Company Description
Bath & Body Works, Inc. (NYSE: BBWI) is a retailer focused on personal care and home fragrance products. The company is described in its public communications as the "Home of America’s Favorite Fragrances®" and a global leader in personal care and home fragrance, with top-selling collections that include fine fragrance mist, body lotion, body cream, 3‑wick candles, home fragrance diffusers and liquid hand soap. Its assortment also extends to soaps and sanitizers and other body care products referenced in its news releases.
According to multiple company press releases, Bath & Body Works serves customers through company-operated stores in the U.S. and Canada, international franchised locations, and an online storefront. The company highlights that it has a predominantly U.S.-based supply chain, which it states enables it to deliver "quality, on-trend luxuries at affordable prices." This supply chain supports both its personal care and home fragrance categories, including its well-known 3‑wick candles and seasonal collections.
Business focus and product categories
In its corporate "About" descriptions and earnings releases, Bath & Body Works emphasizes several core product categories:
- Body care – including fine fragrance mist, body lotion and body cream.
- Home fragrance – including 3‑wick candles and home fragrance diffusers.
- Hand soap and sanitizing – including liquid hand soap and sanitizers referenced in its strategic plan.
The company also develops ingredient-led formulas and focuses on what it calls "sensorial excellence" and "elevated storytelling" around fragrance, as described in its strategic transformation plan. A recent news release on rose-focused products illustrates this approach, highlighting fragrances such as Nocturnal Rose, Covered in Roses, Rose, "Inspire Love" Rose & Vanilla and Heirloom Rose, offered in formats like fine fragrance mists, body creams, lotions, eau de parfum, candles and body washes.
Store network and channels
Bath & Body Works reports that it operates a large network of company-operated stores in the U.S. and Canada and partner-operated international locations through franchise and wholesale arrangements. Its earnings materials break out sales from U.S. and Canada stores, direct (online) channels, and international operations, indicating that the business model spans physical retail and digital commerce. The company also notes that it serves customers "however and wherever they want to shop," referencing in-store experiences, its website and its app, as well as wholesale and marketplace channels in its strategic commentary.
Strategic priorities and transformation
In a detailed earnings and strategy release, Bath & Body Works outlined a strategic transformation plan it calls the Consumer First Formula. This plan focuses on four stated priorities:
- Create disruptive and innovative product – emphasizing product leadership in core categories of body care, home fragrance, soaps and sanitizers, with ingredient-led formulas and trend-focused innovation.
- Reignite the brand – aiming to build enduring fragrance franchises around iconic scents and to use elevated visual storytelling and social momentum across consumer touchpoints.
- Win in the marketplace – acquiring new consumers by enhancing digital and in-store experiences and expanding into wholesale channels and marketplaces.
- Operate with speed and efficiency – transforming the organization to be faster and more efficient, with work underway to break down silos, speed decision making and fund growth through operational discipline.
The company’s communications describe this plan as intended to drive "sustainable long-term growth" and to attract new, younger consumers, while relying on what it calls "unique enduring strengths" such as an iconic brand, loyal customers and a business model that generates margins and cash flow.
Events, promotions and brand moments
Bath & Body Works also highlights recurring promotional and brand events as part of its retail calendar. One example is its Annual Candle Day, described as one of the brand’s biggest shopping events of the year and a "fan-favorite holiday" that features exclusive new scents, limited-edition candles and throwback fragrances, particularly in its 3‑wick candle line. The company notes that this event draws millions of shoppers across stores, its website and its app.
In addition, product-focused campaigns—such as the relaunch and expansion of rose fragrances—showcase how the company refreshes and extends existing scent families while introducing new concepts like a genderless Nocturnal Rose fragrance developed in partnership with a fragrance house. These initiatives underscore the company’s emphasis on fragrance development and packaging inspired by fashion and design trends.
Workforce and seasonal hiring
Bath & Body Works has also issued communications about its seasonal hiring approach. Ahead of the holiday season, the company announced plans to hire tens of thousands of seasonal associates across the U.S., Canada and Puerto Rico, including part-time retail associates for its North American stores and full-time roles at its Ohio-based distribution centers. These seasonal roles are described as supporting peak holiday demand and contributing to customer experience in stores and logistics operations.
The company notes that seasonal associates receive certain benefits such as merchandise discounts, and that some seasonal roles can lead to longer-term opportunities in areas like distribution centers, supply chain operations, home office and field teams. Bath & Body Works also references external recognition related to employee wellbeing in its hiring communications.
Capital markets presence and investor communications
Bath & Body Works, Inc. is listed on the New York Stock Exchange under the symbol BBWI. The company regularly issues earnings releases and guidance updates, and it participates in investor conferences such as the Morgan Stanley Global Consumer & Retail Conference and the Goldman Sachs Global Retailing Conference, where its chief executive officer and chief financial officer take part in fireside chats.
The company files current reports on Form 8‑K with the U.S. Securities and Exchange Commission to furnish earnings press releases and guidance updates, as reflected in recent filings that incorporate quarterly results and outlook by reference. It also communicates that material financial and operational information may be shared through its investor relations website, SEC filings, public conference calls, webcasts and social media channels.
Industry classification
For sector classification purposes, Bath & Body Works is associated with the Retail Trade sector. While an external industry label may reference men’s clothing stores, the company’s own descriptions and news releases consistently characterize its operations as focused on personal care and home fragrance, highlighting body care, home fragrance, hand soap and related products.
Frequently asked questions (BBWI)
The following FAQs summarize key aspects of Bath & Body Works, Inc. based on its public disclosures.