TELUS reports operational and financial results for second quarter 2025
TELUS Corporation (NYSE:TU) reported its Q2 2025 financial results, delivering strong operational performance with industry-leading customer growth of 198,000 across mobile and fixed services. The company achieved consolidated operating revenues of $5.1 billion, up 2% year-over-year, and Adjusted EBITDA growth of 4% in its TTech segment including TELUS Health.
Key highlights include free cash flow growth of 11% to $535 million and a significant strategic transaction with La Caisse, who will acquire a 49.9% stake in wireless tower operator Terrion for $1.26 billion. TELUS Health showed strong momentum with 16% revenue growth and 29% Adjusted EBITDA growth, now covering 157 million lives globally.
The company recognized a $500 million goodwill impairment related to TELUS Digital, resulting in a net loss of $245 million. However, TELUS reaffirmed its 2025 financial targets and aims to achieve a leverage ratio of approximately 3.55-times net debt to EBITDA by the end of 2025.
TELUS Corporation (NYSE:TU) ha riportato i risultati finanziari del secondo trimestre 2025, mostrando una solida performance operativa con una crescita clienti leader nel settore di 198.000 unità tra servizi mobili e fissi. L'azienda ha raggiunto ricavi operativi consolidati pari a 5,1 miliardi di dollari, in aumento del 2% su base annua, e una crescita dell'EBITDA rettificato del 4% nel segmento TTech, inclusa TELUS Health.
I punti salienti comprendono una crescita del flusso di cassa libero dell'11% a 535 milioni di dollari e una transazione strategica significativa con La Caisse, che acquisirà una quota del 49,9% nell'operatore di torri wireless Terrion per 1,26 miliardi di dollari. TELUS Health ha mostrato un forte slancio con una crescita dei ricavi del 16% e dell'EBITDA rettificato del 29%, coprendo ora 157 milioni di persone a livello globale.
L'azienda ha registrato una rettifica per avviamento di 500 milioni di dollari relativa a TELUS Digital, con una perdita netta di 245 milioni di dollari. Tuttavia, TELUS ha confermato i suoi obiettivi finanziari per il 2025 e punta a raggiungere un rapporto di leva finanziaria di circa 3,55 volte il debito netto rispetto all'EBITDA entro la fine del 2025.
TELUS Corporation (NYSE:TU) reportó sus resultados financieros del segundo trimestre de 2025, mostrando un sólido desempeño operativo con un crecimiento de clientes líder en la industria de 198,000 entre servicios móviles y fijos. La compañía alcanzó ingresos operativos consolidados de 5.1 mil millones de dólares, un aumento del 2% interanual, y un crecimiento del EBITDA ajustado del 4% en su segmento TTech, incluyendo TELUS Health.
Los aspectos destacados incluyen un crecimiento del flujo de caja libre del 11% hasta 535 millones de dólares y una transacción estratégica significativa con La Caisse, que adquirirá una participación del 49.9% en el operador de torres inalámbricas Terrion por 1.26 mil millones de dólares. TELUS Health mostró un fuerte impulso con un crecimiento de ingresos del 16% y un crecimiento del EBITDA ajustado del 29%, cubriendo ahora a 157 millones de personas a nivel global.
La compañía reconoció una pérdida por deterioro del fondo de comercio de 500 millones de dólares relacionada con TELUS Digital, resultando en una pérdida neta de 245 millones de dólares. Sin embargo, TELUS reafirmó sus objetivos financieros para 2025 y apunta a lograr una ratio de apalancamiento de aproximadamente 3.55 veces la deuda neta sobre el EBITDA para finales de 2025.
TELUS Corporation (NYSE:TU)는 2025년 2분기 재무 결과를 발표하며 모바일 및 고정 서비스 전반에 걸쳐 업계 최고 수준인 198,000명의 고객 증가를 기록하는 강력한 운영 성과를 보였습니다. 회사는 통합 영업 수익 51억 달러를 달성했으며 전년 대비 2% 증가했고, TELUS Health를 포함한 TTech 부문에서 조정 EBITDA가 4% 성장했습니다.
주요 내용으로는 자유 현금 흐름이 11% 증가하여 5억 3,500만 달러에 달했으며, La Caisse와의 중요한 전략적 거래를 통해 무선 타워 운영사 Terrion의 49.9% 지분을 12억 6,000만 달러에 인수할 예정입니다. TELUS Health는 매출 16%, 조정 EBITDA 29% 성장을 보이며 전 세계 1억 5,700만 명의 생명을 커버하고 있습니다.
회사는 TELUS Digital과 관련하여 5억 달러의 영업권 손상차손을 인식해 순손실 2억 4,500만 달러를 기록했습니다. 그러나 TELUS는 2025년 재무 목표를 재확인했으며, 2025년 말까지 순부채 대비 EBITDA 비율을 약 3.55배로 달성하는 것을 목표로 하고 있습니다.
TELUS Corporation (NYSE:TU) a publié ses résultats financiers du deuxième trimestre 2025, affichant une solide performance opérationnelle avec une croissance clients leader dans le secteur de 198 000 sur les services mobiles et fixes. La société a réalisé un chiffre d'affaires consolidé de 5,1 milliards de dollars, en hausse de 2 % sur un an, et une croissance de 4 % de l'EBITDA ajusté dans son segment TTech, incluant TELUS Health.
Les points clés incluent une croissance de 11 % du flux de trésorerie disponible à 535 millions de dollars et une transaction stratégique majeure avec La Caisse, qui va acquérir une participation de 49,9 % dans l'opérateur de tours sans fil Terrion pour 1,26 milliard de dollars. TELUS Health a montré un fort élan avec une croissance des revenus de 16 % et une croissance de l'EBITDA ajusté de 29 %, couvrant désormais 157 millions de vies à travers le monde.
La société a enregistré une dépréciation d'écart d'acquisition de 500 millions de dollars liée à TELUS Digital, entraînant une perte nette de 245 millions de dollars. Cependant, TELUS a réaffirmé ses objectifs financiers pour 2025 et vise à atteindre un ratio d'endettement d'environ 3,55 fois la dette nette par rapport à l'EBITDA d'ici la fin de 2025.
TELUS Corporation (NYSE:TU) meldete seine Finanzergebnisse für das zweite Quartal 2025 und zeigte eine starke operative Leistung mit einem branchenführenden Kundenwachstum von 198.000 im Bereich Mobilfunk und Festnetz. Das Unternehmen erzielte konsolidierte Betriebserlöse von 5,1 Milliarden US-Dollar, ein Plus von 2 % im Jahresvergleich, sowie ein Adjusted EBITDA-Wachstum von 4 % im TTech-Segment, einschließlich TELUS Health.
Zu den wichtigsten Highlights gehören ein Free-Cashflow-Wachstum von 11 % auf 535 Millionen US-Dollar und eine bedeutende strategische Transaktion mit La Caisse, die einen 49,9%-Anteil am drahtlosen Turm-Betreiber Terrion für 1,26 Milliarden US-Dollar erwerben wird. TELUS Health zeigte starke Dynamik mit 16 % Umsatzwachstum und 29 % Wachstum beim Adjusted EBITDA und deckt nun weltweit 157 Millionen Leben ab.
