Welcome to our dedicated page for Verint Sys news (Ticker: VRNT), a resource for investors and traders seeking the latest updates and insights on Verint Sys stock.
This page provides a dedicated feed of news and press releases related to Verint Systems Inc. (formerly NASDAQ: VRNT), historically known as Verint, The CX Automation Company. Verint’s announcements focus on its role in Customer Experience (CX) Automation, its AI-powered Verint Open Platform and its relationships with major enterprise customers, including more than 80 of the Fortune 100 companies.
Readers can use this news stream to follow how Verint positions its CX Automation capabilities, AI-powered bots and open platform in the market. Company press releases highlight topics such as customer awards for CX Automation outcomes, recognition from independent analysts and review platforms, workplace culture achievements and strategic partnerships that extend Verint’s reach in contact center and workforce management environments.
Typical news items include Verint’s recognition in buyers guides for APAC contact centre CX platforms with AI, TrustRadius Buyer’s Choice awards for Verint CX Automation and Verint WFM, and Great Place To Work certifications across multiple countries. Other releases cover events such as the Verint Engage conference and EMEA Inspire Awards, where organizations using Verint solutions are recognized for measurable AI business outcomes in areas like augmented workforce, AI and analytics, self-service, regulatory compliance and digital-first engagement.
This archive also captures material corporate developments, including Verint’s agreement to be acquired by Thoma Bravo and the subsequent merger in which Verint became a wholly owned subsidiary of Calabrio, Inc., leading to the delisting of VRNT from the Nasdaq Global Select Market. Investors and researchers can review these historical announcements to understand Verint’s strategic direction, CX Automation narrative and the context around its transition from a public company to part of a private, portfolio-backed group.
Verint (Nasdaq: VRNT) reported its financial results for Q1 2022, ending April 30, 2021, achieving $201 million in revenue, an 8% year-over-year growth on a GAAP basis. The company experienced a net loss per share of ($0.04) on a GAAP basis, while diluted EPS was $0.44 non-GAAP. Key highlights include cloud revenue growth exceeding 35%, multi-year cloud wins totaling $34 million, and a notable registration increase of 40% for its Customer Engage Conference. The non-GAAP outlook for total revenue in the fiscal year is $860 million, with diluted EPS projected at $2.23.
Verint (NASDAQ: VRNT) announced that its AI and analytics solutions received perfect scores in 24 customer satisfaction categories according to DMG Consulting's 2021/2022 Interaction Analytics Product and Market Report. The report highlights Verint's substantial market share and year-over-year customer growth. Verint's analytics solutions excelled in product capabilities, effectiveness, and vendor satisfaction, particularly in areas such as AI, sentiment analysis, and support for remote agents. This recognition underscores Verint's commitment to enhancing customer experience through advanced analytics.
Verint (NASDAQ: VRNT) released new research indicating a shift in consumer banking habits, with users averaging 4.1 channels and Generation X averaging 5.3. The study highlights a growing popularity of micropayment apps, yet trust issues remain, especially among Baby Boomers. Significant reliance on digital banking solutions was observed, but 75% faced self-service failures. Notably, American Express and U.S. Bank reported increased customer satisfaction year-over-year. This ongoing evolution in customer engagement underscores the complexities banks must navigate to maintain satisfaction and loyalty.
Verint Systems Inc. (NASDAQ: VRNT) will hold a conference call on June 9, 2021, at 4:30 p.m. ET to discuss its first quarter financial results for the period ending April 30, 2021. An earnings press release will be issued post-market. The call will be accessible via telephone and webcast on Verint's Investor Relations page. Verint helps major brands enhance customer relationships through AI and analytics, positioning itself as a leader in customer engagement solutions.
Verint (NASDAQ: VRNT) has announced a series of events for June focusing on enhancing customer engagement in the banking and government sectors. Key discussions will cover community technology's evolution, cross-departmental customer experience strategies, and approaches to citizen engagement post-COVID. Notable events include a webinar on transforming citizen engagement and a session on AI-driven insights for customer interactions. Verint aims to assist organizations in improving their customer service capabilities amidst changing expectations.
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Verint (Nasdaq: VRNT) has announced that TELUS International has upgraded to the latest version of Verint Workforce Engagement, integrated with Google Cloud. This upgrade supports approximately 30,000 TELUS team members and enhances customer experience through advanced analytics and insights. The swift deployment, completed remotely during the COVID-19 pandemic, significantly reduced implementation time. Verint's partnership with TELUS and Google Cloud aims to provide a world-class platform empowering remote workforce management, ensuring flexibility and real-time operational insights.
Verint (NASDAQ: VRNT) is showcasing its latest AI and analytics innovations at the Engage21 customer conference, held May 19-21. Key offerings include Real-Time Agent Assist, Contextual Knowledge, and Verint Intelligent Virtual Assistant. These solutions empower employees with real-time guidance, enhancing productivity by 2.4 times and reducing service costs by 11.5 times, according to Aberdeen Research. Verint aims to address the Engagement Capacity Gap faced by organizations post-COVID, enabling better customer engagement.
Verint (Nasdaq: VRNT) announces participation in several virtual investor meetings slated for May. Key events include the Needham’s 16th Annual Technology and Media Conference on May 17, the Oppenheimer’s 22nd Annual Israeli Conference on May 24, and the JP Morgan’s 49th Annual Global Technology, Media and Communications Conference on May 25. Interested parties are advised to contact their broker’s sales representative for meeting arrangements. Verint is recognized for helping leading brands enhance customer relationships through its innovative Customer Engagement solutions.
Verint (NASDAQ: VRNT) has been recognized as a strong performer in The Forrester Wave: Customer Feedback Management Platforms, Q2 2021. The report highlights Verint's robust services in Customer Feedback Management (CFM) and Voice of the Customer (VoC), emphasizing its ability to unify data across enterprises and create an omnichannel view. Verint achieved top scores in both current offerings and market presence categories. Customers praise Verint for its innovative solutions, customer support, and commitment to enhancing digital experiences.
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