Welcome to our dedicated page for Twilio news (Ticker: TWLO), a resource for investors and traders seeking the latest updates and insights on Twilio stock.
Twilio Inc. (NYSE: TWLO) is regularly featured in news coverage as a customer engagement platform that combines communications, data and AI to support real-time, personalized experiences for leading brands. News about Twilio often centers on product announcements, platform enhancements, financial results, research reports and partnerships that illustrate how the company’s technology is used in practice.
Recent press releases have highlighted Twilio’s quarterly financial results, where the company reports revenue, income from operations, cash flow and operating metrics such as Active Customer Accounts and Dollar-Based Net Expansion Rate. These updates are accompanied by commentary on customer demand across segments and guidance ranges for future periods, and are typically followed by conference calls with the investment community.
Product-focused news includes announcements about Twilio Segment’s data reliability and access features, such as Granular Observability, an Alerting Hub, expanded APIs and Auto-Instrumentation, as well as the global general availability of Rich Communication Services (RCS) messaging through Twilio’s Programmable Messaging and Verify APIs. These stories describe how Twilio aims to support trusted, rich and interactive customer communications and provide data teams with tools to monitor and manage customer data.
Twilio also publishes research-driven news, such as the Inside the Conversational AI Revolution report, which examines how organizations and consumers view conversational AI in customer service, sales and marketing. In addition, the company announces AI Startup Searchlight Award honorees, showcasing startups that build AI-powered customer engagement experiences on Twilio’s platform.
Other news items cover marketing and brand initiatives, including a multi-year partnership with the LA Kings of the National Hockey League, where Twilio is the official away helmet partner and its technology is used to enhance fan communications. Investors and observers can use the TWLO news feed to follow these developments across financial performance, technology evolution, AI initiatives and strategic partnerships.
Twilio (NYSE: TWLO) announced a global release of platform-wide data features on October 15, 2025 that expand observability, alerting, API access, and auto-instrumentation to help enterprises keep customer data reliable and campaign-ready.
Key capabilities include Granular Observability with failed delivery logs per event ID, a centralized Alerting Hub for configurable notifications, expanded Audience, Destination, and Profile APIs, and no-code Auto-Instrumentation for web and mobile event tagging. The release aims to reduce troubleshooting time, automate data workflows, and improve data compliance and auditability across Twilio Segment.
Twilio (NYSE: TWLO) will report third quarter 2025 results on Thursday, October 30, 2025 after market close.
The company will host a conference call on October 30, 2025 at 2:00 p.m. PT / 5:00 p.m. ET; investors can register for the live webcast at the provided media link and view a replay on Twilio's Investor Relations site through October 30, 2026 at 11:59 p.m. ET.
Twilio uses its investor relations website, X feed (@twilio) and LinkedIn for material disclosures and Regulation FD compliance. Investor and media contact emails are listed for follow-up.
Twilio (NYSE:TWLO) has announced the global general availability of Rich Communication Services (RCS) messaging, marking a significant advancement in business messaging technology. The service is now accessible to all 349,000+ active customer accounts through Twilio's Programmable Messaging and Verify APIs.
Key features include branded messaging with business logos, interactive elements, and trusted sender verification by Google. The platform shows impressive results with a 32% increase in customer engagement and conversion rates compared to traditional SMS. Following Apple's RCS support on iPhones since December 2024, the service is now available across 20+ countries and 55+ carriers.
According to Twilio's 2025 State of Customer Engagement Report, while 90% of consumers trust some brands, only 15% "absolutely" trust them with their data, highlighting the importance of verified business communications.
Twilio (NYSE:TWLO), the customer engagement platform, has announced its participation in two upcoming investor events. Vice President of Product for Voice & Video Andy O'Dower will join a Voice AI virtual fireside chat with Piper Sandler on August 22, 2025 at 11:30 a.m. ET. Additionally, CEO Khozema Shipchandler will participate in a fireside chat at the Goldman Communacopia + Technology Conference on September 8, 2025 at 12:30 p.m. ET.
Live webcasts and replays of the events will be accessible through Twilio's investor relations website. The company also utilizes its investor relations website and X (formerly Twitter) account for disclosing material non-public information and Regulation FD compliance.
