Welcome to our dedicated page for Ttec Hldgs news (Ticker: TTEC), a resource for investors and traders seeking the latest updates and insights on Ttec Hldgs stock.
TTEC Holdings, Inc. reports developments in customer experience technology, consulting and managed services at the intersection of data, AI and CX. Its updates commonly cover TTEC Digital, which designs, builds and operates omnichannel contact center technology, CRM, AI and analytics solutions, and TTEC Engage, which provides AI-enhanced customer engagement, acquisition, tech support, back-office and fraud prevention services.
Company news also includes earnings releases, outlook updates, client activity, product and practice launches such as AI Gateway and Fin-TTEC, leadership changes within TTEC Digital, and recognition tied to global operations. Coverage reflects a business serving enterprise brands across virtual interaction channels and operating on six continents.
TTEC Holdings, Inc. (NASDAQ:TTEC) has announced the schedule for its first quarter 2023 financial results. The earnings release is set for after market close on May 3, 2023, followed by a live conference call and webcast on May 4, 2023, at 8:30 a.m. ET.
Investors can access the webcast on the 'Investor Relations' section of the TTEC website. The company, a leader in customer experience technology and services, operates globally and has a workforce of 69,400 employees. TTEC emphasizes delivering innovative digital solutions and improving customer interactions through its cloud-based CXaaS platform.
TTEC Holdings, a leader in customer experience technology, has achieved the designation of Great Place to Work in Canada for the third consecutive year. This recognition follows an independent analysis by the Great Place to Work Institute, based on feedback from nearly 300 employees. The COO, Chuck Koskovich, emphasized the company's dedication to creating an exceptional employee experience through a culture of belonging, professional development, and world-class training. Employee surveys indicate high ratings in company values and performance accountability. Nancy Fonseca from Great Place to Work noted that organizations with high trust levels see better financial performance and customer satisfaction.
With remote work options available, TTEC continues to enhance its employee experience using data-driven decision-making aimed at improving overall workplace culture.
TTEC Holdings, Inc. (NASDAQ: TTEC) released its second annual Environmental, Social, and Governance (ESG) Report on April 12, 2023, emphasizing its commitment to enhancing corporate responsibility. CEO Ken Tuchman stated that the company's ESG initiatives accentuate its values and attract talent and investment. Key achievements in 2022 included:
- Recognition by Forbes as a Best Employer for Veterans and Diversity.
- Reduction of total greenhouse gas emissions by 130 metric tons.
- Recycling of 42 tons of materials globally.
The report showcases TTEC's dedication to building a diverse, equitable, and sustainable future for employees, clients, and investors. For more details, the full report can be accessed on TTEC's website.
TTEC Holdings, Inc. (NASDAQ:TTEC) has unveiled Optics for Google Contact Center Artificial Intelligence (CCAI) Platform, enhancing data analytics for the cloud-native contact center. The solution allows enterprises to leverage existing investments while offering a unified view of contact center data. This partnership with Google Cloud aims to empower brands to make data-driven decisions more efficiently. Optics automates data extraction into Google Big Query and integrates with Business Intelligence tools like Looker, featuring pre-built dashboards and KPIs tailored for contact centers. This launch highlights TTEC's commitment to revolutionizing customer experience.
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TTEC Holdings, Inc. (NASDAQ: TTEC) announced a cash dividend of $0.52 per common share on February 23, 2023, to be paid on April 20, 2023. Shareholders of record as of March 31, 2023 will receive this dividend. TTEC is recognized as a leader in customer experience (CX) technology and services, providing innovative solutions across digital channels. With nearly 69,400 employees worldwide, the company leverages advanced technologies to enhance customer interactions and business outcomes.
TTEC Holdings reported a 7.5% increase in full-year 2022 revenue to $2.444 billion, with a net income of $117.3 million. Operating income was $168.5 million, representing 6.9% of revenue. Fourth quarter revenue also grew 7.5% year-over-year to $658.3 million, while net income stood at $25.6 million. Bookings for 2022 hit $762 million. The company anticipates 2023 revenue between $2.46 billion and $2.54 billion, with non-GAAP earnings per share projected at $2.38 to $2.71.
TTEC Holdings, Inc. (NASDAQ:TTEC) announced the release of its fourth quarter and full year 2022 financial results, set for after market close on February 27, 2023. A conference call and live webcast will follow on February 28, 2023, at 8:30 a.m. ET. Investors can access the webcast through the TTEC website. TTEC is recognized as a leader in customer experience technology and services, offering a comprehensive range of digital solutions through its proprietary platform, CXaaS. The company employs 62,700 individuals globally, focused on enhancing the customer journey and operational efficiency.
TTEC Holdings, Inc. (NASDAQ:TTEC) announced the appointment of Adam Foster as President of TTEC EMEA, effective immediately. This strategic move aims to enhance TTEC's growth in the Europe, Middle East, and Africa regions. Foster, previously CEO at Hinduja Global Solutions (HGS) in Europe, brings extensive experience in customer experience (CX) technology and outsourcing. Alongside him, Rob Allman will lead TTEC Digital in EMEA, following his tenure at NTT where he grew digital CX services. TTEC aims to optimize its footprint and drive significant growth in the expanding markets across the region.