Profit jump and higher 2026 guidance at RingCentral (NYSE: RNG)
Filing Impact
Filing Sentiment
Form Type
8-K
Rhea-AI Filing Summary
RingCentral reported stronger first quarter 2026 results with higher profitability and raised guidance. Total revenue was $644.2 million, up 5% year-over-year, with subscriptions revenue of $623.2 million growing 6% and representing 97% of total revenue.
GAAP operating margin reached a record 7.8% versus 1.7% a year ago, while non-GAAP operating margin improved to 22.9%. GAAP EPS turned positive to $0.35 from a loss of $(0.11), and diluted non-GAAP EPS rose to $1.20 from $1.00. Non-GAAP free cash flow was $140.6 million, or 21.8% of revenue.
The company highlighted that ARR from customers using at least one paid AI product is now over 10% of total ARR and has doubled year-over-year. RingCentral repurchased approximately 2.6 million shares for $81 million, repaid $609 million of Convertible Senior Notes due 2026 and now has no debt maturities until 2030. The board declared a $0.075 quarterly dividend and the company raised full-year 2026 guidance for revenue, margins, EPS and free cash flow.
Positive
- Sharp improvement in profitability and earnings: GAAP operating margin increased to 7.8% from 1.7% and GAAP EPS swung to $0.35 from a $(0.11) loss, while diluted non-GAAP EPS rose to $1.20 from $1.00 year-over-year.
- Raised full-year 2026 guidance: The company increased its 2026 outlook for subscriptions and total revenue to $2.54–$2.56 billion and $2.62–$2.64 billion, and raised non-GAAP operating margin, non-GAAP EPS to $4.85–$5.01, and free cash flow to $590–$605 million.
- Strong cash generation and capital returns: Non-GAAP free cash flow reached $140.6 million (21.8% margin), while RingCentral repurchased approximately 2.6 million shares for $81 million and declared a $0.075 quarterly dividend.
- Reduced near-term refinancing risk: The company repaid $609 million of Convertible Senior Notes due 2026 and now has no debt maturities until 2030, improving its near-term debt maturity profile.
- Growing AI-driven revenue base: ARR from customers using at least one paid AI product is over 10% of total ARR and has doubled year-over-year, indicating rising adoption of its AI-powered offerings.
Negative
- None.
Insights
Profitability inflection with raised 2026 guidance and AI traction.
RingCentral delivered 5% year-over-year revenue growth to $644.2M, but the story is the sharp profitability improvement. GAAP operating margin increased to 7.8% from 1.7%, and non-GAAP margin rose to 22.9%, showing better cost discipline and operating leverage.
GAAP EPS improved to $0.35 from a loss of $(0.11), while diluted non-GAAP EPS climbed to $1.20 from $1.00. Non-GAAP free cash flow reached $140.6M, or 21.8% of revenue, indicating strong cash conversion alongside earnings growth.
Management noted ARR from customers using at least one paid AI product now exceeds 10% of total ARR and has doubled year-over-year, underscoring early AI monetization. The company also raised full-year 2026 guidance for revenue, margins, EPS and free cash flow, signaling confidence in the trajectory. Actual outcomes will depend on execution, competitive dynamics and macro conditions referenced in their risk factors.
Balance sheet de-risked with note repayment and ongoing buybacks.
The company repaid $609M of Convertible Senior Notes due 2026 at maturity and now reports no debt maturities until 2030, reducing near-term refinancing risk. Interest expense remains meaningful, but this repayment simplifies the maturity profile.
Net cash provided by operating activities was $164.0M, and non-GAAP free cash flow was $140.6M. Despite deploying $81M to repurchase about 2.6 million shares and paying a $0.075 per-share dividend, cash and cash equivalents ended the quarter at $116.6M.
The combination of continued free cash flow generation, reduced near-term debt pressures and ongoing capital returns suggests a more balanced capital allocation approach. Future filings will clarify how consistently RingCentral maintains this mix of deleveraging, buybacks and dividends as it pursues its updated 2026 guidance.
8-K Event Classification
2 items: 2.02, 9.01
2 items
Item 2.02
Results of Operations and Financial Condition
Financial
Disclosure of earnings results, typically an earnings press release or preliminary financials.
Item 9.01
Financial Statements and Exhibits
Exhibits
Financial statements, pro forma financial information, and exhibit attachments filed with this report.
Key Figures
Total revenue: $644.199M
GAAP operating margin: 7.8%
Non-GAAP operating margin: 22.9%
+5 more
8 metrics
Total revenue
$644.199M
Q1 2026, up 5% year-over-year from $612.056M
GAAP operating margin
7.8%
Q1 2026, compared to 1.7% in Q1 2025
Non-GAAP operating margin
22.9%
Q1 2026, up from 21.8% in Q1 2025
GAAP diluted EPS
$0.35
Q1 2026, versus $(0.11) in Q1 2025
Non-GAAP diluted EPS
$1.20
Q1 2026, compared to $1.00 in Q1 2025
Non-GAAP free cash flow
$140.647M
Q1 2026, 21.8% of revenue vs 21.3% a year ago
Share repurchases
$81M / 2.6M shares
Q1 2026 repurchases under existing authorizations
Convertible notes repaid
$609M
Aggregate principal of Convertible Senior Notes due 2026 repaid in March
Key Terms
Adjusted EBITDA, Non-GAAP free cash flow, Annualized exit monthly recurring subscriptions (ARR), Net Monthly Subscriptions Dollar Retention Rate, +2 more
6 terms
Adjusted EBITDA financial
"Adjusted EBITDA was $170 million, or 26.3% of total revenue"
Adjusted EBITDA is a way companies measure how much money they make from their core operations, like running a business, by removing certain costs or income that aren’t part of regular business activities. It helps investors see how well a company is doing without distractions from unusual expenses or gains, making it easier to compare companies or track performance over time.
