Company Description
International Money Express, Inc. (NASDAQ: IMXI), also known as Intermex, is a money remittance and digital money movement company that focuses on cross-border transfers. According to company disclosures, Intermex was founded in 1994 and applies proprietary technology to enable consumers to send money from the United States, Canada, Spain, Italy, the United Kingdom, and Germany to more than 60 countries. The company’s services are fulfilled and paid through thousands of retail and bank locations worldwide.
Intermex is headquartered in Miami, Florida, with international offices in Puebla, Mexico; Guatemala City, Guatemala; London, England; and Madrid, Spain. It is described in public filings and press releases as a money remittance provider to Latin America and the Caribbean, and more broadly as a global omnichannel money transfer service. The firm facilitates digital money movement through its websites, mobile apps, agent retailers, and company-operated stores.
Core business and services
Based on available information, Intermex’s primary business is processing money transfers and related services. Earlier descriptions note that the company offers wire transfer, money order, foreign exchange, and check cashing services, with a significant portion of revenue historically derived from wire transfer and money order fees. The business has been organized around a single reportable segment focused on money remittance services from the U.S. and Canada to Mexico, Guatemala, and other countries in Latin America, Africa, and Asia.
Recent company communications emphasize Intermex’s role as a money remittance provider to Latin America and the Caribbean while also highlighting expansion to additional regions. The company’s omnichannel model allows consumers to initiate transactions through agent retailers, company-operated stores, mobile applications, and online platforms, with payouts available at retail and bank locations in destination countries.
Geographic reach and payout network
Intermex states that it enables money transfers from the United States, Canada, Spain, Italy, the United Kingdom, and Germany to more than 60 countries, where available and subject to applicable regulations. Its payout network includes thousands of retail and bank locations worldwide. Public announcements describe strong corridors to Mexico, Guatemala, Honduras, El Salvador, the Dominican Republic, and other Latin American markets, as well as growing reach into parts of Africa, Southeast Asia, and the European Union through partnerships and platform offerings.
The company’s disclosures also reference a focus on Latin America and the Caribbean as historically important regions, while more recent initiatives extend services to African markets in collaboration with regional partners. These activities are supported by Intermex’s technology platform and compliance infrastructure.
Digital platforms and technology
Intermex highlights its use of proprietary technology to support digital money movement. The company facilitates transfers through its own mobile apps and websites, and through agent and partner channels that integrate Intermex’s systems. Public materials describe an omnichannel approach that combines digital and in-person experiences.
Intermex has introduced several technology-driven offerings, including:
- Intermex Digital Solutions, which powers digital financial platforms for partners, such as Banco Industrial’s Zigi App in Guatemala. This arrangement allows remittance recipients to receive funds directly into Zigi or Banco Industrial accounts using a phone number, and to access digital financial tools through the app.
- Business-to-Business Solutions, which provide banks, fintechs, and money service businesses access to Intermex technology, compliance tools, and settlement systems. Partners can offer international transfers under their own brands while relying on Intermex’s infrastructure.
- A Remittance-as-a-Service (RaaS) platform that lets businesses embed cross-border money transfers into their own customer experiences. According to company announcements, this platform supports person-to-person and business-to-person payments to markets such as Mexico, Guatemala, Honduras, the Dominican Republic, El Salvador, and select countries in Southeast Asia, the European Union, and Africa.
These offerings are presented as turnkey solutions that include licensing coverage in U.S. jurisdictions, know-your-customer and anti-money-laundering compliance measures, payout network access, integrated payment services, merchant account management, chargeback support, anti-fraud tools, and 24/7 bilingual customer support.
Payroll and card-based programs
Intermex also operates a Payroll Card Program in partnership with Central Payments. Company communications state that this program allows U.S. employers to digitize payroll disbursement at no additional cost to employers, reducing reliance on cash and paper checks. Employees using the Intermex Payroll Mastercard gain access to their wages and can participate more fully in digital financial services.
As part of this initiative, Intermex and Central Payments have launched a feature that enables Intermex Payroll cardholders to send international wires with no transfer fee directly from the Intermex mobile app and web platform. This combines payroll and remittance services within a single digital experience.
Partnerships and corridor development
Intermex’s public announcements describe multiple partnerships aimed at strengthening specific remittance corridors and expanding its global footprint:
- An alliance with Banco Industrial in Guatemala, where Intermex Digital Solutions powers the Zigi App to receive remittances directly into digital or bank accounts using a phone number.
- A strategic alliance with Caribe Express and the La Nacional brand in the Dominican Republic, combining Intermex’s digital infrastructure with Caribe Express’s payout network and brand recognition to enhance remittances between the United States and the Dominican Republic.
- A partnership with Orbit Money Transfer in Canada, connecting Orbit’s customers to Intermex’s payout network across Latin America and the Caribbean through Orbit’s digital platform and retail branches.
- A strategic partnership with Zeepay, a fintech focused on Africa, using Intermex’s Wire-as-a-Service platform to support money transfers serving African communities abroad, including Africans living in the United States and, through Zeepay’s channels, in Europe.
These collaborations are described as supporting financial inclusion and expanding access to secure, convenient cross-border payment options for individuals and communities.
Corporate and regulatory context
Intermex is incorporated in Delaware and files reports with the U.S. Securities and Exchange Commission (SEC). The company’s common stock trades on the Nasdaq Stock Market under the symbol IMXI. SEC filings and press releases indicate that Intermex operates as a single reportable segment focused on money remittance and related services.
