Profit surges as eGain (NASDAQ: EGAN) lifts Q3 2026 revenue 7%

Rhea-AI Filing Summary

eGain Corporation reported stronger results for its fiscal third quarter ended March 31, 2026. Total revenue reached $22.5M, up 7% year over year, driven mainly by SaaS revenue of $20.9M, also up 7%. Professional services contributed $1.6M, a 9% increase.

Profitability improved sharply. GAAP net income rose to $2.4M from $66K, with diluted earnings per share of $0.09. Non-GAAP net income was $3.2M, or $0.11 per diluted share, and adjusted EBITDA increased to $3.2M. Management highlighted “accelerating AI knowledge demand” and stronger profitability, supported by higher gross profit and stable operating expenses.

On the balance sheet, cash and cash equivalents were $80.5M as of March 31, 2026, with total assets of $139.7M and stockholders’ equity of $91.6M. Deferred revenue was $34.1M, reflecting contracted future performance obligations.

Insights

Software equity analyst

eGain shows modest revenue growth but a large swing to profitability in Q3 2026.

eGain grew total revenue 7% to $22.5M, with SaaS up 7% and professional services up 9%. The more notable change is profitability: GAAP net income climbed to $2.4M and adjusted EBITDA rose to $3.2M, indicating better cost control and operating leverage on a relatively small revenue increase.

Non-GAAP net income of $3.2M and non-GAAP operating income of $2.8M reflect add-backs for stock-based compensation and prior-period warrant costs. Cash and cash equivalents of $80.5M and stockholders’ equity of $91.6M suggest a solid balance sheet with no disclosed debt in this excerpt. Actual impact over coming quarters will depend on sustaining AI-driven demand and managing deferred revenue of $34.1M as of March 31, 2026.

8-K Event Classification

2 items: 2.02, 9.01

2 items

Item 2.02 Results of Operations and Financial Condition Financial

Disclosure of earnings results, typically an earnings press release or preliminary financials.

Item 9.01 Financial Statements and Exhibits Exhibits

Financial statements, pro forma financial information, and exhibit attachments filed with this report.

Key Figures

Q3 2026 total revenue: $22.5M Q3 2026 SaaS revenue: $20.9M Q3 2026 GAAP net income: $2.4M +5 more

8 metrics

Q3 2026 total revenue $22.5M Three months ended March 31, 2026; up 7% year over year

Q3 2026 SaaS revenue $20.9M Three months ended March 31, 2026; 7% GAAP SaaS growth

Q3 2026 GAAP net income $2.4M Three months ended March 31, 2026 net income

Q3 2026 non-GAAP net income $3.2M Non-GAAP net income for three months ended March 31, 2026

Q3 2026 adjusted EBITDA $3.2M Adjusted EBITDA for three months ended March 31, 2026

Cash and equivalents $80.5M Cash and cash equivalents as of March 31, 2026

Total deferred revenue $34.1M Deferred revenue current and long-term as of March 31, 2026

Total stockholders’ equity $91.6M Stockholders’ equity as of March 31, 2026

Key Terms

adjusted EBITDA, non-GAAP net income, deferred revenue, constant currency growth rates, +2 more

6 terms

adjusted EBITDA financial

"This press release includes certain non-GAAP financial measures as supplemental information relating to eGain’s operating results, including adjusted EBITDA and non-GAAP net income."

Adjusted EBITDA is a way companies measure how much money they make from their core operations, like running a business, by removing certain costs or income that aren’t part of regular business activities. It helps investors see how well a company is doing without distractions from unusual expenses or gains, making it easier to compare companies or track performance over time.

non-GAAP net income financial

"Non-GAAP net income measure is adjusted for issuance of common stock warrant for services and stock-based compensation expense."

Non-GAAP net income is a company's profit figure that excludes certain costs or income that are included in standard accounting methods. Companies often use it to show what their earnings might look like without one-time expenses or other unusual items, helping investors see the company's core performance more clearly.

deferred revenue financial

"Deferred revenue | | 31,872 | | | 48,765 Total current liabilities | | | 43,331 | | | 62,151 Deferred revenue, net of current portion"

Cash a company has already received for goods or services it has promised but not yet delivered; it's recorded as a liability because the company still owes that product, service, or future revenue recognition. For investors, deferred revenue signals upcoming work or deliveries that will convert into reported sales over time and affects short-term obligations, cash flow quality, and how quickly a firm can grow recognized revenue—think of it like prepaid subscriptions or gift cards a business must honor later.

constant currency growth rates financial

"Constant currency growth rates presented are derived from converting the current period results for entities reporting in currencies other than U.S. Dollars"

generative AI technical

"the pace of technological advancements in generative AI and the adaptability of our services to incorporate these advancements;"

Generative AI is a type of computer technology that can create new content, like text, images, or music, on its own. It’s important because it can produce realistic and useful material quickly, which could change how we create art, write stories, or even develop new products. Think of it as a smart robot that can invent and produce things almost like a human.

stock-based compensation financial

"This press release includes certain non-GAAP financial measures as supplemental information relating to eGain’s operating results, including adjusted EBITDA and non-GAAP net income."