Das Unternehmen verbuchte eine Goodwill-Abschreibung von 500 Millionen US-Dollar im Zusammenhang mit TELUS Digital, was zu einem Nettoverlust von 245 Millionen US-Dollar führte. TELUS bestätigte jedoch seine Finanzziele für 2025 und strebt an, bis Ende 2025 ein Verschuldungsverhältnis von etwa 3,55-fachem Nettoschulden-EBITDA zu erreichen.
- Revenue increased 2% to $5.1 billion in Q2 2025
- Free cash flow grew 11% to $535 million
- TELUS Health revenue and Adjusted EBITDA grew 16% and 29% respectively
- Strategic tower deal with La Caisse valued at $1.26 billion
- Achieved $400 million in combined annualized synergies from LifeWorks acquisition
- Mobile phone churn remained low at 0.90%
- Added 198,000 new mobile and fixed customers
- Recorded $500 million goodwill impairment for TELUS Digital
- Net loss of $245 million in Q2 2025
- Customer additions down by 134,000 compared to last year
- TELUS Digital Adjusted EBITDA decreased by 26%
- Adjusted net income decreased 7% year-over-year
- Adjusted basic EPS declined 12% to $0.22
Insights
TELUS delivered steady TTech revenue and EBITDA growth despite mixed results, highlighted by a transformative tower infrastructure monetization deal with La Caisse.
TELUS Corporation's Q2 2025 results reveal a 2% year-over-year increase in consolidated operating revenues to
The quarter was marked by contrasting performance across segments. TTech (including TELUS Health) demonstrated solid operational execution with operating revenue growth of 2% and adjusted EBITDA growth of 4%. Particularly impressive was TELUS Health's performance, with revenue growth of 16% and adjusted EBITDA growth of 29%, driven by strategic investments and effective cost management. The company has realized
However, the quarter also included a
The most significant strategic development was the announcement of a definitive agreement with La Caisse to acquire a
The company reaffirmed its 2025 financial targets, expecting TTech operating revenue growth of
Delivered industry-leading total Mobile and Fixed customer growth of 198,000, driven by strong demand for our superior bundled services and strategic expansion of TELUS PureFibre connectivity
Achieved strong TTech, including TELUS health segment, Operating Revenue and Adjusted EBITDA growth of 2 and 4 per cent, respectively, demonstrating the strength of our diversified portfolio of businesses
Consolidated free cash flow higher by 11 per cent
Reaffirmed our 2025 Financial Targets: TTech, including TELUS health segment, Operating Revenues and Adjusted EBITDA growth of 2 to 4 per cent and 3 to 5 per cent, respectively; Consolidated Capital Expenditures, excluding real estate, of approximately
Announced definitive agreement with La Caisse who will acquire a 49.9 per cent interest in newly formed wireless tower infrastructure operator Terrion for
"In the second quarter of 2025, our team's commitment to operational excellence has empowered TELUS to deliver another quarter of industry-leading customer growth and strong financial performance," said Darren Entwistle, President and CEO. "These results demonstrate the strength of our leading portfolio of bundled offerings across Mobile and Home, and the strategic expansion of TELUS PureFibre connectivity to Canadian homes and businesses, including in
"Our TELUS Health business continues to demonstrate strong operating momentum globally, achieving operating revenue and Adjusted EBITDA growth of 16 and 29 per cent, respectively, while global lives covered now stand at 157 million, inclusive of Workplace Options. This growth was fueled by strategic investments, product enhancements, expanding sales channels including cross selling, and effective cost management through technology and synergy optimization - underpinned by a deeply rooted dedication to putting customers first. Since acquiring LifeWorks, we have realized
Darren further commented, "The consistency of our results reflects our dedicated team's passion for delivering superior customer experiences over our world-leading wireless and PureFibre broadband networks. Our significant broadband network investments drive extensive socio-economic benefits for Canadians in communities from coast-to-coast while enabling continued advancement in our operational, financial and customer experience performance. Looking ahead, our financial position and operational outlook remains strong, supported by continued EBITDA growth and stable capital expenditures, resulting in meaningful free cash flow expansion. This will be enhanced by significant value creation in our growth businesses and asset monetization opportunities. Indeed, today, we announced a definitive agreement with La Caisse, subject to closing conditions and regulatory approvals, who will acquire a 49.9 per cent interest in newly formed Canadian wireless tower infrastructure operator Terrion for
"In June, we held our second annual gala benefiting the TELUS Friendly Future Foundation", continued Darren. "Thanks to the generosity of the 860 guests in attendance, we raised more than
Doug French, Executive Vice-president and CFO said, "Our second quarter 2025 results reflect our strategic operational excellence. Within TTech, including our TELUS health segment, Operating Revenues increased by 2 per cent and Adjusted EBITDA grew by 4 per cent, in line with our full year targets that we are reiterating today. These results reflect the benefits from our ongoing focus on cost efficiency and effectiveness, improving health margins, as well as gains from our real estate and copper monetization programs. Additionally, we generated free cash flow of
"Additionally, our financial position remains robust with our leverage ratio declining to 3.7-times, down 20 basis points sequentially from the first quarter of 2025. As we progress through 2025 and beyond, we expect continued improvements to our leverage ratio, targeting a net debt to EBITDA ratio of 3-times by 2027, alongside removing the discount associated with our dividend reinvestment program. In June, we successfully raised
"Looking ahead through 2025, we are well-positioned to drive strong, sustainable performance as we maintain our focus on profitable growth. Our strategic initiatives in customer expansion, product innovation, and service enhancement will further strengthen our market position and drive long-term value creation. We continue leveraging our formidable strengths to deliver unparalleled value for our stakeholders, firmly positioning TELUS as an industry leader in operational excellence and financial resilience," concluded Doug.
In the quarter, TELUS recognized an impairment of goodwill of
Compared to the same period last year, consolidated EBITDA increased by
In the second quarter of 2025, we added 198,000 net customer additions, down 134,000 over the same period last year due to decelerating growth in the Canadian population from slowing immigration, in addition to a greater emphasis on premium and profitable loading, competitive pressures and changing customer preferences. Please see 'Second Quarter 2025 Operating Highlights' within this news release for additional information with regards to mobility and fixed net additions. Our total TTech subscriber base of 20.5 million is up 5 per cent over the last twelve months, reflecting a 2 per cent increase in our mobile phones subscriber base to 10.2 million and an 18 per cent increase in our connected devices subscriber base to 4.0 million. Additionally, our internet connections grew by 2 per cent over the last twelve months to over 2.7 million customer connections, our TV connections grew by 6 per cent over the last twelve months to over 1.4 million customer connections, and our security and automation subscriber base increased by 4 per cent to more than 1.1 million customer connections. Our residential voice subscriber base declined by 5 per cent to 1.0 million.
In TELUS Health, as of the end of the second quarter of 2025, healthcare lives covered were 157.1 million, an increase of 82 million over the past 12 months, primarily due to the addition of 79.3 million healthcare lives covered from our second quarter acquisition of Workplace Options and the prospective change to the definition of healthcare lives covered to include clients who utilize TELUS Health services indirectly. Organically, healthcare lives covered increased mainly reflecting robust growth in our employee and family assistance programs (EFAP) across all of our operating regions, in addition to continued demand for virtual solutions.
Cash provided by operating activities of
Consolidated capital expenditures of
As at June 30, 2025, our 5G network covered more than 32.6 million Canadians, representing over 88 per cent of the population.
