Company Description
International Business Machines Corporation (IBM) is a New York–incorporated technology company whose capital stock trades on the New York Stock Exchange under the symbol IBM. Classified in the computer systems design services industry within the professional, scientific, and technical services sector, IBM focuses on software, IT consulting services, and hardware that help business and institutional customers modernize their technology workflows and manage critical data workloads.
According to company information, IBM helps clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain a competitive edge in their industries. Thousands of government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to support digital transformation. IBM describes itself as a provider of global hybrid cloud and AI, and consulting expertise, with offerings that span AI, quantum computing, industry-specific cloud solutions and consulting.
IBM’s technology is used for some of the world’s most important data workloads in areas like finance and retail. Its portfolio includes software and platforms such as Red Hat and watsonx, as well as mainframe systems. The company also highlights hybrid cloud and AI as central themes, combining infrastructure, software and consulting to help organizations run workloads across on‑premises environments, private infrastructure and public cloud providers.
Business model and services
IBM’s business model centers on providing software, IT consulting services and hardware to enterprises, governments and service providers. The company states that it works with thousands of government and corporate entities, helping them streamline business processes and reduce costs. Its consulting expertise is positioned around digital transformation, including AI-enabled solutions, hybrid cloud architectures and industry-specific cloud offerings.
IBM emphasizes hybrid cloud as a foundation for clients that need to run workloads across multiple environments. Red Hat OpenShift, an open source–based platform, is cited as a core element of this hybrid cloud approach. IBM also points to its work in AI, including watsonx and related tools, as well as quantum computing and advanced semiconductor research, as areas that support clients preparing for the AI era.
Hybrid cloud, AI and data workloads
IBM describes itself as a leading provider of global hybrid cloud and AI. Its hybrid cloud platform, combined with Red Hat OpenShift, is used by organizations in sectors such as financial services, telecommunications and healthcare to support digital transformations quickly, efficiently and securely. IBM’s products, including Red Hat, watsonx and mainframes, are used to handle critical data workloads, particularly in data-intensive industries like finance and retail.
The company also develops AI-ready software and environments. For example, IBM Sovereign Core is described as AI-ready sovereign-enabled software for enterprises, governments and service providers to build, deploy and manage AI-ready sovereign environments. Built on Red Hat’s open source foundation, Sovereign Core is intended to give organizations operational authority over cloud-native and AI workloads within chosen jurisdictions, with features such as customer-operated control planes, in‑boundary identity and keys, and governed AI inference.
Consulting and partnerships
IBM’s consulting capabilities are highlighted across multiple announcements. IBM Consulting works with clients in industries such as consumer, travel and transportation, aviation and education, often combining human expertise with AI assistants, agents and assets. Examples include collaborating with Riyadh Air to help the airline operate as an AI-native enterprise, and working with Pearson to build AI-powered learning tools and platforms for businesses, public organizations and educational institutions.
IBM also maintains long-term partnerships in sports and media, such as its multi-decade technology partnership with The All England Lawn Tennis Club, where IBM provides AI-powered features and hybrid cloud capabilities to support digital experiences for Wimbledon fans. These collaborations demonstrate how IBM applies its AI and hybrid cloud technologies to large-scale, data-rich environments.
Research, quantum computing and semiconductors
IBM reports ongoing work in quantum computing, describing a roadmap that includes large-scale, fault-tolerant quantum computers. In collaboration with Cisco, IBM has announced plans to explore networked distributed quantum computing by linking multiple quantum computers through quantum networking technologies. This work aims to support workloads that require very large numbers of qubits and quantum gates for applications such as optimization and materials design.
In semiconductors, IBM has entered into a joint research collaboration with the University of Dayton focused on next-generation semiconductor technologies and materials, including AI hardware, advanced packaging and photonics. IBM will contribute semiconductor equipment for a new nanofabrication facility, which is intended to support advanced research and workforce development for the AI era.
Regulation, resilience and critical infrastructure
IBM notes that thousands of government and corporate entities in critical infrastructure areas rely on its hybrid cloud platform and Red Hat OpenShift. In Europe, IBM has been designated as a critical ICT third-party provider under the EU’s Digital Operational Resilience Act (DORA), reflecting its role in supporting the resilience of financial entities such as banks, insurance companies and investment firms. IBM states that it collaborates with regulators and oversight bodies and invests in cybersecurity technologies, defenses and governance to meet high standards of security and operational resilience.
Capital markets and financing
IBM’s capital stock, with par value $0.20 per share, is listed on the New York Stock Exchange, and the company has multiple series of notes and debentures registered under Section 12(b) of the Securities Exchange Act of 1934. Recent Form 8‑K filings describe regular quarterly earnings presentations and the use of non‑GAAP financial measures alongside GAAP results. IBM has also entered into amendments to its three‑year and five‑year credit agreements, extending their maturities, which are disclosed in its regulatory filings.
IBM’s debt securities include various notes and debentures with different maturities, some of which have been removed from listing upon maturity or in connection with exchange actions. For example, Form 25 filings show the removal from listing of specific notes and debentures due in 2025, while the company’s common stock continues to trade on the New York Stock Exchange.
Industry role and client base
Within the professional, scientific, and technical services sector, IBM operates in computer systems design services with a focus on enterprise and institutional clients. The company reports that it helps clients streamline processes and gain competitive advantage through data insights, hybrid cloud architectures and AI. Its client base includes governments and corporate entities, particularly in critical infrastructure sectors such as financial services, telecommunications and healthcare.
IBM also engages in thought leadership and research on how AI is reshaping industries. For instance, the IBM Institute for Business Value, in collaboration with the National Retail Federation, has studied how generative AI influences consumer shopping decisions and how brands and retailers can respond. These research activities complement IBM’s technology offerings and consulting services.
Corporate values and commitments
Across its public communications, IBM emphasizes a long-standing commitment to trust, transparency, responsibility, inclusivity and service. The company links these themes to its work in AI, hybrid cloud, quantum computing and industry-specific solutions, presenting them as guiding principles for how it develops and deploys technology with clients around the world.