Non-GAAP free cash flow financial
"Non-GAAP free cash flow is defined as GAAP net cash provided by operating activities adjusted for capital expenditures"
Non-GAAP free cash flow is a company’s reported cash generated from operations after paying for routine investments in property and equipment, adjusted by management to exclude or include certain items that aren’t part of standard accounting rules. Investors watch it as a practical measure of the cash a business has available for dividends, stock buybacks, debt repayment or reinvestment — like a household’s usable savings after adjusting for one-time or unusual expenses — but calculations vary between firms, so comparisons require caution.
Annualized exit monthly recurring subscriptions (ARR) financial
"Our reported results also include our annualized exit monthly recurring subscriptions (ARR)"
Net Monthly Subscriptions Dollar Retention Rate financial
"We define our Net Monthly Subscription Dollar Retention Rate as (i) one plus (ii) the quotient of Dollar Net Change"
Convertible Senior Notes financial
"Repaid $609 million aggregate principal amount of Convertible Senior Notes due 2026 upon maturity in March"
Convertible senior notes are a type of loan that a company issues to investors, which can be turned into company shares later on. They are called "senior" because they are paid back before other debts if the company runs into trouble. This allows investors to earn interest like a loan but also have the chance to own part of the company if its value rises.
Operating margin financial
"Record GAAP operating margin of 7.8% and non-GAAP operating margin of 22.9%"
Operating margin shows how much profit a company makes from its core business activities after paying for costs like wages and materials. It’s useful because it tells you how efficiently a company is running—higher margins mean it keeps more money from each dollar of sales, which can indicate better management or stronger products.
Earnings Snapshot
Total revenue: $644.199M · Guidance included
Q1 2026
Total revenue
$644.199M
+5% year-over-year
GAAP diluted EPS
$0.35
from $(0.11) in Q1 2025
Non-GAAP diluted EPS
$1.20
from $1.00 in Q1 2025
GAAP operating margin
7.8%
from 1.7% in Q1 2025
Non-GAAP free cash flow
$140.647M
from $130.176M in Q1 2025
Guidance
For full-year 2026, RingCentral raised total revenue guidance to $2.62–$2.64B, non-GAAP operating margin to about 23.3–23.7%, non-GAAP EPS to $4.85–$5.01, and non-GAAP free cash flow to $590–$605M.
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
______________________
FORM 8-K
______________________
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): May 7, 2026
______________________
(Exact name of registrant as specified in its charter)
| (State or other jurisdiction of incorporation) | (Commission File Number) | (IRS Employer Identification No.) | ||||||
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: (650 ) 472-4100
(Former name or former address, if changed since last report)
______________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Securities registered pursuant to Section 12(b) of the Act:
| Title of each class | Trading Symbol(s) | Name of each exchange on which registered | ||||||||||||
| par value $0.0001 | ||||||||||||||
Item 2.02. Results of Operations and Financial Condition.
The information in Item 2.02 of this Current Report is being furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”), or otherwise subject to the liabilities of that Section. The information in this Current Report shall not be incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.
On May 7, 2026, RingCentral, Inc. (the “Company”) issued a press release regarding its financial results for its fiscal quarter ended March 31, 2026. The full text of the Company’s press release is furnished herewith as Exhibit 99.1.
Item 9.01. Financial Statements and Exhibits.
(d) Exhibits
Exhibit | Description | |||||||
99.1 | Press release dated May 7, 2026 | |||||||
| 104 | Cover Page Interactive Data File (formatted as inline XBRL). | |||||||
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
Dated: May 7, 2026
RINGCENTRAL, INC. | ||||||||
By: | /s/ Vaibhav Agarwal | |||||||
Name: | Vaibhav Agarwal | |||||||
Title: | Chief Financial Officer | |||||||
Exhibit 99.1
RingCentral Announces First Quarter 2026 Financial Results
Total Revenue of $644 million, at higher end of guidance
Record GAAP operating margin of 7.8% and non-GAAP operating margin of 22.9%
ARR from customers utilizing paid AI products is over 10% of total ARR, doubling year over year
Raising full year outlook on revenue, margins and free cash flow
Belmont, Calif. – May 7, 2026 – RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced financial results for the first quarter ended March 31, 2026.
First Quarter Financial Highlights
•Subscriptions revenue increased approximately 6% year-over-year to $623 million.
•Total revenue increased approximately 5% year-over-year to $644 million.
•GAAP operating margin of 7.8%, compared to 1.7% in the prior year.
•Non-GAAP operating margin of 22.9%, up 110 basis points year-over-year.
•GAAP EPS of $0.35 compared to $(0.11) last year.
