Verint Sys Stock Price, News & Analysis

Verint Systems Inc. (NASDAQ: VRNT) will host a conference call on September 9, 2021, at 4:30 p.m. ET to discuss its Q2 financial results for the period ending July 31, 2021. An earnings press release will be issued post-market on the same day. Stakeholders can listen via a real-time webcast or telephone, with access information provided. The company focuses on customer engagement solutions, leveraging AI and analytics to help businesses improve customer relationships.

Verint (NASDAQ: VRNT) announced a study by Forrester Consulting highlighting the economic impact of its solutions. The findings reveal a potential ROI of 391% over three years, with benefits totaling $52.4 million against costs of $10.68 million. Key benefits include a 50% increase in revenue from cross-selling, a 45% reduction in costly calls, and improved contact center efficiency by 44%. The study underscores Verint's role in enhancing customer engagement and operational effectiveness, signaling strong business value for organizations utilizing its offerings.

Verint (NASDAQ: VRNT) has been recognized by Opus Research as the overall market leader in Conversational Intelligence among 11 evaluated vendors. The report highlights Verint's AI and analytics solutions for their superior features, technology, and integration capabilities. With over 2,000 global customer deployments in 80 languages, the Verint platform is noted for its flexibility and effectiveness in transforming conversational data into actionable insights. The report emphasizes the growing importance of Conversational Intelligence for enhancing collaboration, productivity, and competitive advantage.

Verint (NASDAQ: VRNT) has announced the acquisition of Conversocial for $50 million to enhance its digital-first capabilities. This acquisition aims to expand Verint's conversational AI offerings, enabling brands to improve customer engagement across messaging channels like Facebook Messenger and WhatsApp. Conversocial has a strong portfolio, assisting companies like Google and British Airways in scaling social messaging interactions. The deal, anticipated to finalize in Verint's third fiscal quarter, reflects an industry shift towards personalized messaging for better customer experience.

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Verint (Nasdaq: VRNT) announced enhancements to Verint Connect, a portal that centralizes information about its solutions, services, and training for customers and partners. The platform now includes the Verint Marketplace for easy product updates and a Developer Portal for integrating solutions. These features aim to improve engagement and collaboration among users. With over 85 Fortune 100 companies relying on Verint's Customer Engagement portfolio, the company emphasizes the importance of skills development, self-service options, and community interaction in enhancing customer experiences.

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Verint (Nasdaq: VRNT) has enhanced its Workforce Management (WFM) solutions by acquiring technology from HireIQ, introducing Intelligent Interviewing capabilities. This new feature automates candidate evaluations using AI, thereby improving hiring decisions. Verint WFM supports strategic planning by analyzing resource needs and seasonal demand fluctuations. With Intelligent Interviewing, organizations can streamline hiring, enhance candidate quality, and boost employee retention, crucial in today's competitive labor market where remote work is prevalent.

Verint (Nasdaq: VRNT) has announced the election of two new board members, Linda Crawford and Reid French, during its annual meeting held on June 17. Crawford has extensive experience in cloud software, previously serving at Salesforce and Helpshift. French, a seasoned software industry executive, formerly led Applied Systems, driving substantial revenue growth. Chairman and CEO Dan Bodner highlighted their SaaS expertise as a valuable addition to the board. Verint continues to enhance its customer engagement solutions leveraging AI and analytics.