Company Description
Westrock Coffee Company (Nasdaq: WEST) is an integrated coffee, tea, flavors, extracts, and ingredients solutions provider based in the United States. According to the company’s public disclosures, Westrock Coffee focuses on coffee sourcing, supply chain management, product development, roasting, packaging, and distribution services for business customers. Its offerings are directed to the retail, foodservice and restaurant, convenience store and travel center, consumer packaged goods (CPG), non-commercial, and hospitality channels in the U.S. and internationally.
The company reports two primary segments: Beverage Solutions and Sustainable Sourcing & Traceability (SS&T). The Beverage Solutions segment is identified in company materials as the segment from which Westrock Coffee generates the majority of its revenue. SS&T focuses on sourcing and traceability activities, reflecting the company’s role in connecting coffee and tea from origin countries to branded and private label customers.
Business model and operations
Westrock Coffee describes itself as a leading integrated supplier to coffee, tea, and energy beverage brands. Its business model spans the value chain from sourcing raw coffee and tea in origin countries to providing finished and semi-finished products and related services for brand owners and retailers. The company states that it provides:
- Coffee and tea sourcing, including procurement from numerous origin countries
- Supply chain management for large retail and foodservice customers
- Product development for coffee, tea, flavors, extracts, and other beverage ingredients
- Roasting, packaging, and distribution services for business customers
Westrock Coffee reports that it has offices in 10 countries and sources coffee and tea from 35 origin countries, supporting a global supply network that serves customers “around the world.”
Manufacturing footprint and facilities
Company news releases highlight a growing manufacturing footprint in Arkansas. Westrock Coffee has described:
- A large extract and ready-to-drink (RTD) manufacturing facility in Conway, Arkansas
- A new single-serve cup manufacturing facility in Conway, Arkansas, referred to as the “Clark” facility, focused on single-serve coffee products
- An original production facility in North Little Rock, Arkansas
- Corporate headquarters in Little Rock, Arkansas
The Conway facilities are described as part of a significant manufacturing complex dedicated to single-serve coffee and ready-to-drink coffee products. Company communications state that the new single-serve plant is designed to produce millions of single-serve coffee cups daily, and that the extract and RTD facility supports ready-to-drink can and glass bottle products.
Customer base and end markets
Westrock Coffee’s disclosures indicate that its services and products are directed to a range of business-to-business customers, including:
- Retailers
- Foodservice and restaurant operators
- Convenience store and travel center operators
- CPG companies
- Non-commercial accounts
- Hospitality industry participants
In its public commentary, the company states that it aims to be a “premiere integrated strategic supplier” to “pre-eminent” global coffee, tea, and energy beverage brands. It has also referenced relationships with major brands that rely on Westrock Coffee for product development and manufacturing services.
Segment structure: Beverage Solutions and SS&T
Westrock Coffee organizes its reporting into two segments:
- Beverage Solutions – This segment includes the company’s core beverage manufacturing and solutions activities. Company guidance and earnings releases indicate that Beverage Solutions contributes the largest share of segment net sales and segment adjusted EBITDA.
- Sustainable Sourcing & Traceability (SS&T) – This segment covers sourcing and traceability operations, including the procurement and traceability of coffee and tea from origin countries.
Management commentary in earnings releases links growth in both segments to new contracts, expanded manufacturing capacity in Conway, Arkansas, and increased volumes in core coffee and ready-to-drink products.
Capital structure, exchange listing, and financing
Westrock Coffee’s common stock is listed on The Nasdaq Stock Market LLC under the trading symbol WEST. SEC filings show that the company has Series A Convertible Preferred Shares outstanding and has entered into various credit agreements to support its operations and capital projects.
In a Form 8-K dated November 6, 2025, the company reported that it sold and issued, in a private placement, 5.00% convertible senior unsecured notes due 2031 in an aggregate principal amount of $30 million. These notes are senior unsecured obligations of the company, bear interest at 5.00% per year, and are convertible into shares of common stock at an initial conversion price of $5.25 per share, subject to adjustment and certain limitations on the number of shares that may be issued upon conversion.
The same filing describes an amendment to the company’s existing credit agreement through its subsidiary Westrock Beverage Solutions, LLC. The amendment adjusts the secured net leverage ratio and interest coverage ratio covenants during a defined covenant relief period and permits the issuance of convertible notes, including the 2031 notes.
Growth initiatives and strategic focus
Across multiple earnings releases, Westrock Coffee’s management has discussed several themes related to its strategy and operations:
- Scaling production at the Conway, Arkansas extract and RTD facility, including ready-to-drink can and glass bottle products
- Launching and ramping a single-serve cup manufacturing plant in Conway
- Expanding relationships with major coffee, tea, and energy beverage brands for product development and manufacturing
- Managing leverage and liquidity under its credit agreements, including covenant relief and amendments
Company statements link record segment performance and net sales growth in recent periods to increased production, deliveries, and new contracts flowing through its Arkansas manufacturing complex.
Geographic reach and sourcing
Westrock Coffee reports that it has offices in 10 countries and sources coffee and tea from 35 origin countries. While specific countries are not listed in the provided materials, this sourcing footprint is described as supporting customers “around the world” in retail, foodservice, CPG, non-commercial, and hospitality channels.
Risk factors and considerations
Forward-looking statements and risk factor summaries in Westrock Coffee’s news releases and SEC filings highlight several areas of risk, including:
- Changes in domestic and foreign business, market, financial, political, and legal conditions
- Increases in the “C” market price of green coffee
- Inability to secure adequate supplies of key raw materials, including green coffee and tea
- Supply chain disruptions, including from tariffs or trade restrictions
- Uncertainty around projected financial information and timing of business milestones
- Competition and industry consolidation in coffee and related beverage markets
- Future indebtedness levels and access to debt or equity financing
- Execution risks related to the build-out and scale-up of the Conway, Arkansas facilities
These risk descriptions are drawn from the company’s earnings releases and references to its Annual Reports on Form 10-K filed with the U.S. Securities and Exchange Commission.
Position within the beverage supply chain
According to its public communications, Westrock Coffee aims to serve as an integrated partner for brands that require sourcing, product development, and manufacturing capabilities in coffee, tea, and related beverages. By combining sourcing from multiple origin countries with roasting, extraction, ready-to-drink manufacturing, and single-serve cup production, the company positions itself as a supplier to both branded and private label programs across retail and foodservice channels.
Use of non-GAAP and segment measures
Westrock Coffee regularly reports Consolidated Adjusted EBITDA as a non-GAAP financial measure, along with Segment Adjusted EBITDA for Beverage Solutions and SS&T. The company notes that these measures exclude certain items, including scale-up costs associated with its Conway facility, and that reconciliations to the most directly comparable GAAP measures are provided in its earnings materials. Segment Adjusted EBITDA is described as a segment performance measure required under U.S. GAAP segment reporting standards.