Welcome to our dedicated page for Ttec Hldgs news (Ticker: TTEC), a resource for investors and traders seeking the latest updates and insights on Ttec Hldgs stock.
TTEC Holdings, Inc. (NASDAQ: TTEC) generates a steady flow of news as a global customer experience (CX) technology and services company focused on AI-enabled CX. Its announcements highlight developments across its TTEC Digital and TTEC Engage businesses, covering technology partnerships, geographic expansion, client programs, awards, and financial performance.
Readers following TTEC news can expect updates on digital transformation initiatives, such as TTEC Digital’s recognition as a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® Assessment for Digital Transformation Services for Mid-market Enterprises. News also covers collaborations with major technology providers, including TTEC Digital’s selection for Microsoft’s AI Business Solutions Inner Circle and its work with partners like VoxEQ to bring real-time voice biometrics and fraud prevention into SmartApps Cloud for financial services organizations.
TTEC’s news flow frequently features global delivery and expansion milestones. Recent releases describe growth in Latin America, where TTEC operates delivery centers in Mexico, Colombia, and Brazil serving banking and financial services clients, and expansion of operations in Egypt as part of its global offshoring network. Coverage also includes recognition for multilingual CX and diversity-focused operations in locations such as Greece.
Investors and CX professionals will also find earnings-related news, including quarterly results, segment commentary for TTEC Digital and TTEC Engage, and outlook updates. Additional stories highlight TTEC’s annual CX trends reports, which discuss themes like agentic AI, technology stack alignment, precision personalization, empathy in CX, and resilience. Together, these articles provide insight into how TTEC combines technology, analytics, and human expertise to shape its role in the customer experience industry.
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ALJ Regional Holdings, Inc. (NASDAQ: ALJJ) has completed the sale of its tolling and transportation, and health benefit exchange verticals from its subsidiary, Faneuil, Inc., to TTEC Holdings, Inc. (NASDAQ: TTEC) for $142.3 million in cash, with the potential for an additional $25 million in earn-out payments. This transaction was finalized under an amended Asset Purchase Agreement from December 2021. Other verticals of Faneuil will continue to operate under ALJ, focusing on delivering customer experiences across diverse industries.
TTEC Holdings, Inc. (NASDAQ: TTEC) has successfully completed its acquisition of public sector citizen experience and smart city assets from Faneuil, Inc., a subsidiary of ALJ Regional Holdings (NASDAQ: ALJJ). This strategic move targets a total addressable market of approximately $19 billion in digital citizen experience solutions. TTEC aims to enhance service delivery for public sector clients, leveraging its technological capabilities and expertise. The integration is expected to bolster TTEC's Engage business segment, addressing increasing demand in areas such as mobility and health service delivery.
TTEC Holdings, Inc. (NASDAQ: TTEC) announced the release of its inaugural Environmental, Social, and Governance (ESG) report on March 22, 2022. The report outlines TTEC's commitment to ESG principles, reflecting its values-driven approach and dedication to achieving significant ESG outcomes. Key highlights include a global framework for aligning business objectives with ESG best practices, focusing on employee success, corporate governance, community investment, and environmentally responsible practices. The complete report is accessible on TTEC's website.
TTEC Holdings (NASDAQ: TTEC) announced its Leadership Development Internship Program has received the 2022 Campus Forward Award in the Small Early Career Programs category by RippleMatch. This recognition highlights TTEC's commitment to developing future leaders and creating diverse teams through impactful internships. The selective, paid 10-week program is designed for rising college seniors and includes mentorship, high-impact projects, and access to senior leadership. TTEC continues to invest in innovative recruiting strategies and diversity initiatives.
TTEC Holdings, Inc. (NASDAQ: TTEC) reported strong financial results for Q4 and FY 2021, with revenues of $612.3 million and $2.273 billion, respectively, marking increases of 7.2% and 16.6% year-over-year. The company achieved GAAP EPS of $0.61 and $2.97 for Q4 and FY 2021, respectively. Key highlights include record bookings of $751 million and strategic acquisitions like Avtex Solutions and Faneuil, Inc. For 2022, TTEC projects revenue between $2,575 million and $2,605 million, with non-GAAP EPS guidance of $4.70 to $4.97, reflecting continued growth and market expansion.
TTEC Holdings, Inc. (NASDAQ: TTEC) declared a $0.50 cash dividend per common share, marking a 6.4% increase from the previous dividend in October 2021 and 16.3% from April 2021. This dividend payment is scheduled for April 20, 2022, to shareholders on record by March 31, 2022. TTEC is a global leader in customer experience technology and services, dedicated to enhancing customer journeys through its advanced digital solutions.
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TTEC (NASDAQ: TTEC) announced a strategic partnership between its VoiceFoundry division and PCI Pal (LON:PCIP), a provider of secure payment solutions. This collaboration allows VoiceFoundry to enhance payment security and compliance for clients utilizing Amazon Connect. PCI Pal's solutions aim to safeguard businesses against compliance risks and data loss, while improving customer experience. As both companies leverage AWS infrastructure, they aim to optimize customer engagement and ensure adherence to PCI DSS regulations.
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