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Customers Bancorp Q3 2026 earnings rise to $78.4M

Updated 2026 targets include 12%+ loan growth, 9%+ deposit growth and net interest income of $805 million to $810 million.

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8-K

Rhea-AI Filing Summary

Customers Bancorp, Inc. reported third-quarter 2026 net income available to common shareholders of $78.4 million, or $2.25 per diluted share, compared with $73.7 million and $2.20 a year earlier. Net interest income was $208.1 million, up 7.6% from the second quarter. Deposits rose $831 million, or 3.8%, to $22.6 billion, while total loans and leases rose $496 million, or 2.8%, to $18.5 billion. Non-interest-bearing deposits reached $7.2 billion, 31.9% of deposits.

Net interest margin was 3.19%, and the efficiency ratio was 47.2%, versus 50.6% in the prior quarter. Nonperforming loans were 0.29% of total loans and leases, compared with 0.17% a year earlier; the estimated common equity Tier 1 capital ratio was 12.6% at quarter-end. The company updated its 2026 targets to loan growth of 12%+, deposit growth of 9%+, net interest income of $805 million to $810 million, non-interest expense of $460 million to $465 million and a 22% to 23% tax rate. It also repurchased 492,178 common shares in the quarter.

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Positive

  • Moderate pointCommon-shareholder earnings rose to $78.4 million from $73.7 million a year earlier.

Negative

  • None.

Filing Explained

The revised outlook moves loan growth from 8–12% to 12%+ and net interest income from $800–$830 million to $805–$810 million.

At September 30, 2026, Customers Bancorp reported immediately available liquidity covering approximately 151% of its estimated $7.6 billion in uninsured deposits.

Against its prior 2026 outlook, management revised loan-growth guidance from 8%–12% to 12%+, deposit-growth guidance from 8%–12% to 9%+, net interest income from $800–$830 million to $805–$810 million, non-interest expense from $440–$460 million to $460–$465 million, and the tax-rate range from 23%–25% to 22%–23%.

Item 2.02 Results of Operations and Financial Condition Financial
Disclosure of earnings results, typically an earnings press release or preliminary financials.
Item 7.01 Regulation FD Disclosure Disclosure
Material non-public information disclosed under Regulation Fair Disclosure, often investor presentations or guidance.
Item 9.01 Financial Statements and Exhibits Exhibits
Financial statements, pro forma financial information, or exhibit attachments filed with this report.
Net income available to common shareholders $78.4 million Third quarter 2026; $73.7 million in Q3 2025
Diluted earnings per share $2.25 per diluted share Third quarter 2026
Net interest income $208.1 million Third quarter 2026; up 7.6% from Q2 2026
Total deposits $22.6 billion As of September 30, 2026; up 3.8% from Q2 2026
Total loans and leases $18.5 billion As of September 30, 2026; up 2.8% from Q2 2026
Nonperforming loans to total loans and leases 0.29% As of September 30, 2026; 0.17% in Q3 2025
Common equity Tier 1 capital ratio 12.6% Estimated for Q3 2026
Net interest margin financial
"Net interest margin expanded to 3.19%"
Net interest margin measures how much a bank earns from lending and investing compared with what it pays for funding, expressed as a percentage of its interest-earning assets. Think of it like a grocery store’s markup: it shows the gap between buying cost and selling price per dollar of goods — here, the cost is interest paid and the sale is interest received. Investors watch it because a higher margin usually means a bank is more profitable and better at managing interest rate and credit conditions.
Efficiency ratio financial
"Q3 2026 efficiency ratio was 47.2%"
A measure of how much a company spends to produce each dollar of revenue, usually shown as operating expenses divided by revenue and expressed as a percentage. Think of it as a household’s budget: a lower percentage means more of each dollar earned stays as profit, while a higher number means costs are eating into returns. Investors use it to judge cost control and compare how efficiently companies turn revenue into earnings, especially in banks and financial firms.
Non-performing loans financial
"Non-performing loans at September 30, 2026 decreased to 0.29%"
Loans on a bank’s books where the borrower has stopped making scheduled payments for a prolonged period (commonly about 90 days), so the lender no longer expects full repayment on time. Think of them as overdue IOUs that may never be paid back; a rising level of such loans weakens a lender’s earnings and balance sheet, signals greater credit risk in the economy, and can hurt investors through lower dividends, loan losses, or declines in the lender’s stock value.
Allowance for credit losses financial
"Allowance for credit losses on loans and leases was $172 million"
Allowance for credit losses is a reserve set aside by a financial institution to cover potential losses from borrowers who may not repay their loans. It acts like a safety net, helping the institution prepare for loans that might turn sour. For investors, it signals how cautious the institution is about the quality of its loans and potential risks to its financial health.
Tangible common equity financial
"tangible common equity decreased $13 million"
Tangible common equity is the portion of a company’s net worth that belongs to ordinary shareholders after removing intangible items (like goodwill or patents) and any preferred claims; it’s often expressed on a per-share basis. Think of it as the hard, sellable value left for common owners if you removed non-physical assets and paid off debts—investors use it to judge how much real cushion a company has and whether the stock might be under- or over-valued.
Net income available to common shareholders $78.4 million Compared with $73.7 million in Q3 2025
Diluted earnings per share $2.25 per diluted share Compared with $2.20 in Q3 2025
Net interest income $208.1 million $15 million higher than Q2 2026
Total deposits $22.6 billion Up $831 million, or 3.8%, from Q2 2026
Total loans and leases $18.5 billion Up $496 million, or 2.8%, from Q2 2026
Guidance

2026 targets: loan growth of 12%+; deposit growth of 9%+; net interest income of $805 million to $810 million; non-interest expense of $460 million to $465 million; tax rate of 22% to 23%.

FAQ

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How much did Customers Bancorp (CUBB) earn in Q3 2026?
Customers Bancorp reported $78.4 million in net income available to common shareholders and $2.25 in diluted earnings per share for Q3 2026. In Q3 2025, those figures were $73.7 million and $2.20.

What is Customers Bancorp's (CUBB) 2026 guidance?
Customers Bancorp's updated 2026 outlook includes loan growth of 12%+, deposit growth of 9%+, net interest income of $805 million to $810 million, non-interest expense of $460 million to $465 million, and a tax rate of 22% to 23%.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
FORM 8-K
 

CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the
Securities Exchange Act of 1934

Date of Report (date of earliest event reported): October 22, 2026


Capture.jpg

(Exact name of registrant as specified in its charter)
Customers Bancorp, Inc.
Pennsylvania001-3554227-2290659
(State or other jurisdiction of
incorporation or organization)		(Commission File number)(IRS Employer
Identification No.)
701 Reading Avenue
West Reading PA 19611
(Address of principal executive offices, including zip code)
(610) 933-2000
(Registrant’s telephone number, including area code)
N/A
(Former name, former address and former fiscal year, if changed since last report)

Check the appropriate box below if the form 8-K filing is intended to simultaneously satisfy the filing obligations of the registrant under any of the following provisions (see General Instructions A.2. below):
☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))





Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolsName of Each Exchange on which Registered
Voting Common Stock, par value $1.00 per shareCUBINew York Stock Exchange
5.375% Subordinated Notes due 2034CUBBNew York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 CFR §230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR §240.12b-2). Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐


Item 2.02.         Results of Operations and Financial Condition

On October 22, 2026, Customers Bancorp, Inc. (the "Company") issued a press release announcing unaudited financial information for the quarter ended September 30, 2026, a copy of which is included as Exhibit 99.1 to this Current Report on Form 8-K and incorporated by reference herein.


Item 7.01         Regulation FD Disclosure

The Company has posted to its website a slide presentation which is attached hereto as Exhibit 99.2 to this Current Report on Form 8-K and incorporated into this Item 7.01 by reference.

The information in this Current Report on Form 8-K, including Exhibits 99.1 and 99.2 attached hereto and incorporated by reference into Item 2.02 and Item 7.01, respectively, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities under that Section. Furthermore, such information, including the exhibits attached hereto, shall not be deemed incorporated by reference into any of the Company's reports or filings with the SEC, whether made before or after the date hereof, except as expressly set forth by specific reference in such report or filing. The information in this Current Report on Form 8-K, including the exhibits attached hereto, shall not be deemed an admission as to the materiality of any information in this Current Report on Form 8-K that is required to be disclosed solely to satisfy the requirements of Regulation FD.

Item 9.01.        Financial Statements and Exhibits

(d) Exhibits.
ExhibitDescription
Exhibit 99.1
Press Release dated October 22, 2026
Exhibit 99.2
Slide presentation dated October 2026



SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.

CUSTOMERS BANCORP, INC.
By: /s/ Mark R. McCollom
Name: Mark R. McCollom
Title: Executive Vice President - Chief Financial Officer


Date: October 22, 2026




EXHIBIT INDEX

Exhibit No.Description
99.1
Press Release dated October 22, 2026
99.2
Slide presentation dated October 2026



Exhibit 99.1
customersbancorp_logoxprim.jpg
Customers Bancorp, Inc. (NYSE:CUBI)
701 Reading Avenue
West Reading, PA 19611

Contacts:
Laura Vele, Chief Marketing Officer 646-315-2017
Customers Bancorp Reports Results for Third Quarter 2026
Third Quarter 2026 Highlights
•Q3 2026 net income available to common shareholders was $78.4 million, or $2.25 per diluted share; ROAA was 1.16% and ROCE was 14.0%.
•Total deposits increased $831 million, or 3.8% in Q3 2026 from Q2 2026, and $2.2 billion, or 10.6% from Q3 2025 to a period end record level of $22.6 billion.
•Total loans increased $496 million, or 2.8% in Q3 2026 from Q2 2026, and $2.2 billion, or 13.5% from Q3 2025 to a period end record level of $18.5 billion.
•Non-interest bearing deposits increased $295 million in Q3 2026 compared to Q2 2026 to a period end record level of $7.2 billion, or 31.9% of total deposits.
•Net interest income increased $15 million, or 7.6% in Q3 2026 compared to Q2 2026 to $208 million.
•Q3 2026 efficiency ratio was 47.2% compared to Q2 2026 efficiency ratio of 50.6%, a decline of approximately 340 basis points.



