Stock-based compensation is when a company pays employees, directors or consultants with shares or the right to buy shares instead of or in addition to cash. It matters to investors because issuing stock or options spreads ownership thinner (like cutting a pie into more slices), which can reduce each existing share’s claim on profits and can also change reported earnings; investors watch it to assess true cost of running the business and how management is incentivized.

Earnings Snapshot

Total revenue: $22.5M

Q3 2026

Total revenue $22.5M +7% YoY

SaaS revenue $20.9M +7% YoY

Professional services revenue $1.6M +9% YoY

GAAP net income $2.4M

Non-GAAP net income $3.2M

Adjusted EBITDA $3.2M

Understanding 8-K Material Events →

0001066194false00010661942026-05-142026-05-14

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

​

FORM 8-K

​

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

​

Date of Report: May 14, 2026

(Date of earliest event reported)

​

eGain Corporation

(Exact name of registrant as specified in its charter)

​

​	​	​	​	​
Delaware	​	001-35314	​	77-0466366
​	​	​	​	​
(State or other jurisdiction	​	(Commission	​	(I.R.S. Employer
of incorporation)	​	File Number)	​	Identification No.)

​

1252 Borregas Avenue, Sunnyvale, California 94089

(Address of principal executive offices, including zip code)

​

(408) 636-4500

(Registrant’s telephone number, including area code)

​

(Former Name or Former Address, if Changed Since Last Report)

​

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

​

☐    Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐    Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐    Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐    Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

​

Securities registered pursuant to Section 12(b) of the Act:

​

Title of each class	Trading Symbol(s)	Name of exchange on which registered
Common Stock, par value $0.001 per share	EGAN	The Nasdaq Stock Market LLC

​

​

​

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).  Emerging growth company ☐

​

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

​

​

​

​

Item 2.02Results of Operations and Financial Condition.

The following information in this Item 2.02, including Exhibit 99.1, is being furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

​

On May 14, 2026, eGain Corporation (“eGain”) issued a press release announcing results for its fiscal quarter ended March 31, 2026. The press release contains forward-looking statements regarding eGain and includes cautionary statements identifying important factors that may cause actual results to differ materially from those anticipated. A copy of the press release is furnished herewith as Exhibit 99.1.

​

Item 9.01 Financial Statements and Exhibits.

(d)  Exhibits.

​	​	​
EXHIBIT NO.	​	DESCRIPTION
​	​	​
99.1	​	Press release, dated May 14, 2026.
104	​	Cover Page Interactive Data File (embedded within the Inline XBRL document).

​

​

2

​

SIGNATURE

​

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

​ ​	​	​ ​
​ Date: May 14, 2026	​	​ eGain Corporation
​	​	​ ​
​	By:	/s/ Eric N. Smit
​	​	Eric N. Smit Chief Financial Officer (Duly Authorized Officer and Principal Financial and Accounting Officer)

​

​

​

3

​

Exhibit 99.1

​

eGain Reports Third Quarter 2026 Results Highlighting Accelerating

AI Knowledge Demand and Improved Profitability

​

Sunnyvale, CA (May 14, 2026) – eGain (Nasdaq: EGAN), a leader in AI-powered knowledge management for customer service, today announced financial results for its fiscal 2026 third quarter ended March 31, 2026.

​

“We delivered solid third quarter results with revenue in line with expectations and strong profitability that exceeded expectations,” said Ashu Roy, eGain’s CEO. “During the quarter, we secured multiple customer expansions and saw a meaningful increase in RFP activity, driven by growing market awareness of the ‘Garbage In Garbage Out’ knowledge problem in AI deployments. And last week, we announced four new products on our platform to strong customer interest at eGain Solve London.

​

Fiscal 2026 Third Quarter Financial Highlights

​

● Total revenue was $22.5 million, up 7% year over year.

● AI Knowledge Hub annual recurring revenue grew 26% year over year to $48.0 million, contributing 64% of total SaaS annual recurring revenue.

