Paradox Conversational Applicant Tracking System (ATS) Now Available Through Workday, Helping Organizations Hire Frontline Workers Faster

Rhea-AI Summary

Workday (NASDAQ: WDAY) announced that Paradox Conversational ATS is now available through Workday, offering a text-based, AI-driven hiring workflow designed for high-volume frontline roles in retail, hospitality, and manufacturing.

The solution aims to replace logins and long forms with short conversational interactions, with customers reporting a 72% application completion rate, an average time-to-hire of 3.5 days, a 95% candidate satisfaction rating in 2025, and automation that can streamline up to 90% of hiring tasks. Workday Frontline Agent will follow in Spring 2026 to extend text-based workforce management features.

Positive

• Candidates achieve a 72% application completion rate
• Average time-to-hire 3.5 days for Paradox customers
• 95% candidate satisfaction in 2025 for onboarding via text
• Solution can streamline up to 90% of hiring tasks
• Paradox Conversational ATS now available through Workday, expanding AI hiring portfolio

Negative

• None.

Key Figures

Hiring tasks streamlined up to 90% Paradox Conversational ATS automation of hiring tasks

Application completion rate 72% Average completion rate via two-minute chat or text

Time-to-hire three and a half days Average time-to-hire for Paradox customers

Candidate satisfaction 95% Onboarding satisfaction rating in 2025

Hiring task time reduction up to 90% Time cut managing hiring tasks for early adopters

Application time two-minute chat Typical time for candidates to apply via Paradox ATS

Market Reality Check

$207.19 Last Close

Volume Volume 1,599,298 is below the 20-day average of 2,777,529, suggesting a modest initial reaction. low

Technical Shares at 211.10 are trading below the 200-day MA of 233.74 and about 25.6% under the 52-week high.

Peers on Argus

WDAY is up 0.4% with mixed peer action: DDOG up 3.23%, ROP and PAYX modestly positive, while ADSK and SNOW are slightly negative. This pattern points to company-specific drivers rather than a broad sector move.

Historical Context

Date	Event	Sentiment	Move	Catalyst
Dec 04	Analyst recognition	Positive	+0.7%	Named a Leader in 2025 Gartner Magic Quadrant for financial planning.
Dec 04	Conference appearance	Neutral	+0.7%	Announcement of president’s presentation at Barclays Global Technology Conference.
Nov 25	Earnings results	Positive	+3.1%	Fiscal 2026 Q3 beat with strong revenue and margin metrics and raised guidance.
Nov 19	Acquisition deal	Positive	-0.8%	Definitive agreement to acquire Pipedream integration platform for AI agents.
Nov 19	Product expansion	Positive	-0.8%	Expansion of Workday GO with payroll, partners, and AI Deployment Agent.

Pattern Detected

WDAY often trades in line with clearly positive product and earnings news, but has shown price softness around some expansion and acquisition announcements.

Recent Company History

Over the past few months, Workday reported strong fiscal 2026 Q3 results with total revenue of $2.432 billion and updated subscription guidance to $8.828 billion, which coincided with a 3.11% gain. Product and recognition news, such as the Gartner Magic Quadrant leadership and expansion of Workday GO, highlighted continued AI-driven innovation. The Pipedream acquisition added integration capabilities but saw shares dip 0.79%, similar to the Workday GO expansion. Today’s Paradox Conversational ATS availability continues this AI and frontline-focused product narrative.

Market Pulse Summary

This announcement highlights Workday’s push to embed AI across its platform, extending the Paradox Conversational ATS to streamline high-volume frontline hiring and linking it with Workday Frontline Agent for workforce management. Together with recent earnings strength and prior AI product launches, it reinforces a multi-product strategy around automation. Investors may watch adoption in retail, hospitality, and manufacturing, time-to-hire metrics, customer satisfaction levels, and how these offerings integrate with existing Workday HCM and scheduling tools.

Key Terms

applicant tracking system (ats) technical

"Paradox Conversational ATS is now available through Workday."

An applicant tracking system (ATS) is software companies use to collect, sort and manage job applications, like an automated mailbox that organizes resumes and flags qualified candidates. Investors care because an ATS affects hiring speed, recruiting costs and the company’s ability to fill key roles—factors that influence productivity, growth plans and retention risk; poor systems can hide talent problems, while effective ones support scalable expansion.

conversational ai technical

"Conversational AI helps handle screening and scheduling directly with candidates"

Conversational AI is technology that allows computers to understand, process, and respond to human language in a way that feels natural and interactive, similar to chatting with a person. It enables machines to hold conversations, answer questions, and assist with tasks automatically. For investors, it matters because this technology can improve customer service, streamline operations, and create new opportunities across many industries.

AI-generated analysis. Not financial advice.

Solution Leverages the Power of AI to Help Employers Automate Repetitive Tasks and Transform the Frontline Hiring Experience for Organizations at Scale

PLEASANTON, Calif., Jan. 8, 2026 /PRNewswire/ -- Workday, Inc. (NASDAQ: WDAY), the enterprise AI platform for managing people, money, and agents, today announced that Paradox Conversational ATS is now available through Workday. Built for organizations that hire at scale, the solution replaces logins, long forms, and manual steps with a simple, conversational experience, helping organizations hire frontline workers faster and with far less effort.

