI adoption before potential new entrants can gain traction in the specialized trades vertical.
While revenue impact isn't immediately quantifiable, this expansion should bolster ServiceTitan's retention rates and potentially accelerate customer acquisition by offering tangible productivity gains – particularly appealing during periods when skilled labor remains scarce across the trades.
New Atlas Interface and Expanding Suite of AI-Powered Tools Can Fully Automate Jobs, Elevate Customer Service, and Fuel Business Growth
LOS ANGELES, Sept. 18, 2025 (GLOBE NEWSWIRE) -- ServiceTitan (Nasdaq: TTAN), the software platform that powers the trades, is announcing today a suite of AI-powered tools contractors are already using to fully automate their back office, from the first call to the final invoice. ServiceTitan will also unveil Atlas, an advanced AI sidekick that represents the next evolution of Titan Intelligence, the purpose-built AI engine for the trades.
Atlas acts like the ultimate power user of ServiceTitan, and over time will have the capabilities to handle many of the tasks, insights, and decisions a business owner or team member could make. Contractors can interact directly with Atlas in the ServiceTitan platform, typing or speaking in plain English where they can ask Atlas to run reports, find jobs, dispatch technicians, or guide them through workflows.
“Unlike traditional tools, Atlas feels less like software and more like a trusted co-pilot or even a chief of staff that adapts to the specific workflows of any contractor,” said Vahe Kuzoyan, co-founder and president of ServiceTitan. “Atlas not only understands what you say, it truly comprehends the unique context of your business at any given moment. Every time you interact with Atlas, it will become smarter, more powerful, and more insightful. Our vision is that trades businesses will one day only need to turn the wrench while Atlas handles everything else.”
Atlas and the AI-powered software will deliver breakthrough features to:
- Empower technicians in the field with instant answers inside ServiceTitan Mobile. No need to call dispatch, which means jobs finish faster, interruptions are minimized, and upsell opportunities grow.
- Automate office workflows from invoice reviews in accounting, to smarter scheduling with demand-based capacity and benchmark pricing.
- Simplify commercial operations with daily logs auto-filled, RFIs and change orders created automatically, and Accounts Receivable features to streamline complex construction workflows.
- Enhance customer experience with AI-powered booking agents, interactive SMS scheduling, and real-time dispatch recommendations, ensuring customers get faster, smarter service.
- Drive smarter business decisions by surfacing key insights like booking rate dips or standout estimates, along with recommending and taking actions to improve profitability automatically.
Atlas can also take direct action for businesses. For example, when schedules are full, Atlas can automatically throttle marketing spend, and trigger campaigns to generate new jobs when demand is light. This combination of intelligence and automation enables contractors to reduce wasted spend, increase profitability, and make better decisions faster.
“The trades are one of the most resilient and durable industries in the world,” said Ara Mahdessian, co-founder and CEO of ServiceTitan. “AI isn’t going to replace contractors, but it will absolutely transform how they operate. Business owners who adapt and embrace this new reality will thrive, while those who don’t will be left behind. With Atlas, we’re giving our customers the ability to harness AI thoughtfully and precisely, so they can run smarter, serve customers better, and grow more profitably.”
ServiceTitan will also announce the launch of its new Max Program, designed to accelerate the AI automation journey for contractors. Max pairs the full suite of Pro Products with expert guidance to unlock growth through AI automation. Max ensures that contractors are leveraging the full suite of ServiceTitan’s AI capabilities, so they can realize the full ROI of end-to-end automation.
To learn more about all of the new features and announcements at Pantheon 2025, visit the Pantheon Live Blog.
Keynote Sessions at Pantheon 2025
Pantheon will feature the following keynote presentations from ServiceTitan leaders on Thursday, September 18. Event details and registration details here.
A live webcast of the following keynote sessions will be broadcast here, and a replay will be available for 90 days:
- 8:00 AM PT - Welcome Keynote with Ara Mahdessian, CEO and Co-Founder of ServiceTitan
- 11:15 AM PT - Optimize Every Job, Every Time with ServiceTitan’s Latest Residential Products
- 1:30 PM PT - The Connected Blueprint: Powering Predictable & Profitable Growth in Commercial Service & Construction
- 4:30 PM PT - Built for What's Next: AI and the Future of the Trades with Vahe Kuzoyan, President and Co-Founder of ServiceTitan
About ServiceTitan
ServiceTitan is the software platform that powers trades businesses. The company’s cloud-based, end-to-end solution gives contractors the tools they need to run and grow their business, manage their back office, and provide a stellar customer experience. By bringing an integrated SaaS platform to an industry historically underserved by technology, ServiceTitan is equipping tradespeople with the technology they need to keep the world running.
Press Contact
Max Wertheimer
ServiceTitan, Inc.
press@servicetitan.com
© 2025 ServiceTitan. All rights reserved. ServiceTitan, the ServiceTitan logo, and all ServiceTitan product and service names mentioned herein are registered trademarks or unregistered trademarks of ServiceTitan, Inc. in the United States and other countries. Other brand names and marks mentioned herein are for identification purposes only and may be the trademarks of their respective holder(s). This press release contains forward-looking statements based on information available as of the date of this release. All statements other than statements of historical facts may be forward-looking statements. Outcomes may materially differ from those discussed within this release. ServiceTitan undertakes no obligation to update any forward-looking statements, except as required by law.
FAQ
What is ServiceTitan's Atlas AI and what can it do?
When will ServiceTitan present the Atlas AI system at Pantheon 2025?
What is ServiceTitan's Max Program?
How will Atlas AI affect ServiceTitan's customer service capabilities?
What specific business operations can Atlas automate for contractors?
