Online Automotive Retailer Vroom Offers Last Mile Concierge Experience to Denver Locals

Vroom, Inc. (Nasdaq:VRM) has announced the opening of a new hub in Denver, enhancing personalized car delivery services within a 100-mile radius.

Rhea-AI Summary

Vroom, Inc. (Nasdaq:VRM) has announced the opening of a new hub in Denver, enhancing personalized car delivery services within a 100-mile radius. This initiative features Vroom-branded trucks delivering vehicles directly to customers' driveways, accompanied by a concierge-style service. Year-over-year growth in car purchases rose nearly 80% from 2019 to 2020, while sales from consumers increased by 181%. Vroom aims to expand this personalized experience nationwide, fueled by a specialized logistics team led by industry veterans.

Positive

• Increase in car purchases in Denver by nearly 80% year-over-year.
• Sales from consumers increased by 181% from 2019 to 2020.
• Launch of a new personalized driveway experience with dedicated logistics support.
• Strengthened logistics team with experienced professionals from Carvana and Veritiv.

Negative

• None.

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Car Buyers Within 100-Mile Radius Receive More Personalized Service, Direct to Their Driveways

DENVER, April 14, 2021 (GLOBE NEWSWIRE) -- Vroom, Inc. (Nasdaq:VRM), a leading ecommerce platform for buying and selling used vehicles, today announced the opening of a new Denver hub and a more customized driveway experience for car buyers in a 100-mile radius of the city. Vroom has delivered in the Denver area since the company was founded in 2012 and is now offering an experience that includes a more personalized concierge service where customer advocates transport cars directly to car buyers’ driveways on Vroom-branded trucks and show them how to use their new vehicles. Vroom’s Denver Last Mile hub is located in Aurora.

Vroom’s mission is to offer the best driveway experience possible for both delivery and pickup, especially as the pandemic has increased consumer appetite for remote car buying and selling. Car purchases by Denver-area Vroom customers increased by nearly 80% year-over-year from 2019 to 2020, and cars sold to Vroom by consumers increased by 181%. With an emphasis on customer service, Vroom is taking a unique approach by recruiting employees with hospitality and client service experience. Bolstered by Vroom’s Chief Logistics Officer, Mary Kay Wegner, and her logistics leadership team, led by new VP of Transportation, John Piatak, who joined Vroom after leading transportation at Carvana, and VP of Hub Operations, Steve DeVoe, who spent the last six years creating supply chain management solutions at Veritiv, the company recently made its 1000th Last Mile delivery.

“With our valued customers in mind, creating a more personalized driveway experience and rolling out more local hubs across the country has been a priority for us at Vroom and we’re excited to launch this offering in Denver,” said Mary Kay Wegner, Chief Logistics Officer for Vroom. “As we prioritize expanding the Last Mile experience nationwide, we’ll continue to grow and invest in our logistics and delivery teams to support these efforts.”

Through its ecommerce platform and data-driven technology, Vroom offers thousands of low-mileage, reconditioned vehicles with delivery to consumers wherever they are in the U.S. It also arranges financing through leading lenders and offers warranty and other value-added products that provide convenience for customers. In addition to providing a better way to buy a car, Vroom’s Sell Us Your Car^® offering allows customers who wish to sell or trade in their vehicles to receive appraisals within minutes, attractive market-based pricing, hassle-free loan payoffs and convenient vehicle pickup.

For more information on Vroom’s car buying and selling options, visit Vroom.com.

About Vroom:
Vroom is an innovative, end-to-end ecommerce platform designed to offer a better way to buy and a better way to sell used vehicles. The company's scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers wherever they are and offers an extensive selection of vehicles, transparent pricing, competitive financing, and at-home pick-up and delivery. Vroom is based in New York and Houston and also operates the Texas Direct Auto and CarStory brands. For more information, visit vroom.com.

Media Contact:
Moxie Communications Group
Alyssa Galella
vroom@moxiegrouppr.com 
(562) 294-6261

Source: Vroom, Inc.

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What new services is Vroom offering in Denver?

Vroom is providing a personalized driveway experience where cars are delivered directly to customers' homes by concierge services.

How much did car purchases increase for Vroom in Denver?

Car purchases by Denver-area Vroom customers increased by nearly 80% year-over-year from 2019 to 2020.

What is the stock symbol for Vroom, Inc.?

The stock symbol for Vroom, Inc. is VRM.

What is the location of Vroom's new hub?

Vroom's new Last Mile hub is located in Aurora, Denver.

Who leads Vroom's logistics team?

Mary Kay Wegner is the Chief Logistics Officer at Vroom, leading the logistics team.