1

CEO Commentary
West Reading, Pa, October 22, 2026 - “I am pleased to share our third quarter 2026 results that show the company’s continued execution of its strategic priorities and underscore our success in growing franchise value.” said Customers Bancorp CEO Sam Sidhu.
“Artificial intelligence (“AI”) and automation continued to drive measurable transformative progress across the organization in the third quarter. On our company-wide priorities, we continued to scale our AI-powered loan process, adding additional functionality and increasing utilization. We also successfully completed a pilot of our new deposit onboarding process, opening commercial deposit accounts in minutes rather than days. The recently announced partnership with Palantir is expected to help drive this initiative toward a goal of a best-in-class customer experience and the ability to onboard new customers at scale without losing personal touch. From a team member led perspective, we’re seeing incredible engagement from across the company. Our team doubled the number of agents1 deployed in the quarter and cumulative estimated hours saved reached 76,0002, a nearly 65% increase. Through our efforts, we estimate we have unlocked over $15 million of annualized capacity3. Our goal of decoupling revenue growth from expense growth is well underway as our revenue per employee and pre-tax profit per employee are up 13% and 34%, respectively, annualized as of September 30, 2026.
Our cubiX payments platform also continued to scale, with cumulative network transaction volume surpassing $5.6 trillion inception to date. We saw continued diversification with mortgage finance and real estate verticals now representing more than 30% of our cubiX balances at September 30, 2026.
We continued to strategically and organically grow our loan and deposit portfolios with momentum throughout the organization. We hired 50 revenue producers year-to-date while our total headcount trended lower. Total loans and leases grew by 2.8% in Q3 2026 compared to Q2 2026, with contributions from multiple verticals allowing us to deliver above industry average growth rates without sacrificing on structure or credit quality.
Total deposits increased by 3.8% in Q3 2026 compared to Q2 2026, and we delivered about $295 million of non-interest bearing deposit growth in Q3 2026. Our new commercial banking teams hired since Q2 2023 added approximately $415 million in deposits with 28% of the growth from non-interest bearing deposits in the third quarter. The growth continued to be granular as we had an increase of approximately 618 commercial accounts on a net basis, or a 2% increase in a single quarter, and the 2025 teams alone added 317 accounts on a net basis in the quarter.
Asset quality remains strong with our NPA ratio at just 0.29% of total assets and reserve levels are robust at 322% of total non-performing loans at the end of Q3 2026. Our capital levels remained strong with a TCE / TA ratio* of 8.0% and Common Equity Tier 1 Ratio4 of 12.6% at September 30, 2026, while our balance sheet grew by 3.4% and we repurchased 492,178 shares of common stock in the quarter.
In the nine months ended September 30, 2026, we once again delivered exceptionally strong growth across key metrics of revenue, core earnings*, and book value per share of 19%, 21%*, and 10%, respectively, when compared to the same period in 2025” Sam Sidhu concluded.
*Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
1 Includes custom GPTs and other similar AI agent products across major platforms used in the last 6 months.
2 Hours saved reflect self-reported estimates from survey of employees using AI tools. Survey data as of September 17, 2026. Self-reported estimates from periodic surveys of employees using AI tools, captured at time of submission and not subsequently re-measured or validated. Cumulative totals may include savings that have since changed.
3 Represents salary and benefits savings from positions not backfilled and open positions reduced YTD.
4 Regulatory capital ratios as of September 30, 2026 are estimates
2

Key Balance Sheet Trends
Loans and Leases Held for Investment
Loans and leases held for investment were a period end record $18.4 billion at September 30, 2026, up $445 million, or 2.5%, from June 30, 2026. C&I loans and leases increased by $592 million, or 6.8% quarter-over-quarter to $9.3 billion. Non-owner occupied commercial real estate loans increased by $179 million, or 9.5%, to $2.1 billion. Multifamily loans increased by $44 million, or 1.7%, to $2.7 billion. These increases were partially offset by decreases in mortgage finance loans of $259 million, or 15.0% to $1.5 billion, construction loans of $58 million, or 26.7% to $159 million and owner-occupied commercial real estate loans of $49 million, or 3.9% to $1.2 billion.
Within C&I, corporate banking loans and leases increased by $690 million, or 9.7% quarter-over-quarter to $7.8 billion. Geographic and other C&I loans decreased by $98 million, or 5.9% quarter-over-quarter to $1.6 billion.
Loans and leases held for investment of $18.4 billion at September 30, 2026 were up $2.1 billion, or 13.1%, year-over-year. C&I loans and leases increased by $1.2 billion, or 14.8%, year-over-year. Non-owner occupied commercial real estate loans increased by $484 million, or 30.6%. Multifamily loans increased by $312 million, or 13.2%. Owner-occupied commercial real estate loans increased by $162 million, or 15.3%. Consumer installment loans increased by $43 million, or 4.8%. Construction loans increased by $36 million, or 28.9%. Mortgage finance loans decreased by $106 million, or 6.7%.
Within C&I, corporate banking loans and leases increased by $1.2 billion, or 18.4% year-over-year. Geographic and other C&I loans decreased by $4 million, or 0.2%.
Investment Securities
At September 30, 2026, total investment securities were $4.2 billion, an increase of $915 million compared to June 30, 2026 and an increase of $1.4 billion compared to a year ago, driven primarily from purchases of agency MBS and CMO.
At September 30, 2026, the Available-For-Sale (“AFS”) debt securities portfolio had a spot yield of 5.08%, an effective duration of approximately 2.8 years, and approximately 42% are variable rate. Additionally, approximately 84% of the AFS securities portfolio was AAA rated at September 30, 2026.
At September 30, 2026, the Held-To-Maturity (“HTM”) debt securities portfolio represented only 2.2% of total assets, had a spot yield of 3.17% and an effective duration of approximately 4.5 years. Additionally, at September 30, 2026, approximately 75% of the HTM securities were AAA rated and $0.2 billion were credit enhanced asset backed securities with no current expectation of credit losses.
Deposits
Total deposits increased $831 million, or 3.8% to a period end record $22.6 billion at September 30, 2026 as compared to the prior quarter. The total average cost of deposits remained constant at 2.50% in Q3 2026 and Q2 2026. Total estimated uninsured deposits were $7.6 billion1, or 34% of total deposits at September 30, 2026 with immediately available liquidity covering approximately 151% of these deposits.
Total deposits increased $2.2 billion, or 10.6% to $22.6 billion at September 30, 2026 as compared to a year ago. The total average cost of deposits decreased by 27 basis points to 2.50% in Q3 2026 from 2.77% in Q3 2025.
1 Uninsured deposits (estimate) of $9.8 billion to be reported on the Bank’s call report, less deposits of $1.9 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $293 million.
3

Borrowings
Total borrowings increased $78 million, or 3.4% to $2.4 billion at September 30, 2026 as compared to the prior quarter. This increase primarily resulted from net draws of $80 million in FHLB advances. Total borrowings increased $931 million, or 63.0%, to $2.4 billion at September 30, 2026 as compared to a year ago primarily due to net draws of $950 million in FHLB advances.
Capital
Customers Bancorp’s common equity decreased $13 million to $2.2 billion, and tangible common equity* decreased $13 million to $2.2 billion, at September 30, 2026 compared to the prior quarter, respectively, primarily from an increase in AOCI of $60 million (net of taxes), mostly from increased unrealized losses on AFS debt securities and $38 million of common share repurchases, offset in part by earnings of $78 million. Customers Bancorp’s common equity increased $149 million to $2.2 billion, and tangible common equity* increased $149 million to $2.2 billion, at September 30, 2026 compared to a year ago, respectively, primarily from earnings of $294 million, offset in part by $88 million of common share repurchases and an increase in AOCI of $67 million (net of taxes), mostly from increased unrealized losses on AFS debt securities. Book value per common share increased to $65.77 from $65.31 and $59.83, and tangible book value per common share* increased to $65.66 from $65.20 and $59.72, at September 30, 2026 from June 30, 2026 and September 30, 2025, respectively.
Credit Quality
The provision for credit losses in Q3 2026 was $25 million, compared to $23 million in Q2 2026 and $27 million in Q3 2025.
Net charge-offs were $13 million in Q3 2026, compared to $15 million in Q2 2026 and Q3 2025.
The allowance for credit losses on loans and leases was $172 million at September 30, 2026, compared to $164 million at June 30, 2026 and $152 million at September 30, 2025.
Non-performing loans at September 30, 2026 decreased to 0.29% of total loans and leases, compared to 0.31% at June 30, 2026 and increased, compared to 0.17% at September 30, 2025. Nonperforming loans include the guaranteed portion of SBA loans. As of September 30, 2026, nonperforming loans totaled $53 million, of which approximately $12 million represents the government-guaranteed portion. Excluding the government-guaranteed portion, nonperforming loans totaled approximately $42 million, representing 0.23% of total loans and leases.
Key Profitability Trends
Net Interest Income
Net interest income totaled $208 million in Q3 2026, an increase of $15 million from Q2 2026. This increase was driven by an increase in interest income mainly from investment securities and corporate banking loans and leases.
“Net interest income increased $15 million quarter-over-quarter in the third quarter of 2026. Net interest margin expanded to 3.19% and was impacted by a higher level of cash balances resulting from a timing difference between when we brought in deposits and when we funded loan growth. Our estimated run rate for net interest margin in September was approximately 3.25% which gives us confidence for additional expansion in Q4 2026. This trajectory is driven by expected continued low-cost deposit gathering and margin accretive loan growth,” stated Customers Bancorp CFO Mark McCollom.
Net interest income totaled $208 million in Q3 2026, an increase of $6 million from Q3 2025. This increase was primarily due to higher interest income mainly from corporate banking loans and leases, multifamily loans, non-owner occupied commercial real estate loans and investment securities, partially offset by a decrease in interest earning deposits and lower discount accretion within geographic and other C&I loans.
4

Non-Interest Income
Reported non-interest income totaled $31 million for Q3 2026, a decrease of $3 million compared to $34 million for Q2 2026. The decrease was primarily due to a decrease of $2 million in loan fees mainly from lower gains on stock warrants.
Non-interest income totaled $31 million for Q3 2026, an increase of $1 million compared to Q3 2025. The increase was primarily due to increases in commercial lease income of $4 million, $1 million in other non-interest income primarily from higher income from derivatives and gain on sale of loans and leases, mostly SBA loans in Q3 2026, partially offset by a decrease of $5 million in loan fees primarily due to lower gains on stock warrants.
Non-Interest Expense
Non-interest expenses totaled $113 million in Q3 2026, a decrease of $1 million compared to Q2 2026. The decrease was primarily attributable to decreases of $2 million in professional fees and $3 million in other non-interest expenses mainly due to a benefit to provision for credit losses on unfunded lending commitments and decreases in non-capitalizable loan origination expenses and provision for operating losses partially offset by higher deposit costs. These decreases were partially offset by an increase of $2 million in technology, communication and bank operations mainly for software.
Non-interest expenses totaled $113 million in Q3 2026, an increase of $8 million compared to Q3 2025. The increase was primarily attributable to increases of $8 million in salaries and employee benefits and $4 million in commercial lease depreciation associated with the Bank’s continued growth, $5 million in technology, communication and bank operations mainly for software and processing fees, and $2 million in other non-interest expenses mainly due to higher deposit costs and business development expenses, partially offset by a benefit to provision for credit losses on unfunded lending commitments. These increases were partially offset by decreases of $5 million in professional fees and $4 million in FDIC assessments, non-income taxes and regulatory fees.
Taxes
Income tax expense was $22 million for Q3 2026, compared with $18 million in Q2 2026 and $25 million in Q3 2025. The increase from Q2 2026 reflects higher pretax income and smaller benefit from discrete items. The decrease from Q3 2025 is driven by favorable discrete items, primarily from excess tax benefits on vested stock awards, and the net discount realized on the purchase of energy tax credits. The effective tax rate was 22.1% for Q3 2026, compared with 20.0% for Q2 2026 and 24.5% for Q3 2025.