● GAAP gross margin was 73%, compared to 68% in Q3 fiscal 2025.

● Non-GAAP gross margin was 74%, up from 69% in Q3 fiscal 2025.

● GAAP net income was $2.4 million, or $0.09 per share on a basic and diluted basis, compared to GAAP net income of $66,000, or $0.00 per share on a basic and diluted basis, in Q3 fiscal 2025.

● Non-GAAP net income was $3.2 million, or $0.12 per share on a basic basis and $0.11 per share on a diluted basis, compared to non-GAAP net income of $765,000, or $0.03 per share on a basic and diluted basis, in Q3 fiscal 2025.

● Adjusted EBITDA was $3.2 million, representing a 14% margin, compared to $1.2 million, or a 6% margin, in Q3 fiscal 2025.

● Total cash and cash equivalents were $80.5 million, compared to $68.7 million in Q3 fiscal 2025.

​

Fiscal 2026 First Nine Months Financial Highlights

​

● Total revenue was $69.0 million, up 6% year over year.

● GAAP gross margin was 74%, compared to 69% in the same period last year.

● Non-GAAP gross margin was 74%, up from 70% in the same period last year.

● GAAP net income was $7.6 million, or $0.28 per share on a basic basis and $0.27 per share on a diluted basis, compared to GAAP net income of $1.4 million, or $0.05 per share on a basic and diluted basis, in the same period last year.

● Non-GAAP net income was $10.9 million, or $0.40 per share on a basic basis and $0.39 per share on a diluted basis, compared to non-GAAP net income of $3.3 million, or $0.12 per share on a basic and diluted basis, in the same period last year.

● Adjusted EBITDA was $11.5 million, representing a 17% margin, compared to $4.2 million, or a 6% margin, in the same period last year.

● Cash provided by operating activities was $18.7 million, or an operating cash flow margin of 27%.

​

Fiscal 2026 Fourth Quarter Financial Guidance

​

For the fourth quarter of fiscal 2026 ending June 30, 2026, eGain expects:

​

● Total revenue between $21.5 million to $22.0 million.

● GAAP net loss of $300,000 to net income of $400,000, or between ($0.01) to $0.01 per share.

o Includes stock-based compensation expense of approximately $900,000.

● Non-GAAP net income between $600,000 to $1.3 million, or between $0.02 to $0.05 per share.

1

● Adjusted EBITDA between $500,000 to $1.0 million, or margin between 2% to 5%.

​

Fiscal 2026 Financial Guidance

​

For the fiscal 2026 full year ending June 30, 2026, eGain is updating its guidance as follows:

​

● Total revenue between $90.5 million to $91.0 million.

● GAAP net income between $7.0 million to $7.8 million, or $0.25 to $0.28 per share.

o Includes stock-based compensation expense of approximately $2.9 million.

o Includes warrant expense of approximately $1.4 million.

● Non-GAAP net income between $11.3 million to $12.1 million, or $0.39 to $0.42 per share.

● Adjusted EBITDA between $11.9 million to $12.4 million, or margin of 13%.

​

Guidance Assumptions:

​

● Weighted average shares outstanding are expected to be approximately 28.0 million for the fourth quarter and full fiscal 2026.

Non-GAAP Financial Measures

This press release includes certain non-GAAP financial measures as supplemental information relating to eGain’s operating results, including adjusted EBITDA and non-GAAP net income. Adjusted EBITDA is defined as net income, adjusted for the impact of depreciation and amortization, issuance of common stock warrant for services, stock-based compensation expense, interest income, provision for income taxes, other income (expense), net and severance and related charges. Non-GAAP net income measure is adjusted for issuance of common stock warrant for services and stock-based compensation expense. eGain’s management has analyzed the effect of these non-GAAP adjustments on our provision for income taxes and believes the change in our provision for income taxes would not be substantial. Non-GAAP results are presented for supplemental informational purposes only and should not be considered a substitute for financial information presented in accordance with generally accepted accounting principles, or GAAP, and may be different from non-GAAP measures used by other companies. eGain’s management uses these non-GAAP measures to compare our performance to that of prior periods for trend analysis and for budgeting and planning purposes. eGain believes that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial measures with other software companies, many of which present similar non-GAAP financial measures to investors, and that it allows for greater transparency with respect to key metrics used by management in our financial and operational decision-making. Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included with the financial tables at the end of this release. eGain urges investors to review the reconciliation and not to rely on any single financial measure to evaluate our business. In addition, this press release includes eGain’s projected non-GAAP net income and adjusted EBITDA for future periods, non-GAAP measures used to describe eGain’s expected performance. We have not presented a reconciliation of eGain’s non-GAAP net income or adjusted EBITDA to projected net income, the most comparable GAAP financial measure, because the reconciliation could not be prepared without unreasonable effort. The information necessary to prepare the reconciliations are not available on a forward-looking basis and cannot be accurately predicted. The unavailable information could have a significant impact on the calculation of the comparable GAAP financial measure.

