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Western Union Expands Initial Test Service from the United States to Cuba
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Pilot program now includes more than 4,400 retail locations across all 50 United States
Digital service now available over WesternUnion.com or the Western Union mobile app
Money can be received electronically into accounts at three major Cuban banks
DENVER--(BUSINESS WIRE)--
Western Union (NYSE: WU) today announced a major expansion of its pilot program providing money transfer services from the U.S. to Cuba.
The initial test phase of the pilot program, launched on January 4, included send service from a select group of U.S. retail locations in the Greater Miami area. Today, it has grown to more than 4,400 retail locations across the United States and Puerto Rico, as well as the availability of digital send service from WesternUnion.com and the Western Union mobile app.
Currently, customers can send money from the U.S. to receivers with bank and debit card accounts at the following banks in Cuba: Banco Popular de Ahorro, Banco Metropolitano S.A. and Banco de Credito y Comercio (Bandec).
To process transactions to Cuba, Western Union signed an agreement with Orbit S.A. who received authorization from the Central Bank of Cuba in February 2022 as a non-banking financial institution to process money transfers to the island.
Service Details
Funds can be received into bank accounts and debit cards only. Service is limited to consumer money transfers only. U.S. customers can remit up to USD2,000.00 per transaction by presenting valid government-issued identification.
Money will be available for receipt same day if sent prior to Noon U.S. Eastern Time. Remittances sent after Noon U.S. Eastern Time will be available the next business day.
Service is available to receivers with Carnet de Identidad IDs and bank and/or debit card accounts at the following banks in Cuba: Banco Popular de Ahorro, Banco Metropolitano S.A. and Banco de Credito y Comercio (Bandec).
Customers cannot send funds to their own MLC bank accounts/debit cards in Cuba.
Deposits are available in U.S. dollar currency only, which has the same equivalency to the Cuban Moneda Libremente Convertible (MLC).
The company has plans to expand the program further this year.
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About Western Union
The Western Union Company (NYSE: WU) is committed to helping people around the world who aspire to build financial futures for themselves, their loved ones and their communities. Our leading cross-border, cross-currency money movement, payments and digital financial services empower consumers, businesses, financial institutions and governments—across more than 200 countries and territories and nearly 130 currencies—to connect with billions of bank accounts, millions of digital wallets and cards, and a global footprint of hundreds of thousands of retail locations. Our goal is to offer accessible financial services that help people and communities prosper. For more information, visit www.westernunion.com.
with a 160+ year history of connecting people when it matters most, western union continues to shape the world in which we live. western union offers one of the easiest ways for families, friends and businesses to send money and stay connected almost anywhere in the world. it all comes down to the relationships we’ve established over many years. together with our agents, we speak our consumers’ languages and live in our consumers’ neighborhoods. and we share our consumers’ cultures. we are a significant part of each other’s lives. as a result, our agents and employees are more like ambassadors. they are ambassadors of trust. ambassadors of responsibility. and ambassadors of hope. they are the living, breathing manifestation of who we are as a company and everything we stand for. we are inspired, driven, responsible, connected, and game-changers. and we're moving forward with other new ventures too! western union has launched wu digital in san francisco, ca. this technology-driven divis
