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eGain Corp - EGAN STOCK NEWS

Welcome to our dedicated news page for eGain (Ticker: EGAN), a resource for investors and traders seeking the latest updates and insights on eGain.

Our selection of high-quality news articles is accompanied by an expert summary from Rhea-AI, detailing the impact and sentiment surrounding the news at the time of release, providing a deeper understanding of how each news could potentially affect eGain's stock performance. The page also features a concise end-of-day stock performance summary, highlighting the actual market reaction to each news event. The list of tags makes it easy to classify and navigate through different types of news, whether you're interested in earnings reports, stock offerings, stock splits, clinical trials, fda approvals, dividends or buybacks.

Designed with both novice traders and seasoned investors in mind, our page aims to simplify the complex world of stock market news. By combining real-time updates, Rhea-AI's analytical insights, and historical stock performance data, we provide a holistic view of eGain's position in the market.

Rhea-AI Summary
eGain (EGAN) announces fiscal 2024 second quarter financial results, with total revenue of $23.8 million, down 7% year over year. GAAP net income was $2.2 million, up from a net loss in Q2 2023. Non-GAAP net income was $3.4 million, with cash provided by operations at $7.7 million. Adjusted EBITDA was $3.8 million, and total cash and cash equivalents were $86.8 million. For the third quarter, eGain expects total revenue of $22.6-23.0 million and GAAP net income of $400,000 to $1.0 million. For the full fiscal year, total revenue is expected to be $92.0-93.0 million with GAAP net income of $4.5-5.0 million.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-24.25%
Tags
earnings AI
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Rhea-AI Summary
eGain (NASDAQ: EGAN) will release its fiscal 2024 second quarter financial results on February 8, 2024, followed by an investor conference call and webcast hosted by CEO Ashu Roy and CFO Eric Smit. The live and archived webcast can be accessed from the investors section of eGain’s website. Dial-in details for the live call and phone replay are provided in the press release.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
1.32%
Tags
earnings
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Rhea-AI Summary
eGain Corporation (NASDAQ: EGAN) announced that TENAQUIP Limited, a leading distributor of industrial supplies, selected eGain for digital customer service (DCS). TENAQUIP, one of Canada’s Best Managed Companies, is committed to providing exceptional customer service, appropriately named 'Signature Service,' to match the high quality of products they distribute. The company sells and distributes over 40,000 products and 400,000 SKUs, taking a significant share of the orders over email. Contact center agents process these orders, while also handling inbound digital requests for customer service. The agents were using Microsoft Outlook to pull orders from an inbox and handle them. The process was manual, time-consuming, and error-prone. Moreover, the contact center was not able to track order status and the effectiveness and efficiency of agents handling the orders and service queries. The company selected eGain to modernize its digital customer service. eGain was selected as the vendor of choice for its rich DCS capabilities and eGain’s composable platform, which allows easy integrations with existing call center, order management and ERP systems. Contact center agents will engage with customers in English and French. 'Our Signature Service is a central part of our value proposition,' said Chris Oliver, Director of Operations at TENAQUIP. 'eGain will help us deliver on our service promise.' 'Rated #1 in knowledge-powered digital engagement by Gartner, eGain is a pioneer in DCS,' said Ashu Roy, eGain CEO. 'We are pleased to help TENAQUIP elevate their customer and contact center agent experience.'
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-2.01%
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none
Rhea-AI Summary
eGain Corporation (NASDAQ: EGAN) has been selected by a global investment management company to transform experiences for thousands of contact center agents, financial advisors, and knowledge authors. The company's legacy system was causing issues for staff in finding answers and managing knowledge, but eGain's knowledge management functionality and AI capabilities impressed the client. The solution will provide AI guidance for customer queries, ensure compliance, and enable easy experiences for frontline employees.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
2%
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none
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Rhea-AI Summary
eGain Corporation (NASDAQ: EGAN) Wins 2023 KMPromise Award for Delivering Innovative Knowledge Automation Solutions, Including Generative AI and Omnichannel Content Management. The award recognizes eGain's commitment to embedding technology and knowledge processes into client work processes, resulting in positive business outcomes.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
2.66%
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none
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Rhea-AI Summary
eGain (NASDAQ: EGAN) announces participation in investor conferences to discuss eGain AssistGPT™, a generative AI solution for knowledge management, and its recognition as a visionary in Gartner's 2023 Magic Quadrant for CRM Customer Engagement.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-2.14%
Tags
conferences
Rhea-AI Summary
eGain Corporation (NASDAQ: EGAN) named a Visionary in Gartner Magic Quadrant for CRM Customer Engagement Center. The report evaluated 12 vendors on 15 criteria, recognizing eGain's Knowledge and Generative AI-powered Customer Engagement Suite for digital-first, omnichannel engagement. CEO Ashu Roy highlighted market-leading innovation and easy consumption models, including the recent eGain AssistGPT™ launch.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-0.76%
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none
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Rhea-AI Summary
eGain (Nasdaq: EGAN) announced financial results for its fiscal 2024 Q1. Total revenue was $24.2 million, down 2% YoY. GAAP net income was $2.6 million, up from a net loss of $16,000 in Q1 2023. Non-GAAP net income was $3.8 million. Cash provided by operations was $8.1 million. Total cash and cash equivalents were $79.8 million. eGain extended its stock repurchase program until November 2024.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
8.29%
Tags
earnings
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Rhea-AI Summary
eGain to announce fiscal 2024 first quarter financial results on November 2, 2023
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
1.81%
Tags
earnings
Rhea-AI Summary
eGain Corporation announces that Rogue Credit Union has deployed its solution to assist contact center agents and retail bankers.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-4.07%
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none
eGain Corp

Nasdaq:EGAN

EGAN Rankings

EGAN Stock Data

183.16M
16.24M
32.17%
55.13%
0.47%
Software Publishers
Information
Link
United States
Sunnyvale

About EGAN

egain (nasdaq: egan) is the leading provider of cloud customer engagement hub software. for over a decade, egain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. hundreds of the world's largest companies rely on egain to transform their fragmented sales engagement and customer service operations into unified customer engagement hubs (cehs). headquartered in sunnyvale, california, egain has operating presence in north america, emea and apac. to learn more about us, visit www.egain.com or call our offices: +1-800-821-4358 (us), +44 (0) 1635 800087 (emea), or +91-(0)-20-6608-9200 (apac). also, follow us on twitter at http://twitter.com/egain and facebook at http://facebook.com/egain