Welcome to our dedicated page for Twilio news (Ticker: TWLO), a resource for investors and traders seeking the latest updates and insights on Twilio stock.
Twilio Inc. (NYSE: TWLO) is regularly featured in news coverage as a customer engagement platform that combines communications, data and AI to support real-time, personalized experiences for leading brands. News about Twilio often centers on product announcements, platform enhancements, financial results, research reports and partnerships that illustrate how the company’s technology is used in practice.
Recent press releases have highlighted Twilio’s quarterly financial results, where the company reports revenue, income from operations, cash flow and operating metrics such as Active Customer Accounts and Dollar-Based Net Expansion Rate. These updates are accompanied by commentary on customer demand across segments and guidance ranges for future periods, and are typically followed by conference calls with the investment community.
Product-focused news includes announcements about Twilio Segment’s data reliability and access features, such as Granular Observability, an Alerting Hub, expanded APIs and Auto-Instrumentation, as well as the global general availability of Rich Communication Services (RCS) messaging through Twilio’s Programmable Messaging and Verify APIs. These stories describe how Twilio aims to support trusted, rich and interactive customer communications and provide data teams with tools to monitor and manage customer data.
Twilio also publishes research-driven news, such as the Inside the Conversational AI Revolution report, which examines how organizations and consumers view conversational AI in customer service, sales and marketing. In addition, the company announces AI Startup Searchlight Award honorees, showcasing startups that build AI-powered customer engagement experiences on Twilio’s platform.
Other news items cover marketing and brand initiatives, including a multi-year partnership with the LA Kings of the National Hockey League, where Twilio is the official away helmet partner and its technology is used to enhance fan communications. Investors and observers can use the TWLO news feed to follow these developments across financial performance, technology evolution, AI initiatives and strategic partnerships.
Twilio (NYSE: TWLO) has announced a strategic partnership with Singtel to provide businesses in Singapore with Rich Communications Services (RCS) Business Messaging. This marks Twilio's first RCS offering in Asia.
According to Twilio's 2024 Consumer Preferences report, 79% of Singapore consumers trust brand communications more with verification badges, while 68% find branded text messages more trustworthy. The partnership enables secure, branded messaging directly in mobile inboxes.
Key features include:
- Automatic SMS to RCS upgrades on supported devices
- Cost-effective pricing for messages up to 160 UTF-8 characters
- Immediate testing capabilities through Twilio Console
- Zero code changes required for implementation
- Enhanced metrics with read receipt tracking
Twilio (NYSE: TWLO), the customer engagement platform, has announced its participation in the upcoming Morgan Stanley Technology, Media & Telecom Conference. Chief Executive Officer Khozema Shipchandler will engage in a fireside chat scheduled for Tuesday, March 4, 2025, at 8:30 a.m. (PT) / 11:30 a.m. (ET).
The event will be accessible through a live webcast on Twilio's investor relations website at investors.twilio.com, where a replay will also be available afterward. The company utilizes its investor relations website and X (formerly Twitter) account (@twilio) as official channels for disclosing material non-public information and maintaining compliance with Regulation FD requirements.
Twilio (TWLO) reported strong fourth quarter and full year 2024 results, marking its first-ever quarter of GAAP operating profitability. Q4 revenue reached $1.19 billion, up 11% year-over-year, while full-year revenue grew to $4.46 billion, up 7% reported and 9% organic year-over-year.
The company achieved Q4 GAAP income from operations of $14 million and non-GAAP income of $197 million. Active customer accounts increased to over 325,000, with a Dollar-Based Net Expansion Rate of 106% for Q4. The board authorized a new $2.0 billion share repurchase program through December 2027.
For FY2025, Twilio projects organic revenue growth of 7-8%, with non-GAAP income from operations and free cash flow both expected between $825-850 million. Q1 2025 guidance indicates revenue of $1.13-1.14 billion, representing 8-9% growth.
