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Upwork Reports Third Quarter 2025 Financial Results

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Upwork (NASDAQ: UPWK) reported Q3 2025 revenue of $201.7M (up 4% YoY) and GAAP net income of $29.3M with diluted EPS $0.21. Adjusted EBITDA hit a record $59.6M (up 38% YoY) and a record 30% adjusted EBITDA margin. GSV was $1.018B, up 1.9% YoY; active clients totaled 794,000. The company announced a new $100M share repurchase authorization, launched Lifted after acquiring Bubty and Ascen, and continues expanding its Uma AI features. Upwork raised full‑year 2025 guidance to $782M–$787M revenue and $222M–$225M adjusted EBITDA, and provided Q4 2025 guidance for revenue of $193M–$198M and adjusted EBITDA of $49M–$52M.

Upwork (NASDAQ: UPWK) ha riportato entrate del terzo trimestre 2025 pari a $201,7 M (in crescita del 4% rispetto all’anno precedente) e un utile netto GAAP di $29,3 M con un ôtle diluito per azione di $0,21. L'ëBITDA rettificato ha toccato un record di $59,6 M (in crescita del 38% su base annua) e un margine EBITDA rettificato record del 30%. GSV era di $1,018 Miliardi, in aumento del 1,9% su base annua; i clienti attivi ammontavano a 794.000. L'azienda ha annunciato una nuova autorizzazione al riacquisto di azioni di $100M, ha lanciato Lifted dopo l'acquisizione di Bubty e Ascen, e continua a espandere le sue funzionalità Uma AI. Upwork ha aumentato le previsioni per l'intero 2025 a ricavi di $782M–$787M e $222M–$225M di EBITDA rettificato, e ha fornito una guidance per il Q4 2025 di ricavi tra $193M–$198M e EBITDA rettificato tra $49M–$52M.

Upwork (NASDAQ: UPWK) informó ingresos del tercer trimestre de 2025 de $201.7M (un aumento del 4% interanual) y beneficio neto GAAP de $29.3M con un EPS diluido de $0.21. El EBITDA ajustado alcanzó un récord de $59.6M (un aumento del 38% interanual) y un margen EBITDA ajustado récord del 30%. El GSV fue de $1.018B, un aumento del 1.9% interanual; los clientes activos totalizaron 794,000. La empresa anunció una nueva autorización de recompra de acciones de $100M, lanzó Lifted tras adquirir Bubty y Ascen, y continúa expandiendo sus características de Uma AI. Upwork elevó las previsiones para todo 2025 a ingresos de $782M–$787M y $222M–$225M de EBITDA ajustado, y proporcionó una guía para el Q4 2025 de ingresos de $193M–$198M y EBITDA ajustado de $49M–$52M.

Upwork(NASDAQ: UPWK)2025년 3분기 매출 201.7M달러를 보고했고(전년 동기 대비 4% 증가) GAAP 순이익 29.3M달러 및 희석 주당순이익 0.21달러를 기록했다. 조정 EBITDA는 사상 최고치인 59.6M달러를 기록했고(전년 동기 대비 38% 증가) 조정 EBITDA 마진 30%의 사상 최고치를 달성했다. GSV는 1.018B달러로 전년 동기 대비 1.9% 증가했고 활성 고객은 794,000명에 달했다. 회사는 $100M 자사주 매입 승인을 발표했고 Bubty와 Ascen 인수 후 Lifted를 출시했으며 Uma AI 기능 확장을 계속하고 있다. Upwork은 2025년 전체 연간 가이던스를 $782M–$787M 매출, $222M–$225M 조정 EBITDA로 상향했고, 2025년 Q4 가이던스를 $193M–$198M 매출 및 $49M–$52M의 조정 EBITDA로 제시했다.

Upwork (NASDAQ: UPWK) a annoncé un chiffre d'affaires du T3 2025 de 201,7 M$ (en hausse de 4% sur un an) et un bénéfice net GAAP de 29,3 M$ avec un bénéfice par action dilué de 0,21$. L'EBITDA ajusté a atteint un record de 59,6 M$ (en hausse de 38% sur un an) et une marge d'EBITDA ajusté record de 30%. Le GSV était de 1,018 Mrd$, en hausse de 1,9% sur un an; les clients actifs totalisaient 794 000. L'entreprise a annoncé une nouvelle autorisation de rachat d'actions de 100 M$, a lancé Lifted après l'acquisition de Bubty et Ascen, et continue d'étendre ses fonctionnalités Uma AI. Upwork a relevé ses prévisions pour l'ensemble de 2025 à des revenus de 782–787 M$ et un EBITDA ajusté de 222–225 M$, et a fourni des prévisions pour Q4 2025 pour des revenus de 193–198 M$ et un EBITDA ajusté de 49–52 M$.