For frontline industries like retail, hospitality, and manufacturing, the vast majority of hiring volume often revolves around frontline roles. Traditional hiring workflows can often create unintended barriers for busy frontline talent. Paradox Conversational ATS removes that friction by allowing candidates to search for jobs, apply, interview, and onboard through short text-based conversations – often completing the entire process in just a few days.

This new offering builds on Workday's growing portfolio of AI solutions following its acquisition of Paradox and the launch of the Workday Paradox Candidate Experience Agent.

"Frontline hiring breaks down when the process is slow, complex, and doesn't meet workers on their own terms," said Aashna Kircher, group general manager for the office of the CHRO, Workday. "Paradox Conversational ATS removes that friction by helping to streamline up to 90% of hiring tasks and letting candidates apply in minutes via their phone, helping customers hire faster and collectively save millions of hours of manual work each year."

Proven Results for High-Volume Hiring

Paradox Conversational ATS is already helping retail organizations including 7-Eleven, Inc., Ace Hardware, and Valvoline hire faster while improving the candidate experience. Customers using Paradox Conversational ATS experience:

• More applications in less time: Candidates apply through a two-minute chat or text, leading to a 72% average application completion rate.
• Less admin work: Conversational AI helps handle screening and scheduling directly with candidates, slashing manual workload from hours to minutes.
• Quicker hiring: Organizations can cut the time it takes to hire, with Paradox customers currently seeing an average time-to-hire of three and a half days.
• Better onboarding: Once a candidate is hired, offers and onboarding documents are automatically delivered by text, resulting in a 95% candidate satisfaction rating in 2025.

One Platform for Organizations That Rely on Frontline Workers

Workday delivers a single platform for organizations that rely on frontline workers, supporting them before and after they are hired. Paradox Conversational ATS streamlines high-volume hiring, while Workday Frontline Agent will help managers and workers handle time, absence, and scheduling changes through simple text messages – cutting the time spent managing these tasks by up to 90% for early adopter customers.

Together, Paradox Conversational ATS and Workday Frontline Agent will give frontline industries an end-to-end workforce management solution that reduces manual work, adapts quickly to change, and delivers a simpler experience for both workers and managers.

Availability

Paradox Conversational ATS is now available through Workday. Workday Frontline Agent will be available in Spring 2026.

Workday at NRF 2026

Workday will showcase its workforce management innovations — including Workday Human Capital Management (HCM), Workday Scheduling and Labor Optimization, Workday Time Tracking, Workday VNDLY, and more, as well as its Paradox solutions, Frontline Agent, Payroll Agent, Financial Audit Agent, Deployment Agent, and more — at the National Retail Federation's Big Show 2026. Attendees can meet Workday experts and explore live demonstrations at Workday booth #5057.

About Workday
Workday is the enterprise AI platform for managing people, money, and agents. Workday unifies HR and Finance on one intelligent platform with AI at the core to empower people at every level with the clarity, confidence, and insights they need to adapt quickly, make better decisions, and deliver outcomes that matter. Workday is used by more than 11,000 organizations around the world and across industries – from medium-sized businesses to more than 65% of the Fortune 500. For more information about Workday, visit workday.com.

© 2026 Workday, Inc. All rights reserved. Workday and the Workday logo are trademarks of Workday, Inc. All other brand and product names are the trademarks or registered trademarks of their respective holders.

Forward-Looking Statements
This press release contains forward-looking statements, including, among other things, statements regarding Workday's plans, beliefs, and expectations. These forward-looking statements are based on currently available information and Workday's current beliefs, expectations, and assumptions. Because forward-looking statements relate to the future, they involve risks, uncertainties, and assumptions that are difficult to predict and many of which are beyond Workday's control. If those risks materialize, assumptions prove incorrect, or business conditions change, actual results could differ materially from those implied in these forward-looking statements. Workday undertakes no obligation to update any such statements, except as required by law. Any unreleased services, features, or functions referenced in this document are subject to change and may not be delivered as planned or at all. Customers should make purchasing decisions based only on currently available services, features, and functions.

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/paradox-conversational-applicant-tracking-system-ats-now-available-through-workday-helping-organizations-hire-frontline-workers-faster-302656477.html

SOURCE Workday Inc.

FAQ

What is Paradox Conversational ATS and how does it integrate with Workday (WDAY)?

Paradox Conversational ATS is a text-based, AI hiring workflow now available through Workday that lets candidates search, apply, interview, and onboard via short conversations integrated into the Workday platform.

What hiring improvements do customers report after deploying Paradox Conversational ATS with Workday (WDAY)?

Customers report a 72% application completion rate, an average 3.5-day time-to-hire, and a 95% candidate satisfaction rating for onboarding in 2025.

When will Workday Frontline Agent be available to complement Paradox Conversational ATS (WDAY)?

Workday Frontline Agent is scheduled to be available in Spring 2026 to add text-based time, absence, and scheduling management.

Which industries and customers are cited as using Paradox Conversational ATS with Workday (WDAY)?

The offering targets frontline industries like retail, hospitality, and manufacturing; cited customers include 7-Eleven, Ace Hardware, and Valvoline.

How much manual work can Paradox Conversational ATS and Workday Frontline Agent reduce for employers (WDAY)?

Workday reports the conversational ATS can streamline hiring tasks by up to 90% and early adopters saw workforce task management reduced by up to 90%.