•Net cash provided by operating activities of $164 million, up 9.6% year-over-year.
•Free cash flow of $141 million, up 8.0% year over year.
•Reduced stock-based compensation expense as a percentage of revenue by 420 basis points year-over-year.
•Repurchased approximately 2.6 million shares for a total of $81 million.
•Repaid $609 million aggregate principal amount of Convertible Senior Notes due 2026 upon maturity in March. Currently, the Company has no debt maturities due until 2030.
“We delivered another solid quarter, with revenue at the high end of our guidance, record operating margins, and strong free cash flow,” said Vlad Shmunis, founder and CEO of RingCentral. “We are delivering an AI-first customer engagement platform at-scale, enabling AI and human agents to work together across every modality and device. Our native AI products continue to gain traction, with ARR from customers using at least one paid AI product standing at over 10% of total ARR, and doubling year-over-year. These results, combined with our strong R&D muscle, commitment to innovation, and scaled GTM give us confidence to raise our full year outlook on revenue, margins, and free cash flow.”
RingCentral Declares a Dividend
RingCentral declared a quarterly cash dividend of $0.075 per share of our outstanding capital stock, payable on June 11, 2026 to stockholders of record as of the close of business on June 2, 2026.
Financial Results for the First Quarter 2026
•Revenue: Total revenue was $644 million for the first quarter of 2026, up from $612 million in the first quarter of 2025, representing 5% year-over-year growth. Subscriptions revenue of $623 million increased 6% year-over-year and accounted for 97% of total revenue.
•Operating Income: GAAP operating income was $50 million, compared to $10 million in the same period last year. Non-GAAP operating income was $147 million, or 22.9% of total revenue, compared to $133 million, or 21.8% of total revenue, in the same period last year.
•Adjusted EBITDA: Adjusted EBITDA was $170 million, or 26.3% of total revenue, compared to $155 million, or 25.3% of total revenue, in the same period last year.
•Net Income (Loss) Per Share: GAAP net income per diluted share improved to $0.35, compared to ($0.11) in the same period last year. Diluted non-GAAP net income per share was $1.20, compared to $1.00 per share in the same period last year. The first quarters of 2026 and 2025 each reflected a non-GAAP tax rate of approximately 22.5%.
•Cash Flow: Net cash provided by operating activities for the first quarter of 2026 was $164 million, or 25.5% of total revenue, compared to $150 million, or 24.5% of total revenue, for the first quarter of 2025. Free cash flow for the first quarter of 2026 was $141 million, or 21.8% of total revenue, compared to $130 million, or 21.3% of total revenue, for the first quarter of 2025.
•Cash and Cash Equivalents: Total cash and cash equivalents at the end of the first quarter of 2026 was $117 million. Our cash balance reflects the repurchase of $81 million in shares during the first quarter of 2026 under the share repurchase plans previously authorized by our Board. We currently have approximately $418 million remaining under our total authorization.
Additional Highlights
Product Innovation
•Announced RingCentral AIR Pro™ and AIR Pro for Healthcare, a voice-first, omnichannel AI agent platform, which enables anyone to design, build, and deploy voice and digital AI agents in minutes using natural language.
•Announced the availability of Branded Messaging through Rich Communication Services (RCS) and Enterprise Branded Calling. This enables businesses to deliver rich, branded messaging and calling experiences, with verified business identities, all within the recipient's native messaging app.
•Announced expanded global messaging with SMS in UK and Australia and launched support for SMS notifications across 190 countries.
•Announced AI Receptionist (AIR) for SMS and call queues, expanding AIR into a cross-channel automation layer that spans both voice and SMS.
•Announced Customer Engagement Bundle (CEB) for Microsoft Teams, which brings lightweight contact center capabilities into the Teams environment.
GTM Highlights
•Cox Business Announced New AI-First Contact Center Solution Powered by RingCentral, which introduces an AI-first, omni-channel platform designed to help organizations modernize customer engagement.
•RingCentral announced a partnership expansion with Spectrum Business to make RingCX and AI Conversation Expert (ACE) available to Spectrum Business customers.
Industry Recognition
•RingCentral was named a Leader in the IDC MarketScape: Worldwide Communications Engagement Platforms 2026, recognized for its unified UCaaS, CCaaS, and CPaaS architecture and deep AI integration.
•RingCentral was recognized as a Leader in the Omdia Universe: Customer Engagement Platforms, 2026 report, advancing from Challenger in the prior year's report, and received a best-in-class 99% score for Vendor Execution.
•RingCentral was named a Top CCaaS Provider in Metrigy’s 2026 MetriStar Report and is one of only three providers to earn a 2026 Top Provider Award for CCaaS and WEM.
Financial Outlook
Second Quarter 2026 Guidance:
•Subscriptions revenue of $628 to $633 million.
•Total revenue of $648 to $653 million.
•GAAP operating margin of 6.6% to 7.6%.
•Non-GAAP operating margin of 23.0% to 23.2%
•Non-GAAP EPS of $1.15 to $1.17 based on approximately 87.0 million fully diluted shares.
•Share-based compensation of $58 to $62 million.
Our full year 2026 guidance is:
•Raising subscriptions revenue range to $2.54 billion to $2.56 billion.
•Raising total revenue range to $2.62 billion to $2.64 billion.