Twilio (NYSE: TWLO) has announced a multi-year partnership with Chelsea Football Club as an official supplier. The collaboration will leverage Twilio Segment customer data platform to enhance fan engagement for Chelsea's 615 million global supporters.
The partnership will enable Chelsea to create personalized experiences for fans, including stadium promotions, customized content featuring favorite players, and optimized stadium navigation for refreshments. Twilio's technology will help the club better understand fan interactions and deliver tailored experiences both in-stadium and digitally.
To commemorate the partnership, Twilio is launching 'One in a Twilion', an award recognizing women's contributions in technology teams. The winner and three runners-up will be announced on March 5, 2025, ahead of International Women's Day.
Twilio (NYSE: TWLO) has announced it will release its fourth quarter and fiscal year 2024 financial results on Thursday, February 13, 2025, after market close. The company will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on the same day to discuss the results with the investment community.
Investors and analysts can participate in the webcast through a registered link, and a replay will be available until February 13, 2026. The company uses its investor relations website and X (formerly Twitter) account for disclosing material non-public information and complying with Regulation FD requirements.
Twilio (NYSE: TWLO) has been positioned as a Leader in the 2024-2025 IDC MarketScape for Worldwide Customer Data Platforms focused on B2C users. The recognition highlights Twilio Segment's capabilities in real-time personalization, generative AI, and data activation. The company recently launched Linked Audiences, enhancing interoperability with data platforms like Snowflake, Databricks, and AWS Redshift.
The IDC MarketScape praised Twilio Segment's ability to integrate customer data, communications data, and external sources, noting its predictive AI models for analyzing customer behaviors. Major brands like Camping World, CrossFit, Domino's, and Fender utilize Twilio Segment's CDP to improve customer engagement and drive growth.
Twilio announced the public beta launch of Linked Audiences in Twilio Segment for Amazon Redshift at AWS re:Invent 2024. This integration enables customers to build audiences and enhance customer profiles without SQL knowledge. The tool connects Segment's CDP with warehouse data, allowing marketers to access comprehensive customer data for targeted campaigns.
The company reported 849% growth in AWS Marketplace sourced business since 2021, with a 35% YoY increase through Q3 2024. Twilio Segment was also nominated for AWS Partner of the Year recognition and finished as a finalist in the Digital Experience category in 2023.
Transcend, a data privacy and AI governance platform, has been named to the Deloitte Technology Fast 500™, recognizing North America's fastest-growing technology companies. The company has powered data rights for over 1.2 billion cumulative users and recently appointed Luke Arno, former Global VP of Sales at Twilio Segment, as Chief Revenue Officer. Transcend has experienced significant growth in 2024, welcoming major Fortune 500 customers and high-growth category leaders. The company's platform helps organizations deploy autonomous privacy technology to enhance compliance, customer trust, and enable innovative marketing and AI use cases.
Twilio announced the 16 honorees of its second annual AI Startup Searchlight Awards at SIGNAL London 2024, coinciding with the company's 16th birthday. Selected from over 500 applicants, these startups demonstrate innovative use of Twilio's communication tools alongside AI and LLMs to transform customer engagement. Each honoree will receive $10,000 in Twilio credits and a $5,000 retail tech gift card.
The winners span various industries including healthcare, finance, and real estate, showcasing applications ranging from AI digital workers to healthcare task automation. The judging panel included Twilio executives and a Lightspeed Ventures partner, evaluating entries based on business impact, creativity, and AI implementation.
Twilio (NYSE: TWLO) has announced its upcoming 2025 Investor Day, scheduled for Thursday, January 23, 2025, in San Francisco. The event will begin at 1:30 p.m. Pacific Time / 4:30 p.m. Eastern Time and will be webcast live. Investors and analysts can register for the webcast online, and a replay will be available until January 23, 2026. In-person attendance requests can be made through Twilio's Investor Relations team, though space is The company will use its investor relations website and X (formerly Twitter) account for material disclosures.