5

Outlook
“We continued to perform well in the third quarter of 2026 and remain focused on executing in those areas which differentiate us from our peers. We believe that truly exceptional service, sophisticated product offerings, recruitment of top talent, exceptional payment capabilities, and a single point of contact service model will deliver sustainable long-term growth.
Given our strong performance year-to-date, we are updating our full-year 2026 guidance across the following metrics:
•Loans: 12%+
•Deposits: 9%+
•Net Interest Income: $805 million - $810 million
•Non-interest Expense: $460 million - $465 million
•Tax Rate: 22% to 23%
We expect to continue to execute across the company’s four top priorities for 2026. First, on AI and automation, we expect to see meaningful progress on our “top down” priorities and further benefits from “bottoms up” use cases as they drive increased revenue and improved productivity. We expect this to show up in our financial results through continued increases in our revenue, assets, and pre-tax profit per employee. Second, we expect our payments capabilities to continue to expand, driven by the new industries and use cases we are serving and by strengthening relationships with existing clients through expanded product offerings. Third, we are confident in our ability to continue to deliver above industry average loan and deposit portfolio growth and build upon our successful team recruitment strategy. And fourth, we will seek to accomplish these initiatives while operating with a high standard of regulatory and risk management excellence and maintaining a strong capital base, liquidity, and credit quality.
We believe we are incredibly well positioned to continue to achieve these goals and deliver excellent client service and strong financial performance to close out 2026 and beyond,” concluded Sam Sidhu.
6

Webcast
Date:            Friday, October 23, 2026        
Time:            9:00 AM EDT
The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com and at the Customers Bancorp 3rd Quarter Earnings Webcast.
You may submit questions in advance of the live webcast by emailing our Chief Marketing Officer, Laura Vele at lvele@customersbank.com.
The webcast will be archived for viewing on the Customers Bank Investor Relations page and available beginning approximately two hours after the conclusion of the live event.
Institutional Background
Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with over $27 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank’s commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance. Major accolades include:
•Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets)
•No. 45 out of the 100 largest publicly traded banks in 2026 Forbes Best Banks list
•Net Promoter Score of 81 compared to industry average of 41
A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.
“Safe Harbor” Statement
In addition to historical information, this press release may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” “confident,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; technological changes, including acceptance and success of our proprietary B2B instant payments platform, cubiX, which is subject to variety of factors that are difficult to evaluate; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks, which may be exacerbated by our continued development and
7

implementation of generative artificial intelligence, including risks arising from reliance on third-party AI tools, model limitations, data integrity issues or regulatory uncertainty, and the cost of defending against them and any reputational or other financial risks following such a cybersecurity incident; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions, including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2025, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law.
8

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
FINANCIAL HIGHLIGHTS - UNAUDITED
(Dollars in thousands, except per share data)
Q3Q2Q1Q4Q3Nine Months Ended September 30,
2026202620262025202520262025
GAAP Profitability Metrics:
Net income available to common shareholders
$78,383 $71,560 $69,653 $70,088 $73,726 $219,596 $139,095 
Per share amounts:
Earnings per share - diluted$2.25 $2.05 $1.97 $1.98 $2.20 $6.28 $4.24 
Book value per common share
$65.77 $65.31 $63.64 $61.87 $59.83 $65.77 $59.83 
Return on average assets (“ROAA”)
1.16 %1.13 %1.13 %1.20 %1.26 %1.14 %0.87 %
Return on average common equity (“ROCE”)
14.0 %13.2 %13.2 %13.3 %15.6 %13.5 %10.4 %
Net interest margin, tax equivalent 3.19 %3.17 %3.22 %3.40 %3.46 %3.19 %3.30 %
Efficiency ratio47.2 %50.6 %49.7 %49.5 %45.4 %49.1 %49.6 %
Non-GAAP Profitability Metrics (1):
Core earnings$79,003 $71,457 $69,445 $72,851 $73,473 $219,905 $181,622 
Per share amounts:
Core earnings per share - diluted$2.27 $2.05 $1.97 $2.06 $2.20 $6.28 $5.54 
Tangible book value per common share
$65.66 $65.20 $63.54 $61.77 $59.72 $65.66 $59.72 
Core ROAA1.17 %1.13 %1.13 %1.19 %1.25 %1.14 %1.11 %
Core ROCE14.1 %13.2 %13.1 %13.8 %15.5 %13.5 %13.6 %
Core efficiency ratio47.2 %50.6 %49.7 %49.5 %45.4 %49.1 %49.7 %
Balance Sheet Trends:
Total assets
$27,411,648 $26,520,789 $25,880,767 $24,895,868 $24,260,163 $27,411,648 $24,260,163 
Total cash and investment securities
$7,798,061 $7,437,163 $7,454,901 $7,078,243 $6,997,783 $7,798,061 $6,997,783 
Total loans and leases
$18,511,337 $18,015,300 $17,391,546 $16,782,516 $16,303,147 $18,511,337 $16,303,147 
Non-interest bearing demand deposits
$7,209,138 $6,913,804 $6,739,713 $6,303,748 $6,380,879 $7,209,138 $6,380,879 
Total deposits
$22,563,833 $21,732,897 $21,592,645 $20,778,704 $20,405,023 $22,563,833 $20,405,023 
Asset Quality:
Net charge-offs $12,666 $14,579 $13,255 $13,749 $15,371 $40,500 $45,630 
Annualized net charge-offs to average total loans and leases0.28 %0.34 %0.32 %0.33 %0.39 %0.31 %0.40 %
Nonaccrual / non-performing loans (“NPLs”)
$53,439 $56,022 $47,818 $43,688 $28,421 $53,439 $28,421 
NPLs to total loans and leases
0.29 %0.31 %0.27 %0.26 %0.17 %0.29 %0.17 %
Reserves to NPLs
322.10 %292.93 %336.61 %356.29 %534.14 %322.10 %534.14 %
Non-performing assets (“NPAs”)
$79,033 $85,661 $74,737 $72,344 $61,057 $79,033 $61,057 
NPAs to total assets
0.29 %0.32 %0.29 %0.29 %0.25 %0.29 %0.25 %

9

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
FINANCIAL HIGHLIGHTS - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Q3Q2Q1Q4Q3Nine Months Ended September 30,
2026202620262025202520262025
Capital Metrics:
Common equity to total assets
8.0 %8.3 %8.3 %8.5 %8.4 %8.0 %8.4 %
Tangible common equity to tangible assets (1)
8.0 %8.3 %8.3 %8.5 %8.4 %8.0 %8.4 %
Common equity Tier 1 capital ratio (2)
12.6 %12.9 %12.9 %13.0 %13.0 %12.6 %13.0 %
Total risk based capital ratio (2)
14.5 %14.8 %14.9 %15.4 %15.3 %14.5 %15.3 %
Customers Bank Capital Ratios (2):
Common equity Tier 1 capital to risk-weighted assets13.4 %13.6 %13.8 %13.3 %13.2 %13.4 %13.2 %
Total capital to risk-weighted assets 14.4 %14.5 %14.8 %14.6 %14.6 %14.4 %14.6 %
Tier 1 capital to average assets (leverage ratio) 9.1 %9.3 %9.4 %8.9 %8.8 %9.5 %8.8 %
Share amounts:
Average shares outstanding - basic33,708,023 33,796,369 34,080,834 34,170,777 32,340,813 33,860,376 31,794,547 
Average shares outstanding - diluted34,793,166 34,905,731 35,313,835 35,396,324 33,460,055 34,990,096 32,778,447 
Shares outstanding
33,340,010 33,772,598 33,692,632 34,191,223 34,163,506 33,340,010 34,163,506 
(1) Customers’ reasons for the use of these non-GAAP measures and a detailed reconciliation between the non-GAAP measures and the comparable GAAP amounts are included at the end of this document.
(2) Regulatory capital ratios are estimated for Q3 2026 and actual for the remaining periods.

10

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED
(Dollars in thousands, except per share data)Nine Months Ended
Q3Q2Q1Q4Q3September 30,
2026202620262025202520262025
Interest income:
Loans and leases$282,865 $268,628 $258,734 $274,752 $272,131 $810,227 $750,008 
Investment securities45,663 34,727 32,141 31,979 36,091 112,531 107,811 
Interest earning deposits36,548 37,628 41,830 44,862 49,639 116,006 132,525 
Loans held for sale2,896 1,280 1,235 1,432 1,589 5,411 8,156 
Other2,785 2,394 2,372 2,173 2,029 7,551 5,889 
Total interest income370,757 344,657 336,312 355,198 361,479 1,051,726 1,004,389 
Interest expense:
Deposits139,439 130,296 126,126 131,797 141,983 395,861 407,336 
FHLB advances19,216 17,109 12,935 14,490 12,945 49,260 37,463 
Subordinated debt2,723 2,723 4,621 3,355 3,251 10,067 9,692 
Federal funds purchased16 99 13 — — 128 — 
Other borrowings1,285 1,064 1,266 1,128 1,388 3,615 3,837 
Total interest expense162,679 151,291 144,961 150,770 159,567 458,931 458,328 
Net interest income208,078 193,366 191,351 204,428 201,912 592,795 546,061 
Provision for credit losses25,434 23,067 23,372 22,337 26,543 71,873 75,621 
Net interest income after provision for credit losses182,644 170,299 167,979 182,091 175,369 520,922 470,440 
Non-interest income:
Commercial lease income15,955 15,392 15,418 14,186 11,536 46,765 33,260 
Loan fees6,249 8,673 10,506 7,420 11,443 25,428 27,784 
Bank-owned life insurance 2,254 2,213 3,084 2,189 2,165 7,551 9,074 
Mortgage finance transactional fees1,308 1,332 1,306 1,339 1,298 3,946 3,406 
Net gain (loss) on sale of loans and leases964 1,061 1,044 (62)— 3,069 2 
Net gain (loss) on sale of investment securities(292)154 355 (27)186 217 (1,611)
Impairment loss on debt securities— — — — — — (51,319)
Other4,928 5,218 2,603 7,471 3,563 12,749 14,711 
Total non-interest income31,366 34,043 34,316 32,516 30,191 99,725 35,307 
Non-interest expense:
Salaries and employee benefits56,269 56,037 51,294 51,744 48,723 163,600 137,245 
Technology, communication and bank operations15,107 12,891 11,643 11,388 10,415 39,641 32,109 
Commercial lease depreciation13,166 12,761 12,692 11,668 9,463 38,619 26,669 
Professional services7,766 10,024 11,695 12,390 12,281 29,485 37,988 
Loan servicing3,915 3,710 3,859 4,050 4,167 11,484 12,850 
Occupancy3,657 3,495 3,956 4,291 4,370 11,108 11,333 
FDIC assessments, non-income taxes and regulatory fees4,727 4,585 8,215 9,023 8,505 17,527 32,161 
Advertising and promotion476 481 554 812 636 1,511 1,625 
Other8,313 10,907 8,080 11,943 6,657 27,300 22,634 
Total non-interest expense113,396 114,891 111,988 117,309 105,217 340,275 314,614 
Income before income tax expense100,614 89,451 90,307 97,298 100,343 280,372 191,133 
Income tax expense22,231 17,891 20,654 22,806 24,598 60,776 41,537 
Net income78,383 71,560 69,653 74,492 75,745 219,596 149,596 
Preferred stock dividends— — — 1,605 2,019 — 8,593 
Loss on redemption of preferred stock— — — 2,799 — — 1,908 
Net income available to common shareholders$78,383 $71,560 $69,653 $70,088 $73,726 $219,596 $139,095 
Basic earnings per common share$2.33 $2.12 $2.04 $2.05 $2.28 $6.49 $4.37 
Diluted earnings per common share 2.25 2.05 1.97 1.98 2.20 6.28 4.24 
11