Upwork (NASDAQ: UPWK) berichtete Umsatz im Q3 2025 von 201,7 Mio. USD (plus 4% YoY) und GAAP-Nettoergebnis von 29,3 Mio. USD bei verwässertem EPS von 0,21 USD. Bereinigtes EBITDA erreichte einen Rekordwert von 59,6 Mio. USD (plus 38% YoY) und eine Rekordmarge von 30% beim bereinigten EBITDA. GSV betrug 1,018 Mrd. USD, plus 1,9% YoY; aktive Kunden beliefen sich auf 794.000. Das Unternehmen kündigte eine neue Aktienrückkaufgenehmigung über 100 Mio. USD an, startete Lifted nach der Übernahme von Bubty und Ascen, und erweitert weiter seine Uma AI-Funktionen. Upwork hob den Jahresausblick 2025 auf Umsatz von 782–787 Mio. USD und bereinigtes EBITDA von 222–225 Mio. USD an, und gab eine Guidance für Q4 2025 für einen Umsatz von 193–198 Mio. USD und ein bereinigtes EBITDA von 49–52 Mio. USD bekannt.

Upwork (NASDAQ: UPWK) أبلغت عن إيرادات في الربع الثالث 2025 تبلغ 201.7 مليون دولار (بنمو 4% على أساس سنوي) وصافي دخل GAAP قدره 29.3 مليون دولار مع ربحية السهم المخفّف البالغة 0.21 دولار. بلغ EBITDA المعدل مستوى قياسيًا قدره 59.6 مليون دولار (بنمو 38% على أساس سنوي) وبمرجانیة EBITDA المعدل القياسية 30%. كانت قيمة GSV 1.018 مليار دولار، بارتفاع 1.9% على أساس سنوي؛ بلغ عدد العملاء النشطين 794,000. أعلنت الشركة عن تفويض لإعادة شراء الأسهم بقيمة 100 مليون دولار، أطلقت Lifted بعد الاستحواذ على Bubty وAscen، وتواصل توسيع ميزات Uma AI. رفعت Upwork التوجيه لعام 2025 كاملاً إلى إيرادات قدرها 782–787 مليون دولار و EBITDA معدّل من 222–225 مليون دولار، وقدمّت توجيهات للربع الرابع من 2025 لإيرادات بين 193–198 مليون دولار و EBITDA المعدل بين 49–52 مليون دولار.

Positive
  • Revenue of $201.7M in Q3 2025, +4% YoY
  • Adjusted EBITDA $59.6M, +38% YoY and record 30% margin
  • Raised full‑year 2025 revenue guidance to $782M–$787M
  • Announced $100M share repurchase authorization
  • Completed acquisitions and launched Lifted for enterprise solutions
Negative
  • GSV growth muted at 1.9% YoY in Q3 2025
  • Active clients declined to 794,000, a 7% decrease YoY
  • Q4 2025 revenue guidance of $193M–$198M implies a sequential revenue dip from Q3

Insights

Upwork delivered record revenue, stronger margins, and raised FY2025 guidance — clear positive operational and financial momentum.

Upwork reported record quarterly revenue of $201.7 million, GAAP net income of $29.3 million, and record adjusted EBITDA of $59.6 million with a 30% adjusted EBITDA margin. Operating cash flow and free cash flow also rose to $75.1 million and $69.4 million respectively, supporting a new $100 million share repurchase authorization and an upward revision to full-year guidance.

Key drivers cited include growing AI-related GSV (AI-related work GSV up 53% year-over-year and generative AI 65% year-over-year), product expansion (Uma™ features and Business Plus growth), and recent acquisitions feeding Lifted. Risks to realization remain the company’s execution on integrating acquisitions and onboarding enterprise customers, with the first Lifted customers targeted by early 2026. Watch next quarter metrics versus guidance: Q4 revenue guidance of $193M–$198M, adjusted EBITDA guidance of $49M–$52M, and any updates on Lifted customer onboarding within the next two quarters.

Achieves record quarterly revenue of $201.7 million in Q3 2025

Generates GAAP net income of $29.3 million and record adjusted EBITDA of $59.6 million, resulting in 15% profit margin and all-time high 30% adjusted EBITDA margin

Raises FY2025 revenue and adjusted EBITDA guidance

PALO ALTO, Calif., Nov. 03, 2025 (GLOBE NEWSWIRE) -- Upwork Inc. (Nasdaq: UPWK), the world’s human and AI-powered work marketplace, today announced its financial results for the third quarter of 2025.