•Raising GAAP operating margin of 8.9% to 9.6%.
•Raising non-GAAP operating margin of approximately 23.3% to 23.7%.
•Raising non-GAAP EPS of $4.85 to $5.01 based on 87.0 to 86.5 million fully diluted shares.
•Share-based compensation of $240 to $245 million.
•Raising free cash flow guidance of $590 to $605 million.
Conference Call Details:
•What: RingCentral financial results for the first quarter of 2026 and outlook for the second quarter and full year of 2026.
•When: Thursday, May 7, 2026 at 2:00PM PT (5:00PM ET).
•Dial-in: 1-888-349-0093 from the United States; 1-412-317-5201 internationally
•Webcast: https://ir.ringcentral.com (live and replay).
Investor Presentation Details
An investor presentation providing additional information and analysis can be found at https://ir.ringcentral.com.
About RingCentral
RingCentral is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers. Visit ringcentral.com to learn more.
Forward-Looking Statements
This press release contains “forward-looking statements,” including but not limited to, statements regarding our future financial results, our GAAP and non-GAAP guidance, the results of the pace of our innovation, our expectations around the contribution of our new products, and our expectations around the demand for our products. Forward-looking statements are subject to known and unknown risks and uncertainties, and are based on assumptions that may prove to be incorrect, which could cause actual results to differ materially from those expected or implied by the forward-looking statements. Among the important factors that could cause actual results to differ materially from those in any forward-looking statements are: our ability to attract new customers and grow at our expected rate of growth; our ability to add and retain larger and enterprise customers and enter new geographies and markets; our ability to develop and continue to release, and gain customer acceptance of, new and improved versions of our services; our ability to compete successfully against existing and new competitors; our ability to enter into and maintain relationships with channel partners and strategic partners; our ability to realize the anticipated benefits of our strategic relationships; our ability to successfully and timely integrate, and realize the benefits of any significant acquisition we may make; our ability to manage our expenses and growth; and general market, political, economic, and business conditions, as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our most recent Form 10-K and Form 10-Q filed with the Securities and Exchange Commission, and in other filings we make with the Securities and Exchange Commission from time to time.
All forward-looking statements in this press release are based on information available to RingCentral as of the date hereof, and we undertake no obligation to update these forward-looking statements, to review or confirm analysts’ expectations, or to provide interim reports or updates on the progress of the current financial quarter.
Non-GAAP Financial Measures
Our reported financial results and financial outlook include certain Non-GAAP financial measures, including Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP income from operations, Non-GAAP operating margin, Non-GAAP adjusted EBITDA, Non-GAAP net income, Non-GAAP net income per diluted share, Non-GAAP free cash flow and Non-GAAP free cash flow margin.
Non-GAAP subscriptions gross margin is defined as Non-GAAP subscriptions gross profit divided by GAAP subscriptions revenues. Non-GAAP subscriptions gross profit is defined as GAAP subscriptions revenues less Non-GAAP subscriptions cost of revenues. Non-GAAP subscriptions cost of revenues is defined as GAAP subscriptions cost of revenues adjusted for share-based compensation which includes related employer payroll taxes, amortization of acquired intangibles, third-party relocation and other costs and restructuring costs.
Non-GAAP other gross margin is defined as Non-GAAP other gross profit divided by GAAP other revenues. Non-GAAP other gross profit is defined as GAAP other revenues less Non-GAAP other cost of revenues. Non-GAAP other cost of revenues is defined as GAAP other cost of revenues adjusted for share-based compensation which includes related employer payroll taxes, amortization of acquired intangibles and restructuring costs.
Non-GAAP income from operations is defined as GAAP income from operations excluding share-based compensation which includes related employer payroll taxes, amortization of acquired intangibles, asset write-down charges, third-party relocation costs tied to the conflict between Russia and Ukraine and other costs including acquisition-related transaction costs, certain litigation-related costs, change in fair-value of contingent consideration, one-time expenses related to strategic consulting services, other cost-reduction and productivity initiatives, and restructuring costs. Non-GAAP operating margin is defined as Non-GAAP income from operations divided by total GAAP revenue. Non-GAAP adjusted EBITDA is defined as Non-GAAP income from operations excluding depreciation and amortization.
Non-GAAP net income is defined as GAAP net income (loss) excluding share-based compensation which includes related employer payroll taxes, amortization of acquired intangibles, asset write-down charges, third-party relocation costs tied to the conflict between Russia and Ukraine and other costs including acquisition-related transaction costs, certain litigation-related costs, change in fair-value of contingent consideration, loss (gain) associated with investments, intercompany remeasurement gains or losses, one-time expenses related to strategic consulting services, other cost-reduction and productivity initiatives, restructuring costs, non-cash interest expense associated with amortization of debt discount and loss (gain) on early extinguishment of debt, and the related income tax effect of these adjustments.
Non-GAAP free cash flow is defined as GAAP net cash provided by operating activities adjusted for capital expenditures including purchases of property and equipment and capitalized internal-use software. We believe information regarding Non-GAAP free cash flow provides useful information to investors in understanding and evaluating the strength of liquidity and available cash. Non-GAAP free cash flow margin is defined as Non-GAAP free cash flow divided by total GAAP revenues.