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20262026202620252025
ASSETS
Cash and due from banks$95,500 $85,546 $89,153 $62,051 $57,951 
Interest earning deposits3,529,465 4,093,306 4,709,051 4,349,412 4,127,688 
Cash and cash equivalents3,624,965 4,178,852 4,798,204 4,411,463 4,185,639 
Investment securities, at fair value3,571,796 2,626,717 1,993,152 1,937,646 2,010,820 
Investment securities held to maturity601,300 631,594 663,545 729,134 801,324 
Loans held for sale109,509 58,611 20,282 26,102 30,897 
Loans and leases receivable16,922,448 16,217,068 15,519,493 15,041,340 14,673,636 
Loans receivable, mortgage finance, at fair value1,400,573 1,654,795 1,758,685 1,612,997 1,486,978 
Loans receivable, installment, at fair value78,807 84,826 93,086 102,077 111,636 
Allowance for credit losses on loans and leases(172,125)(164,106)(160,962)(155,656)(151,809)
Total loans and leases receivable, net of allowance for credit losses on loans and leases18,229,703 17,792,583 17,210,302 16,600,758 16,120,441 
FHLB, Federal Reserve Bank, and other restricted stock146,161 144,971 117,880 110,411 103,290 
Accrued interest receivable113,421 103,125 105,002 103,626 106,379 
Bank premises and equipment, net19,191 19,773 15,749 16,745 15,340 
Bank-owned life insurance312,480 310,312 306,927 305,503 303,212 
Other real estate owned12,568 12,568 12,506 12,432 12,432 
Goodwill and other intangibles3,629 3,629 3,629 3,629 3,629 
Other assets666,925 638,054 633,589 638,419 566,760 
Total assets$27,411,648 $26,520,789 $25,880,767 $24,895,868 $24,260,163 
LIABILITIES AND SHAREHOLDERS’ EQUITY
Demand, non-interest bearing deposits$7,209,138 $6,913,804 $6,739,713 $6,303,748 $6,380,879 
Interest bearing deposits15,354,695 14,819,093 14,852,932 14,474,956 14,024,144 
Total deposits22,563,833 21,732,897 21,592,645 20,778,704 20,405,023 
Federal funds purchased— — 70,000 — — 
FHLB advances2,137,182 2,059,163 1,561,655 1,325,068 1,195,437 
Other borrowings99,313 99,278 99,243 99,208 99,173 
Subordinated debt171,867 171,741 171,614 281,147 182,718 
Accrued interest payable and other liabilities246,753 252,018 241,310 296,224 251,753 
Total liabilities25,218,948 24,315,097 23,736,467 22,780,351 22,134,104 
Preferred stock— — — — 82,201 
Common stock36,544 36,485 36,312 36,189 36,161 
Additional paid in capital675,689 669,114 669,112 666,756 662,252 
Retained earnings1,754,790 1,676,407 1,604,847 1,535,194 1,465,106 
Accumulated other comprehensive income (loss), net(118,011)(58,346)(54,657)(54,050)(51,089)
Treasury stock, at cost(156,312)(117,968)(111,314)(68,572)(68,572)
Total shareholders’ equity2,192,700 2,205,692 2,144,300 2,115,517 2,126,059 
Total liabilities and shareholders’ equity$27,411,648 $26,520,789 $25,880,767 $24,895,868 $24,260,163 

12

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED
(Dollars in thousands)
Three Months Ended
September 30, 2026June 30, 2026September 30, 2025
Average BalanceInterest Income or Expense
Average Yield or Cost (%)
Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)
Assets
Interest earning deposits $3,899,455 $36,548 3.67%$4,064,683 $37,628 3.66%$4,409,220 $49,639 4.47%
Investment securities (1)
3,925,752 45,663 4.65%2,982,966 34,727 4.66%2,931,351 36,091 4.88%
Loans and leases:
Commercial and industrial loans and leases: (2)
Corporate banking loans and leases7,851,715 132,916 6.72%7,513,518 127,198 6.79%6,664,038 123,660 7.36%
Geographic and other commercial and industrial loans2,202,293 35,560 6.41%2,240,142 34,626 6.20%2,145,416 48,467 8.96%
Mortgage finance loans1,509,016 18,310 4.81%1,590,328 17,078 4.31%1,478,871 18,454 4.95%
Multifamily loans2,668,582 32,060 4.77%2,492,956 29,118 4.68%2,306,373 25,931 4.46%
Non-owner occupied commercial real estate loans2,103,198 32,440 6.12%2,003,968 29,842 5.97%1,635,937 24,148 5.86%
Residential mortgages540,836 6,504 4.80%527,816 6,265 4.75%551,436 6,647 4.78%
Installment loans1,032,560 27,971 10.75%947,935 25,781 10.91%938,890 26,413 11.16%
Total loans and leases (3)
17,908,200 285,761 6.33%17,316,663 269,908 6.25%15,720,961 273,720 6.91%
Other interest-earning assets185,860 2,785 5.95%174,621 2,394 5.50%140,011 2,029 5.75%
Total interest-earning assets25,919,267 370,757 5.67%24,538,933 344,657 5.62%23,201,543 361,479 6.19%
Non-interest-earning assets840,905 828,466 729,180 
Total assets $26,760,172 $25,367,399 $23,930,723 
Liabilities
Interest checking accounts$5,296,900 $43,330 3.25%$5,075,436 $41,077 3.25%$4,983,168 $48,105 3.83%
Money market deposit accounts5,122,505 44,997 3.49%4,593,765 39,880 3.48%4,360,446 42,980 3.91%
Other savings accounts1,501,599 12,755 3.37%1,655,029 13,943 3.38%1,485,652 14,724 3.93%
Certificates of deposit3,684,179 38,357 4.13%3,438,721 35,396 4.13%3,108,831 36,174 4.62%
Total interest-bearing deposits (4)
15,605,183 139,439 3.55%14,762,951 130,296 3.54%13,938,097 141,983 4.04%
Federal funds purchased1,576 16 4.00%10,659 99 3.75%— — —%
Borrowings2,140,676 23,224 4.31%1,989,478 20,896 4.21%1,429,981 17,584 4.88%
Total interest-bearing liabilities17,747,435 162,679 3.64%16,763,088 151,291 3.62%15,368,078 159,567 4.12%
Non-interest-bearing deposits (4)
6,529,941 6,183,251 6,362,360 
Total deposits and borrowings24,277,376 2.66%22,946,339 2.64%21,730,438 2.91%
Other non-interest-bearing liabilities254,503 249,563 239,969 
Total liabilities 24,531,879 23,195,902 21,970,407 
Shareholders’ equity2,228,293 2,171,497 1,960,316 
Total liabilities and shareholders’ equity$26,760,172 $25,367,399 $23,930,723 
Net interest income208,078 193,366 201,912 
Tax-equivalent adjustment672 790 360 
Net interest earnings$208,750 $194,156 $202,272 
Interest spread3.02%2.98%3.27%
Net interest margin3.18%3.15%3.46%
Net interest margin tax equivalent (5)
3.19%3.17%3.46%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.50%, 2.50% and 2.77% for the three months ended September 30, 2026, June 30, 2026 and September 30, 2025, respectively.
(5) Tax-equivalent basis, using an estimated marginal tax rate of 21% for the three months ended September 30, 2026 and June 30, 2026 and 26% for the three months ended September 30, 2025, presented to approximate interest income as a taxable asset.
13

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED)
(Dollars in thousands)
Nine Months Ended
September 30, 2026September 30, 2025
Average Balance
Interest Income or ExpenseAverage Yield or Cost (%)Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)
Assets
Interest earning deposits $4,150,858 $116,006 3.69%$3,946,022 $132,525 4.49%
Investment securities (1)
3,219,193 112,531 4.66%2,973,600 107,811 4.85%
Loans and leases:
Commercial and industrial loans and leases: (2)
Corporate banking loans and leases7,493,019 380,493 6.79%6,286,158 352,792 7.50%
Geographic and other commercial and industrial loans2,217,325 106,870 6.44%2,082,261 116,935 7.51%
Mortgage finance loans1,537,735 51,638 4.49%1,411,814 51,555 4.88%
Multifamily loans2,552,765 89,427 4.68%2,299,335 74,876 4.35%
Non-owner occupied commercial real estate loans2,005,840 89,993 6.00%1,589,446 68,715 5.78%
Residential mortgages531,043 19,009 4.77%539,762 19,219 4.76%
Installment loans964,415 78,208 10.84%919,021 74,072 10.78%
Total loans and leases (3)
17,302,142 815,638 6.30%15,127,797 758,164 6.70%
Other interest-earning assets172,564 7,551 5.85%133,921 5,889 5.88%
Total interest-earning assets24,844,757 1,051,726 5.65%22,181,340 1,004,389 6.05%
Non-interest-earning assets844,846 694,136 
Total assets $25,689,603 $22,875,476 
Liabilities
Interest checking accounts$5,123,095 $124,430 3.25%$5,090,947 $145,253 3.81%
Money market deposit accounts4,696,501 121,517 3.46%4,128,528 121,144 3.92%
Other savings accounts1,578,500 40,278 3.41%1,322,135 38,182 3.86%
Certificates of deposit3,527,369 109,636 4.16%2,905,047 102,757 4.73%
Total interest-bearing deposits (4)
14,925,465 395,861 3.55%13,446,657 407,336 4.05%
Federal funds purchased4,535 128 3.78%— — —%
Borrowings1,949,119 62,942 4.31%1,398,401 50,992 4.88%
Total interest-bearing liabilities16,879,119 458,931 3.63%14,845,058 458,328 4.13%
Non-interest-bearing deposits (4)
6,369,545 5,891,249 
Total deposits and borrowings23,248,664 2.64%20,736,307 2.95%
Other non-interest-bearing liabilities258,502 235,938 
Total liabilities 23,507,166 20,972,245 
Shareholders’ equity2,182,437 1,903,231 
Total liabilities and shareholders’ equity$25,689,603 $22,875,476 
Net interest income592,795 546,061 
Tax-equivalent adjustment1,719 1,089 
Net interest earnings$594,514 $547,150 
Interest spread3.01%3.10%
Net interest margin3.18%3.29%
Net interest margin tax equivalent (5)
3.19%3.30%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.49% and 2.82% for the nine months ended September 30, 2026 and 2025, respectively.
(5) Tax-equivalent basis, using an estimated marginal tax rate of 21% for the nine months ended September 30, 2026 and 26% for the nine months ended September 30, 2025, presented to approximate interest income as a taxable asset.
14

