Company Description
Yelp Inc. (NYSE: YELP) operates in the online content market and is described as a community-driven platform that connects people with great local businesses. According to the company, millions of people rely on Yelp for useful and trusted local business information, reviews and photos to help inform their spending decisions. Yelp provides a web-based platform and mobile application that help consumers discover, connect and transact with local businesses, and it has stated that it serves a broad range of categories. Yelp was founded in 2004 in San Francisco and is classified in the Information sector within the internet publishing and web search–related industry.
Yelp’s platform is positioned as a one-stop local platform where users can find local business information and share their experiences. The company highlights that consumers use Yelp to read reviews, view photos and access other user-generated content when deciding where to spend their money. In addition, Yelp notes that it makes it easy for people to request a quote for a service or book a table at a restaurant directly through its platform, which helps bridge the gap between consumers and local businesses.
On the business side, Yelp offers Advertising Products and Business Page Products. Based on the available information, Yelp generates revenue mainly from the sale of advertising on its website and mobile app to businesses. The company has also disclosed that it lets buyers transact directly with businesses through its platform. The Polygon description further notes that Yelp generates the majority of its revenue from the United States.
Core platform and user experience
Yelp describes itself as a community-driven service built around human-generated content. Consumers contribute reviews, tips, photos and, in some cases, videos about local businesses. This content is then used by other users to evaluate options and make more informed spending decisions. The company emphasizes that millions of people rely on this information, and that Yelp’s content helps people decide where to eat, which service professional to hire, and how to choose among local options.
The platform is accessible via both a website and mobile applications. Yelp explains that it helps consumers discover, connect and transact with businesses, and that it supports actions such as requesting a quote for a service and booking a restaurant table. These capabilities are presented as ways to streamline the process from discovery to transaction within the same environment.
Business model and revenue generation
According to the Polygon description, Yelp operates in the online content market and generates revenue mainly from advertising sold to businesses on its website and mobile app. The company’s products and services include Advertising Products and Business Page Products, which are designed for businesses that want to reach Yelp’s audience. The description also notes that the majority of Yelp’s revenue comes from the United States.
Yelp’s SEC filings and press releases discuss financial performance in terms of net revenue, net income, adjusted EBITDA and free cash flow, but those figures change over time and are not repeated here. Instead, the key evergreen point is that Yelp’s financial disclosures reflect a business built on monetizing its platform through advertising and related offerings to local businesses that wish to appear in front of Yelp’s users.
AI features and product development focus
Recent company communications describe an ongoing AI-focused product strategy. Yelp has announced the rollout of more than 35 new features and updates as part of a Fall Product Release, and management has characterized this as part of a transformation with AI. The company highlights the evolution of Yelp Assistant, an AI chatbot that can answer questions about businesses by drawing on reviews, photos, business page information and other content. Yelp states that Yelp Assistant is available on eligible business pages on iOS and Android and can provide concise, relevant answers with supporting photos and reviews.
For restaurants and local businesses, Yelp has introduced AI-powered call answering services called Yelp Host and Yelp Receptionist. The company explains that these services use AI to answer and triage incoming calls so staff can focus on guests and clients. Yelp notes that these solutions can answer inquiries, ask follow-up questions, take and summarize messages, transfer calls and filter spam, and that they are designed for speed, natural conversation and business-level customization.
Yelp has also described additional AI-enabled features such as Menu Vision, natural language and voice search, Popular Offerings, AI-grouped before-and-after photos, Review Insights, AI-powered response quality badges and AI-stitched videos. In its own words, these features are intended to make local discovery more conversational, visual and seamless, and to build on Yelp’s foundation of trusted content.
Partnerships and ecosystem connections
Yelp has announced a third-party delivery partnership with DoorDash, described as a global leader in local commerce. Under this preferred partnership, when diners choose to order on Yelp, DoorDash will power the ordering and delivery experience. The companies state that this arrangement gives Yelp users access to takeout and delivery options from more than 500,000 merchants on DoorDash’s network. Yelp characterizes this partnership as combining its trusted restaurant reviews and AI-powered tools with DoorDash’s delivery capabilities to enhance the consumer experience.
Corporate structure and regulatory disclosures
Yelp Inc. is incorporated in Delaware and trades on the New York Stock Exchange under the ticker symbol YELP, as reflected in its SEC filings. The company files periodic and current reports with the U.S. Securities and Exchange Commission, including Forms 10-K, 10-Q and 8-K. Recent 8-K filings have covered topics such as quarterly financial results, amendments to a revolving credit and guaranty agreement, and changes to the board of directors.
In an 8-K dated December 19, 2025, Yelp reported that it entered into a First Amendment to its Revolving Credit and Guaranty Agreement, increasing total borrowing capacity and the letter of credit sub-limit, and appointing a new administrative and collateral agent. The filing noted that there were no material changes to interest provisions, fees, covenants or events of default as a result of the amendment. Other 8-K filings have furnished press releases and shareholder letters related to quarterly results and described the appointment of a new independent director to the board.
Geographic focus
The Polygon description indicates that Yelp is based in the United States and that the company generates the majority of its revenue from the United States. Company press releases also identify San Francisco as the city where Yelp was founded. While Yelp’s content is accessible via the web and mobile apps, the available data emphasize its U.S. base and revenue concentration.
Stock and investor information
Yelp’s common stock is listed on the NYSE under the symbol YELP. The company communicates with investors through shareholder letters, earnings press releases and conference presentations. It has stated that it intends to make future announcements of material financial and other information through its investor relations channels and SEC filings. Investors can review the company’s risk factors, management’s discussion and analysis and financial statements in its Annual Reports on Form 10-K and Quarterly Reports on Form 10-Q filed with the SEC.
Frequently asked questions about Yelp Inc.
The following FAQs summarize key points based on the available information.