Consolidated Financial Highlights
C$ millions, except footnotes and unless noted otherwise | Three months ended | Per cent | |
(unaudited) | 2025 | 2024 | change |
Operating revenues (arising from contracts with customers) | 5,031 | 4,900 | 3 |
Operating revenues and other income | 5,082 | 4,974 | 2 |
Total operating expenses | 4,907 | 4,292 | 14 |
Net income (loss) | (245) | 221 | n/m |
Net income attributable to common shares | 7 | 228 | (97) |
Adjusted Net income(1) | 342 | 366 | (7) |
Basic EPS ($) | – | 0.15 | (73) |
Adjusted basic EPS(1) ($) | 0.22 | 0.25 | (12) |
EBITDA(1) | 1,679 | 1,676 | – |
Adjusted EBITDA(1) | 1,812 | 1,797 | 1 |
Capital expenditures(2) | 678 | 691 | (2) |
Cash provided by operating activities | 1,166 | 1,388 | (16) |
Free cash flow(1) | 535 | 481 | 11 |
Total telecom subscriber connections(3) (thousands) | 20,495 | 19,500 | 5 |
Healthcare lives covered(4) (millions) | 157.1 | 75.1 | n/m |
Notations used in the tables above: n/m – not meaningful. |
(1) | These are non-GAAP and other specified financial measures, which do not have standardized meanings under IFRS Accounting Standards and might not be comparable to those used by other issuers. For further definitions and explanations of these measures, see 'Non-GAAP and other specified financial measures' in this news release. |
(2) | Capital expenditures include assets purchased, excluding right-of-use lease assets, but not yet paid for, and consequently differ from cash payments for capital assets, excluding spectrum licences, as reported in the interim consolidated financial statements. Refer to Note 31 of the condensed interim consolidated financial statements for further information. |
(3) | The sum of active mobile phone subscribers, connected device subscribers, internet subscribers, residential voice subscribers, TV subscribers, and security and automation subscribers, measured at the end of the respective periods based on information in billing and other source systems. Effective January 1, 2025, we adjusted our mobile phone subscriber base to remove 30,000 subscribers on a prospective basis, following an in-depth review of customer accounts. Effective January 1, 2025, we adjusted our internet subscriber base to remove 66,000 subscribers on a prospective basis, due to a review of our subscriber base. |
(4) | During the second quarter of 2025, we added 79.3 million healthcare lives covered as a result of the Workplace Options acquisition and a prospective change to the definition of healthcare lives covered to include clients who utilize TELUS Health services indirectly. |
Second Quarter 2025 Operating Highlights
TELUS technology solutions (TTech)
- TTech operating revenues (arising from contracts with customers) increased by
in the second quarter of 2025, primarily reflecting an increase in fixed data services revenues, partially offset by decreases in mobile network revenue, mobile equipment and other service revenues, fixed voice services revenues, fixed equipment and other service revenues, and agriculture and consumer goods services, as described below.$4 million - TTech EBITDA increased by
or 5 per cent in the second quarter of 2025, while TTech Adjusted EBITDA increased by$76 million or 3 per cent, reflecting: (i) cost reduction efforts, including workforce reductions, and increased adoption of TELUS Digital's solutions across TTech operations, resulting in competitive benefits given the lower cost structure in TELUS Digital, as well as reductions in marketing and administrative costs; (ii) mobile, residential internet, security and automation, and TV subscriber growth; and (iii) higher Other income. These factors were partially offset by: (i) lower mobile phone ARPU; (ii) lower mobile equipment margins; (iii) an increase in bad debt expense; (iv) declining fixed legacy voice and TV margins; (v) lower agriculture and consumer goods margins due to the divestiture of non-core assets; and (vi) increased costs of subscription-based licences and cloud usage.$43 million
Mobile products and services
- Mobile network revenue decreased by
or 1 per cent in the second quarter of 2025, largely due to lower mobile phone ARPU, partially offset by growth in our mobile phone subscriber base and an increase in IoT connections.$11 million - Mobile equipment and other service revenues decreased by
or 1 per cent in the second quarter of 2025 due to a reduction in contracted volumes, partly offset by the impact of higher-value smartphones in the sales mix.$5 million - TTech mobile products and services direct contribution decreased by
or 3 per cent in the second quarter of 2025, largely reflecting the impact of lower mobile phone ARPU and lower mobile equipment margin from lower contracted volumes and intense competitive price discounting. These factors were partially offset by mobile phone subscriber growth.$46 million - Mobile phone ARPU was
in the second quarter of 2025, reflecting a decrease of$56.58 or 3.3 per cent attributable to the adoption of base rate plans with lower prices in response to more intense marketing and promotional price competition targeting both new and existing customers, and a decline in overage and roaming revenues, partially offset by higher IoT revenue. We are seeing a continuing increase in the adoption of unlimited data and$1.91 Canada -U.S. -Mexico plans, which provide higher and more stable ARPU on a monthly basis while also giving customers cost certainty in lower roaming fees to theU.S. andMexico , and lower data overage fees, respectively. - Mobile phone gross additions were 376,000 in the second quarter of 2025, reflecting a decrease of 39,000, driven by decelerating growth in the Canadian population from slowing immigration, in addition to a greater emphasis on premium and profitable loading.
- Mobile phone net additions were 55,000 in the second quarter of 2025, reflecting a decrease of 46,000, driven by lower mobile phone gross additions.
- Our mobile phone churn rate was 1.06 per cent in the second quarter of 2025, compared to 1.07 per cent in the second quarter of 2024, largely as a result of our ongoing focus on customer retention and network quality, along with successful promotions and bundled offerings. These factors were partially offset by customer switching decisions in response to more intense marketing and promotional price competition.
- Connected device net additions were 112,000 in the second quarter of 2025 a decrease of 49,000, attributable to higher deactivations in IoT connections from customers in the transportation and connectivity industries, partially offset by higher gross additions.
Fixed products and services
- Fixed data services revenues increased by
or 3 per cent in the second quarter of 2025, driven by growth in our internet and security and automation subscriber bases, which also saw higher revenue per customer, and growth in our managed services business. These factors were partially offset by lower TV revenues, reflecting an increase in the mix of customers selecting smaller TV combination packages and technological substitution.$35 million - Fixed voice services revenues decreased by
or 4 per cent in the second quarter of 2025, reflecting the ongoing decline in legacy voice revenues as a result of technological substitution and shifts in consumer purchasing decisions. This decline was partially mitigated by the success of our bundled product offerings and our retention efforts.$8 million - Fixed equipment and other service revenues were relatively unchanged in the second quarter of 2025.
- TTech fixed products and services direct contribution decreased by
or 2 per cent in the second quarter of 2025, primarily driven by legacy voice and TV margins attributable to technological substitution as well as lower agriculture and consumer goods margins primarily from the divestiture of non-core assets. This was partially offset by continued internet and security and automation subscriber growth and higher revenue per customer.$19 million - Internet net additions were 27,000 in the second quarter of 2025, a decrease of 6,000, reflecting higher churn and heightened competitive pressures, partially offset by higher gross loading with strength in our fibre optic offerings.
- TV net additions were 12,000 in the second quarter of 2025, a decrease of 13,000, largely reflecting higher churn and changing customer preferences, partly offset by higher gross loading in our diverse offerings, including Stream+.
- Security and automation net additions were 9,000 in the second quarter of 2025, a decrease of 11,000, reflecting higher churn related to shifts in consumer purchasing decisions and lower activations.
