Welcome to our dedicated page for Verint Sys news (Ticker: VRNT), a resource for investors and traders seeking the latest updates and insights on Verint Sys stock.
This page provides a dedicated feed of news and press releases related to Verint Systems Inc. (formerly NASDAQ: VRNT), historically known as Verint, The CX Automation Company. Verint’s announcements focus on its role in Customer Experience (CX) Automation, its AI-powered Verint Open Platform and its relationships with major enterprise customers, including more than 80 of the Fortune 100 companies.
Readers can use this news stream to follow how Verint positions its CX Automation capabilities, AI-powered bots and open platform in the market. Company press releases highlight topics such as customer awards for CX Automation outcomes, recognition from independent analysts and review platforms, workplace culture achievements and strategic partnerships that extend Verint’s reach in contact center and workforce management environments.
Typical news items include Verint’s recognition in buyers guides for APAC contact centre CX platforms with AI, TrustRadius Buyer’s Choice awards for Verint CX Automation and Verint WFM, and Great Place To Work certifications across multiple countries. Other releases cover events such as the Verint Engage conference and EMEA Inspire Awards, where organizations using Verint solutions are recognized for measurable AI business outcomes in areas like augmented workforce, AI and analytics, self-service, regulatory compliance and digital-first engagement.
This archive also captures material corporate developments, including Verint’s agreement to be acquired by Thoma Bravo and the subsequent merger in which Verint became a wholly owned subsidiary of Calabrio, Inc., leading to the delisting of VRNT from the Nasdaq Global Select Market. Investors and researchers can review these historical announcements to understand Verint’s strategic direction, CX Automation narrative and the context around its transition from a public company to part of a private, portfolio-backed group.
Verint (NASDAQ: VRNT) has been recognized as a strong performer in The Forrester Wave: Customer Feedback Management Platforms, Q2 2021. The report highlights Verint's robust services in Customer Feedback Management (CFM) and Voice of the Customer (VoC), emphasizing its ability to unify data across enterprises and create an omnichannel view. Verint achieved top scores in both current offerings and market presence categories. Customers praise Verint for its innovative solutions, customer support, and commitment to enhancing digital experiences.
Summary not available.
Verint (NASDAQ: VRNT) announced that GNC is utilizing its Experience Management solution as part of an omnichannel strategy to enhance consumer shopping experiences. GNC, which has over 3,000 locations across the U.S. and Canada, faced challenges during the pandemic as in-store traffic decreased while online orders surged. The Experience Management solution has provided critical insights for GNC's ecommerce operations, enabling better customer service and improved order fulfillment. Verint's technology aims to strengthen GNC's reputation for excellent service during and beyond the pandemic.
Verint (NASDAQ: VRNT), the Customer Engagement Company™, has unveiled its upcoming events for May, including the Engage21 annual conference featuring industry leaders like Barbara Corcoran and Jay Shetty. Key topics will address customer experience and solutions for the public sector. Notable events include webinars on utilizing AWS for enhanced constituent services and improving scheduling adherence. Verint continues to leverage AI and analytics to help businesses close the engagement capacity gap, catering to over 85 of the Fortune 100 companies.
Verint (Nasdaq: VRNT), the Customer Engagement Company, has been recognized as a Leader in Gartner's Magic Quadrant for Workforce Engagement Management (WEM). This acknowledgement highlights Verint's robust WEM solutions suitable for enterprises of all sizes and its strong revenue growth. Gartner emphasizes the significance of motivated employees in enhancing operational performance and customer experience. Verint’s Cloud Platform integrates AI-powered automation and data analytics, fostering lasting customer relationships across various channels. For insights, visit Verint's website for the full report.
Verint (NASDAQ: VRNT) has introduced the Intelligent Virtual Assistant Professional Package (IVA Pro), a low-code AI tool designed to quickly convert conversation data into automated self-service solutions. Part of the Verint Intelligent Virtual Assistant offerings, this package enables businesses to deploy chatbots efficiently, optimizing customer support while minimizing IT demands. The IVA Pro leverages advanced AI and user-friendly analytics, ensuring higher success rates for AI projects, addressing the urgent need for automated solutions as customer interaction dynamics shift.
Verint (NASDAQ: VRNT) announces its virtual conference, Engage21, scheduled for May 19-21. The event will feature over 60 sessions led by industry experts and notable keynote speakers like Barbara Corcoran and Jay Shetty, focusing on customer engagement solutions amidst evolving consumer demands post-pandemic. A survey reveals 82% of leaders anticipate increased challenges in managing customer experience in 2021. Attendees will explore advancements in AI-powered automation to enhance customer interactions. The conference will also include insights from leading analysts on future trends in customer engagement.
Verint Systems (NASDAQ: VRNT) announced the completion of significant capital structure enhancements following an investment from Apax Partners. Key transactions included a second tranche under a $50.25 investment agreement, a $315 million convertible notes offering with a $100 conversion price, a buyback of 1.06 million shares, and repaying $260 million of debt. The company updated its FYE22 non-GAAP diluted EPS outlook to $2.23, reflecting these changes. Verint aims to leverage strong cloud momentum for future growth, having transitioned to a pure play customer engagement company.
Verint (NASDAQ: VRNT) announced a series of April webinars focusing on evolving workforce management trends, customer engagement data, and modernizing knowledge management. Key speakers include Costco's Jamie Abernathy and Ipsos MORI's CEO Ben Page, who will share insights on thriving through change and the future of work, respectively. Notable events include the SWPP Virtual Summit on April 8 and a roundtable on VOC strategies on April 21. These discussions aim to empower organizations with the knowledge to enhance productivity and customer insights in a changing landscape.
Verint (NASDAQ: VRNT) has partnered with Vericast to implement its Customer Engagement Cloud Platform at Harland Clarke contact centers. This integrated solution aims to enhance customer and agent experiences through applications like Speech Analytics and Workforce Management. Verint's platform offers scalability and efficient data management, improving client service and engagement. Barbara Riggan from Vericast highlights the solution's holistic nature, while Verint's Casey George expresses optimism about the partnership's future growth.