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END LOAN AND LEASE COMPOSITION - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20262026202620252025
Loans and leases held for investment
Commercial:
Commercial and industrial:
Corporate banking$7,786,058 $7,095,862 $6,815,740 $6,529,609 $6,575,844 
Geographic and other1,560,267 1,658,693 1,586,215 1,594,182 1,563,949 
Mortgage finance
1,470,758 1,730,041 1,831,408 1,700,380 1,577,038 
Multifamily2,668,192 2,623,964 2,510,697 2,490,336 2,356,590 
Commercial real estate owner occupied1,221,205 1,270,575 1,279,501 1,135,119 1,058,741 
Commercial real estate non-owner occupied2,066,642 1,888,040 1,742,989 1,738,821 1,582,332 
Construction158,914 216,832 204,999 162,966 123,290 
Total commercial loans and leases16,932,036 16,484,007 15,971,549 15,351,413 14,837,784 
Consumer:
Residential512,410 508,187 495,458 497,567 514,544 
Manufactured housing23,451 24,763 26,065 27,452 28,749 
Installment:
Personal645,794 647,149 599,302 581,340 570,768 
Other288,137 292,583 278,890 298,642 320,405 
Total installment loans933,931 939,732 878,192 879,982 891,173 
Total consumer loans1,469,792 1,472,682 1,399,715 1,405,001 1,434,466 
Total loans and leases held for investment$18,401,828 $17,956,689 $17,371,264 $16,756,414 $16,272,250 
Loans held for sale
Commercial:
Commercial real estate non-owner occupied$— $— $— $— $4,700 
Total commercial loans and leases— — — — 4,700 
Consumer:
Residential3,169 2,528 1,767 1,851 2,229 
Installment:
Personal104,626 53,101 17,056 23,357 23,728 
Other1,714 2,982 1,459 894 240 
Total installment loans106,340 56,083 18,515 24,251 23,968 
Total consumer loans109,509 58,611 20,282 26,102 26,197 
Total loans held for sale$109,509 $58,611 $20,282 $26,102 $30,897 
Total loans and leases portfolio$18,511,337 $18,015,300 $17,391,546 $16,782,516 $16,303,147 

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END DEPOSIT COMPOSITION - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20262026202620252025
Demand, non-interest bearing$7,209,138 $6,913,804 $6,739,713 $6,303,748 $6,380,879 
Demand, interest bearing5,104,467 5,107,649 5,085,040 5,049,151 5,050,437 
Total demand deposits12,313,605 12,021,453 11,824,753 11,352,899 11,431,316 
Savings1,446,920 1,555,932 1,742,652 1,731,010 1,554,533 
Money market5,147,263 4,592,851 4,604,981 4,398,827 4,339,371 
Time deposits3,656,045 3,562,661 3,420,259 3,295,968 3,079,803 
Total deposits$22,563,833 $21,732,897 $21,592,645 $20,778,704 $20,405,023 

15


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED
(Dollars in thousands)
As of September 30, 2026As of June 30, 2026As of September 30, 2025
Loan typeTotal loansAllowance for credit lossesTotal reserves to total loansTotal loansAllowance for credit lossesTotal reserves to total loansTotal loansAllowance for credit lossesTotal reserves to total loans
Commercial:
Commercial and industrial
$9,416,510 $39,790 0.42 %$8,829,801 $40,158 0.45 %$8,229,853 $34,395 0.42 %
Multifamily2,668,192 48,328 1.81 %2,623,964 29,324 1.12 %2,356,590 19,973 0.85 %
Commercial real estate owner occupied1,221,205 4,451 0.36 %1,270,575 10,226 0.80 %1,058,741 10,991 1.04 %
Commercial real estate non-owner occupied2,066,642 10,157 0.49 %1,888,040 13,503 0.72 %1,582,332 19,784 1.25 %
Construction158,914 1,633 1.03 %216,832 2,803 1.29 %123,290 1,978 1.60 %
Total commercial loans and leases receivable15,531,463 104,359 0.67 %14,829,212 96,014 0.65 %13,350,806 87,121 0.65 %
Consumer:
Residential512,410 6,749 1.32 %508,187 6,251 1.23 %514,544 6,345 1.23 %
Manufactured housing23,451 2,493 10.63 %24,763 3,244 13.10 %28,749 3,508 12.20 %
Installment855,124 58,524 6.84 %854,906 58,597 6.85 %779,537 54,835 7.03 %
Total consumer loans receivable1,390,985 67,766 4.87 %1,387,856 68,092 4.91 %1,322,830 64,688 4.89 %
Loans and leases receivable held for investment
16,922,448 172,125 1.02 %16,217,068 164,106 1.01 %14,673,636 151,809 1.03 %
Loans receivable, mortgage finance, at fair value1,400,573 — — %1,654,795 — — %1,486,978 — — %
Loans receivable, installment, at fair value78,807 — — %84,826 — — %111,636 — — %
Loans held for sale109,509 — — %58,611 — — %30,897 — — %
Total loans and leases portfolio$18,511,337 $172,125 0.93 %$18,015,300 $164,106 0.91 %$16,303,147 $151,809 0.93 %
16


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED (CONTINUED)
(Dollars in thousands)
As of September 30, 2026As of June 30, 2026As of September 30, 2025
Loan typeNon accrual /NPLsTotal NPLs to total loansTotal reserves to total NPLsNon accrual /NPLsTotal NPLs to total loansTotal reserves to total NPLsNon accrual /NPLsTotal NPLs to total loansTotal reserves to total NPLs
Commercial:
Commercial and industrial
$25,507 0.27 %156.00 %$22,828 0.26 %175.92 %$4,430 0.05 %776.41 %
Multifamily9,360 0.35 %516.32 %14,205 0.54 %206.43 %— — %— %
Commercial real estate owner occupied5,550 0.45 %80.20 %5,692 0.45 %179.66 %3,932 0.37 %279.53 %
Commercial real estate non-owner occupied135 0.01 %7523.70 %135 0.01 %10002.22 %— — %— %
Construction— — %— %— — %— %— — %— %
Total commercial loans and leases receivable40,552 0.26 %257.35 %42,860 0.29 %224.02 %8,362 0.06 %1041.87 %
Consumer:
Residential6,178 1.21 %109.24 %6,740 1.33 %92.74 %7,631 1.48 %83.15 %
Manufactured housing1,015 4.33 %245.62 %1,047 4.23 %309.84 %1,315 4.57 %266.77 %
Installment4,218 0.49 %1387.48 %4,075 0.48 %1437.96 %4,225 0.54 %1297.87 %
Total consumer loans receivable11,411 0.82 %593.87 %11,862 0.85 %574.03 %13,171 1.00 %491.14 %
Loans and leases receivable51,963 0.31 %331.25 %54,722 0.34 %299.89 %21,533 0.15 %705.01 %
Loans receivable, mortgage finance, at fair value— — %— %— — %— %— — %— %
Loans receivable, installment, at fair value1,326 1.68 %— %1,231 1.45 %— %1,872 1.68 %— %
Loans held for sale150 0.14 %— %69 0.12 %— %5,016 16.23 %— %
Total loans and leases portfolio$53,439 0.29 %322.10 %$56,022 0.31 %292.93 %$28,421 0.17 %534.14 %
17


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED
(Dollars in thousands)
Q3Q2Q1Q4Q3Nine Months Ended September 30,
2026
20262026
2025
2025
20262025
Loan type
Commercial and industrial
$5,584 $2,648 $2,576 $1,620 $2,180 $10,808 $9,282 
Multifamily(251)4,880 2,630 4,612 — 7,259 3,834 
Commercial real estate owner occupied(175)(332)(5)(40)335 (512)762 
Commercial real estate non-owner occupied— — — (225)3,073 — 3,073 
Construction— — — — — — (6)
Residential— 20 — 16 25 20 21 
Installment7,508 7,363 8,054 7,766 9,758 22,925 28,664 
Total net charge-offs (recoveries) from loans held for investment$12,666 $14,579 $13,255 $13,749 $15,371 $40,500 $45,630 

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
LOANS AND LEASES RISK RATINGS - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20262026202620252025
Loans and leases (1) risk ratings:
Commercial loans and leases
Pass$15,124,187 $14,434,943 $13,803,943 $13,316,507 $12,927,467 
Special Mention
134,422 132,704 159,714 216,462 187,794 
Substandard
268,813 257,517 245,028 200,779 230,079 
Total commercial loans and leases15,527,422 14,825,164 14,208,685 13,733,748 13,345,340 
Consumer loans
Performing1,379,482 1,375,438 1,294,311 1,287,408 1,308,987 
Non-performing11,503 12,418 12,318 15,516 13,843 
Total consumer loans1,390,985 1,387,856 1,306,629 1,302,924 1,322,830 
Loans and leases receivable (1)
$16,918,407 $16,213,020 $15,515,314 $15,036,672 $14,668,170 
(1)    Risk ratings are assigned to loans and leases held for investment, and excludes loans held for sale, loans receivable, mortgage finance, at fair value, loans receivable, installment, at fair value and eligible PPP loans that are fully guaranteed by the Small Business Administration.
18


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED
We believe that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in our industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP. Starting in Q3 2025, certain adjustments to GAAP measures were no longer included as our intention going forward is to limit these adjustments to those items of greatest significance.
The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document.

