Ttec Hldgs Inc Stock Price, News & Analysis

TTEC Holdings, Inc. (NASDAQ: TTEC) is set to release its third-quarter 2021 financial results on November 9, 2021, after market close. A live conference call and webcast will follow on November 10, 2021, at 8:30 a.m. ET. TTEC, a leader in customer experience technology, specializes in end-to-end digital solutions, serving various global brands. For more information, visit www.ttec.com.

TTEC Canada Solutions, Inc. has been recognized as one of the 'Best Places to Work' in Quebec for 2021 by the Great Place to Work organization. The company, certified as a Great Place to Work in Canada, reflects high employee trust and performance, with an average Trust Index® score exceeding the 65% certification threshold. Key scores include 77% in credibility and 71% in respect. TTEC emphasizes the importance of employee feedback for enhancing workplace culture, which correlates with better customer satisfaction and financial performance.

The latest issue of the Customer Strategist Journal from TTEC highlights how brands have accelerated digital transformation during the pandemic. This evolution aims to meet rising customer expectations for seamless, omnichannel services. Significant insights include a 44% surge in e-commerce in 2020, now comprising 21% of total U.S. retail sales. The journal emphasizes the importance of employee retention amidst the Great Resignation, suggesting that employers need to consistently address employee needs to enhance overall engagement. The journal is aimed at helping executives navigate the post-pandemic CX landscape.

TTEC Holdings, Inc. (NASDAQ: TTEC) announced a cash dividend of $0.47 per common share, to be paid on October 22, 2021. Shareholders on record as of October 8, 2021 will receive this semi-annual dividend, marking a 9.3% increase from April 2021 and 17.5% from October 2020. The company is a leader in customer experience technology, operating globally with a workforce of nearly 58,500. TTEC's CX solutions enhance customer interactions through its cloud-based platform.

TTEC Holdings (NASDAQ: TTEC) announced the resolution of a cyber attack that began on September 12, 2021. The company promptly initiated remediation and was able to restore full operational capabilities globally within five days. TTEC emphasized its commitment to bolster cyber security and continues to assess the incident's business impact. The management highlighted the team's resilience and quick response as a testament to their business continuity expertise. TTEC remains focused on client-facing processes amid the recovery efforts.

TTEC Holdings, Inc. (TTEC) reported strong financial results for Q2 2021, with GAAP revenue increasing by 22.4% to $554.8 million. Income from operations rose to $65.8 million, representing 11.9% of revenue. Non-GAAP earnings per share reached $1.27, up from $0.85 year-over-year. The company signed $204 million in annualized contract value. Despite a significant increase in net debt due to an acquisition, TTEC raised its full-year revenue outlook to between $2.248 billion and $2.266 billion, indicating a promising growth trajectory.

TTEC Holdings, Inc. (NASDAQ: TTEC) announced the schedule for its Q2 2021 earnings release, set for after market close on August 3, 2021. A related conference call and webcast will take place on August 4, 2021, at 8:30 a.m. ET. Investors can access the live event via the TTEC website. The company specializes in customer experience (CX) technology and services, offering solutions through its proprietary cloud-based CXaaS platform, enhancing customer engagement across various channels.

TTEC Holdings, Inc. (NASDAQ: TTEC) announced on June 29, 2021, that it was awarded a Blanket Purchase Agreement (BPA) by FEMA on June 14. The BPA, aimed at enhancing disaster preparedness, involves providing scalable contact center services during high disaster activity. TTEC is one of four partners selected and the award has a maximum value of approximately $228 million over five years. The company emphasized its capability to deliver necessary personnel and resources, enhancing support for disaster relief efforts.