Company Description
The Kroger Co. (NYSE: KR) is a U.S.-based retail company in the Supermarkets and Other Grocery (except Convenience) Stores industry within the Retail Trade sector. According to the company, it operates retail food stores under a variety of banner names across its family of companies, serving millions of customers each day. Kroger describes its purpose as "To Feed the Human Spirit™," emphasizing food, community impact, and customer experience across both in-store and eCommerce channels.
Kroger is widely recognized as one of the largest grocery retailers in the United States. Polygon data notes that the company has about 2,700 stores across more than 20 supermarket banners and that it is a top-two grocer in most of its major market areas. The company’s business centers on selling nonperishable and fresh food, with Polygon data indicating that nonperishable and fresh food sales represent a substantial majority of revenue. A significant portion of these sales comes from Kroger’s private-label portfolio, and Polygon data states that the company manufactures part of this portfolio through its own food production plants.
Core Retail and Grocery Operations
Kroger’s retail operations focus on grocery, fresh food, and household essentials. The company highlights that its associates serve over 11 million customers daily through retail food stores and a digital or eCommerce shopping experience. Stores operate under a variety of banner names, which include Kroger’s Family of Companies banners referenced in its news releases, such as Ralphs, Fred Meyer, King Soopers, Smith’s, Fry’s, Harris Teeter, Mariano’s and others mentioned in partnership announcements.
Polygon data notes that Kroger’s revenue mix is heavily concentrated in nonperishable and fresh food. Over one fourth of these sales are attributed to private-label brands, often referred to by Kroger as "Our Brands" in its public communications. The company also operates fuel stations and pharmacies at a large share of its store locations, according to Polygon data, integrating fuel, pharmacy, and grocery into a single shopping experience.
Private-Label and Our Brands
Kroger places particular emphasis on its Our Brands portfolio, which includes banners such as Private Selection®, Simple Truth®, and products sold under the Kroger name. Company news highlights seasonal and trend-focused assortments, such as the Private Selection Harvest Apple collection, which features limited-edition items like spiced apple beverages, snacks, bakery items, and other apple-inspired products. These releases illustrate how Kroger uses its brands to respond to customer preferences and seasonal demand.
In its food trend predictions, Kroger’s team of food experts identifies themes such as higher-protein and fiber-rich foods, one-bite snacks and mini meals, citrus-forward flavors, restaurant-style home cooking at home, and Asian-inspired mashups. The company connects these trends directly to products in its exclusive brands, indicating that product development within Our Brands is an important part of its retail strategy.
Health, Pharmacy, and Clinics
Kroger Health is described by the company as the healthcare division of The Kroger Co. and "one of America's leading retail healthcare organizations," serving more than 17 million patients annually. Kroger Health includes the Kroger Family of Pharmacies, which operates thousands of pharmacies across numerous states, and The Little Clinic, which offers telehealth services in multiple states and operates in-person clinics in several states as well.
Through Kroger Health and The Little Clinic, the company offers vaccinations for flu, COVID-19, RSV, and other routine immunizations, as well as healthcare services delivered by pharmacists, nurse practitioners, physician associates or assistants, registered dietitians, and technicians. Kroger Health communications emphasize the concept of "food as medicine," reflecting a focus on preventive care and nutrition-oriented health support within the retail environment.
Digital, eCommerce, and Delivery
Kroger states that it serves customers through a "seamless" or integrated digital shopping experience alongside its physical stores. This includes eCommerce ordering, pickup, and delivery options. The company has announced partnerships to broaden access to its assortment, such as the launch of nearly 2,700 Kroger Family of Companies stores on the Uber Eats, Uber, and Postmates apps. That rollout allows customers to order fresh groceries, Our Brands favorites, household essentials, floral, sushi, and more for on-demand and same-day delivery via Uber’s platforms.
Kroger has also described a generative AI strategy in collaboration with Google Cloud. Using Google Cloud’s Gemini Enterprise for Customer Experience, Kroger plans to support an integrated meal and shopping assistant that can help customers plan meals, build shopping lists and carts, and receive product recommendations based on assortment, pricing, and availability. The company positions this AI-enabled assistant as a way to simplify complex shopping tasks and personalize the digital grocery experience.
Loyalty, Savings, and Membership Programs
Kroger highlights a range of savings mechanisms for customers, including everyday low prices, weekly promotions, digital coupons, and fuel points. The company’s Yearly Checkout feature allows loyalty account holders to view personalized summaries of annual savings, shopping habits, and frequently purchased products. This reflects Kroger’s use of data from loyalty programs to provide insights back to customers.
The company also offers a membership program called Boost by Kroger Plus, which includes benefits such as free delivery on qualifying orders, enhanced fuel points, and member-exclusive offers, as described in Kroger communications. In addition, Kroger has introduced a Verified Savings Program that provides a discount on fruits and vegetables and reduced Boost membership pricing to eligible customers who participate in certain government assistance programs. This program is framed as part of Kroger’s effort to expand food access and reduce barriers to healthy eating.