Core Earnings - Customers Bancorp
Nine Months Ended
September 30,
Q3 2026Q2 2026Q1 2026Q4 2025Q3 202520262025
(Dollars in thousands, except per share data)
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
GAAP net income to common shareholders$78,383 $2.25 $71,560 $2.05 $69,653 $1.97 $70,088 $1.98 $73,726 $2.20 $219,596 $6.28 $139,095 $4.24 
Reconciling items (after tax):
Impairment loss on debt securities— — — — — — — — — — — — 39,875 1.22 
(Gains) losses on investment securities620 0.02 (103)0.00 (208)(0.01)(36)0.00 (253)(0.01)309 0.01 1,011 0.03 
Derivative credit valuation adjustment— — — — — — — — — — — — 210 0.01 
Loss on redemption of preferred stock— — — — — — 2,799 0.08 — — — — 1,908 0.06 
Unrealized (gain) loss on loans held for sale— — — — — — — — — — — — 295 0.01 
Loan program termination fees— — — — — — — — — — — — (772)(0.02)
Core earnings$79,003 $2.27 $71,457 $2.05 $69,445 $1.97 $72,851 $2.06 $73,473 $2.20 $219,905 $6.28 $181,622 $5.54 

Core Return on Average Assets - Customers Bancorp
Nine Months Ended
September 30,
(Dollars in thousands, except per share data)Q3 2026Q2 2026Q1 2026Q4 2025Q3 202520262025
GAAP net income$78,383 $71,560 $69,653 $74,492 $75,745 $219,596 $149,596 
Impairment loss on debt securities— — — — — — 39,875 
(Gains) losses on investment securities620 (103)(208)(36)(253)309 1,011 
Derivative credit valuation adjustment— — — — — — 210 
Unrealized (gain) loss on loans held for sale— — — — — — 295 
Loan program termination fees— — — — — — (772)
Core earnings
$79,003 $71,457 $69,445 $74,456 $75,492 $219,905 $190,215 
Average total assets
$26,760,172 $25,367,399 $24,920,977 $24,721,373 $23,930,723 $25,689,603 $22,875,476 
Core return on average assets1.17 %1.13 %1.13 %1.19 %1.25 %1.14 %1.11 %



19


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Core Return on Average Common Equity - Customers Bancorp
Nine Months Ended
September 30,
(Dollars in thousands, except per share data)Q3 2026Q2 2026Q1 2026Q4 2025Q3 202520262025
GAAP net income to common shareholders$78,383 $71,560 $69,653 $70,088 $73,726 $219,596 $139,095 
Reconciling items (after tax):
Impairment loss on debt securities— — — — — — 39,875 
(Gains) losses on investment securities620 (103)(208)(36)(253)309 1,011 
Derivative credit valuation adjustment— — — — — — 210 
Loss on redemption of preferred stock— — — 2,799 — — 1,908 
Unrealized (gain) loss on loans held for sale— — — — — — 295 
Loan program termination fees— — — — — — (772)
Core earnings$79,003 $71,457 $69,445 $72,851 $73,473 $219,905 $181,622 
Average total common shareholders’ equity
$2,228,293 $2,171,497 $2,146,518 $2,093,510 $1,878,115 $2,182,437 $1,787,227 
Core return on average common equity14.1 %13.2 %13.1 %13.8 %15.5 %13.5 %13.6 %
Core Efficiency Ratio - Customers Bancorp
Nine Months Ended
September 30,
(Dollars in thousands, except per share data)Q3 2026Q2 2026Q1 2026Q4 2025Q3 202520262025
GAAP net interest income$208,078 $193,366 $191,351 $204,428 $201,912 $592,795 $546,061 
GAAP non-interest income (loss)
$31,366 $34,043 $34,316 $32,516 $30,191 $99,725 $35,307 
(Gains) losses on investment securities796 (130)(269)(47)(334)397 1,303 
Derivative credit valuation adjustment— — — — — — 270 
Unrealized (gain) loss on loans held for sale— — — — — — 378 
Impairment loss on debt securities— — — — — — 51,319 
Loan program termination fees— — — — — — (1,000)
Core non-interest income32,162 33,913 34,047 32,469 29,857 100,122 87,577 
Core revenue$240,240 $227,279 $225,398 $236,897 $231,769 $692,917 $633,638 
GAAP non-interest expense$113,396 $114,891 $111,988 $117,309 $105,217 $340,275 $314,614 
Core non-interest expense$113,396 $114,891 $111,988 $117,309 $105,217 $340,275 $314,614 
Core efficiency ratio (1)
47.2 %50.6 %49.7 %49.5 %45.4 %49.1 %49.7 %
(1) Core efficiency ratio calculated as core non-interest expense divided by core revenue.

20


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Tangible Common Equity to Tangible Assets - Customers Bancorp
(Dollars in thousands, except per share data)Q3 2026Q2 2026Q1 2026Q4 2025Q3 2025
GAAP total shareholders’ equity
$2,192,700 $2,205,692 $2,144,300 $2,115,517 $2,126,059 
Reconciling items:
   Preferred stock— — — — (82,201)
   Goodwill and other intangibles(3,629)(3,629)(3,629)(3,629)(3,629)
Tangible common equity$2,189,071 $2,202,063 $2,140,671 $2,111,888 $2,040,229 
GAAP total assets$27,411,648 $26,520,789 $25,880,767 $24,895,868 $24,260,163 
Reconciling items:
Goodwill and other intangibles(3,629)(3,629)(3,629)(3,629)(3,629)
Tangible assets$27,408,019 $26,517,160 $25,877,138 $24,892,239 $24,256,534 
Tangible common equity to tangible assets8.0 %8.3 %8.3 %8.5 %8.4 %


Tangible Book Value per Common Share - Customers Bancorp
(Dollars in thousands, except share and per share data)Q3 2026Q2 2026Q1 2026Q4 2025Q3 2025
GAAP total shareholders’ equity
$2,192,700 $2,205,692 $2,144,300 $2,115,517 $2,126,059 
Reconciling Items:
   Preferred stock— — — — (82,201)
   Goodwill and other intangibles(3,629)(3,629)(3,629)(3,629)(3,629)
Tangible common equity$2,189,071 $2,202,063 $2,140,671 $2,111,888 $2,040,229 
Common shares outstanding33,340,010 33,772,598 33,692,632 34,191,223 34,163,506 
Tangible book value per common share$65.66 $65.20 $63.54 $61.77 $59.72 
21

1 Q3’26 1 October 2026 Investor Presentation

 

2 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED In addition to historical information, this presentation may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” “confident,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; technological changes, including acceptance and success of our proprietary B2B instant payments platform, cubiX, which subject to a variety of factors that are difficult to evaluate; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks, which may be exacerbated by our continued development and implementation of generative artificial intelligence, including risks arising from reliance on third-party artificial intelligence tools, model limitations, data integrity issues or regulatory uncertainty, and the cost of defending against them and any reputational or other financial risks following such a cybersecurity incident; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions, including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2025, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law. Forward-Looking Statements

 

3 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Customers Bancorp Franchise Commercially oriented bank with industry-leading service combining a high touch, single point of contact model with innovative technology solutions Net Promoter Score Measuring business customer satisfaction and loyalty Customers Bank2 Banking Industry Benchmark3 NYSE: CUBI | FTE Employees 860 | Total Assets $27.4B Data as of 9/30/2026 Customers Bancorp, Inc. 1. Non-GAAP measure, refer to appendix for reconciliation 2. As of December 2025 3. The Qualtrics U.S. Banking Relational Net Promoter® Score (NPS®) benchmark is derived from Qualtrics' vast Customer Experience dataset. The dataset includes 2022-2023 anonymized results from 50+ U.S. banking organizations, covering 80+ separate relationship surveys, and encompassing 400,000 individual survey respondents Key Balance Sheet Stats Delivering exceptional growth across the Bank Total Assets Total Loans Total Deposits TBVPS1 Q3’26 ($) 27.4B 18.5B 22.6B 65.66 YoY Growth (%) 13 14 11 10 Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets) 81 41

 

4 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Q3’26 Key Accomplishments 1. Teams hired since Q2’23 2. 2026 proxy peers most recent quarter (“MRQ”); MRQ represents Q3’26 for proxy peer banks that have reported earnings data before October 22, 2026. Otherwise represents Q2’26 data 3. Non-GAAP measure, refer to appendix for reconciliation 4. Q4’2019 to Q3’2026 5. CET1 is estimated pending final regulatory report Record period end loans of $18.5 billion 3% loan growth QoQ 14% loan growth YoY Diversified across the franchise with multiple verticals contributing to growth Record period end deposits of $22.6 billion Record period end $7.2 billion non-interest bearing (“NIB”) deposits, or 32% of total deposits New commercial banking teams1 added approximately $415 million of deposits QoQ Solid Loan GrowthAccretive Deposit Performance NII increased 8% QoQ Growth in quarter accretive to margin expansion Robust low-cost deposit and loan pipelines expected to drive margin expansion Net Interest Income (NII) & Net Interest Margin (NIM) CET1 ratio of 12.6%5 even with $0.5B of loan growth QoQ Approximately 500k shares repurchased during the quarter Tangible book value approached $66 per share3 YoY growth of 10% Approximately 15% CAGR since 20194 Strong Capital & LiquidityTangible Book Value Growth Non-interest expense as percent of average assets of 1.68% is among the lowest of regional bank peers2 Efficiency ratio improved approximately 340 bps QoQ Positive Operating Leverage

 

5 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Organic Growth: Accelerate Franchise Growth and deliver top-tier, high-quality organic loan and deposit growth by recruiting high- performing executives and deposit-rich teams to expand our commercial banking franchise 1 2 3 Payments: Expand the cubiX ecosystem, broaden existing network to serve additional industries and develop sophisticated product offerings and embedded payments solutions 4 2026 Priorities AI: Operationalize AI at Scale and deploy AI across the organization, targeting full workflow orchestration and operating leverage Risk Management Excellence: Sustain and operate with the highest standards of regulatory and risk management excellence — turning discipline into a competitive advantage and an enabler of growth

 

6 © 2026 C USTO M ERS BAN C O RP, IN C . / ALL RIG HTS RESERVED AI & AUTOMATION Leading the AI Transformation Among Peer Banks1 Revenue per employee2 $ thousands Pre-tax profit per employee3 $ thousands Avg. assets per employee4 $ millions Cumulative hours saved6 thousands of hours $910 $981 $1,105 2024 2025 Q3’26 ann. +13% $286 $346 $464 2024 2025 Q3’26 ann. +34% $27.2 $27.9 $31.1 2024 2025 Q3’26 ann. +11% 1. US Banks with $10-$100 billion in assets. Source S&P Cap IQ 2. Revenue / employee = (GAAP Net Interest Income + GAAP Non-Interest Income) ÷ Average FTE. Average FTE is the simple average of the four quarter-end FTE counts for 2024 and 2025; Q3’26 annualized represents FTE at Q3’26. 3. Pre-Tax Profit / employee = GAAP Income Before Income Tax Expense ÷ Average FTE. Average FTE is the simple average of four quarter-end FTE counts for 2024 and 2025; Q3’26 annualized represents FTE at Q3’26. 4. Average Assets / employee = Average Total Assets ÷ Average FTE. Average FTE is the simple average of four quarter-end FTE counts for 2024 and 2025; Q3’26 annualized represents FTE at Q3’26. 5. 1H26, annualized 6. Hours saved reflect self-reported estimates from survey of employees using AI tools. Survey data as of September 17, 2026. Self-reported estimates from periodic surveys of employees using AI tools, captured at time of submission and not subsequently re- measured or validated. Cumulative totals may include savings that have since changed. 7. Represents salary and benefits savings from positions not backfilled and open positions reduced YTD. K e y T a k e a w a y s • Teams spend less time on manual processing and more on clients, while revenue, profit and assets per employee rise • 60% of new positions filled since Q1 were revenue producers • $2.5B balance sheet growth with a leaner team +6% revenue producers #1 among peer banks2,5 Top 5 among peer banks3,5 #1 among peer banks4,5 28 46 76 Q1’26 Q2’26 Q3’26 2.7x+ $15M+ capacity7 unlocked YTD Q1’26 Q3’26 905 860 Revenue Enablers Revenue Producers FTE: Q1 vs. Q3 Current