We have included Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income , Non-GAAP net income per diluted share, Non-GAAP free cash flow and Non-GAAP free cash flow margin in this press release because they are key measures used by us to understand and evaluate our operating performance and trends, to prepare and approve our annual budget, and to develop short and long-term operational plans. In particular, the exclusion of certain expenses and cash flow items in calculating Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income, Non-GAAP net income per diluted share, Non-GAAP free cash flow, and Non-GAAP free cash flow margin provide useful measure for period-to-period comparisons of our business.
Although Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income, Non-GAAP net
income per diluted share, Non-GAAP free cash flow and Non-GAAP free cash flow margin are frequently used by investors in their evaluations of companies, these non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Because of these limitations, these non-GAAP financial measures should be considered alongside other financial performance measures.
For a reconciliation of our forecasted non-GAAP operating margin and free cash flow, see “Reconciliation of Forecasted Operating Margin GAAP Measures to Non-GAAP Measures.” We have not reconciled our forecasted non-GAAP EPS to its respective forecasted GAAP measure because we do not provide guidance on it. We do not provide guidance on forecasted GAAP EPS because of the inherent uncertainty and complexity involved in forecasting the intercompany remeasurement gain (loss), gain (loss) associated with investments, gain (loss) on early debt extinguishment, and provision (benefit) from income taxes, which could be significant reconciling items between the non-GAAP and respective GAAP measures. The intercompany remeasurement gain (loss) is affected by the movement in various exchange rates relative to the U.S. Dollar, which is difficult to predict and subject to constant change. We do not provide guidance on gain (loss) associated with investments as it is based on future share prices, which are difficult to predict and subject to inherent uncertainties. We do not provide guidance on gain (loss) on early debt extinguishments as these are based on future conversion requests and interest rates, which are difficult to predict and are subject to inherent uncertainties. We do not provide guidance on forecasted GAAP tax rates as we do not forecast discrete tax items as they are difficult to predict. We utilized a projected long-term tax rate in our computation of the non-GAAP income tax provision. For fiscal 2026, we have determined the projected non-GAAP tax rate to be 22.5%. Accordingly, a reconciliation of the non-GAAP financial measure guidance to the corresponding GAAP measure is not available without unreasonable effort.
Reconciliations of our non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included in this press release.
Our reported results also include our annualized exit monthly recurring subscriptions (ARR), as well as Net Monthly Subscriptions Dollar Retention Rate. We define our ARR as our monthly recurring subscriptions (MRR) multiplied by 12. Our MRR equals the monthly value of all customer recurring charges contracted at the end of a given month. We believe this metric is a leading indicator of our anticipated subscriptions revenue. We define our Net Monthly Subscription Dollar Retention Rate as (i) one plus (ii) the quotient of Dollar Net Change divided by Average Monthly Recurring Subscriptions. We calculate dollar net change as the quotient of (i) the difference of our monthly recurring subscriptions at the end of a period minus our monthly recurring subscriptions at the beginning of a period minus our monthly recurring subscriptions at the end of the period from new customers we added during the period, (ii) all divided by the number of months in the period. We define our average monthly recurring subscriptions as the average of the monthly recurring subscriptions at the beginning and end of the measurement period.
© 2026 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Contact Center and the RingCentral logo are trademarks of RingCentral, Inc.
Investor Relations Contact:
Steven Horwitz
ir@ringcentral.com
Media Contact:
Mariana Leventis, RingCentral
Mariana.Leventis@ringcentral.com
TABLE 1
RINGCENTRAL, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited, in thousands)
| March 31, 2026 | December 31, 2025 | ||||||||||
| Assets | |||||||||||
| Current assets | |||||||||||
| Cash and cash equivalents | $ | 116,578 | $ | 132,564 | |||||||
| Accounts receivable, net | 362,536 | 384,100 | |||||||||
| Deferred and prepaid sales commission costs | 162,174 | 167,304 | |||||||||
| Prepaid expenses and other current assets | 86,545 | 81,190 | |||||||||
| Total current assets | 727,833 | 765,158 | |||||||||
| Property and equipment, net | 189,061 | 186,570 | |||||||||
| Operating lease right-of-use assets | 43,815 | 30,855 | |||||||||
| Deferred and prepaid sales commission costs, non-current | 237,764 | 252,504 | |||||||||
| Goodwill | 102,984 | 97,792 | |||||||||
| Acquired intangibles, net | 111,502 | 135,410 | |||||||||
| Other assets | 8,670 | 13,166 | |||||||||
| Total assets | $ | 1,421,629 | $ | 1,481,455 | |||||||
| Liabilities, Temporary Equity, and Stockholders’ Deficit | |||||||||||
| Current liabilities | |||||||||||
| Accounts payable | $ | 29,675 | $ | 27,677 | |||||||
| Accrued liabilities | 302,083 | 297,633 | |||||||||