- Residential voice net losses were 17,000 in the second quarter of 2025, an increased loss of 9,000, attributable to lower gross additions. These were moderated by our commitment to customer retention, with low churn reflecting successful loss mitigation.
Agriculture and consumer goods services
- Agriculture and consumer goods services revenues decreased by
or 7 per cent in the second quarter of 2025, primarily attributable to the divestiture of non-core assets, partially offset by improved organic growth across multiple revenue streams.$6 million
TELUS Health
- Health services revenues increased by
or 16 per cent in the second quarter of 2025, driven by: (i) global business acquisitions in employer solutions, including the acquisition of Workplace Options in May 2025; (ii) growth in payvider, with strong performance in health benefits management services, collaborative health records and virtual pharmacy solutions; and (iii) organic growth in employer solutions. This was offset by a decline in retirement and benefits solutions.$72 million - Health equipment revenues decreased by
in the second quarter of 2025, due to lower revenue from a pharmacy hardware upgrade program in our payvider vertical.$1 million - TELUS Health direct contribution increased by
or 14 per cent in the second quarter of 2025, reflecting: (i) revenue growth as described above; and (ii) cost reduction efforts, driven by digital transformation programs which have lowered our cost to serve.$33 million - TELUS Health EBITDA increased by
or 72 per cent in the second quarter of 2025 while Adjusted EBITDA increased by$35 million or 29 per cent in the second quarter of 2025, reflecting revenue growth and cost reduction efforts as described above, as well as continued realization of acquisition integration synergies. These factors were partially offset by higher indirect costs related to: (i) global business acquisitions; and (ii) the scaling of our digital capabilities, inclusive of increased subscription-based licences, contractor and cloud usage costs. The difference in growth rates between EBITDA and Adjusted EBITDA in the second quarter of 2025 is attributable to lower restructuring and other costs.$21 million - Healthcare lives covered were 157.1 million as of the end of the second quarter of 2025, an increase of 82.0 million over the past 12 months, primarily due to the addition of 79.3 million lives covered from our second quarter acquisition of Workplace Options and the prospective change to the definition of healthcare lives covered to include clients who utilize TELUS Health services indirectly. Organically, healthcare lives covered increased mainly reflecting robust growth in our EFAP across all of our operating regions, in addition to continued demand for virtual solutions.
TELUS Digital
- TELUS Digital operating revenues (arising from contracts with customers) increased by
or 8 per cent in the second quarter of 2025, primarily attributable to: (i) the strengthening of both the$56 million U.S. dollar and the European euro against the Canadian dollar, which resulted in a favourable foreign currency impact on our TELUS Digital operating results; (ii) growth in services provided to existing clients, including certain social media clients; and (iii) new clients added since the same period in the prior year. These increases were partially offset by lower revenues earned from certain technology and eCommerce clients. - Revenue from our tech and games industry vertical increased by
or 12 per cent in the second quarter of 2025, primarily due to higher revenue from certain social media clients and certain other technology clients, partially offset by a decrease in revenue from other clients within this industry vertical.$44 million - Revenue from our communications and media industry vertical increased by
or 12 per cent in the second quarter of 2025, driven primarily by more services provided to the TTech segment, partially offset by lower service revenue from certain other telecommunication clients.$26 million - Revenue from our eCommerce and fintech industry vertical decreased by
or 12 per cent in the second quarter of 2025, due to a decline in service volumes.$11 million - Revenue from our healthcare industry vertical increased by
or 9 per cent in the second quarter of 2025, primarily due to additional services provided to the TELUS health segment and certain other healthcare clients.$6 million - Revenue from our banking, financial services and insurance industry vertical increased by
or 9 per cent in the second quarter of 2025, primarily due to growth from a variety of North American and global financial services clients.$5 million - All other verticals increased by
or 3 per cent in the second quarter of 2025, due to higher revenue across various client accounts.$3 million - TELUS Digital EBITDA decreased by
$105 million or 63 per cent in the second quarter of 2025 while Adjusted EBITDA decreased by$46 million or 26 per cent. The decrease in Adjusted EBITDA in the second quarter was due to Other income generated in the prior year's comparative periods associated with a reduction of our provisions for written put options, as well as an increase in salaries and benefits and goods and services purchased outpacing revenue growth.
Dividend Declaration
The TELUS Board of Directors declared a quarterly dividend of
Corporate Highlights
TELUS makes significant contributions and investments in the communities where team members live, work and serve and to the Canadian economy on behalf of customers, shareholders and team members. These include:
- Paying, collecting and remitting more than
in the first half of 2025 to federal, provincial and municipal governments in$1.3 billion Canada consisting of corporate income taxes, sales taxes, property taxes, employer portion of payroll taxes and various regulatory fees. Since 2000, we have remitted approximately in these taxes.$39 billion - Investing approximately
in capital expenditures primarily in communities across$1.3 billion Canada in the first half of 2025 and over since 2000.$57 billion - Disbursing spectrum renewal fees of approximately
to Innovation, Science and Economic Development Canada in the first half of 2025. Since 2000, our total tax and spectrum remittances to federal, provincial and municipal governments in$59 million Canada have totalled more than .$46 billion - Spending
in total operating expenses in the first half of 2025, including goods and services purchased of approximately$4.8 billion . Since 2000, we have spent$3.2 billion and$174 billion , respectively, in these areas.$118 billion - Generating a total team member payroll of
in the first half of 2025, including wages and other employee benefits, and payroll taxes of more than$1.7 billion . Since 2000, total team member payroll totals$122 million .$66 billion - Returning approximately
in dividends declared through July 2025 to individual shareholders, mutual fund owners, pensioners and institutional investors. Since 2004, we have returned more than$1.2 billion to shareholders through our dividend and share purchase programs, including over$28 billion in dividends and$23 billion in share repurchases, representing approximately$5.2 billion per share.$19
Community Highlights
Giving Back to Our Communities
- In May 2025, we celebrated the 20th anniversary of our annual TELUS Days of Giving inspiring 90,000 TELUS team members, retirees, family and friends to volunteer across 33 countries in support of our local communities. Over the past two decades, our TELUS family has performed more than one million acts of giving worldwide.
