Verint Sys Stock Price, News & Analysis

Verint (Nasdaq: VRNT) reported solid financial results for the three and six months ending July 31, 2021. Revenue reached $215 million for Q2, up 5% year-over-year, and $416 million for the first half, a 7% increase. Non-GAAP diluted EPS was $0.58 for Q2 and $1.01 for the first half. The company noted a strong cloud transition, with cloud revenue growth exceeding 43% year-over-year. Verint raised its guidance, projecting a 35% cloud revenue increase and $872 million total revenue for the fiscal year ending January 31, 2022.

Verint (NASDAQ: VRNT) has successfully completed its acquisition of Conversocial, enhancing its offerings in conversational customer experience via messaging channels. The transaction was first announced on August 10, during which Verint expressed its intent to expand its cloud capabilities for digital-first customer engagement. Analysts suggest that this acquisition positions Verint strategically in the growing customer service market, leveraging its existing AI technology to personalize customer interactions across popular messaging platforms like Apple Business Chat and WhatsApp.

Verint (NASDAQ: VRNT) has scheduled several September events aimed at enhancing customer experience through technology. Highlights include the Engage21 EMEA Online event on Sept. 9, featuring keynote speaker Steven Van Belleghem, and the QATC Virtual Summit on Sept. 20, focusing on quality assurance strategies. Verint emphasizes addressing the Engagement Capacity Gap™, influenced by workforce dynamics and customer interactions. The company serves over 85 Fortune 100 brands, leveraging AI and analytics to strengthen customer engagement.

Verint Systems Inc. (NASDAQ: VRNT) will host a conference call on September 9, 2021, at 4:30 p.m. ET to discuss its Q2 financial results for the period ending July 31, 2021. An earnings press release will be issued post-market on the same day. Stakeholders can listen via a real-time webcast or telephone, with access information provided. The company focuses on customer engagement solutions, leveraging AI and analytics to help businesses improve customer relationships.

Verint (NASDAQ: VRNT) announced a study by Forrester Consulting highlighting the economic impact of its solutions. The findings reveal a potential ROI of 391% over three years, with benefits totaling $52.4 million against costs of $10.68 million. Key benefits include a 50% increase in revenue from cross-selling, a 45% reduction in costly calls, and improved contact center efficiency by 44%. The study underscores Verint's role in enhancing customer engagement and operational effectiveness, signaling strong business value for organizations utilizing its offerings.

Verint (NASDAQ: VRNT) has been recognized by Opus Research as the overall market leader in Conversational Intelligence among 11 evaluated vendors. The report highlights Verint's AI and analytics solutions for their superior features, technology, and integration capabilities. With over 2,000 global customer deployments in 80 languages, the Verint platform is noted for its flexibility and effectiveness in transforming conversational data into actionable insights. The report emphasizes the growing importance of Conversational Intelligence for enhancing collaboration, productivity, and competitive advantage.

Verint (NASDAQ: VRNT) has announced the acquisition of Conversocial for $50 million to enhance its digital-first capabilities. This acquisition aims to expand Verint's conversational AI offerings, enabling brands to improve customer engagement across messaging channels like Facebook Messenger and WhatsApp. Conversocial has a strong portfolio, assisting companies like Google and British Airways in scaling social messaging interactions. The deal, anticipated to finalize in Verint's third fiscal quarter, reflects an industry shift towards personalized messaging for better customer experience.