| Current portion of long-term debt, net | 46,269 | 624,216 | |||||||||
| Deferred revenue | 257,367 | 269,122 | |||||||||
| Total current liabilities | 635,394 | 1,218,648 | |||||||||
| Long-term debt, net | 1,159,378 | 629,580 | |||||||||
| Operating lease liabilities | 26,602 | 14,372 | |||||||||
| Other long-term liabilities | 10,128 | 7,525 | |||||||||
| Total liabilities | 1,831,502 | 1,870,125 | |||||||||
| Temporary equity | |||||||||||
| Series A convertible preferred stock | 199,449 | 199,449 | |||||||||
| Stockholders’ deficit | |||||||||||
| Common stock | 8 | 9 | |||||||||
| Additional paid-in capital | 1,078,877 | 1,123,447 | |||||||||
| Accumulated other comprehensive income | 1,621 | 2,458 | |||||||||
| Accumulated deficit | (1,689,828) | (1,714,033) | |||||||||
| Total stockholders’ deficit | (609,322) | (588,119) | |||||||||
| Total liabilities, temporary equity and stockholders’ deficit | $ | 1,421,629 | $ | 1,481,455 | |||||||
TABLE 2
RINGCENTRAL, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, in thousands, except per share data)
| Three Months Ended March 31, | |||||||||||
| 2026 | 2025 | ||||||||||
| Revenues | |||||||||||
| Subscriptions | $ | 623,166 | $ | 590,112 | |||||||
| Other | 21,033 | 21,944 | |||||||||
| Total revenues | 644,199 | 612,056 | |||||||||
| Cost of revenues | |||||||||||
| Subscriptions | 154,408 | 153,095 | |||||||||
| Other | 25,022 | 27,355 | |||||||||
| Total cost of revenues | 179,430 | 180,450 | |||||||||
| Gross profit | 464,769 | 431,606 | |||||||||
| Operating expenses | |||||||||||
| Research and development | 81,713 | 81,983 | |||||||||
| Sales and marketing | 272,843 | 274,898 | |||||||||
| General and administrative | 60,185 | 64,385 | |||||||||
| Total operating expenses | 414,741 | 421,266 | |||||||||
| Income from operations | 50,028 | 10,340 | |||||||||
| Other income (expense), net | |||||||||||
| Interest expense | (14,805) | (16,115) | |||||||||
| Other (expense) income | (1,114) | 1,402 | |||||||||
| Other expense, net | (15,919) | (14,713) | |||||||||
| Income (loss) before income taxes | 34,109 | (4,373) | |||||||||
| Provision for income taxes | 3,491 | 5,955 | |||||||||
| Net income (loss) | $ | 30,618 | $ | (10,328) | |||||||
| Net income (loss) per common share | |||||||||||
| Basic | $ | 0.36 | $ | (0.11) | |||||||
| Diluted | $ | 0.35 | $ | (0.11) | |||||||
| Weighted-average number of shares used in computing net income (loss) per share | |||||||||||
| Basic | 84,662 | 91,015 | |||||||||
| Diluted | 86,991 | 91,015 | |||||||||
TABLE 3
RINGCENTRAL, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, in thousands)
| Three Months Ended March 31, | |||||||||||
| 2026 | 2025 | ||||||||||
| Cash flows from operating activities | |||||||||||
| Net income (loss) | $ | 30,618 | $ | (10,328) | |||||||
| Adjustments to reconcile net income (loss) to net cash provided by operating activities: | |||||||||||
| Depreciation and amortization | 56,911 | 55,061 | |||||||||
| Share-based compensation | 54,665 | 77,881 | |||||||||
| Amortization of deferred and prepaid sales commission costs | 39,436 | 40,789 | |||||||||
| Amortization of debt discount and issuance costs | 976 | 1,131 | |||||||||
| Loss on early extinguishment of debt | 1,606 | — | |||||||||
| Reduction of operating lease right-of-use assets | 6,419 | 6,985 | |||||||||
| Provision for bad debt | 3,739 | 4,437 | |||||||||
| Other | 4,235 | (234) | |||||||||
| Changes in assets and liabilities: | |||||||||||
| Accounts receivable | 20,741 | 698 | |||||||||
| Deferred and prepaid sales commission costs | (27,574) | (25,236) | |||||||||
| Prepaid expenses and other assets | (5,272) | (5,399) | |||||||||
| Accounts payable | (425) | 38,461 | |||||||||
| Accrued and other liabilities | (3,693) | (15,997) | |||||||||
| Deferred revenue | (11,862) | (13,189) | |||||||||
| Operating lease liabilities | (6,474) | (5,398) | |||||||||
| Net cash provided by operating activities | 164,046 | 149,662 | |||||||||
| Cash flows from investing activities | |||||||||||
| Purchases of property and equipment | (6,544) | (5,587) | |||||||||
| Capitalized internal-use software | (16,855) | (13,899) | |||||||||
| Cash paid for business combination, net of cash acquired | (7,929) | — | |||||||||
| Net cash used in investing activities | (31,328) | (19,486) | |||||||||
| Cash flows from financing activities | |||||||||||
| Payments for taxes related to net share settlement of equity awards | (10,760) | (1,904) | |||||||||
| Payments for repurchases of common stock | (81,334) | (50,000) | |||||||||
| Payment of dividends | (6,413) | — | |||||||||
| Proceeds from issuance of long-term debt | 600,000 | — | |||||||||
| Payments for the settlement of convertible notes | (609,065) | (161,326) | |||||||||
| Repurchases of principal on senior notes | (26,250) | — | |||||||||
| Repayments of principal on term loan | (11,567) | (5,000) | |||||||||
| Payments for fees on long-term debt | (620) | (1,018) | |||||||||
| Repayments of financing obligations | (633) | (633) | |||||||||
| Payments for contingent consideration | (889) | — | |||||||||
| Net cash used in financing activities | (147,531) | (219,881) | |||||||||
| Effect of exchange rate changes | (1,173) | 1,330 | |||||||||
| Net decrease in cash, cash equivalents, and restricted cash | (15,986) | (88,375) | |||||||||
| Cash, cash equivalents, and restricted cash | |||||||||||
| Beginning of period | 132,564 | 242,811 | |||||||||
| End of period | $ | 116,578 | $ | 154,436 | |||||||
TABLE 4
RINGCENTRAL, INC.