​

Conference Call Information

eGain will discuss its fiscal 2026 third quarter results today via a teleconference at 2:00 p.m. Pacific Time. To access the live call, dial 844-481-2704 (U.S. toll free) or +1 412-317-0660 (International) and ask to join the eGain earnings call. A live and archived webcast of the call will also be accessible on the “Investors” section of eGain’s website at www.egain.com. In addition, a phone replay of the conference call will be available starting two hours after the call and will remain available for one week. To access the phone replay, dial 855-669-9658 (U.S. toll free) or +1 412-317-0088 (International). The replay access code is 8344740.

​

About eGain

​

eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions. With over 25 years of experience in knowledge management, eGain helps enterprises unify siloed content, automate trusted knowledge workflows, and deliver measurable AI-ROI through proven frameworks and methods. Global 2000 companies across industries rely on eGain to transform customer service, improve employee productivity, reduce costs, and accelerate AI adoption. Visit www.egain.com for more information.

2

​

Cautionary Note Regarding Forward-Looking Statements

​

This press release contains forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, including without limitation: our financial guidance for the fourth quarter of fiscal 2026 and fiscal 2026 full year ending June 30, 2026; demand for our products and market opportunity; and our market position. The achievement or success of the matters covered by such forward-looking statements, including future financial guidance, involves risks, uncertainties, and assumptions, many of which involve factors or circumstances that are beyond our control. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our actual results could differ materially from the results expressed or implied by the forward-looking statements we make, including our ability to achieve our targets for the fourth quarter of fiscal 2026 and fiscal 2026 full year ending June 30, 2026. The risks and uncertainties referred to above include, but are not limited to: risks to our business, operating results, and financial condition; the pace of technological advancements in generative AI and the adaptability of our services to incorporate these advancements; market demand for AI-enabled solutions; risks associated with new product releases and new services and products features; risks that customer demand may fluctuate or decrease; risks that we are unable to collect unbilled contractual commitments; risks that our lengthy sales cycles may negatively affect our operating results; currency risks; our ability to capitalize on customer engagement; risks related to our reliance on a relatively small number of customers for a substantial portion of our revenue; our ability to compete successfully and manage growth; our ability to develop and expand strategic and third-party distribution channels; risks related to our international operations; our ability to continue to innovate; our strategy of making investments in sales to drive growth; general political or destabilizing events, including war, intensified international hostilities, conflict or acts of terrorism; the effect of legislative initiatives or proposals, statutory changes, governmental or other applicable regulations and/or changes in industry requirements, including those addressing data privacy, cyber-security and cross-border data transfers; and other risks detailed from time to time in eGain’s public filings, including eGain’s annual report on Form 10-K for the fiscal year ended June 30, 2025 and subsequent reports filed with the Securities and Exchange Commission, which are available on the Securities and Exchange Commission’s website at www.sec.gov. These forward-looking statements are based on current expectations and speak only as of the date hereof. We assume no obligation and do not intend to update these forward-looking statements, except as required by law.

​

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corporation in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

​

Investor Relations

Todd Kehrli or Jim Byers

PondelWilkinson, Inc.

tkehrli@pondel.com

jbyers@pondel.com

3

eGain Corporation

Condensed Consolidated Balance Sheets

(in thousands, except par value data)

(unaudited)