Twilio (NYSE:TWLO) reported strong Q2 2025 financial results with revenue reaching $1.23 billion, up 13% year-over-year. The company achieved significant profitability milestones, including GAAP income from operations of $37 million (a $56 million improvement) and non-GAAP income from operations of $221 million (up 26% year-over-year).
Key highlights include GAAP EPS of $0.14 and non-GAAP EPS of $1.19. The company's active customer accounts grew to 349,000, with a Dollar-Based Net Expansion Rate of 108%. Twilio also continued its share repurchase program, buying back $176.7 million in shares during Q2.
Looking ahead, Twilio raised its FY2025 organic revenue growth target to 9-10% and expects Q3 2025 revenue between $1.245-1.255 billion. The company also increased its 2025 free cash flow target to $875-900 million.
Twilio (NYSE: TWLO) has been named a Leader in the 2025 Gartner® Magic Quadrant™ for CPaaS for the third consecutive year, achieving the highest position in Ability to Execute. The company serves over 335,000 active customer accounts and 10 million developers worldwide.
Twilio announced several key product enhancements at SIGNAL San Francisco, including ConversationRelay for natural voice AI agents, Conversational Intelligence for voice and messaging analytics, and WhatsApp Business Calling. According to Twilio's 2025 report, while 71% of companies use AI for engagement, only 42% of consumers find these interactions personalized, highlighting the market opportunity for Twilio's solutions.
Twilio (NYSE:TWLO) announced that Fresha, a leading beauty and wellness booking platform, has achieved significant business growth by implementing Rich Communication Services (RCS) messaging powered by Twilio and Google. Fresha, which manages over 700,000 daily appointments across 130,000 partners in 120 countries, has seen remarkable improvements after upgrading from traditional SMS.
The implementation has delivered impressive metrics: 41.3% read rate on appointment messages, 6% increase in appointment confirmations, 7.1% growth in customer reviews, and a 5.3% rise in tipping. The platform achieved a notable 99.2% delivery rate for RCS messages, significantly enhancing communication reliability.
Twilio (NYSE:TWLO), a customer engagement platform provider, has scheduled its second quarter 2025 financial results release for August 7, 2025, after market close. The company will host a conference call at 2:00 PM PT / 5:00 PM ET on the same day to discuss the results with investors.
Interested parties can access the webcast through Twilio's Investor Relations website, with a replay available until August 7, 2026. The company utilizes its investor relations website and X (formerly Twitter) account for material disclosures under Regulation FD.
Twilio (NYSE:TWLO) announced three major platform enhancements to improve customer engagement and data management. The company introduced Event Triggered Journeys in Twilio Engage for real-time personalized customer interactions, Data Residency for Email (EU) for enhanced data control and compliance, and WhatsApp Business Calling integration with Programmable Voice.
The Event Triggered Journeys feature enables businesses to respond dynamically to customer signals with contextual data from over 550 integrated systems. The EU data residency solution processes an average of 190 billion monthly emails while maintaining regional data control. The WhatsApp integration allows seamless transitions between messaging and voice channels through Twilio's APIs.
[ "Integration of WhatsApp Business Calling expands communication capabilities", "New Event Triggered Journeys enables real-time customer engagement across channels", "Data Residency for Email (EU) enhances compliance and delivery performance", "Platform connects with over 550 systems and data repositories" ]PayJunction has announced a strategic integration with Twilio (NYSE: TWLO) to launch AI-powered voice payment processing solutions. The integration enables businesses to implement automated Interactive Voice Response (IVR) systems for secure phone payments, eliminating manual processes and reducing PCI compliance scope.
The partnership combines Twilio's customer engagement platform with PayJunction's payment technology, offering businesses customizable solutions to scale their phone payment operations. Key benefits include reduced error rates, decreased customer wait times, and freed-up staff resources. Research indicates that shorter wait times can increase customer satisfaction by 1.6 times.
Additionally, Independent Software Vendors (ISVs) can utilize the companies' No-code Payments Integration® to create custom payment experiences without extensive development resources. This integration follows PayJunction's recent partnership with Zapier earlier in 2025.