RECONCILIATION OF OPERATING INCOME (LOSS)
GAAP MEASURES TO NON-GAAP MEASURES
(Unaudited, in thousands)
| Three Months Ended March 31, | |||||||||||
| 2026 | 2025 | ||||||||||
| Revenues | |||||||||||
| Subscriptions | $ | 623,166 | $ | 590,112 | |||||||
| Other | 21,033 | 21,944 | |||||||||
| Total revenues | 644,199 | 612,056 | |||||||||
| Cost of revenues reconciliation | |||||||||||
| GAAP Subscriptions cost of revenues | $ | 154,408 | $ | 153,095 | |||||||
| Share-based compensation | (2,891) | (4,929) | |||||||||
| Amortization of acquired intangibles | (31,537) | (31,224) | |||||||||
| Third-party relocation and other costs, net | — | (8) | |||||||||
| Restructuring costs | (421) | (959) | |||||||||
| Non-GAAP Subscriptions cost of revenues | $ | 119,559 | $ | 115,975 | |||||||
| GAAP Other cost of revenues | 25,022 | 27,355 | |||||||||
| Share-based compensation | (523) | (1,545) | |||||||||
| Amortization of acquired intangibles | (79) | (84) | |||||||||
| Restructuring costs | (107) | (576) | |||||||||
| Non-GAAP Other cost of revenues | $ | 24,313 | $ | 25,150 | |||||||
| Gross profit and gross margin reconciliation | |||||||||||
| Non-GAAP Subscriptions | 80.8 | % | 80.3 | % | |||||||
| Non-GAAP Other | (15.6) | % | (14.6) | % | |||||||
| Non-GAAP Gross profit | 77.7 | % | 76.9 | % | |||||||
| Operating expenses reconciliation | |||||||||||
| GAAP Research and development | $ | 81,713 | $ | 81,983 | |||||||
| Share-based compensation | (14,987) | (18,271) | |||||||||
| Third-party relocation and other costs, net | (11) | (333) | |||||||||
| Restructuring costs | (557) | (1,694) | |||||||||
| Non-GAAP Research and development | $ | 66,158 | $ | 61,685 | |||||||
| As a % of total revenues non-GAAP | 10.3 | % | 10.1 | % | |||||||
| GAAP Sales and marketing | $ | 272,843 | $ | 274,898 | |||||||
| Share-based compensation | (24,588) | (36,037) | |||||||||
| Amortization of acquired intangibles | (2,920) | (2,055) | |||||||||
| Third-party relocation and other costs, net | — | (566) | |||||||||
| Restructuring costs | (642) | (2,988) | |||||||||
| Non-GAAP Sales and marketing | $ | 244,693 | $ | 233,252 | |||||||
| As a % of total revenues non-GAAP | 38.0 | % | 38.1 | % | |||||||
| GAAP General and administrative | $ | 60,185 | $ | 64,385 | |||||||
| Share-based compensation | (14,580) | (19,534) | |||||||||
| Third-party relocation and other costs, net | (2,338) | (1,374) | |||||||||
| Restructuring costs | (1,116) | (873) | |||||||||
| Non-GAAP General and administrative | $ | 42,151 | $ | 42,604 | |||||||
| As a % of total revenues non-GAAP | 6.5 | % | 7.0 | % | |||||||
| Income (loss) from operations reconciliation | |||||||||||
| GAAP income from operations | $ | 50,028 | $ | 10,340 | |||||||
| Share-based compensation | 57,569 | 80,316 | |||||||||
| Amortization of acquired intangibles | 34,536 | 33,363 | |||||||||
| Third-party relocation and other costs, net | 2,349 | 2,281 | |||||||||
| Restructuring costs | 2,843 | 7,090 | |||||||||
| Non-GAAP Income from operations | $ | 147,325 | $ | 133,390 | |||||||
| Non-GAAP Operating margin | 22.9 | % | 21.8 | % | |||||||
| Adjusted EBITDA reconciliation | |||||||||||
| Depreciation and amortization | 22,375 | 21,698 | |||||||||
| Non-GAAP Adjusted EBITDA | $ | 169,700 | $ | 155,088 | |||||||
| As a % of total revenues non-GAAP | 26.3 | % | 25.3 | % | |||||||
TABLE 5
RINGCENTRAL, INC.