“The third quarter marked the start of the next chapter for Upwork. As we build the world’s human and AI-powered work marketplace, we’re driving phenomenal user productivity and engagement, resulting in a return to positive GSV growth,” said Hayden Brown, president and CEO, Upwork Inc. “We are executing with speed and precision across our growth levers of AI, SMB, and Enterprise, and are now on the path to sustained, multi-year growth.”

“Our third quarter was exceptional, with record performance. We crossed the $200 million revenue milestone, with net income of $29.3 million and 15% profit margin, and our adjusted EBITDA hit an all-time high of $59.6 million, at a record 30% adjusted EBITDA margin,” said Erica Gessert, CFO, Upwork Inc. “Our strong and growing free cash flow yield also enabled us to announce another $100 million share repurchase authorization in early September. On the back of such positive momentum, we have once again raised our full-year guidance for both revenue and adjusted EBITDA. We have proven our ability to meaningfully expand margins while accelerating topline growth, reinforcing our confidence in achieving our long-term 35% adjusted EBITDA margin target.”

Third Quarter 2025 Financial Highlights

  • GSV(1) grew 2% year-over-year
  • Revenue grew 4% year-over-year to $201.7 million
  • Active clients(1) of 794,000
  • GSV per active client(1) of $5,036 increased 5% year-over-year
  • Net income was $29.3 million, up 6% year-over-year
  • Diluted earnings per share was $0.21, compared to diluted earnings per share of $0.20 in the third quarter of 2024
  • Adjusted EBITDA(2) was $59.6 million, up 38% year-over-year
  • Cash provided by operating activities(3) was $75.1 million, compared to cash provided by operating activities of $61.0 million in the third quarter of 2024
  • Free cash flow(2)(3) was $69.4 million, compared to free cash flow of $56.8 million in the third quarter of 2024

Third Quarter Operational Highlights

Building the World’s Human and AI-Powered Work Marketplace

  • Uma™, Upwork’s Mindful AI, continued to evolve into an always-on work agent, further increasing customer engagement and productivity.
    • Scaled Uma’s capabilities across the customer journey with additional premium features like AI interviews, recruiting, and collaborative hiring capabilities for teams.
    • Uma Proposal Writer provided a 15% uplift in Uma-generated proposals.
    • Launched agentic talent sourcing solution for Business Plus clients, reducing the median time to receive a high-quality talent shortlist for their jobs by more than 75%.

Growing AI Work on the Marketplace

  • GSV from AI-related work accelerated to 53% year-over-year growth in Q3 2025, compared to 30% year-over-year growth in Q2 2025.
    • GSV from Generative AI work grew 65% year-over-year in Q3 2025.
    • GSV from Prompt Engineering grew 71% year-over-year and increased 23% quarter-over-quarter in Q3 2025.
  • The number of clients engaging in AI-related projects grew 45% year-over-year in Q3 2025.

Winning Bigger with SMBs

  • GSV from Upwork Business Plus offering for SMBs increased 33% quarter-over-quarter.
  • Business Plus active clients increased 36% quarter-over-quarter, with 36% of active clients on Business Plus in Q3 being net-new customers to Upwork.

Generating New Value through Ads & Monetization Strategies

  • Revenue from Ads & Monetization grew 19% year-over-year in Q3 2025.
    • Connects revenue increased 18% year-over-year in Q3 2025.
    • Freelancer Plus subscription revenue grew 24% year-over-year in Q3 2025.

Unlocking the Enterprise Opportunity

  • Launched Lifted, Upwork’s new enterprise-focused subsidiary, creating a unique offering of full-stack, end-to-end contingent work solutions for large enterprises following Lifted’s acquisitions of Bubty and Ascen.
  • Rapidly integrating acquired companies and products, in anticipation of onboarding first customers onto the new Lifted platform by early 2026.

Financial Guidance & Outlook

Upwork’s guidance for revenue, adjusted EBITDA, diluted weighted-average shares outstanding, and non-GAAP diluted EPS for the fourth quarter of 2025 is:

  • Revenue: $193 million to $198 million
  • Adjusted EBITDA: $49 million to $52 million
  • Diluted weighted-average shares outstanding: 138 million to 140 million
  • Non-GAAP diluted EPS: $0.31 to $0.33

Upwork’s guidance for revenue, adjusted EBITDA, diluted weighted-average shares outstanding, non-GAAP diluted EPS, and stock-based compensation expense for full year 2025 is:

  • Revenue: $782 million to $787 million
  • Adjusted EBITDA: $222 million to $225 million
  • Diluted weighted-average shares outstanding: 140 million to 142 million
  • Non-GAAP diluted EPS: $1.35 to $1.37
  • Stock-based compensation expense: Approximately $65 million
 