- Our Community Boards entrust local leaders to make recommendations on the allocation of grants in their communities. These grants support registered charities that offer health, education or technology programs to help youth. With the launch of our newest TELUS India Community Board in March, we currently have 20 TELUS Community Boards, 13 operating in
Canada and seven internationally.- During the second quarter, our India Community Board awarded its inaugural grants, totalling
US in cash donations supporting 11 projects delivered by non-government and grassroots organizations.$200,000 - Since 2005, our 20 TELUS Community Boards and the TELUS Friendly Future Foundation® (the Foundation) have supported 35.2 million youth in need across
Canada and around the world, by granting more than in cash donations to 11,000 charitable initiatives.$140 million
- During the second quarter, our India Community Board awarded its inaugural grants, totalling
- Working in close partnership with the TELUS Community Boards in
Canada , the Foundation distributes grants to charities that promote education, health and well-being for youth across the country. In addition, through the TELUS Student Bursary program, the Foundation provides bursaries for post-secondary students who face financial barriers and are committed to making a difference in their communities. During the first six months of 2025, the Foundation provided support to over 756,600 youth by granting in cash donations and bursaries to more than 350 Canadian registered charities, community partners and projects. Since its inception in 2018, the Foundation has directed$4.8 million in cash donations to our communities and in bursary grants, helping 17.2 million youth reach their full potential. For more information about the TELUS Student Bursary program, please visit friendlyfuture.com/bursary.$62.4 million - In June 2025, the Foundation hosted its second annual fundraising gala, with 860 guests in attendance, raising more than
in sponsorships, cash donations and in-kind contributions to support the Foundation's TELUS Student Bursary program.$2.62 5 million
- In June 2025, the Foundation hosted its second annual fundraising gala, with 860 guests in attendance, raising more than
- The TELUS Indigenous Communities Fund offers grants for Indigenous-led social, health and community programs. In the first half of 2025, the Fund allocated
in cash donations to Indigenous-led organizations. Since its inception in 2021, the Fund has distributed more than$100,000 in cash donations to more than 45 community programs supporting food security, education, cultural and linguistic revitalization, wildfire relief efforts, and the health, mental health and well-being of Indigenous Peoples across$1 million Canada . - During the second quarter of 2025, we continued to support our communities in times of crises, including the Vancouver Filipino community impacted by the Lapu Lapu tragedy and those communities impacted by wildfires across several provinces. In total, TELUS, our team members and customers, as well as TELUS Friendly Future Foundation, have enabled
in cash and in-kind donations.$50,000
Empowering Canadians with Connectivity
- Throughout the first half of 2025, we continued to leverage our TELUS Connecting for Good® programs to support marginalized individuals by enhancing their access to both technology and healthcare, as well as our TELUS Wise® program to improve digital literacy and online safety knowledge. Since the launch of these programs, they have provided support for over 1.45 million Canadians.
- During the first six months of 2025, we welcomed 5,600 new households to our Internet for Good® program. Since we launched the program in 2016, we have connected 69,000 households, making low-cost high-speed internet available to 216,800 low-income seniors and members of low-income families, persons with disabilities, government-assisted refugees and youth leaving foster care.
- Our Mobility for Good® program offers free or low-cost smartphones and mobility plans to youth aging out of foster care, low-income seniors and families across
Canada , as well as government-assisted refugees and Indigenous women at risk of, or experiencing violence. During the first half of 2025, we added 5,000 marginalized individuals to the program. Since we launched Mobility for Good in 2017, the program has provided support for 66,800 people. - Through TELUS Health for Good®, we are removing healthcare barriers for low-income and marginalized Canadians, facilitating over 41,000 patient visits and counselling sessions over the first six months. Since the program launched in 2014, our mobile health clinics have delivered over 300,000 primary care and outreach visits across 27 Canadian communities. We have also provided more than 2,600 free counselling sessions through TELUS Health MyCareTM and connected nearly 1,400 low-income seniors with discounted access to TELUS Health Medical Alert personal security devices.
- Throughout the first half of 2025, our Tech for Good program provided access to personalized assessments, recommendations and training on mobile devices, computers, laptops and related assistive technology and/or access to discounted mobile plans for 2,400 Canadians living with disabilities, enabling them to make improvements in their quality of life and independence. Since its inception in 2017, we have provided support for 15,000 individuals in
Canada who are living with disabilities, through the program and/or the TELUS Wireless Accessibility Discount. - During the first six months of 2025, over 71,000 individuals in
Canada and around the world participated in virtual TELUS Wise workshops and events to improve their digital literacy and online safety knowledge, bringing the total cumulative number of participants to more than 871,000 since the program launched in 2013.
Leading in ESG and Sustainability
- Throughout the first six months of 2025, we maintained our global leadership in environmental stewardship and sustainability. Key milestones over the past quarter included:
- Holding our third annual Buy One Plant One promotion with Android, planting 50,000 trees tied to our mobility sales.
- Expanding our Tree Tote program in over 200 corporate stores nationwide. Each reusable tote bag is made from recycled materials and a tree is planted with purchase.
- Partnering with Piikani Nation to restore the Náápi Otsíthaatan (Oldman River) watershed, with over one million seeds collected this spring with representatives of the community in preparation for future planting seasons.
- Producing 115 Gigawatt hours (GWh) of clean electricity in the second quarter of 2025 through our renewable energy virtual power purchase agreements, exceeding forecasted quarterly production.
- Publishing our 2025 Modern slavery report in May 2025.
Global Social Capitalism Awards and Recognition
- In April 2025, we were recognized as one of the top 10 most valuable brands in
Canada for the fourth consecutive year. Additionally, we were the most valuable Canadian telecom brand for the second consecutive year. In itsCanada 100 2025 Ranking report, Brand Finance valued our 2025 brand at ($12.1 billion US ), up 3 per cent year-over-year, representing our highest third-party brand valuation ever.$9.0 billion - In June 2025, we were ranked as the most sustainable North American telecommunications company by TIME Magazine and Statista on the World's Most Sustainable Companies list.
- In June 2025, we were named to the Corporate Knights Best 50 Corporate Citizens in
Canada for the 19th time. - In June 2025, we were recognized by Schneider Electric as one of five recipients of their 2024 Sustainability Impact Awards.
Access to quarterly results information
Interested investors, the media and others may review this quarterly earnings news release, management's discussion and analysis, quarterly results slides, audio and transcript of the investor webcast call, supplementary financial information at telus.com/investors.
TELUS' second quarter 2025 conference call is scheduled for Friday, August 1, 2025 at 12:30 pm ET (9:30 am PT) and will feature a presentation followed by a question and answer period with investment analysts. Interested parties can access the webcast at telus.com/investors. An audio recording will be available approximately 60 minutes after the call until November 1 2025 at 1-855-201-2300. Please quote conference access code 32359# and playback access code 32359#. An archive of the webcast will also be available at telus.com/investors and a transcript will be posted on the website within a few business days.
Caution regarding forward-looking statements
This news release contains forward-looking statements about expected events and the financial and operating performance of TELUS Corporation. The terms TELUS, the Company, we, us and our refer to TELUS Corporation and, where the context of the narrative permits or requires, its subsidiaries. Forward-looking statements include any statements that do not refer to historical facts. They include, but are not limited to, statements relating to our objectives and our strategies to achieve those objectives, our expectations regarding trends in the telecommunications industry (including demand for data and ongoing subscriber base growth), and our financing plans (including our planned leverage ratio in 2027, our multi-year dividend growth program and our approach to reducing the discount offered under our dividend re-investment plan). Forward-looking statements are typically identified by the words assumption, goal, guidance, objective, outlook, strategy, target and other similar expressions, or future or conditional verbs such as aim, anticipate, believe, could, expect, intend, may, plan, predict, seek, should, strive and will. These statements are made pursuant to the "safe harbour" provisions of applicable securities laws in
By their nature, forward-looking statements are subject to inherent risks and uncertainties and are based on assumptions, including assumptions about future economic conditions and courses of action. These assumptions may ultimately prove to have been inaccurate and, as a result, our actual results or events may differ materially from expectations expressed in or implied by the forward-looking statements. The assumptions for our 2025 outlook, as described in Section 9 in our 2024 annual MD&A, remain the same, except for the following:
- Our revised estimates for 2025 economic growth in
Canada , B.C.,Alberta ,Ontario andQuebec are1.3% ,1.4% ,2.1% ,0.9% and0.9% , respectively (compared to1.9% ,1.8% ,2.4% ,1.7% and1.5% , respectively, as reported in our 2024 annual MD&A). - Our revised estimates for 2025 annual inflation rates in
Canada , B.C.,Alberta ,Ontario andQuebec are2.1% ,2.1% ,2.1% ,2.0% , and2.0% , respectively (compared to2.0% ,1.8% ,2.0% ,1.9% and1.8% , respectively, as reported in our 2024 annual MD&A). - Our revised estimates for 2025 annual unemployment rates in
Canada , B.C.,Alberta ,Ontario andQuebec are7.0% ,6.3% ,7.3% ,8.0% , and6.1% , respectively (compared to6.6% ,6.0% ,7.0% ,7.1% and5.8% , respectively, as reported in our 2024 annual MD&A). - Our revised estimates for 2025 annual rates of housing starts on an unadjusted basis in
Canada , B.C.,Alberta ,Ontario andQuebec are 243,000 units, 40,000 units, 54,000 units, 61,000 units and 55,000 units, respectively (compared to 245,000 units, 47,000 units, 45,000 units, 81,000 units and 48,000 units, respectively, as reported in our 2024 annual MD&A).