RECONCILIATION OF NET INCOME (LOSS)
GAAP MEASURES TO NON-GAAP MEASURES
(In thousands, except per share data) (Unaudited)
| Three Months Ended March 31, | |||||||||||
| 2026 | 2025 | ||||||||||
| Net income (loss) reconciliation | |||||||||||
| GAAP net income (loss) | $ | 30,618 | $ | (10,328) | |||||||
| Share-based compensation | 57,569 | 80,316 | |||||||||
| Amortization of acquired intangibles | 34,536 | 33,363 | |||||||||
| Third-party relocation and other costs, net | 2,764 | 2,203 | |||||||||
| Restructuring costs | 2,843 | 7,090 | |||||||||
| Amortization of debt discount and extinguishment costs | 2,582 | 1,131 | |||||||||
| Income tax expense effects | (26,750) | (20,984) | |||||||||
| Non-GAAP net income | $ | 104,162 | $ | 92,791 | |||||||
| Reconciliation between GAAP and non-GAAP weighted average shares used in computing basic and diluted net income (loss) per common share: | |||||||||||
| Weighted average number of shares used in computing basic net income (loss) per share | 84,662 | 91,015 | |||||||||
| Effect of dilutive securities | 2,329 | — | |||||||||
| GAAP weighted average shares used in computing GAAP diluted net income (loss) per share | 86,991 | 91,015 | |||||||||
| Effect of dilutive securities | — | 1,908 | |||||||||
| Non-GAAP weighted average shares used in computing non-GAAP diluted net income (loss) per share | 86,991 | 92,923 | |||||||||
| Diluted net income (loss) per share | |||||||||||
| GAAP net income (loss) per share | $ | 0.35 | $ | (0.11) | |||||||
| Non-GAAP net income (loss) per share | $ | 1.20 | $ | 1.00 | |||||||
TABLE 6
RINGCENTRAL, INC.
RECONCILIATION OF CASH FLOWS FROM OPERATING ACTIVITIES
GAAP MEASURES TO NON-GAAP FREE CASH FLOW MEASURES
(Unaudited, in thousands)
| Three Months Ended March 31, | |||||||||||
| 2026 | 2025 | ||||||||||
| Net cash provided by operating activities | $ | 164,046 | $ | 149,662 | |||||||
| Capitalized expenditures | (23,399) | (19,486) | |||||||||
| Non-GAAP free cash flow | $ | 140,647 | $ | 130,176 | |||||||
| Non-GAAP free cash flow margin | 21.8 | % | 21.3 | % | |||||||
TABLE 7
RINGCENTRAL, INC.
RECONCILIATION OF FORECASTED OPERATING MARGIN AND FREE CASH FLOW
GAAP MEASURES TO NON-GAAP MEASURES
(Unaudited, in millions)
| Q2 2026 | FY 2026 | ||||||||||||||||||||||
| Low Range | High Range | Low Range | High Range | ||||||||||||||||||||
| GAAP income from operations | 43 | 50 | 234 | 254 | |||||||||||||||||||
| GAAP operating margin | 6.6 | % | 7.6 | % | 8.9 | % | 9.6 | % | |||||||||||||||
| Share-based compensation | 62 | 58 | 245 | 240 | |||||||||||||||||||
| Amortization of acquired intangibles | 34 | 34 | 116 | 116 | |||||||||||||||||||
| Third-party relocation, restructuring and other costs | 11 | 10 | 15 | 15 | |||||||||||||||||||
| Non-GAAP income from operations | 149 | 151 | 610 | 625 | |||||||||||||||||||
| Non-GAAP operating margin | 23.0 | % | 23.2 | % | 23.3 | % | 23.7 | % | |||||||||||||||
| FY 2026 | |||||||||||
| Low Range | High Range | ||||||||||
| GAAP net cash provided by operating activities | $ | 685 | $ | 695 | |||||||
| Capitalized expenditures | (95) | (90) | |||||||||
| Non-GAAP free cash flow | $ | 590 | $ | 605 | |||||||
FAQ
How did RingCentral (RNG) perform financially in Q1 2026?
RingCentral delivered total revenue of $644.2 million, up 5% year-over-year, with subscriptions revenue of $623.2 million growing 6%. GAAP EPS improved to $0.35 from a loss of $(0.11), and diluted non-GAAP EPS rose to $1.20 from $1.00.
What were RingCentral (RNG)'s margins and cash flow in Q1 2026?
RingCentral reported a record GAAP operating margin of 7.8% and a non-GAAP operating margin of 22.9%. Net cash provided by operating activities was $164.0 million, and non-GAAP free cash flow was $140.6 million, representing a 21.8% free cash flow margin.
How is AI contributing to RingCentral (RNG)'s business?
ARR from customers using at least one paid AI product is now over 10% of total ARR and has doubled year-over-year. This reflects growing adoption of RingCentral’s AI-powered customer engagement offerings across voice, messaging, and contact center solutions.
What changes did RingCentral (RNG) make to its 2026 outlook?
RingCentral raised full-year 2026 guidance, targeting total revenue of $2.62–$2.64 billion, non-GAAP operating margin of about 23.3–23.7%, non-GAAP EPS of $4.85–$5.01, and non-GAAP free cash flow of $590–$605 million.
How did RingCentral (RNG) manage its debt in Q1 2026?
The company repaid $609 million of Convertible Senior Notes due 2026 upon maturity in March. Following this repayment, RingCentral stated it has no debt maturities due until 2030, reducing near-term refinancing obligations.