UPWORK INC.
Key Financial and Operational Metrics
(In thousands, except percentages and basis points)
(Unaudited)
 
 Three Months Ended September 30,   Nine Months Ended September 30,  
  2025   2024  Change  2025   2024  Change
GSV(1)$1,017,680  $998,268  1.9% $3,008,054  $3,015,331  (0.2)% 
Marketplace revenue(1)$174,572  $167,337  4% $511,525  $498,453  3%
Enterprise revenue(1)$27,158  $26,439  3% $77,850  $79,389  (2)%
Gross profit$155,887  $150,368  4% $458,294  $446,389  3%
Gross profit margin 77%  78% -32 bps   78%  77% 51 bps 
Operating expenses$126,129  $129,575  (3)% $357,281  $394,766  (9)%
Net income$29,335  $27,758  6% $99,791  $68,420  46%
Adjusted EBITDA(2)$59,627  $43,227  38% $172,699  $117,387  47%
Profit margin 15%  14% 22 bps   17%  12% 509 bps 
Adjusted EBITDA margin(2) 30%  22% 725 bps   29%  20% 899 bps 
Cash provided by operating activities(3)$75,079  $60,964  23% $184,558  $114,981  61%
Free cash flow(2)(3)$69,431  $56,797  22% $165,847  $104,402  59%
                      


 As of September 30,
  
(In thousands)2025
 2024
 % Change
Active clients(1)794  855  (7)%
         

(1) See Key Definitions in our third quarter 2025 earnings presentation.

(2) An explanation of non-GAAP financial measures and reconciliations to their most directly comparable GAAP financial measures can be found in the “Non-GAAP Financial Measures" section and the subsequent tables at the end of this press release.

(3) We elected to change the presentation of certain cash flows on our Consolidated Statement of Cash Flow, reclassifying the change in Trade and client receivables, related to amounts received on behalf of talent to fund their escrow account, from operating activities to financing activities. Prior period comparative amounts have been recast to conform to the current period presentation.

Third Quarter 2025 Financial Results Conference Call and Webcast

Upwork will host a conference call today at 2:00 p.m. Pacific Time/5:00 p.m. Eastern Time to discuss the company’s third quarter 2025 financial results. An audio webcast archive will be available following the live event for approximately one year at investors.upwork.com. Please visit the Upwork Investor Relations website at investors.upwork.com/financial-information/quarterly-results to view Upwork’s third quarter 2025 earnings presentation.

Disclosure Information
We use our Investor Relations website (investors.upwork.com), our Blog (upwork.com/blog), our X handle (twitter.com/Upwork), Hayden Brown’s X handle (twitter.com/hydnbrwn) and LinkedIn profile (linkedin.com/in/haydenlbrown), and Erica Gessert’s LinkedIn profile (linkedin.com/in/erica-gessert) as means of disseminating or providing notification of, among other things, news or announcements regarding our business or financial performance, investor events, press releases, and earnings releases, and as means of disclosing material nonpublic information and for complying with our disclosure obligations under Regulation FD.

About Upwork
Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at upwork.com and follow on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at go-lifted.com and follow on LinkedIn.

Contact:
Investor Relations
investor@upwork.com

Safe Harbor:
This press release of Upwork Inc. (together with its wholly owned subsidiaries, the “Company,” “we,” “us,” or “our”) contains “forward-looking” statements within the meaning of the federal securities laws. Forward-looking statements include all statements other than statements of historical fact, including any statements regarding our future operating results and financial position, including expected financial results for the fourth quarter and full year 2025, information or predictions concerning the future of our business or strategy, anticipated events and trends, potential growth or growth prospects, competitive position, technological and market trends, industry environment, the economy, our plans with respect to share repurchases, the expected impact and timing of strategic initiatives, including the launch of Lifted, the Company’s enterprise-focused subsidiary, and its acquisitions of Bubty B.V., which we refer to as Bubty, and Ascen Inc., which we refer to as Ascen, and other future conditions.

We have based these forward-looking statements largely on our current expectations and projections as of the date hereof about future events and trends that we believe may affect our financial condition, results of operations, business strategy, short- and long-term business operations and objectives, and financial needs. As such, they are subject to inherent uncertainties, known and unknown risks, and changes in circumstances that are difficult to predict and in many cases outside our control, and you should not rely on such forward-looking statements. We make no representation that the projected results will be achieved or that future events and circumstances will occur, and actual results may differ materially and adversely from our expectations. The forward-looking statements are made as of the date hereof, and we do not undertake, and expressly disclaim, any obligation to update or revise any forward-looking statements, conform these statements to actual results, or make changes in our expectations, except as required by law. Additional information regarding the risks and uncertainties that could cause actual results to differ materially from our expectations is included under the caption "Risk Factors" in our Quarterly Report on Form 10-Q for the three months ended June 30, 2025, filed with the SEC on August 6, 2025, and in our other SEC filings, which are available on our Investor Relations website at investors.upwork.com and on the SEC’s website at www.sec.gov. Additional information will also be set forth under the caption “Risk Factors” in our Quarterly Report on Form 10-Q for the three months ended September 30, 2025, when filed.