In August 2025, Intermex and The Western Union Company entered into an Agreement and Plan of Merger under which Western Union agreed to acquire all outstanding shares of Intermex in an all-cash transaction, subject to stockholder and regulatory approvals and other customary closing conditions. Subsequent filings and joint press releases report the expiration of the Hart-Scott-Rodino Act waiting period and note that the transaction is expected to close in mid-2026, although completion is not guaranteed and remains subject to remaining conditions.
Intermex’s SEC filings describe the merger process, required approvals, potential termination conditions, and the expectation that, if the merger is completed, Intermex will become a wholly owned subsidiary of Western Union and its shares will be delisted from Nasdaq and deregistered under the Exchange Act. Until such events occur, Intermex continues to report as an independent public company.
Business model and segment focus
Available descriptions indicate that Intermex historically derives the majority of its revenue from wire transfer and money order fees. The company’s operations have been organized around a single segment providing money remittance services between the U.S. and Canada and destination markets including Mexico, Guatemala, and other countries in Latin America, Africa, and Asia.
Intermex also reports non-GAAP performance measures such as Adjusted Net Income, Adjusted Earnings per Share, Adjusted EBITDA, Adjusted EBITDA Margin, and Net Free Cash Generated. These metrics are presented in its financial communications as tools for evaluating operating performance and trends, alongside GAAP results.
Risk and regulatory considerations
In its public filings, Intermex identifies various risks that could affect its business, including changes in immigration laws and enforcement, economic conditions, foreign exchange volatility, competition in money transfer and payment services, regulatory requirements related to money transmission, data protection and cybersecurity, and factors associated with the proposed acquisition by Western Union. The company notes that forward-looking statements are subject to uncertainties and that actual results may differ from projections.
FAQs about International Money Express, Inc. (Intermex)
- What does International Money Express, Inc. (Intermex) do?
Intermex focuses on money remittance and digital money movement services. It enables consumers to send money from the United States, Canada, Spain, Italy, the United Kingdom, and Germany to more than 60 countries, with transactions fulfilled through thousands of retail and bank locations worldwide.
- Where is Intermex headquartered?
Intermex is headquartered in Miami, Florida. The company also maintains international offices in Puebla, Mexico; Guatemala City, Guatemala; London, England; and Madrid, Spain.
- In which regions does Intermex primarily operate?
Public descriptions emphasize Intermex’s role as a money remittance provider to Latin America and the Caribbean, with key corridors such as Mexico, Guatemala, Honduras, El Salvador, and the Dominican Republic. The company also supports transfers to additional countries in Latin America, Africa, Asia, and other regions.
- How can customers send money with Intermex?
According to company information, customers can initiate transfers through agent retailers, company-operated stores, Intermex’s mobile apps, and its websites. Transactions are then paid out at participating retail and bank locations in destination countries.
- What is Intermex’s Remittance-as-a-Service (RaaS) platform?
Intermex’s Remittance-as-a-Service platform is described as a redesigned service that allows businesses to embed cross-border money transfers into their own customer experiences. It supports person-to-person and business-to-person payments to markets including Mexico, Guatemala, Honduras, the Dominican Republic, El Salvador, and select countries in Southeast Asia, the European Union, and Africa.
- What is Intermex’s Payroll Card Program?
The Intermex Payroll Card Program, offered in partnership with Central Payments, allows U.S. employers to digitize payroll disbursement. Employees using the Intermex Payroll Mastercard can access their wages and, according to company announcements, send international wires with no transfer fee directly from the Intermex mobile app and web platform.
- What partnerships has Intermex announced to expand its services?
Intermex has announced partnerships with Banco Industrial in Guatemala to power the Zigi App, with Caribe Express in the Dominican Republic to enhance remittances between the U.S. and the Dominican Republic, with Orbit Money Transfer in Canada to connect Orbit’s customers to Intermex’s payout network in Latin America and the Caribbean, and with Zeepay to expand money transfer services to Africa using Intermex’s Wire-as-a-Service platform.
- Is Intermex being acquired by Western Union?
In August 2025, Intermex and The Western Union Company entered into a merger agreement under which Western Union will acquire Intermex in an all-cash transaction, subject to stockholder approval, regulatory approvals, and other customary closing conditions. Subsequent filings report the expiration of the Hart-Scott-Rodino Act waiting period and indicate an expected closing in mid-2026, although completion is not assured.
- On which exchange does Intermex trade and what is its ticker symbol?
Intermex’s common stock trades on the Nasdaq Stock Market under the ticker symbol IMXI.
- How does Intermex present its financial performance?
In addition to GAAP measures, Intermex reports non-GAAP metrics such as Adjusted Net Income, Adjusted Earnings per Share, Adjusted EBITDA, Adjusted EBITDA Margin, and Net Free Cash Generated. These measures are described in company communications as tools used by management and investors to evaluate business performance and trends.
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Short Interest History
Short interest in International Mny Express (IMXI) currently stands at 932.7 thousand shares, down 12.4% from the previous reporting period, representing 2.3% of the float. This relatively low short interest suggests limited bearish sentiment. The 5.1 days to cover indicates moderate liquidity for short covering.
Days to Cover History
Days to cover for International Mny Express (IMXI) currently stands at 5.1 days, up 17.5% from the previous period. This moderate days-to-cover ratio suggests reasonable liquidity for short covering, requiring about a week of average trading volume. The days to cover has increased 155% over the past year, indicating either rising short interest or declining trading volume. The ratio has shown significant volatility over the period, ranging from 1.0 to 6.9 days.