The extent to which the economic growth estimates affect us and the timing of their impact will depend upon the actual experience of specific sectors of the Canadian economy.
Risks and uncertainties that could cause actual performance or events to differ materially from the forward-looking statements made herein and in other TELUS filings include, but are not limited to, the following:
- Regulatory matters. We operate in a number of highly regulated industries and are therefore subject to a wide variety of laws and regulations domestically and internationally. Policies and approaches advanced by elected officials and regulatory decisions, reviews and other government activity may have strategic, operational and/or financial impacts (including on revenue and free cash flow).
Risks and uncertainties include:- potential changes to our regulatory regime or the outcomes of proceedings, cases or inquiries relating to its application, including, but not limited to, those set out in Section 9.1 Communications industry regulatory developments and proceedings in our second quarter 2025 MD&A;
- our ability to comply with complex and changing regulation of the healthcare, virtual care and medical devices industries in the jurisdictions in which we operate, including as an operator of health clinics; and
- our ability to comply with, or facilitate our clients' compliance with, numerous, complex and sometimes conflicting legal regimes, both domestically and internationally.
- Competitive environment. Competitor expansion, activity and intensity (pricing, including discounting, bundling), as well as non-traditional competition, disruptive technology and disintermediation, may alter the nature of the markets in which we compete and impact our market share and financial results (including revenue and free cash flow). TELUS Health, TELUS Digital and TELUS Agriculture & Consumer Goods also face intense competition in their respective different markets.
- Technology. Consumer adoption of alternative technologies and changing customer expectations have the potential to impact our revenue streams and customer churn rates.
Risks and uncertainties include:- disruptive technologies, including software-defined networks in the business market, that may displace or cause us to reprice our existing data services, and self-installed technology solutions;
- any failure to innovate, maintain technological advantages or respond effectively and in a timely manner to changes in technology;
- the roll-out, anticipated benefits and efficiencies, and ongoing evolution of wireless broadband technologies and systems;
- our reliance on wireless network access agreements, which have facilitated our deployment of mobile technologies;
- our expected long-term need to acquire additional spectrum through future spectrum auctions and from third parties to meet growing demand for data, and our ability to utilize spectrum we acquire;
- deployment and operation of new fixed broadband network technologies at a reasonable cost and the availability and success of new products and services to be rolled out using such network technologies; and
- our deployment of self-learning tools and automation, which may change the way we interact with customers.
- Security and data protection. Our ability to detect and identify potential threats and vulnerabilities depends on the effectiveness of our security controls in protecting our infrastructure and operating environment, and our timeliness in responding to attacks and restoring business operations. A successful attack may impede the operations of our network or lead to the unauthorized access to, interception, destruction, use or dissemination of, customer, team member or business information.
- Generative AI (GenAI). GenAI exposes us to numerous risks, including risks related to the operational reliability, responsible AI usage, data privacy and cybersecurity, and the possibility that our use of AI may generate inaccurate or inappropriate content or create negative perceptions among customers, and regulation could also affect future implementation that could affect demand for our services.
- Climate and the environment. Natural disasters, pandemics, disruptive events and climate change may impact our operations, customer satisfaction and team member experience.
Our goals to achieve carbon neutrality and reduce our greenhouse gas (GHG) emissions in our operations are subject to our ability to identify, procure and implement solutions that reduce energy consumption and adopt cleaner sources of energy, our ability to identify and make suitable investments in renewable energy, including in the form of virtual power purchase agreements, and our ability to continue to realize significant absolute reductions in energy use and the resulting GHG emissions from our operations. - Operational performance and business combination. Investments and acquisitions present opportunities to expand our operational scope, but may expose us to new risks. We may be unsuccessful in gaining market traction/share and realizing benefits, and integration efforts may divert resources from other priorities. There is no assurance that a definitive agreement relating to our proposed acquisition of the shares of TELUS International (Cda) Inc. that we do not already hold will be entered into, that the transaction will be completed or that we will realize any or all of the anticipated benefits of the transaction.
Risks include:- our reliance on third-party cloud-based computing services to deliver our IT services; and
- economic, political and other risks associated with doing business globally (including war and other geopolitical developments).
- Our systems and processes. Systems and technology innovation, maintenance and management may impact our IT systems and network reliability, as well as our operating costs.
Risks and uncertainties include:- our ability to maintain customer service and operate our network in the event of human error or human-caused threats, such as cyberattacks and equipment failures that could cause network outages;
- technical disruptions and infrastructure breakdowns;
- delays and rising costs, including as a result of government restrictions or trade actions; and
- the completeness and effectiveness of business continuity and disaster recovery plans and responses.
- Our team. The rapidly evolving and highly competitive nature of our markets and operating environment, along with the globalization and evolving demographic profile of our workforce, and the effectiveness of our internal training, development, succession and health and well-being programs, may impact our ability to attract, develop and retain team members with the skills required to meet the changing needs of our customers and our business. Team members may face greater mental health challenges associated with the significant change initiatives at the organization, which may result in the loss of key team members through short-term and long-term disability. Integration of international business acquisitions and concurrent integration activities may impact operational efficiency, organizational culture and engagement.
- Suppliers. We may be impacted by supply chain disruptions and lack of resiliency in relation to global or local events. Dependence on a single supplier for products, components, service delivery or support may impact our ability to efficiently meet constantly changing and rising customer expectations while maintaining quality of service. Our suppliers' ability to maintain and service their product lines could affect the success of upgrades to, and evolution of, technology that we offer.
- Real estate matters. Real estate investments are exposed to possible financing risks and uncertainty related to future demand, occupancy and rental rates, especially following the pandemic. Future real estate developments may not be completed on budget or on time and may not obtain lease commitments as planned.
- Financing, debt and dividends. Our ability to access funding at optimal pricing may be impacted by general market conditions and changing assessments in the fixed-income and equity capital markets regarding our ability to generate sufficient future cash flow to service our debt. Failure to complete planned deleveraging initiatives or to achieve the anticipated benefits of those initiatives could increase our cost of capital. Our current intention to pay dividends to shareholders could constrain our ability to invest in our operations to support future growth.