Upwork, “Uma™, Upwork’s Mindful AI,” Lifted and other registered or common law trade names, trademarks, or service marks of Upwork appearing in this press release are the property of Upwork. This presentation may also contain additional trade names, trademarks, and service marks of other companies, including names and brands. All third-party trademarks are property of their respective owners, and any references to third-party trademarks are for identification purposes only and shall be considered nominative fair use under trademark law.

UPWORK INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except for per share data)
(Unaudited)
 
 Three Months Ended
September 30,
 Nine Months Ended
September 30,
  2025   2024   2025   2024 
Revenue       
Marketplace$174,572  $167,337  $511,525  $498,453 
Enterprise 27,158   26,439   77,850   79,389 
Total revenue 201,730   193,776   589,375   577,842 
Cost of revenue 45,843   43,408   131,081   131,453 
Gross profit 155,887   150,368   458,294   446,389 
Operating expenses       
Research and development 47,494   50,411   138,489   155,792 
Sales and marketing 34,985   46,093   107,407   141,277 
General and administrative 41,257   31,276   104,964   93,201 
Provision for transaction losses 2,393   1,795   6,421   4,496 
Total operating expenses 126,129   129,575   357,281   394,766 
Income from operations 29,758   20,793   101,013   51,623 
Other income, net 5,917   8,091   18,112   20,433 
Income before income taxes 35,675   28,884   119,125   72,056 
Income tax provision (6,340)  (1,126)  (19,334)  (3,636)
Net income$29,335  $27,758  $99,791  $68,420 
        
Net income per share:       
Basic$0.22  $0.21  $0.75  $0.51 
Diluted$0.21  $0.20  $0.72  $0.50 
        
Weighted-average shares used to compute net income per share:       
Basic 131,987   132,603   133,114   133,404 
Diluted 139,666   139,294   140,910   140,552 
                


UPWORK INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
(Unaudited)
 
 September 30, 2025
 December 31, 2024
ASSETS    
Current assets    
Cash and cash equivalents$260,838  $305,757 
Marketable securities 382,259   316,344 
Funds held in escrow, including funds in transit 211,373   195,736 
Trade and client receivables, net 76,433   75,490 
Prepaid expenses and other current assets 18,048   17,727 
Total current assets 948,951   911,054 
Property and equipment, net 40,373   30,056 
Goodwill 150,471   121,064 
Intangible assets, net 39,656   12,989 
Operating lease asset 5,188   5,752 
Deferred tax asset 125,065   128,779 
Other assets, noncurrent 1,505   1,919 
Total assets$1,311,209  $1,211,613 
     
LIABILITIES AND STOCKHOLDERS’ EQUITY    
Current liabilities    
Accounts payable$8,514  $6,128 
Escrow funds payable 211,373   195,736 
Debt, current 359,310    
Accrued expenses and other current liabilities 73,336   59,300 
Deferred revenue 7,943   7,269 
Total current liabilities 660,476   268,433 
Debt, noncurrent    357,928 
Operating lease liability, noncurrent 10,131   9,567 
Other liabilities, noncurrent 12,476   308 
Total liabilities 683,083   636,236 
     
Stockholders’ equity    
Common stock 13   14 
Additional paid-in capital 605,931   653,575 
Accumulated and other comprehensive income 867   264 
Accumulated deficit 21,315   (78,476)
Total stockholders’ equity 628,126   575,377 
Total liabilities and stockholders’ equity$1,311,209  $1,211,613 
        