 

7 © 2026 C USTO M ERS BAN C O RP, IN C . / ALL RIG HTS RESERVED New Industries Are Plugging Into cubiX Accelerating Industry Adoption LIVE & SCALING Digital Assets Mortgage Finance Real Estate BUILDING Correspondent Banking 2.0 Capital Markets cubiX future growth drivers Real estate Firms arriving pre-integrated through leading closing-software platforms Capital Markets Extended hours trading for traditional finance exchanges Correspondent banking Routable sub-ledgers for bank-to-bank and cross-border flows Growing accounts in existing verticals Accounts up 19% in Q3, with real estate and mortgage finance driving new client growth cubiX deposit balance mix1 % of ending balances 1. Calculated as the ending deposit balances of the digital assets (“DA”), mortgage finance and real estate payments verticals 100% FY 2025 69% 19% 12% Q3’26 20% DA Mortgage Finance Real Estate Instant Payments Platform RTP FedNow Wires ACH cubiX PAYMENTS

 

8 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED ORGANIC GROWTH Deposit Franchise Transformation Led by Team Recruitment 1. Includes 2023–2025 vintage commercial banking teams hired Q2’23–Q4’25 2. Includes revenue producing team members that have joined or signed contracts to join year-to-date 2026 $0.6 2023 2024 2025 Q2’26 Q3’26 $1.7 $3.3 $3.9 $4.3 2023 Vintage 2024 Vintage 2025 Vintage Ending Deposit Balance1 $ billions Commercial Deposit Accounts 13,769 15,383 20,401 23,111 26,142 2022 2023 2024 2025 Q3’26 +13% YTD % of Total Deposits 3% 19% ~2x in 3+ years Q3’26 New Teams Update YTD’26 New Teams Update 50 New team members2 • 12 teams across national specialized and geographic C&I verticals • Recruitment pipeline remains strong through referral network +$1B YTD • Q3 hires span a diverse set of revenue- producing verticals • Includes national teams such as Technology Banking and Asset-Based Lending, as well as geographic C&I • New capital markets and treasury management hires joined in Q3, enhancing fee income capabilities 15 New team members2

 

9 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Profitability Balance Sheet Credit 3.19% vs. 3.17% NIM $27.4B +3% Total Assets 0.13% -5 bps Commercial NCOs Ratio1 $18.5B +3% Total Loans and Leases 0.29% -2 bps NPLs to Total Loans Financial Highlights – GAAP Highlights Q3’26 EARNINGS REVIEW Total Deposits $22.6B +4% Reserves to NPLs 322% vs. 293% $2.25 DILUTED EPS $78.4M NET INCOME ROCE 14.0% ROAA 1.16% vs. 1.13% 1. Q3’26 annualized NCOs as percentage of average total loans and leases for Q3’26 was 0.28%, down 6 bps compared to Q2’26 Q3’26 (vs. Q2’26)

 

10 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Non-interest Bearing Deposit Composition 1. 2026 proxy peers most recent quarter (“MRQ”) Total Deposits $ billions Average cost of deposits $6.4 $5.0 $9.0 Q3’25 $6.3 $5.1 $9.4 Q4’25 $6.7 $5.1 $9.8 Q1’26 $6.9 $5.1 $9.7 Q2’26 $7.2 (32%) $5.1 $10.3 Q3’26 $20.4 $20.8 $21.6 $21.7 $22.6 Non-Interest Bearing DDA Interest Bearing DDA Non-DDA • Deposits reached another consecutive period-end record in Q3’26, representing 11% YoY growth. • Non-interest bearing deposits have increased by over $800 million YoY. 2.50% Steady Deposit Growth and Mix Improvement ACCRETIVE DEPOSIT PERFORMANCE • Non-interest bearing deposits increased by $300 million in the quarter to a third consecutive period end record $7.2 billion, or 32% of total deposits, representing top quartile of peer banks1 Quarterly Non-interest Bearing Deposit Balances $ billions Q3’25 Q2’26 Q3’26 $6.4 $6.9 $7.2 NIBD Balances 32% CUBI Regional Bank Peers (MRQ) Top Quartile (29.5%) QoQ: +4% YoY: +13% Q3’26

 

11 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Strong Loan Growth with Diversified Contributions Q3’26 Loan Portfolio $ billions • Loan growth of nearly $500 million, or 3% QoQ, compared to 1% for the industry1 ROBUST LOAN GROWTH 1. US Banks with $10-$100 billion in assets that have reported earnings data before October 22, 2026. Source S&P Cap IQ 2. Fund Finance includes Lender Finance and Capital Call Lines 3. Includes Investment CRE, Construction, and Multifamily 4. Includes Commercial Banking Teams, Equipment Finance, Technology and Venture, FIG, Mortgages, PPP, and remaining loan verticals Fund Finance2 Healthcare CRE3 Consumer Installment Public Finance SBA Lending Other4 Real Estate Specialty Finance Mortgage Finance Total Loan Growth $456 $328 $165 $44 $16 -$41 -$102 -$110 -$259 $496 Q3’26 Loan Growth by Verticals $ millions Total Loans Q3’25 Q4’25 Q1’26 Q2’26 Q3’26 $16.3 $16.8 $17.4 $18.0 $18.5 • Top growth verticals included Fund Finance, Healthcare, and CRE • Diversified loan growth focused on adding franchise value

 

12 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Net Interest Income Growth of 8% Quarter-over-Quarter Net Interest Income & Net Interest Margin $ millions, percent 3.46% 3.40% 3.22% 3.17% 3.19% 3.25% 3.24% Q3’25 Q4’25 Q1’26 Q2’26 Q3’26 $201.9 $204.4 $191.4 $193.4 $208.1 NET INTEREST INCOME & NET INTEREST MARGIN • $15 million NII growth QoQ driven by higher average loan and security balances and higher loan yields • Margin is poised to improve further in the fourth quarter given September’s run-rate NIM of approximately 3.25% • Positive NIM trajectory driven by expected continued low-cost deposit gathering and margin accretive loan growth Key Highlights Net Interest Income NIM Illustrative NIM excl. Accretion Income Impact1 1. Q3’25 and Q4’25 contained large accretion benefit from a purchase of a loan portfolio at a discount from a participation partner

 

13 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Peer-Leading Efficiency While Investing in Our Business $105.2 $117.3 $112.0 $114.9 $113.4 45.4% Q3’25 49.5% Q4’25 49.7% Q1’26 50.6% Q2’26 47.2% Q3’26 Non-Interest Expense $ millions • Core efficiency ratio1 improved by approximately 340 bps QoQ while investing in the franchise Non-Interest Expense / Average Assets percent • CUBI’s non-interest expense as percent of average assets1 is among the lowest of regional bank peers2 1.68% CUBI CUBI (Q3’26) Regional Bank Peers (MRQ) 1. Non-GAAP measure, refer to appendix for reconciliation 2. 2026 proxy peers most recent quarter (“MRQ”) Top Quartile (2.00%) Median (2.16%) OPERATIONAL EFFICIENCY AND STRATEGIC INVESTMENTS Non-interest Expense Core Efficiency Ratio1

 

14 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Tangible Book Value1 per share Tangible Book Value Up 10% Year-over-Year 1. Non-GAAP measure, refer to appendix for reconciliation 2. CAGR from Q4’19 to Q3’26 inclusive of impact of AOCI mark-to-market; Q4’19 and Q3’26 AOCI impact of $(0.04) and $(3.54) per share, respectively 3. 2026 proxy peers most recent quarter (“MRQ”) $26.17 $27.92 $37.21 $38.97 $47.61 $54.08 $61.77 $65.66 2019 2020 2021 2022 2023 2024 2025 Q3’26 +14% TANGIBLE BOOK VALUE GROWTH • TBVPS1 increased 10% YoY to $65.66 • Tangible book value1 per share increased over 2.5x since Q4’192 • 15%2 CAGR in TBVPS1 since Q4’192 compared to 5% for regional bank peers3 Key Highlights ~ 5

 

15 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 15.3% 15.4% 14.9% 14.8% 14.5% Total Risk-Based Capital percent 8.4% 8.5% 8.3% 8.3% 8.0% TCE/TA2 percent 1. Capital ratios are estimated pending final regulatory report 2. Non-GAAP measure, refer to appendix for reconciliation Strong Capital Levels Provide Significant Flexibility 13.0% 13.0% 12.9% 12.9% 12.6% CET1 Risk-Based Capital percent STRONG CAPITAL AND LIQUIDITY • Strong capital ratios provide flexibility • Supported 3% balance sheet growth and ~500K shares repurchased in the quarter Key Highlights Q3’25 Q4’25 Q1’26 Q2’26 Q3’261

 

16 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Commercial NCOs percent NPAs % of Total Assets percent Credit Metrics Remain Stable Consumer NCOs percent Total NCOs percent MAINTAINING SUPERIOR CREDIT QUALITY 1. 2026 proxy peers most recent quarter (“MRQ”) • Reserves to NPLs strong at 322% • NPAs to total assets remain low at 29 bps and below regional bank peer median1 of 36 bps Q3’25 Q4’25 0.16% 0.16% 0.14% 0.18% 0.13% 2.60% 2.08% 2.27% 2.01% 1.89% 0.39% 0.33% 0.32% 0.34% 0.28% 0.25% 0.29% 0.29% 0.32% 0.29%0.34% 0.35% 0.34% 0.40% 0.36% CUBI Regional Bank Peers1 Q1’26 Loan Yield less NCOs • CUBI generates an above peer median1 yield when accounting for costs associated with net charge-offs Median: 5.84% 6.05% CUBICUBI (Q3’26) Regional Bank Peers (MRQ)1 Q2’26 Q3’26

 

17 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 2026 Management Outlook Metrics Deposit Growth Loan Growth Net Interest Income Tax Rate CET1 (%) FY 2025 $20.8B $16.8B $750M 22.3% 13.0% 8 – 12% 23 – 25% Non-Interest Expense $432M Prior Outlook FY 2026 8 – 12% $800M – $830M $440M – $460M 11.5 – 12.5% 2026 OUTLOOK 9%+ 22 – 23% Current Outlook FY 2026 12%+ $805M – $810M $460M – $465M 11.5 – 12.5%

 

18 Analyst Coverage D.A. Davidson Companies Peter Winter Hovde Group David Bishop Keefe, Bruyette & Woods Inc. Kelly Motta Morgan Stanley Brian Wilczynski Stephens Inc. Matt Breese Raymond James Steve Moss B. Riley Securities, Inc. Hal Goetsch TD Cowen Janet Lee 2026 New Analyst JPMorgan Anthony Elian Piper Sandler Manuel Navas Maxim Group LLC Michael Diana

 

19 Appendix

 

