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Verint Systems, Inc. reports developments in Customer Experience (CX) Automation for contact centers and enterprise customer engagement operations. Updates often center on the Verint Open Platform, AI-powered bots, workforce management integrations, and partner activity that connects Verint technology with cloud communications and contact-center environments.
Company news also covers operating and financial results, governance matters, customer awards, workplace recognition, and third-party evaluations of Verint’s CX automation capabilities in regions such as EMEA and Asia Pacific. These announcements describe how the company presents its automation platform, customer programs, and market positioning within AI-enabled customer experience technology.
Verint (VRNT) has secured a significant $13 million multi-year deal with a leading U.S. insurance company to implement AI-powered automation solutions. The agreement focuses on deploying several AI-powered bots to enhance workforce capacity across the insurance company's CX operations, initially covering 6,500 agents with plans to expand to over 12,000 agents.
Based on previous implementations in the insurance sector, Verint projects the solution will increase supervisor capacity by over 50% and agent capacity by more than 25%, leading to a projected 10x return on investment. The deal, which closed in Q1, leverages Verint's hybrid architecture to automate repetitive, manual workflows without operational disruption.
Verint (VRNT) has announced its annual CX Automation conference, Engage 2025, scheduled for September 8-11, 2025 at the Hilton Orlando. The conference will focus on the future of AI in Customer Experience (CX) and feature insights from global brands showcasing AI implementations that have generated hundreds of millions in business value. The event will include 60 sessions designed for CX, contact center, and enterprise AI leaders, along with an exclusive Executive Summit. Key highlights include discussions on contact center modernization, CX enhancement, and AI deployment strategies. An early bird discount of $600 is available until June, with registration now open following last year's sold-out event.
Verint (NASDAQ: VRNT) has scheduled its first quarter financial results announcement for Wednesday, June 4, 2025, after market close. The company will host a conference call at 4:30 p.m. ET to discuss the financial results for the quarter ended April 30, 2025, and provide an outlook. Investors can access the conference call and presentation slides through Verint's Investor Relations webcast page. Participants are advised to register in advance to receive dial-in numbers and a unique PIN, and should join 5-10 minutes before the scheduled start time.
Verint (NASDAQ: VRNT) has announced its participation in four major investor conferences during May 2025. The company will attend:
- Needham's 20th Annual Technology, Media, & Consumer 1x1 Conference on May 12th
- JP Morgan's 53rd Annual Global Technology, Media, and Communications Conference on May 14th
- Oppenheimer's 26th Annual Israeli Conference on May 20th
- TD Cowen's 53rd Annual Technology, Media, & Telecom Conference on May 29th
Interested parties are advised to contact their sales representatives at the respective firms for meeting availability and event-related inquiries.
Verint (VRNT) reported Q4 FYE 2025 results with strong AI momentum, exceeding Q4 ARR guidance by $8 million. The company achieved record SaaS ACV bookings from new deals, showing 30% year-over-year growth, while Bundled SaaS Revenue grew 23% year-over-year.
Notable achievements include over 90 Fortune 500 companies now using Verint's AI-powered bots for workflow automation. The company overachieved its cash generation guidance by $8 million and cash contribution guidance by $16 million.
While bundled SaaS revenue exceeded guidance, unbundled SaaS revenue fell below expectations due to some new unbundled deals not materializing in Q4. For FYE 2026, Verint is raising its ARR guidance and expects Q1 to show approximately 6% ARR growth year-over-year.
Verint (NASDAQ: VRNT) has scheduled its fourth quarter and full-year financial results announcement for Wednesday, March 26, 2025, after market close. The company will host a conference call at 4:30 p.m. ET to review the financial results for the quarter and year ended January 31, 2025, and discuss its outlook.
Investors can access the conference call through a real-time webcast featuring presentation slides on Verint's Investor Relations webcast page. Participants are advised to register in advance to receive dial-in numbers and a unique PIN, and should join 5-10 minutes before the scheduled start time.