TTEC Earns Great Place to Work Certification in 15 Countries, Expanding Global Recognition

Rhea-AI Summary

TTEC Holdings (NASDAQ: TTEC), a global CX technology and services company, has achieved Great Place to Work® certification in 15 countries, with Egypt being the newest addition. The certification, based on employee feedback, marks the second consecutive year of recognition across multiple regions including Asia, Europe, Latin America, and North America.

The recognition validates TTEC's commitment to fostering an inclusive workplace culture since its founding in 1982. According to Laura Butler, TTEC's Chief People Officer, the company's people-first approach and locally tailored strategies have successfully driven employee engagement and customer experience excellence across global operations.

The certification process involved comprehensive employee surveys evaluating workplace culture, leadership effectiveness, and job satisfaction. TTEC's recognition emphasizes its focus on career development, leadership, teamwork, and positive impact initiatives.

Positive

• Expanded workplace certification to 15 countries, indicating strong global growth
• Second consecutive year of certification demonstrates consistent workplace quality
• Strong employee satisfaction across multiple regions suggests stable workforce

Negative

• None.

AUSTIN, Texas, March 5, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has once again been recognized as a Great Place to Work^® across its global operations. This year, TTEC earned certification in 15 countries, adding Egypt to the growing list of regions where employees celebrate a culture of trust, collaboration, and opportunity.

"Achieving recognition in 15 markets highlights 15 unique stories of connection." Laura Butler, TTEC Chief People Officer

Since its founding in 1982, TTEC has linked exceptional customer experiences to outstanding employee experiences. An inclusive and engaging workplace culture is central to TTEC's identity, driving the company's commitment to valuing, supporting, and empowering employees. The Great Place to Work^® certification is based on direct feedback from employees, who highlight key factors such as career development, leadership, teamwork, and the company's dedication to making a positive impact.

"Achieving recognition in 15 markets highlights 15 unique stories of connection," said Laura Butler, TTEC's Chief People Officer. "From Manila to Europe, we've proven a people-first, locally tailored approach fuels engagement and exceptional customer experiences. This isn't theory; it's the tangible result of valuing, hearing, and empowering our people through initiatives like enhanced training and inclusive leadership. A thriving internal culture is the bedrock of world-class customer service, and this award validates our commitment to building thriving communities globally."

TTEC received its Great Place to Work Certification^® for the second consecutive year in several countries across Asia, Europe, Latin America, North America, and this year TTEC Egypt  joined the ranks as a trusted employer of choice.

The Great Place to Work^® designation is awarded based on extensive employee surveys that assess workplace culture, leadership effectiveness, and overall job satisfaction. TTEC's continued recognition showcases its commitment to fostering an environment where employees can thrive personally and professionally.

To learn more about career opportunities at TTEC and what makes it a great place to work, visit TTECjobs.com.

About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at ttec.com.

Media Contact:
Meredith Matthews
meredith.matthews@ttec.com
+1 281-770-2566

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SOURCE TTEC Holdings, Inc.

FAQ

How many countries received TTEC's Great Place to Work certification in 2025?

TTEC received Great Place to Work certification in 15 countries in 2025, with Egypt being the newest addition to the list.

What regions are covered by TTEC's Great Place to Work certification?

TTEC's certification covers regions across Asia, Europe, Latin America, and North America.

What criteria were evaluated for TTEC's Great Place to Work certification?

The certification was based on employee surveys assessing workplace culture, leadership effectiveness, job satisfaction, career development, and teamwork.

How many consecutive years has TTEC received the Great Place to Work certification?

TTEC has received the Great Place to Work certification for two consecutive years in several countries.