Risks and uncertainties include:- our ability to use equity as a form of consideration in business acquisitions is impacted by stock market valuations of TELUS Common Shares and TELUS International (Cda) Inc. subordinate voting shares;
- our capital expenditure levels and potential outlays for spectrum licences in auctions or purchases from third parties affect and are affected by: our broadband initiatives; our ongoing deployment of newer mobile technologies; investments in network technology required to comply with laws and regulations relating to the security of cyber systems, including bans on the products and services of certain vendors; investments in network resiliency and reliability; the allocation of resources to acquisitions and future spectrum auctions held by Innovation, Science and Economic Development Canada (ISED). Our capital expenditure levels could be impacted if we do not achieve our targeted operational and financial results or if there are changes to our regulatory environment; and
- lower than planned free cash flow could constrain our ability to invest in operations, reduce leverage or return capital to shareholders. Quarterly dividend decisions are made by our Board of Directors based on our financial position and outlook. There can be no assurance that our dividend growth program will be maintained through 2028 or renewed.
- TELUS Digital's ability to achieve targets or other guidance regarding its business, which if not achieved could affect TELUS' ability to achieve targets for the organization as a whole and could result in a decline in the trading price of the TELUS International (Cda) Inc. subordinate voting shares or the TELUS Common Shares or both. Factors that may affect TELUS Digital's financial performance are described in TELUS International (Cda) Inc. public filings available on SEDAR+ and EDGAR.
- Tax matters. Complexity of domestic and foreign tax laws, regulations and reporting requirements that apply to TELUS and our international operating subsidiaries may impact financial results. International acquisitions and expansion of operations heighten our exposure to multiple forms of taxation.
- The economy. Changing global economic conditions, including a potential recession and alternating expectations about inflation, as well as our effectiveness in monitoring and revising growth assumptions and contingency plans, may impact the achievement of our corporate objectives, our financial results (including free cash flow), and our defined benefit pension plans. Geopolitical uncertainties and potential tariffs or non-tariff trade actions present a risk of recession and may cause customers to reduce or delay discretionary spending, impacting new service purchases or volumes of use, and consider substitution by lower-priced alternatives.
- Litigation and legal matters. Complexity of, and compliance with, laws, regulations, commitments and expectations may have a financial and reputational impact.
Risks include:- our ability to defend against existing and potential claims or our ability to negotiate and exercise indemnity rights or other protections in respect of such claims; and
- the complexity of legal compliance in domestic and foreign jurisdictions, including compliance with competition, anti-bribery and foreign corrupt practices laws.
The assumptions underlying our forward-looking statements are described in additional detail in Section 9 General trends, outlook and assumptions, and regulatory developments and proceedings and Section 10 Risks and risk management in our 2024 annual MD&A. Those descriptions are incorporated by reference in this cautionary statement. Updates to the assumptions on which our 2025 outlook is based are presented in Section 9 Update to general trends, outlook and assumptions, and regulatory developments and proceedings in our second quarter 2025 MD&A.
Additional risks and uncertainties that are not currently known to us or that we currently deem to be immaterial may also have a material adverse effect on our financial position, financial performance, cash flows, business or reputation. Except as otherwise indicated in this document, the forward-looking statements made herein do not reflect the potential impact of any non-recurring or special items or any mergers, acquisitions, dispositions or other business combinations or transactions that may be announced or that may occur after the date of this document.
Readers are cautioned not to place undue reliance on forward-looking statements. Forward-looking statements in this document describe our expectations, and are based on our assumptions, as at the date of this document and are subject to change after this date. We disclaim any intention or obligation to update or revise any forward-looking statements except as required by law.
This cautionary statement qualifies all of the forward-looking statements in this document.
Non-GAAP and other specified financial measures
We have issued guidance on and report certain non-GAAP measures that are used to evaluate the performance of TELUS, as well as to determine compliance with debt covenants and to manage our capital structure. As non-GAAP measures generally do not have a standardized meaning, they may not be comparable to similar measures presented by other issuers. For certain financial metrics, there are definitional differences between TELUS and TELUS Digital Experience reporting. These differences largely arise from TELUS Digital adopting definitions consistent with practice in its industry. Securities regulations require such measures to be clearly defined, qualified and reconciled with their nearest GAAP measure. Certain of the metrics do not have generally accepted industry definitions.
Adjusted Net income and adjusted basic earnings per share (EPS): These are non-GAAP measures that do not have any standardized meaning prescribed by IFRS Accounting Standards and are therefore unlikely to be comparable to similar measures presented by other issuers. Adjusted Net income excludes the effects of restructuring and other costs, income tax-related adjustments, long-term debt prepayment premium and other adjustments (identified in the following tables). Adjusted basic EPS is calculated as adjusted net income divided by basic weighted-average common shares outstanding. These measures are used to evaluate performance at a consolidated level and exclude items that, in management's view, may obscure underlying trends in business performance or items of an unusual nature that do not reflect our ongoing operations. They should not be considered alternatives to Net income and basic EPS in measuring TELUS' performance.
Reconciliation of adjusted Net income
Three months ended | ||
C$ millions | 2025 | 2024 |
Net income attributable to Common Shares | 7 | 228 |
Add (deduct) amounts net of amount attributable to non-controlling interests: | ||
Restructuring and other costs | 104 | 117 |
Tax effects of restructuring and other costs | (25) | (28) |
Real estate rationalization-related restructuring impairments | 1 | 31 |
Tax effect of real estate rationalization-related restructuring impairments | — | (8) |
Income tax-related adjustments | (17) | (2) |
Impairment of goodwill | 285 | — |
Tax effect of impairment of goodwill | (13) | — |
Unrealized changes in virtual power purchase agreements forward element1 | — | 37 |
Tax effect of unrealized changes in virtual power purchase agreements forward element1 | — | (9) |
Adjusted Net income | 342 | 366 |
(1) | Effective for the first quarter of 2025, arising from a prospective change in accounting policy which applies hedge accounting (see Note 2(a) of the condensed interim consolidated financial statements), unrealized fair value adjustments which were previously included within Financing costs are now included within Other comprehensive income. |
Reconciliation of adjusted basic EPS
Three months ended | ||
C$ | 2025 | 2024 |
Basic EPS | — | 0.15 |
Add (deduct) amounts net of amount attributable to non-controlling interests: | ||
Restructuring and other costs, per share | 0.07 | 0.08 |
Tax effect of restructuring and other costs, per share | (0.02) | (0.02) |
Real estate rationalization-related restructuring impairments, per share | — | 0.03 |
Tax effect of real estate rationalization-related restructuring impairments, per share | — | (0.01) |
Income tax-related adjustments, per share | (0.01) | — |
Impairment of goodwill, per share | 0.19 | — |
Tax effect of impairment of goodwill, per share | (0.01) | — |
Unrealized changes in virtual power purchase agreements forward element, per share1 | — | 0.03 |
Tax effect of unrealized changes in virtual power purchase agreements forward element, per share1 | — | (0.01) |
Adjusted basic EPS | 0.22 | 0.25 |
(1) | Effective for the first quarter of 2025, arising from a prospective change in accounting policy which applies hedge accounting (see Note 2(a) of the condensed interim consolidated financial statements), unrealized fair value adjustments which were previously included within Financing costs are now included within Other comprehensive income. |
EBITDA (earnings before interest, income taxes, depreciation and amortization): We have issued guidance on and report EBITDA because it is a key measure used to evaluate performance at a consolidated level. EBITDA is commonly reported and widely used by investors and lending institutions as an indicator of a company's operating performance and ability to incur and service debt, and as a valuation metric. EBITDA should not be considered an alternative to Net income in measuring TELUS' performance, nor should it be used as a measure of cash flow. EBITDA as calculated by TELUS is equivalent to Operating revenues and other income less the total of Goods and services purchased expense and Employee benefits expense.