20 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Organic Growth: Core to the Success of Customers Bank 1. Revenue is calculated as the sum of net interest income and noninterest income 2. Non-GAAP measure, refer to appendix for reconciliation 3. U.S. Banks with total assets between $20 billion and $100 billion. Source S&P Cap IQ 4. Represents 6 year (2019-2025) CAGR for banks with available data throughout the time period horizon 5. Peer banks that completed M&A transactions amounting to >80% the size of the acquiring institution between 2019 and 2025 have been omitted from the peer set 6. Originally reported 2019 Core EPS of $2.28 which was recast to $2.35 to reflect the results of discontinued operations Organic Growth FlywheelPeer-Leading Performance $7.61 2019 2025 $2.356 2019 2025 $358 $818 $26.17 $61.77 2019 2025 Top 5 Revenue Compounder3,4,5 #1 Core EPS Compounder3,4 Core EPS2 $ Revenue1 $ millions TBVPS2 $ #2 TBVPS Compounder3,4 Exceptional service NPS of 81 Client engagement Retention, referrals Performance & momentum Winning culture Reinvest in service & tech Technology & people Top teams deepen franchise Deposits & expertise APPENDIX 15% 22% 15%

 

21 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Investment Securities – AFS percent, Q3’26 Securities Portfolio Characteristics • Spot yield: 5.08% • Effective duration: 2.8 years • Floating rate securities: 42% • Credit rating: 84% AAA with less than 1% at BB Investment Securities – HTM percent, Q3’26 • Spot yield: 3.17% • Effective duration: 4.5 years • Floating rate securities: ~30% • Credit rating: 75% AAA with no rated securities non- investment grade • ABS: $0.2 billion of credit enhanced asset backed securities 75% 25% MBS & CMO Credit Enhanced ABS Total: $0.6 billion Corporate ABS Other MBS & CMO Total: $3.6 billion 8% 7% 84% 1% APPENDIX

 

22 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 1. Excludes mortgage finance and installment loans reported at fair value, loans held for sale 2. Utilized vendor’s September 2026 baseline and adverse forecast scenario with qualitative adjustments for Q3’26 provision for credit losses 3. Utilized vendor’s June 2026 baseline and adverse forecast scenario with qualitative adjustments for Q2’26 provision for credit losses Allowance for Credit Losses for Loans and Leases September 30, 2026 June 30, 2026 Amortized Cost1 Allowance for Credit Losses Lifetime Loss Rate2 Amortized Cost1 Allowance for Credit Losses Lifetime Loss Rate3 ($ in thousands) Loans and Leases Receivable: Commercial: Commercial and Industrial $ 9,416,510 $ 39,790 0.42 % $ 8,829,801 $ 40,158 0.45 % Multifamily 2,668,192 48,328 1.81 % 2,623,964 29,324 1.12 % Commercial Real Estate Owner Occupied 1,221,205 4,451 0.36 % 1,270,575 10,226 0.80 % Commercial Real Estate Non-Owner Occupied 2,066,642 10,157 0.49 % 1,888,040 13,503 0.72 % Construction 158,914 1,633 1.03 % 216,832 2,803 1.29 % Total Commercial Loans and Leases Receivable $ 15,531,463 $ 104,359 0.67 % $ 14,829,212 $ 96,014 0.65 % Consumer: Residential Real Estate $ 512,410 $ 6,749 1.32 % $ 508,187 $ 6,251 1.23 % Manufacturing Housing 23,451 2,493 10.63 % 24,763 3,244 13.10 % Installment 855,124 58,524 6.84 % 854,906 58,597 6.85 % Total Consumer Loans Receivable $ 1,390,985 $ 67,766 4.87 % $ 1,387,856 $ 68,092 4.91 % Total Loans and Leases Receivable $ 16,922,448 $ 172,125 1.02 % $ 16,217,068 $ 164,106 1.01 % APPENDIX

 

23 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Customers believes that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in Customers' industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP. Starting in Q3 2025, certain adjustments to GAAP measures were no longer included as our intention going forward is to limit these adjustments to those items of greatest significance. The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document. Reconciliation of Non-GAAP Measures – Unaudited APPENDIX

 

24 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings - Customers Bancorp Q3 2026 Q2 2026 Q1 2026 Q4 2025 Q3 2025 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to common shareholders $ 78,383 $ 2.25 $ 71,560 $ 2.05 $ 69,653 $ 1.97 $ 70,088 $ 1.98 $ 73,726 $ 2.20 Reconciling items (after tax): (Gains) losses on investment securities 620 0.02 (103) 0.00 (208) (0.01) (36) 0.00 (253) (0.01) Loss on redemption of preferred stock — — — — — — 2,799 0.08 — — Core earnings $ 79,003 $ 2.27 $ 71,457 $ 2.05 $ 69,445 $ 1.97 $ 72,851 $ 2.06 $ 73,473 $ 2.20 APPENDIX

 

25 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings - Customers Bancorp 2025 2024 2023 2022 2021 2020 2019 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to common shareholders $ 209,183 $ 6.26 $ 166,429 $ 5.09 $ 235,448 $ 7.32 $ 218,402 $ 6.51 $ 300,134 8.91 $ 118,537 $ 3.74 $ 64,868 $ 2.05 Reconciling items (after tax): (Income) loss from discontinued operations — — — — — — — — 39,621 1.18 10,461 0.33 2,060 0.07 Severance expense — — 3,666 0.11 1,251 0.04 1,058 0.03 1,517 0.05 — — 373 0.01 Impairment loss on debt securities 39,875 1.19 — — — — — — — — — — — — Impairments on fixed assets and leases — — — — 98 0.00 1,051 0.03 1,118 0.03 — — — — Merger and acquisition related expenses — — — — — — — — 320 0.01 1,038 0.03 76 0.00 Loss on sale of consumer installment loans — — — — — — 18,221 0.54 — — — — — — Loss on sale of capital call lines of credit — — — — 3,914 0.12 — — — — — — — — (Gains) losses on investment securities 975 0.03 20,331 0.62 407 0.01 18,926 0.56 (26,015) (0.77) (17,412) (0.55) (1,912) (0.06) Loss on sale of foreign subsidiaries — — — — — — — — 2,150 0.06 — — — — Loss on cash flow hedge derivative terminations — — — — — — — — 18,716 0.56 — — — — Derivative credit valuation adjustment 210 0.01 4 0.00 219 0.01 (1,243) (0.04) (1,285) (0.04) 5,811 0.18 811 0.03 Risk participation agreement mark-to-market adjustment — — — — — — — — — — (1,080) (0.03) — — Legal settlement — — 158 0.02 — — — — 897 0.03 258 0.01 1,520 0.05 Unrealized (gain) loss on loans held for sale 295 0.01 608 0.02 — — — — — — 1,913 0.06 — — Deposit relationship adjustment fees — — — — — — — — 4,707 0.14 — — — — Loss on redemption of preferred stock 4,707 0.14 — — — — — — 2,820 0.08 — — — — Tax on surrender of bank-owned life insurance policies — — — — 4,141 0.13 — — — — — — — — FDIC special assessment — — 518 0.02 2,755 0.09 — — — — — — — — Unrealized (gain) on equity method investments — — (8,608) (0.26) — — — — — — — — — — Loss upon acquisition of interest-only GNMA securities — — — — — — — — — — — — 5,682 0.18 Losses on sale of non-QM residential mortgage loans — — — — — — — — — — — — 595 0.02 Loan program termination fees (772) (0.02) — — — — — — — — — — — — Core earnings $ 254,473 $ 7.61 $ 183,105 $ 5.60 $ 248,233 $ 7.72 $ 256,415 $ 7.63 $ 344,700 10.23 $ 119,526 $ 3.77 $ 74,073 $ 2.35 APPENDIX

 

26 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) 1. Core efficiency ratio calculated as non-interest expense divided by core revenue Core Efficiency Ratio - Customers Bancorp (dollars in thousands except per share data) Q3 2026 Q2 2026 Q1 2026 Q4 2025 Q3 2025 GAAP net interest income $ 208,078 $ 193,366 $ 191,351 $ 204,428 $ 201,912 GAAP non-interest income (loss) $ 31,366 $ 34,043 $ 34,316 $ 32,516 $ 30,191 (Gains) losses on investment securities 796 (130) (269) (47) (334) Core non-interest income 32,162 33,913 34,047 32,469 29,857 Core revenue $ 240,240 $ 227,279 $ 225,398 $ 236,897 $ 231,769 GAAP non-interest expense $ 113,396 $ 114,891 $ 111,988 $ 117,309 $ 105,217 Core non-interest expense $ 113,396 $ 114,891 $ 111,988 $ 117,309 $ 105,217 Core efficiency ratio (1) 47.2 % 50.6 % 49.7 % 49.5 % 45.4 % APPENDIX

 

27 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Common Equity to Tangible Assets - Customers Bancorp (dollars in thousands except per share data) Q3 2026 Q2 2026 Q1 2026 Q4 2025 Q3 2025 GAAP total shareholders' equity $ 2,192,700 $ 2,205,692 $ 2,144,300 $ 2,115,517 $ 2,126,059 Reconciling items: Preferred stock — — — — (82,201) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible common equity $ 2,189,071 $ 2,202,063 $ 2,140,671 $ 2,111,888 $ 2,040,229 GAAP Total assets $ 27,411,648 $ 26,520,789 $ 25,880,767 $ 24,895,868 $ 24,260,163 Reconciling items: Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible assets $ 27,408,019 $ 26,517,160 $ 25,877,138 $ 24,892,239 $ 24,256,534 Tangible common equity to tangible assets 8.0 % 8.3 % 8.3 % 8.5 % 8.4 % APPENDIX

 

28 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q3 2026 Q2 2026 Q1 2026 Q4 2025 Q3 2025 GAAP total shareholders' equity $ 2,192,700 $ 2,205,692 $ 2,144,300 $ 2,115,517 $ 2,126,059 Reconciling Items: Preferred stock — — — — (82,201) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible common equity $ 2,189,071 $ 2,202,063 $ 2,140,671 $ 2,111,888 $ 2,040,229 Common shares outstanding 33,340,010 33,772,598 33,692,632 34,191,223 34,163,506 Tangible book value per common share $ 65.66 $ 65.20 $ 63.54 $ 61.77 $ 59.72 APPENDIX

 

29 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q4 2025 Q4 2024 Q4 2023 Q4 2022 Q4 2021 Q4 2020 Q4 2019 GAAP total shareholders' equity $ 2,115,517 $ 1,836,683 $ 1,638,394 $ 1,402,961 $ 1,366,217 $ 1,117,086 $ 1,052,795 Reconciling Items: Preferred stock — (137,794) (137,794) (137,794) (137,794) (217,471) (217,471) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,736) (14,298) (15,195) Tangible common equity $ 2,111,888 $ 1,695,260 $ 1,496,971 $ 1,261,538 $ 1,224,687 $ 885,317 $ 820,129 Common shares outstanding 34,191,223 31,346,507 31,440,906 32,373,697 32,913,267 31,705,088 31,336,791 Tangible book value per common share $ 61.77 $ 54.08 $ 47.61 $ 38.97 $ 37.21 $ 27.92 $ 26.17 APPENDIX

 

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