UPWORK INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
 
 Three Months Ended September 30, Nine Months Ended September 30,
  2025   2024   2025   2024 
CASH FLOWS FROM OPERATING ACTIVITIES:       
Net income$29,335  $27,758  $99,791  $68,420 
Adjustments to reconcile net income to net cash provided by operating activities:       
Provision for transaction losses 2,113   1,100   5,707   3,533 
Depreciation and amortization 7,946   3,668   18,686   10,443 
Amortization of debt issuance costs 460   460   1,381   1,381 
Accretion of discount on purchases of marketable securities, net (2,195)  (2,272)  (5,699)  (10,431)
Amortization of operating lease asset 179   722   564   2,428 
Tides Foundation common stock warrant expense 188   188   563   563 
Stock-based compensation expense 19,789   18,578   48,038   54,758 
Deferred taxes (2,463)     (399)   
Changes in operating assets and liabilities:       
Trade and client receivables(1) (2,014)  4,851   (1,654)  (236)
Prepaid expenses and other assets 3,378   2,665   40   (2,468)
Operating lease liability (208)  (1,086)  600   (4,215)
Accounts payable 4,571   (160)  (504)  541 
Accrued expenses and other liabilities 13,866   6,480   16,777   (367)
Deferred revenue 134   (1,988)  667   (9,369)
Net cash provided by operating activities 75,079   60,964   184,558   114,981 
CASH FLOWS FROM INVESTING ACTIVITIES:       
Purchases of marketable securities (106,791)  (40,205)  (365,939)  (234,504)
Proceeds from maturities of marketable securities 70,314   43,423   302,725   365,269 
Proceeds from sale of marketable securities 64   3,027   3,601   38,421 
Acquisition of business, net of cash acquired (39,436)     (59,846)   
Purchases of property and equipment (482)  (1,204)  (5,335)  (1,979)
Internal-use software and platform development costs (5,166)  (2,963)  (13,376)  (8,600)
Net cash (used in) provided by investing activities (81,497)  2,078   (138,170)  158,607 
CASH FLOWS FROM FINANCING ACTIVITIES:       
Change in escrow funds payable, net(1) 6,451   36,810   23,025   32,008 
Proceeds from exercises of stock options and common stock warrants 76   1,165   729   1,935 
Proceeds from employee stock purchase plan       2,199   2,917 
Repurchase of common stock (31,001)     (101,923)  (100,000)
Net cash (used in) provided by financing activities (24,474)  37,975   (75,970)  (63,140)
NET CHANGE IN CASH, CASH EQUIVALENTS, AND RESTRICTED CASH (30,892)  101,017   (29,582)  210,448 
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH—beginning of period 506,903   405,849   505,593   296,418 
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH—end of period$476,011  $506,866  $476,011  $506,866 
                

(1) We elected to change the presentation of certain cash flows on our Consolidated Statement of Cash Flow, reclassifying the change in Trade and client receivables, related to amounts received on behalf of talent to fund their escrow account, from operating activities to financing activities. Prior period comparative amounts have been recast to conform to the current period presentation.

The following table reconciles cash, cash equivalents, and restricted cash as reported in the condensed consolidated balance sheets to the total of the same amounts shown in the condensed consolidated statements of cash flows as of the following (in thousands):

 September 30, 2025
 December 31, 2024
Cash and cash equivalents$260,838  $305,757 
Restricted cash 3,800   4,100 
Funds held in escrow, including funds in transit 211,373   195,736 
Total cash, cash equivalents, and restricted cash as shown in the condensed consolidated statement of cash flows$476,011  $505,593 
        

Non-GAAP Financial Measures
To supplement our condensed consolidated financial statements, which are prepared in accordance with accounting principles generally accepted in the United States (“GAAP”), we present certain non-GAAP financial measures in this press release, including adjusted EBITDA, adjusted EBITDA margin, free cash flow, and non-GAAP diluted EPS.

We define adjusted EBITDA as net income adjusted for stock-based compensation expense; depreciation and amortization; other income (expense), net, which includes interest expense; income tax benefit (provision); and, if applicable, certain other gains, losses, benefits, or charges that are non-cash or are significant and the result of isolated events or transactions that have not occurred frequently in the past and are not expected to occur regularly in the future. Free cash flow is defined as cash provided by operations less purchases of property, plant and equipment and cash outflows from internally developed software.

We use non-GAAP financial measures in conjunction with financial measures prepared in accordance with GAAP for planning purposes, including the preparation of our annual operating budget, as a measure of our core operating results and the effectiveness of our business strategy, and in evaluating our financial performance. These non-GAAP financial measures provide consistency and comparability with past financial performance, facilitate period-to-period comparisons of our core operating results, and also facilitate comparisons with other peer companies, many of which use similar non-GAAP financial measures to supplement their GAAP results. In addition, adjusted EBITDA is widely used by investors and securities analysts to measure a company’s operating performance without regard to certain items that can vary substantially from company to company, and free cash flow allows investors to evaluate the cash generated from our underlying operations across periods.