We also calculate Adjusted EBITDA to exclude items of an unusual nature that do not reflect our ongoing operations and should not, in our opinion, be considered in a long-term valuation metric or should not be included in an assessment of our ability to service or incur debt.
EBITDA and Adjusted EBITDA reconciliations | ||||||||||
TTech | TELUS Health | TELUS Digital | Eliminations | Total | ||||||
Three-month periods ended June 30 (C$ millions) | 2025 | 20241 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 |
Net income | (245) | 221 | ||||||||
Financing costs | 373 | 382 | ||||||||
Income taxes | 47 | 79 | ||||||||
EBIT | 776 | 709 | (26) | (71) | (560) | 56 | (15) | (12) | 175 | 682 |
Depreciation | 535 | 529 | 10 | 30 | 56 | 49 | — | — | 601 | 608 |
Amortization of intangible assets | 238 | 235 | 100 | 90 | 65 | 61 | — | — | 403 | 386 |
Impairment of goodwill | — | — | — | — | 500 | — | — | — | 500 | — |
EBITDA | 1,549 | 1,473 | 84 | 49 | 61 | 166 | (15) | (12) | 1,679 | 1,676 |
Add restructuring and other costs included in EBITDA | 55 | 88 | 7 | 21 | 71 | 12 | — | — | 133 | 121 |
Adjusted EBITDA | 1,604 | 1,561 | 91 | 70 | 132 | 178 | (15) | (12) | 1,812 | 1,797 |
Combined TTech and TELUS Health Adjusted EBITDA | 1,695 | 1,631 |
(1) | TTech results for 2024 have been restated to conform with our new segmented reporting structure. |
Adjusted EBITDA less capital expenditures is calculated for our reportable segments, as it represents a performance measure that may be more comparable to similar measures presented by other issuers.
Adjusted EBITDA less capital expenditures reconciliation | ||||||||||
TTech | TELUS Health | TELUS Digital | Eliminations | Total | ||||||
Three-month periods ended June 30 (C$ millions) | 2025 | 20241 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 |
Adjusted EBITDA | 1,604 | 1,561 | 91 | 70 | 132 | 178 | (15) | (12) | 1,812 | 1,797 |
Capital expenditures | (591) | (613) | (59) | (50) | (43) | (40) | 15 | 12 | (678) | (691) |
Adjusted EBITDA less capital expenditures | 1,013 | 948 | 32 | 20 | 89 | 138 | — | — | 1,134 | 1,106 |
(1) | TTech results for 2024 have been restated to conform with our new segmented reporting structure. |
Free cash flow: We report this measure as a supplementary indicator of our operating performance, and there is no generally accepted industry definition of free cash flow. It should not be considered as an alternative to the measures in the condensed interim consolidated statements of cash flows. Free cash flow excludes certain working capital changes (such as trade receivables and trade payables), proceeds from divested assets and other sources and uses of cash, as reported in the condensed interim consolidated statements of cash flows. It provides an indication of how much cash generated by operations is available after capital expenditures that may be used to, among other things, pay dividends, repay debt, purchase shares or make other investments. We exclude impacts of accounting standards that do not impact cash, such as IFRS 15 and IFRS 16. Free cash flow may be supplemented from time to time by proceeds from divested assets or financing activities.
Free cash flow calculation | ||
Three months ended June 30 | ||
C$ millions | 2025 | 2024 |
EBITDA | 1,679 | 1,676 |
Restructuring and other costs, net of disbursements | 28 | (5) |
Effects of contract asset, acquisition and fulfilment (IFRS 15 impact) and TELUS Easy Payment mobile device financing | 67 | 17 |
Effects of lease principal (IFRS 16 impact) | (176) | (154) |
Items from the condensed interim consolidated statements of cash flows: | ||
Share-based compensation, net of employee share purchase plan cash outflows | 42 | 42 |
Net employee defined benefit plans expense | 14 | 17 |
Employer contributions to employee defined benefit plans | (5) | (6) |
Loss from equity accounted investments | (2) | 5 |
Interest paid (excluding discretionary cash payment of dividends accounted for as interest) | (308) | (315) |
Interest received | 17 | 10 |
Capital expenditures1 | (678) | (691) |
Free cash flow before income taxes | 678 | 596 |
Income taxes paid, net of refunds | (143) | (115) |
Free cash flow | 535 | 481 |
Reconciliation of free cash flow with Cash provided by operating activities | ||
Three months ended June 30 | ||
C$ millions | 2025 | 2024 |
Free cash flow | 535 | 481 |
Add (deduct): | ||
Capital expenditures1 | 678 | 691 |
Effects of lease principal | 176 | 154 |
Net change in non-cash operating working capital not included in | (233) | 62 |
Cash provided by operating activities | 1,166 | 1,388 |
(1) | Refer to Note 31 of the condensed interim consolidated financial statements for further information. |
Mobile phone average revenue per subscriber per month (ARPU) is calculated as network revenue derived from monthly service plan, roaming and usage charges; divided by the average number of mobile phone subscribers on the network during the period, and is expressed as a rate per month.
Appendix
Operating revenues and other income – TTech segment
C$ millions | Three months ended | Per cent | |
(unaudited) | 2025 | 2024 (restated) | change |
Mobile network revenue | 1,723 | 1,734 | (1) |
Mobile equipment and other service revenues | 498 | 503 | (1) |
Fixed data services(1) | 1,193 | 1,158 | 3 |
Fixed voice services | 170 | 178 | (4) |
Fixed equipment and other service revenues | 124 | 125 | (1) |
Agriculture and consumer goods services | 85 | 91 | (7) |
Operating revenues (arising from contracts with customers) | 3,793 | 3,789 | — |
Other income | 50 | 30 | 67 |
External Operating revenues and other income | 3,843 | 3,819 | 1 |
Intersegment revenues | 5 | 5 | — |
TTech Operating revenues and other income | 3,848 | 3,824 | 1 |
(1) | Excludes agriculture and consumer goods services. |
Operating revenues and other income – TELUS health segment
C$ millions | Three months ended | ||
(unaudited) | 2025 | 2024 | Per cent |
Health services | 514 | 442 | 16 |
Health equipment | 2 | 3 | (33) |
Operating revenues (arising from contracts with customers) | 516 | 445 | 16 |
Other income | 1 | 1 | — |
External Operating revenues and other income | 517 | 446 | 16 |
Intersegment revenues | 2 | 2 | — |
TELUS Health Operating revenues and other income | 519 | 448 | 16 |
Operating revenues and other income – TELUS digital experience segment
C$ millions | Three months ended | ||
(unaudited) | 2025 | 2024 | Per cent |
Operating revenues (arising from contracts with customers) | 722 | 666 | 8 |
Other income | — | 43 | (100) |
External Operating revenues and other income | 722 | 709 | 2 |
Intersegment revenues | 244 | 227 | 7 |
TELUS Digital Operating revenues and other income | 966 | 936 | 3 |
About TELUS
TELUS (TSX: T, NYSE: TU) is a world-leading communications technology company operating in more than 45 countries and generating over
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