​

​	​	​	​	​	​	​
​	​	March 31,		​	June 30,
​	​ ​ ​	2026		​ ​ ​	2025
ASSETS	​	​	​	​	​	​
Current assets:	​	​	​	​	​	​
Cash and cash equivalents	​	$	80,462	​	$	62,909
Restricted cash	​		8	​		8
Accounts receivable, less provision for credit losses of $25 and $7 as of March 31, 2026 and June 30, 2025, respectively	​		8,715	​		32,775
Costs capitalized to obtain revenue contracts, net	​		876	​		1,148
Prepaid expenses	​	​	2,182	​	​	2,841
Other current assets	​		903	​		886
Total current assets	​		93,146	​		100,567
Property and equipment, net	​		880	​		670
Operating lease right-of-use assets	​	​	2,862	​		3,530
Costs capitalized to obtain revenue contracts, net of current portion	​		1,274	​		1,460
Goodwill	​		13,186	​		13,186
Other assets, net	​		28,337	​		28,592
Total assets	​	$	139,685	​	$	148,005
​	​	​	​	​	​	​
LIABILITIES AND STOCKHOLDERS' EQUITY	​	​	​	​	​	​
Current liabilities:	​	​	​	​	​	​
Accounts payable	​	$	1,524	​	$	2,596
Accrued compensation	​		4,925	​		6,749
Accrued liabilities	​		3,505	​		2,821
Operating lease liabilities	​		1,505	​		1,220
Deferred revenue	​		31,872	​		48,765
Total current liabilities	​		43,331	​		62,151
Deferred revenue, net of current portion	​		2,180	​		1,766
Operating lease liabilities, net of current portion	​		1,630	​		2,449
Other long-term liabilities	​		987	​		908
Total liabilities	​		48,128	​		67,274
​	​	​	​	​	​	​
Stockholders' equity:	​	​	​	​	​	​
Common stock, par value $0.001 per share - authorized: 60,000 shares; issued: 33,835 and 33,237 shares as of March 31, 2026 and June 30, 2025, respectively; outstanding: 27,450 and 27,083 shares as of March 31, 2026 and June 30, 2025, respectively	​		34	​		33
Additional paid-in capital	​		417,270	​		411,253
Treasury stock, at cost: 6,385 and 6,154 shares of common stock as of March 31, 2026 and June 30, 2025, respectively	​	​	(40,252)	​	​	(38,812)
Accumulated other comprehensive loss	​		(1,660)	​		(336)
Accumulated deficit	​		(283,835)	​		(291,407)
Total stockholders' equity	​		91,557	​		80,731
Total liabilities and stockholders' equity	​	$	139,685	​	$	148,005

​

​

4

eGain Corporation

Condensed Consolidated Statements of Operations

(in thousands, except per share data)

(unaudited)

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

Three Months Ended

​

​

Nine Months Ended

​

​

March 31,

​

​

March 31,

​

​ ​ ​

2026

​ ​ ​

2025

​ ​ ​

2026

​ ​ ​

2025

Revenue:

​

​

​

​

​

​

​

​

​

​

​

​

​

SaaS

​

$

20,917

​

$

19,563

​

​

$

64,616

​

$

60,230

Professional services

​

1,582

​

1,446

​

​

4,370

​

4,967

Total revenue

​

22,499

​

21,009

​

​

68,986

​

65,197

Cost of revenue:

​

​

​

​

​

​

​

​

​

​

​

​

​

Cost of SaaS

​

4,532

​

4,594

​

​

13,141

​

13,742

Cost of professional services

​

1,462

​

2,129

​

​

4,856

​

6,327

Total cost of revenue

​

5,994

​

6,723

​

​

17,997

​

20,069

Gross profit

​

16,505

​

14,286

​

​

50,989

​

45,128

Operating expenses:

​

​

​

​

​

​

​

​

​

​

​

​

​

Research and development

​

7,566

​

7,514

​

​

22,158

​

22,643

Sales and marketing

​

4,644

​

4,704

​

​

13,847

​

14,715

General and administrative

​

2,287

​

2,041

​

​

8,097

​

6,584

Total operating expenses

​

14,497

​

14,259

​

​

44,102

​

43,942

Income from operations

​

2,008

​

27

​

​

6,887

​

1,186

Interest income

​

603

​

597

​

​

1,689

​

2,029

Other income (expense), net

​

176

​

(304)

​

​

599

​

(875)

Income before income tax provision

​

2,787

​

320

​

​

9,175

​

2,340

Income tax provision

​

(371)

​

(254)

​

​

(1,603)

​

(951)

Net income

​

$

2,416

​

$

66

​

​

$

7,572

​

$

1,389

Per share information:

​

​

​

​

​

​

​

​

​

​

​

​

​

Earnings per share:

​

​

​

​

​

​

​

​

​

​

​

​

​

Basic

​

$

0.09

​

$

0.00

​

​

$

0.28

​

$

0.05

Diluted

​

$

0.09

​

$

0.00

​

​

$

0.27

​

$

0.05

Weighted-average shares used in computation:

​

​

​

​

​

​

​

​

​

​

​

​

​

Basic

​

27,420

​

28,065

​

​

27,187

​

28,439

Diluted

​

28,140

​

28,482

​

​

27,955

​

28,949

​

​

​

​

​

​

​

​

​

​

​

​

​

​

Summary of stock-based compensation included in costs and expenses above:

​

​

​

​

​

​

​

​

​

​

​

​

​

Cost of revenue

​

$

149

​

$

217

​

​

$

377

​

$

679

Research and development

​

​

369

​

​

272

​

​

​

912

​

​

523

Sales and marketing

​

​

156

​

​

98

​

​

​

382

​

​

277

General and administrative

​

​

115

​

​

112

​

​

​

286

​

​

474

Total stock-based compensation

​

$

789

​

$

699

​

​

$

1,957

​

$

1,953

5

eGain Corporation

GAAP to Non-GAAP Reconciliation Table

(in thousands, except per share data)

(unaudited)

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

Three Months Ended

​

Nine Months Ended

​

​

March 31,

​

March 31,

​

​ ​ ​

2026

​

2025

​

2026

​

2025

Income from operations

​

$

2,008

​

$

27

​

$

6,887

​

$

1,186

Add:

​

​

​

​

​

​

​

​

​

​

​

​

Issuance of common stock warrant for services

​

​

—

​

​

—

​

​

1,350

​

​

—

Stock-based compensation

​

​

789

​

​

699

​

​

1,957

​

​

1,953

Non-GAAP income from operations

​

$

2,797

​

$

726

​

$

10,194

​

$

3,139

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

Three Months Ended

​

Nine Months Ended

​

​

March 31,

​

March 31,

​

​ ​ ​

2026

​

2025

​

2026

​

2025

Net income

​

$

2,416

​

$

66

​

$

7,572

​

$

1,389

Add:

​

​

​

​

​

​

​

​

​

​

​

​

Issuance of common stock warrant for services

​

​

—

​

​

—

​

​

1,350

​

​

—

Stock-based compensation

​

​

789

​

​

699

​

​

1,957

​

​

1,953

Non-GAAP net income

​

$

3,205

​

$

765

​

$

10,879

​

$

3,342

Per share information:

​

​

​

​

​

​

​

​

​

​

​

​

Non-GAAP earnings per share:

​

​

​

​

​

​

​

​

​

​

​

​

Basic

​

$

0.12

​

$

0.03

​

$

0.40

​

$

0.12

Diluted

​

$

0.11

​

$

0.03

​

$

0.39

​

$

0.12

Weighted-average shares used in computation:

​

​

​

​

​

​

​

​

​

​

​

​

Basic

​

27,420

​

28,065

​

27,187

​

28,439

Diluted

​

28,140

​

28,482

​

27,955

​

28,949

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

Three Months Ended

​

Nine Months Ended

​

​

March 31,

​

March 31,

​

​ ​ ​

2026

​ ​ ​

2025

​ ​ ​

2026

​ ​ ​

2025

Net income

​

$

2,416

​

$

66

​

$

7,572

​

$

1,389

Add:

​

​

​

​

​

​

​

​

​

​

​

​

Depreciation and amortization

​

​

102

​

​

88

​

​

285

​

​

263

Issuance of common stock warrant for services

​

​

—

​

​

—

​

​

1,350

​

​

—

Stock-based compensation expense

​

​

789

​

​

699

​

​

1,957

​

​

1,953

Interest income

​

​

(603)

​

​

(597)

​

​

(1,689)

​

​

(2,029)

Provision for income taxes

​

​

371

​

​

254

​

​

1,603

​

​

951

Other income (expense), net

​

​

(176)

​

​

304

​

​

(599)

​

​

875

Severance and related charges

​

​

251

​

​

358

​

​

975

​

​

759

Adjusted EBITDA

​

$

3,150

​

$

1,172

​

$

11,454

​

$

4,161

​

6

eGain Corporation

Other GAAP to Non-GAAP Supplemental Financial Information

(in thousands)

(unaudited)

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

Three Months Ended March 31,

​

Growth Rates

​

Constant Currency Growth Rates [1]

​

​

2026

​

2025

​

​

​

​

​

​

Revenue:

​ ​ ​

​

​

​

​

​

​

​

​

​

​

​

GAAP SaaS

​

$

20,917

​

$

19,563

​

​

7%

​

​

5%

GAAP professional services

​

​

1,582

​

​

1,446

​

​

9%

​

​

9%

Total GAAP revenue

​

$

22,499

​

$

21,009

​

​

7%

​

​

6%

​

​

​

​

​

​

​

​

​

​

​

​

​

Cost of Revenue:

​ ​ ​

​

​

​

​

​

​

​

​

​

​

​

GAAP SaaS

​

$

4,532

​

$

4,594

​

​

​

​

​

​

Non-GAAP SaaS

​

$

4,532

​

$

4,594

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

GAAP professional services

​

$

1,462

​

$

2,129

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Stock-based compensation

​

​

(149)

​

​

(217)

​

​

​

​

​

​

Non-GAAP professional services

​

$

1,313

​

$

1,912

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

GAAP total cost of revenue

​

$

5,994

​

$

6,723

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Stock-based compensation

​

​

(149)

​

​

(217)

​

​

​

​

​

​

Non-GAAP total cost of revenue

​

$

5,845

​

$

6,506

​

​

(10%)

​

​

(10%)

​

​

​

​

​

​

​

​

​

​

​

​

​

Gross Profit:

​

​

​

​

​

​

​

​

​

​

​

​

Non-GAAP SaaS

​

$

16,385

​

$

14,969

​

​

​

​

​

​

Non-GAAP professional services

​

​

269

​

​

(466)

​

​

​

​

​

​

Non-GAAP gross profit

​

$

16,654

​

$

14,503

​

​

15%

​

​

13%

​

​

​

​

​

​

​

​

​

​

​

​

​

Operating expenses:

​

​

​

​

​

​

​

​

​

​

​

​

GAAP research and development

​

$

7,566

​

$

7,514

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Stock-based compensation expense

​

​

(369)

​

​

(272)

​

​

​

​

​

​

Non-GAAP research and development

​

$

7,197

​

$

7,242

​

​

(1%)

​

​

(1%)

​

​

​

​

​

​

​

​

​

​

​

​

​

GAAP sales and marketing

​

$

4,644

​

$

4,704

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Stock-based compensation expense

​

​

(156)

​

​

(98)

​

​

​

​

​

​

Non-GAAP sales and marketing

​

$

4,488

​

$

4,606

​

​

(3%)

​

​

(4%)

​

​

​

​

​

​

​

​

​

​

​

​

​

GAAP general and administrative

​

$

2,287

​

$

2,041

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Stock-based compensation expense

​

​

(115)

​

​

(112)

​

​

​

​

​

​

Non-GAAP general and administrative

​

$

2,172

​

$

1,929

​

​

13%

​

​

12%

​

​

​

​

​

​

​

​

​

​

​

​

​

GAAP operating expenses

​

$

14,497

​

$

14,259

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Stock-based compensation expense

​

​

(640)

​

​

(482)

​

​

​

​

​

​

Non-GAAP operating expenses

​

$

13,857

​

$

13,777

​

​

1%

​

​

0%

​

​

[1] Constant currency growth rates presented are derived from converting the current period results for entities reporting in currencies other than U.S. Dollars into U.S. Dollars at the exchange rates in effect during the prior period presented rather than the actual exchange rates in effect during the current period.

​

​

7

eGain Corporation

Other GAAP to Non-GAAP Supplemental Financial Information

(in thousands)

(unaudited)

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

Nine Months Ended March 31,

​

Growth Rates

​

Constant Currency Growth Rates [1]

​

​

2026

​

2025

​

​

​

​

​

​

Revenue:

​ ​ ​

​

​

​

​

​

​

​

​

​

​

​

GAAP SaaS

​

$

64,616

​

$

60,230

​

​

7%

​

​

6%

GAAP professional services

​

​

4,370

​

​

4,967

​

​

(12%)

​

​

(13%)

Total GAAP revenue

​

$

68,986

​

$

65,197

​

​

6%

​

​

5%

​

​

​

​

​

​

​

​

​

​

​

​

​

Cost of Revenue:

​ ​ ​

​

​

​

​

​

​

​

​

​

​

​

GAAP SaaS

​

$

13,141

​

$

13,742

​

​

​

​

​

​

Non-GAAP SaaS

​

$

13,141

​

$

13,742

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

GAAP professional services

​

$

4,856

​

$

6,327

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Stock-based compensation

​

​

(377)

​

​

(679)

​

​

​

​

​

​

Non-GAAP professional services

​

$

4,479

​

$

5,648

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

GAAP total cost of revenue

​

$

17,997

​

$

20,069

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Stock-based compensation

​

​

(377)

​

​

(679)

​

​

​

​

​

​

Non-GAAP total cost of revenue

​

$

17,620

​

$

19,390

​

​

(9%)

​

​

(9%)

​

​

​

​

​

​

​

​

​

​

​

​

​

Gross Profit:

​

​

​

​

​

​

​

​

​

​

​

​

Non-GAAP SaaS

​

$

51,475

​

$

46,488

​

​

​

​

​

​

Non-GAAP professional services

​

​

(109)

​

​

(681)

​

​

​

​

​

​

Non-GAAP gross profit

​

$

51,366

​

$

45,807

​

​

12%

​

​

11%

​

​

​

​

​

​

​

​

​

​

​

​

​

Operating expenses:

​

​

​

​

​

​

​

​

​

​

​

​

GAAP research and development

​

$

22,158

​

$

22,643

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Stock-based compensation expense

​

​

(912)

​

​

(523)

​

​

​

​

​

​

Non-GAAP research and development

​

$

21,246

​

$

22,120

​

​

(4%)

​

​

(4%)

​

​

​

​

​

​

​

​

​

​

​

​

​

GAAP sales and marketing

​

$

13,847

​

$

14,715

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Stock-based compensation expense

​

​

(382)

​

​

(277)

​

​

​

​

​

​

Non-GAAP sales and marketing

​

$

13,465

​

$

14,438

​

​

(7%)

​

​

(8%)

​

​

​

​

​

​

​

​

​

​

​

​

​

GAAP general and administrative

​

$

8,097

​

$

6,584

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Issuance of common stock warrant for services

​

​

(1,350)

​

​

—

​

​

​

​

​

​

Stock-based compensation expense

​

​

(286)

​

​

(474)

​

​

​

​

​

​

Non-GAAP general and administrative

​

$

6,461

​

$

6,110

​

​

6%

​

​

5%

​

​

​

​

​

​

​

​

​

​

​

​

​

GAAP operating expenses

​

$

44,102

​

$

43,942

​

​

​

​

​

​

Add back:

​

​

​

​

​

​

​

​

​

​

​

​

Issuance of common stock warrant for services

​

​

(1,350)

​

​

—

​

​

​

​

​

​

Stock-based compensation expense

​

​

(1,580)

​

​

(1,274)

​

​

​

​

​

​

Non-GAAP operating expenses

​

$

41,172

​

$

42,668

​

​

(4%)

​

​

(4%)

​

[1] Constant currency growth rates presented are derived from converting the current period results for entities reporting in currencies other than U.S. Dollars into U.S. Dollars at the exchange rates in effect during the prior period presented rather than the actual exchange rates in effect during the current period.

8

FAQ

How did eGain (EGAN) perform in its fiscal Q3 2026?

eGain delivered higher revenue and sharply improved profitability in fiscal Q3 2026. Total revenue reached $22.5 million, up 7% year over year, while GAAP net income increased to $2.4 million and adjusted EBITDA rose to $3.2 million, reflecting stronger operating leverage.

What were eGain (EGAN) revenue trends in Q3 2026?

eGain’s fiscal Q3 2026 total revenue was $22.5 million, a 7% year-over-year increase. SaaS revenue grew 7% to $20.9 million, and professional services revenue rose 9% to $1.6 million, showing balanced growth across its main business lines.

How profitable was eGain (EGAN) in fiscal Q3 2026?

eGain reported GAAP net income of $2.4 million in fiscal Q3 2026, up from $66,000 a year earlier. Diluted EPS was $0.09, while non-GAAP net income reached $3.2 million, or $0.11 per diluted share, indicating significantly improved profitability.

What is eGain (EGAN)’s adjusted EBITDA and non-GAAP performance?

Adjusted EBITDA for fiscal Q3 2026 was $3.2 million, up from $1.2 million in the prior year period. Non-GAAP net income totaled $3.2 million, compared with $765,000 a year earlier, reflecting add-backs for stock-based compensation and earlier warrant issuance costs.

What does eGain (EGAN)’s balance sheet look like as of March 31, 2026?

As of March 31, 2026, eGain held $80.5 million in cash and cash equivalents and total assets of $139.7 million. Total liabilities were $48.1 million, stockholders’ equity was $91.6 million, and total deferred revenue was about $34.1 million.

How fast did eGain (EGAN) grow revenue over the first nine months of 2026?

For the nine months ended March 31, 2026, eGain generated total revenue of $69.0 million, up 6% from $65.2 million a year earlier. SaaS revenue grew 7% to $64.6 million, while professional services revenue declined 12% to $4.4 million.

Filing Exhibits & Attachments

4 documents

Press Releases

• EX-99.1 EX-99.1 713.0 KB

Other Documents

• EX-101 EX-101.SCH 2.8 KB
• EX-101 EX-101.LAB 15.0 KB
• EX-101 EX-101.PRE 10.1 KB