Investors are cautioned that there are material limitations associated with the use of non-GAAP financial measures as analytical tools, and investors should not consider them in isolation or as a substitute for the most directly comparable financial measures prepared in accordance with GAAP. In particular, (1) adjusted EBITDA excludes stock-based compensation expense, which has recently been, and will continue to be for the foreseeable future, a significant recurring expense for our business and an important part of our compensation strategy, (2) although depreciation and amortization expense are non-cash charges, the assets subject to depreciation and amortization may have to be replaced in the future, and adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditure requirements, and (3) adjusted EBITDA does not reflect: (a) changes in, or cash requirements for, our working capital needs; (b) interest expense, or the cash requirements necessary to service interest or principal payments on our debt, which reduces cash available to us; (c) tax payments that may represent a reduction in cash available to us; or (d) material acquisition-related deal costs. In addition, the non-GAAP financial measures we use may be different from non-GAAP financial measures used by other companies, including companies in our industry, limiting their usefulness for comparison purposes. We compensate for these limitations by providing specific information regarding the GAAP items excluded from the non-GAAP financial measures that we present. Reconciliations of the non-GAAP financial measures presented in this press release to their most directly comparable GAAP financial measures have been provided below, and investors are encouraged to review the reconciliations and not rely on any single financial measure to evaluate our business.

We have not reconciled our adjusted EBITDA guidance to GAAP net income or non-GAAP diluted EPS guidance to GAAP diluted EPS because certain items that impact GAAP net income and GAAP diluted EPS are uncertain or out of our control and cannot be reasonably predicted. In particular, stock-based compensation expense is impacted by the future fair market value of our common stock and other factors, all of which are difficult to predict, subject to frequent change, or not within our control. The actual amount of these expenses during the fourth quarter of 2025 and fiscal year 2025 will have a significant impact on our future GAAP financial results. Accordingly, a reconciliation of adjusted EBITDA guidance to GAAP net income and non-GAAP diluted EPS guidance to GAAP diluted EPS is not available without unreasonable effort.

UPWORK INC.
RECONCILIATION OF GAAP TO NON-GAAP RESULTS
(In thousands, except for percentages and share data)
(Unaudited)
 
 Three Months Ended September 30, Nine Months Ended September 30,
  2025   2024   2025   2024 
Net income$29,335  $27,758  $99,791  $68,420 
Add back (deduct):       
Stock-based compensation expense 19,789   18,578   48,038   54,758 
Depreciation and amortization 7,946   3,668   18,686   10,443 
Other income, net (5,917)  (8,091)  (18,112)  (20,433)
Income tax provision 6,340   1,126   19,334   3,636 
Other(1) (2) 2,134   188   4,962   563 
Adjusted EBITDA$59,627  $43,227  $172,699  $117,387 
Profit margin 15%  14%  17%  12%
Adjusted EBITDA margin 30%  22%  29%  20%
        
Cost of revenue, GAAP$45,843  $43,408  $131,081  $131,453 
Stock-based compensation expense (193)  (361)  (580)  (1,324)
Cost of revenue, Non-GAAP 45,650   43,047   130,501   130,129 
As a percentage of total revenue, GAAP 23%  22%  22%  23%
As a percentage of total revenue, Non-GAAP 23%  22%  22%  23%
        
Gross profit, GAAP$155,887  $150,368  $458,294  $446,389 
Stock-based compensation expense 193   361   580   1,324 
Gross profit, Non-GAAP 156,080   150,729   458,874   447,713 
Gross margin, GAAP 77%  78%  78%  77%
Gross margin, Non-GAAP 77%  78%  78%  77%
        
Research and development, GAAP$47,494  $50,411  $138,489  $155,792 
Stock-based compensation expense (6,101)  (8,053)  (17,528)  (23,529)
Intangible amortization (3,067)  (398)  (5,697)  (1,196)
Research and development, Non-GAAP 38,326   41,960   115,264   131,067 
As a percentage of total revenue, GAAP 24%  26%  23%  27%
As a percentage of total revenue, Non-GAAP 19%  22%  20%  23%
        
Sales and marketing, GAAP$34,985  $46,093  $107,407  $141,277 
Stock-based compensation expense (1,615)  (3,225)  (4,790)  (9,554)
Intangible amortization (403)     (1,236)   
Sales and marketing, Non-GAAP 32,967   42,868   101,381   131,723 
As a percentage of total revenue, GAAP 17%  24%  18%  24%
As a percentage of total revenue, Non-GAAP 16%  22%  17%  23%
        
General and administrative, GAAP$41,257  $31,276  $104,964  $93,201 
Stock-based compensation expense (11,880)  (6,939)  (25,140)  (20,351)
Other(1) (2) (2,134)  (188)  (4,962)  (563)
General and administrative, Non-GAAP 27,243   24,149   74,862   72,287 
As a percentage of total revenue, GAAP 20%  16%  18%  16%
As a percentage of total revenue, Non-GAAP 14%  12%  13%  13%
        
