Verint Sys Stock Price, News & Analysis

Verint (Nasdaq: VRNT) reported financial results for the fiscal year ended January 31, 2021. Revenue for Q4 was $349 million (GAAP) and $351 million (non-GAAP), with a net loss per share of $0.34 (GAAP) and diluted EPS of $0.98 (non-GAAP). For the year, revenues totaled $1,274 million (GAAP) and $1,288 million (non-GAAP), with a net loss per share of $0.23 (GAAP) and diluted EPS of $3.60 (non-GAAP). The company completed a spin-off of its Cyber Intelligence business, boosting its focus on customer engagement. A new stock repurchase program was announced, and 2022 revenue guidance is set at $860 million.

Verint (Nasdaq: VRNT) has achieved perfect scores in nine of 11 vendor satisfaction categories, including a 5.0 in 'Overall Vendor Satisfaction' for the third consecutive year, according to DMG Consulting's 2021/2022 Workforce Management report. Verint led customer satisfaction ratings in integration, training, and five product capabilities. The report highlights the effectiveness of Verint's solutions in helping contact centers manage productivity tools during disruptive times, emphasizing their AI-infused automation and user-friendly design.

Verint Systems Inc (NASDAQ: VRNT) will conduct a conference call on March 31, 2021, at 4:30 p.m. ET to discuss its fourth quarter and full-year financial results for the year ended January 31, 2021. An earnings press release will be issued post-market closure on the same day. This call will be accessible via live webcast on Verint's Investor Relations page and through telephone. The company's focus on enhancing customer engagement through AI and analytics is highlighted, as it serves over 85 of the Fortune 100 companies.

Verint (NASDAQ: VRNT) has launched two webinar series focused on future work trends and the recent Verint Experience Index (VXI) retail report results. The webinars include a three-part series on building enduring customer relationships amidst evolving consumer demands, commencing on March 11. Key discussions will cover workforce trends, customer purchase behaviors during the pandemic, and retail communication strategies. Verint's findings reveal significant changes in consumer behavior, such as the popularity of curbside pickup, indicating a shift in retail dynamics.

Verint (Nasdaq: VRNT) released its Experience Index report, highlighting customer satisfaction rankings of major retailers. Costco leads with the highest trust (86.5) and recommendation scores (87.4), while Amazon excels in online purchasing satisfaction (87.7). The study, conducted during the holiday season, emphasizes the importance of customer experience, revealing that satisfied customers show significantly higher purchase intent. Retailers focused on digital transformation and effective fulfillment methods are noted as outperformers. The report surveyed 6,462 respondents, providing insights into consumer behaviors and preferences.

Verint (NASDAQ: VRNT) has been recognized as a market leader in Intelligent Virtual Assistants (IVAs) by multiple industry evaluations. Opus Research highlighted its top scores in Features, Technology, and Integration. Kisaco Research also ranked Verint first in its Leadership Chart, emphasizing its comprehensive feature set. Additionally, DMG Consulting noted high customer satisfaction for Verint's AI capabilities. The reports reflect Verint's ability to enhance customer interactions and operational efficiency through advanced AI technologies.