Nutrition, Wellness, and Food Access
Kroger frequently connects its retail operations to broader nutrition and wellness goals. Through tools like the OptUP® Nutrition Insights program and FoodHealth Score data, customers can evaluate the nutritional profile of products and track purchases over time. The company also offers access to virtual nutrition consultations with registered dietitians, providing meal planning guidance and product recommendations.
In partnership with banners such as Harris Teeter, a wholly owned subsidiary of The Kroger Co., the company supports initiatives that promote healthier choices, including smart product tags and protein-focused product lines. These efforts align with Kroger’s stated focus on helping customers pursue wellness goals and make informed food decisions.
Corporate Purpose and Community Impact
Kroger consistently references its corporate purpose, "To Feed the Human Spirit™," in its public statements. This purpose connects day-to-day retail operations with community support and environmental and social goals. The company notes that it is "creating #ZeroHungerZeroWaste communities," referring to its Zero Hunger | Zero Waste impact plan. Through this plan, Kroger reports that it has directed hundreds of millions of meals to communities in a single year and billions of meals since the plan’s launch, illustrating a long-term commitment to addressing food insecurity and reducing waste.
In addition to hunger relief, Kroger’s communications highlight community engagement through foundations, partnerships, and board service by its leaders. These activities support food industry organizations, local charities, and initiatives related to diversity, education, and health.
Corporate Governance and Shareholder Matters
Kroger is incorporated in Ohio and its common stock trades on the New York Stock Exchange under the ticker symbol KR, as reflected in its SEC filings. The company holds annual meetings of shareholders where directors are elected, executive compensation is subject to advisory votes, and shareholder proposals are considered. SEC filings describe matters such as the election of directors, ratification of the independent auditor, and the outcome of shareholder proposals on topics including environmental and social issues.
The company also files current reports on Form 8-K to disclose material events, including quarterly results, significant operational decisions, and shareholder meeting outcomes. For example, Kroger has reported on updates to its eCommerce plan and the closure of certain fulfillment centers, along with related impairment charges and payments. These filings provide investors with insight into strategic decisions and their financial implications.
eCommerce Network and Operational Adjustments
In connection with its eCommerce strategy, Kroger has disclosed that it will close certain fulfillment centers in the United States and has recognized impairment and related charges as a result. An amended Form 8-K notes that these charges include a cash payment to Ocado. This illustrates that Kroger continues to adjust its automated fulfillment network in response to financial expectations and strategic priorities.
Business Scale and Workforce
In multiple news releases, Kroger states that, across its family of companies, it has more than 400,000 associates or nearly 420,000 associates, depending on the specific communication. These associates serve over 11 million customers daily through retail food stores and digital channels. This underscores the company’s scale as a national grocery retailer with a large workforce and broad customer reach.
FAQs About The Kroger Co. (KR)
- What does The Kroger Co. do?
Kroger operates retail food stores under various banner names and serves customers through in-store and eCommerce grocery experiences. Its business focuses on nonperishable and fresh food, private-label products, pharmacies, fuel stations, and related household essentials. - What industry and sector is Kroger in?
The Kroger Co. is classified in the "Supermarkets and Other Grocery (except Convenience) Stores" industry within the Retail Trade sector. - Where is Kroger’s stock listed and what is its ticker symbol?
According to its SEC filings, Kroger’s common stock is listed on the New York Stock Exchange under the ticker symbol KR. - What are Kroger’s private-label or "Our Brands" products?
Kroger refers to its exclusive brands as Our Brands, which include lines such as Private Selection® and Simple Truth®. Company communications highlight these brands in seasonal collections, food trend products, and award-winning items. - What is Kroger Health?
Kroger Health is the healthcare division of The Kroger Co. It includes the Kroger Family of Pharmacies and The Little Clinic, serving millions of patients annually with pharmacy services, vaccinations, telehealth, and in-person clinic care. - How does Kroger support digital and online grocery shopping?
Kroger offers eCommerce ordering, pickup, and delivery, and has partnered with platforms such as Uber Eats, Uber, and Postmates to provide on-demand and same-day delivery from thousands of its banner locations. It is also working with Google Cloud to deploy AI-powered shopping and meal assistants. - What is Boost by Kroger Plus?
Boost by Kroger Plus is a membership program described by the company that offers benefits such as free delivery on qualifying orders, enhanced fuel points, and member-exclusive offers. Some communications also reference additional benefits for annual members. - How does Kroger address food access and affordability?
Kroger mentions multiple efforts to support food access, including everyday low prices, promotions, fuel points, and the Verified Savings Program, which offers discounts on fruits and vegetables and reduced Boost membership pricing to eligible customers in certain government assistance programs. - What is Kroger’s Zero Hunger | Zero Waste plan?
Zero Hunger | Zero Waste is Kroger’s impact plan aimed at creating communities with no hunger and no waste. The company reports directing hundreds of millions of meals in a single year and billions of meals since the plan’s launch as part of this effort. - How does Kroger use data and AI in its business?
Kroger uses loyalty and shopping data to provide personalized savings and insights, such as the Yearly Checkout feature. Through its expanded relationship with Google Cloud, it plans to use generative AI tools like Gemini Enterprise for Customer Experience to power a shopping assistant that can help customers plan meals, build carts, and receive product recommendations.