Total operating expenses, GAAP$126,129  $129,575  $357,281  $394,766 
Stock-based compensation expense (19,596)  (18,217)  (47,458)  (53,434)
Intangible amortization (3,470)  (398)  (6,933)  (1,196)
Other(1) (2) (2,134)  (188)  (4,962)  (563)
Total operating expenses, Non-GAAP 100,929   110,772   297,928   339,573 
As a percentage of total revenue, GAAP 63%  67%  61%  68%
As a percentage of total revenue, Non-GAAP 50%  57%  51%  59%
        
Income from operations, GAAP$29,758  $20,793  $101,013  $51,623 
Stock-based compensation expense 19,789   18,578   48,038   54,758 
Intangible amortization 3,470   398   6,933   1,196 
Other(1) (2) 2,134   188   4,962   563 
Income from operations, Non-GAAP 55,151   39,957   160,946   108,140 
        
Net income, GAAP$29,335  $27,758  $99,791  $68,420 
Stock-based compensation expense 19,789   18,578   48,038   54,758 
Intangible amortization 3,470   398   6,933   1,196 
Tax effect of non-GAAP adjustments (4,897)  (7,762)  (13,613)  (20,150)
Other(1) (2) 2,134   188   4,962   563 
Net income, Non-GAAP 49,831   39,160   146,111   104,787 
        
Weighted-average shares outstanding used in computing earnings per share, GAAP
Basic (in millions) 132.0   132.6   133.1   133.4 
Diluted (in millions) 139.7   139.3   140.9   140.6 
Basic earnings per share, GAAP$0.22  $0.21  $0.75  $0.51 
Diluted earnings per share, GAAP$0.21  $0.20  $0.72  $0.50 
        
Weighted-average shares outstanding used in computing earnings per share, Non-GAAP
Basic (in millions) 132.0   132.6   133.1   133.4 
Diluted (in millions) 139.7   139.3   140.9   140.6 
Basic earnings per share, Non-GAAP$0.38  $0.30  $1.10  $0.79 
Diluted earnings per share, Non-GAAP$0.36  $0.29  $1.05  $0.76 
                

(1) During the three and nine months ended September 30, 2025 and 2024, we incurred $0.2 million and $0.6 million, respectively, of expense related to the warrant to purchase 500,000 shares of our common stock at an exercise price of $0.01 per share issued to the Tides Foundation in 2018.

(2) During the three and nine months ended September 30, 2025, we incurred acquisition-related costs of $1.9 million and $4.4 million in connection with our business combinations. These costs primarily consist of legal, accounting, and other professional fees, and are recorded in general and administrative expenses in the condensed consolidated statements of operations. Beginning in the second quarter of 2025, we included acquisition-related costs as an add-back to net income in the reconciliation to adjusted EBITDA. Acquisition-related costs incurred in prior periods were deemed immaterial and therefore not included as an add-back to adjusted EBITDA.

UPWORK INC.
RECONCILIATION OF CASH PROVIDED BY OPERATING ACTIVITIES
TO FREE CASH FLOW
(In thousands)
(Unaudited)
 
  Three Months Ended September 30, Nine Months Ended September 30,
   2025   2024   2025   2024 
Cash provided by operating activities $75,079  $60,964  $184,558  $114,981 
Less: purchases of property, plant & equipment and cash outflows from internally developed software  (5,648)  (4,167)  (18,711)  (10,579)
Free cash flow $69,431  $56,797  $165,847  $104,402 
                 



FAQ

What were Upwork (UPWK) Q3 2025 results for revenue and EPS?

Upwork reported $201.7M revenue and diluted EPS of $0.21 for Q3 2025.

How large was Upwork's adjusted EBITDA and margin in Q3 2025 (UPWK)?

Adjusted EBITDA was $59.6M, representing a record 30% adjusted EBITDA margin in Q3 2025.

Did Upwork (UPWK) change full‑year 2025 guidance and to what range?

Yes. Upwork raised full‑year 2025 revenue guidance to $782M–$787M and adjusted EBITDA to $222M–$225M.

What did Upwork announce about share repurchases in 2025 (UPWK)?

Upwork announced a new $100M share repurchase authorization in early September 2025.

What acquisitions and enterprise moves did Upwork (UPWK) disclose in Q3 2025?

Upwork completed acquisitions of Bubty and Ascen and launched its enterprise subsidiary Lifted, targeting onboarding customers by early 2026.

How is AI work performing on Upwork's marketplace in Q3 2025 (UPWK)?

GSV from AI‑related work accelerated, with generative AI GSV up 65% YoY and overall AI‑related GSV up 53% YoY in Q3 2025.
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