Sprout Social Q3 loss narrows to $6.5M, revenue up 8%
Customers contributing at least $50,000 in ARR rose 11% year over year to 2,155.
Sentiment and the balance of points
Rhea-AI Sentiment reads the wording of the document, how positive or negative its language is on a 1 to 5 scale. The balance of points shown with the takes weighs what the document actually discloses, so the two can disagree, for example when a trial that missed its main goal is described in upbeat language.
Form Type
8-K
Rhea-AI Filing Summary
Sprout Social, Inc. (SPT) reported third-quarter 2026 revenue of $125.1 million, up 8% year over year. GAAP net loss narrowed to $6.5 million from $9.4 million; non-GAAP operating income was $26.3 million, versus $13.7 million, and non-GAAP free cash flow was $26.7 million, up 158%.
Remaining performance obligations were $393.9 million as of September 30, 2026, including $280.2 million current. Customers with $30,000 or more in ARR numbered 3,925, up 6%; approximated TTM subscription revenue contribution from this cohort was $301.5 million, up 18%. The company repurchased $26.267 million of common stock in Q3 after initiating a $50 million buyback program.
Sprout expects Q4 2026 revenue of $124.2 million to $125.2 million and FY 2026 revenue of $494.7 million to $495.7 million. It targets sustainable quarterly GAAP profitability beginning Q4 2026 and raised its non-GAAP operating margin outlook exiting Q4 from 17% to approximately 18%; it reiterated a 30% Rule of 40 target by Q4 fiscal 2027.
3 points · 0 major0 major · 0 points
How this balance works
Rhea-AI gives every point it takes from this document a weight. Minor counts 1, Moderate 3 and Major 9, so one Major point outweighs several Minor ones. The bar adds up the weights on each side, and when neither side holds more than 65% of the total the balance reads Mixed.
It reads the document as published, with the same rules for every company, and it does not look at what the market expected or at how the stock traded, so a point can be objectively good on a day the stock falls.
Rhea-AI Sentiment measures something else, the tone of the wording.
Positive
- Moderate pointRevenue reached $125.1 million, up 8% year over year.
- Moderate pointNon-GAAP operating income was $26.3 million, versus $13.7 million.
- Moderate pointNon-GAAP free cash flow rose 158% year over year to $26.7 million.
Negative
- None.
8-K Event Classification
3 items: 2.02, 7.01, 9.01
3 items
Item 2.02
Results of Operations and Financial Condition
Financial
Disclosure of earnings results, typically an earnings press release or preliminary financials.
Item 7.01
Regulation FD Disclosure
Disclosure
Material non-public information disclosed under Regulation Fair Disclosure, often investor presentations or guidance.
Item 9.01
Financial Statements and Exhibits
Exhibits
Financial statements, pro forma financial information, or exhibit attachments filed with this report.
Key Figures
Revenue: $125.1 million; up 8% year over year
Non-GAAP operating income: $26.3 million
Non-GAAP net income: $26.7 million
+4 more
7 metrics
Revenue
$125.1 million; up 8% year over year
Third quarter ended September 30, 2026
Non-GAAP operating income
$26.3 million
Third quarter 2026; compared with $13.7 million in Q3 2025
Non-GAAP net income
$26.7 million
Third quarter 2026; compared with $13.4 million in Q3 2025
Non-GAAP free cash flow
$26.7 million; up 158% year over year
Third quarter 2026
Remaining performance obligations
$393.9 million; up 10% year over year
As of September 30, 2026
Cash and cash equivalents
$103.7 million
As of September 30, 2026; compared with $119.9 million as of June 30, 2026
Common stock repurchases
$26.267 million
Third quarter 2026
Key Terms
Remaining performance obligations (RPO), Current remaining performance obligations (cRPO), Annual Recurring Revenue (ARR), Average Contract Value (ACV), +1 more
5 terms
Remaining performance obligations (RPO) financial
"RPO of $393.9 million as of September 30, 2026"
Remaining performance obligations (RPO) are the value of goods or services a company has contractually promised but has not yet delivered or billed, essentially future revenue already committed by customers. For investors, RPO is like a visible backlog or a promised paycheck—it shows how much revenue is expected to come in from existing contracts, helping assess near-term cash flow predictability and the reliability of a company’s revenue growth.
Current remaining performance obligations (cRPO) financial
"cRPO of $280.2 million as of September 30, 2026"
Current remaining performance obligations (CRPO) is the part of a company’s signed customer contracts that it has promised to deliver soon but has not yet recognized as revenue. Think of it like a short-term order backlog — it shows upcoming, committed work that should turn into revenue in the near future and helps investors gauge how much sales are already secured, how predictable near-term revenue will be, and whether growth is likely to continue.
Annual Recurring Revenue (ARR) financial
"ARR as the annualized revenue run-rate of subscription agreements"
Annual Recurring Revenue (ARR) is the predictable amount of money a company expects to earn in a year from its ongoing services or subscriptions. It helps businesses understand their steady income stream, much like knowing how much rent they can count on each year, which is important for planning and growth.
Average Contract Value (ACV) financial
"Average Contract Value (ACV)"
Rule of 40 financial
"30% target for a Rule of 40"
The "rule of 40" is a simple guideline used by investors to assess the health of a company's growth and profitability. It adds a company's growth rate to its profit margin; if the total is 40% or higher, the company is generally considered to be performing well. This helps investors quickly gauge whether a company is balancing rapid growth with solid profits, much like checking if a car’s speed and fuel efficiency together are within a safe and efficient range.
Earnings Snapshot
Revenue: $125.1 million · Guidance included
Third quarter 2026
Revenue
$125.1 million
Up 8% year over year
GAAP net loss
($6.5) million
Compared with ($9.4) million in Q3 2025
Non-GAAP operating income
$26.3 million
Compared with $13.7 million in Q3 2025
Non-GAAP free cash flow
$26.7 million
Up 158% year over year
Guidance
For Q4 2026, Sprout expects revenue of $124.2 million to $125.2 million, non-GAAP operating income of $21.4 million to $22.4 million, and non-GAAP net income per share of $0.36 to $0.38. For 2026, it expects revenue of $494.7 million to $495.7 million, non-GAAP operating income of $77.8 million to $78.8 million, and non-GAAP net income per share of $1.29 to $1.31. The company targets sustainable quarterly GAAP profitability beginning in Q4 2026 and raised its non-GAAP operating margin outlook exiting Q4 from 17% to approximately 18%.
FAQ
AI-generated questions and answers. How Rhea-AI works. Not financial advice.
How much revenue did SPT report in Q3 2026?
Sprout Social reported $125.1 million in revenue for Q3 2026, up 8% year over year. Subscription revenue was $123.385 million, and professional services and other revenue was $1.762 million.
What is SPT's 2026 financial guidance?
For 2026, Sprout expects revenue of $494.7 million to $495.7 million, non-GAAP operating income of $77.8 million to $78.8 million, and non-GAAP net income per share of $1.29 to $1.31, based on approximately 59.7 million basic weighted-average shares. For Q4, it expects revenue of $124.2 million to $125.2 million, non-GAAP operating income of $21.4 million to $22.4 million, and non-GAAP net income per share of $0.36 to $0.38.
AI-generated analysis. How Rhea-AI works. Not financial advice.
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
Date of report (Date of earliest event reported): November 3, 2026
(Exact Name of Registrant as Specified in its Charter)
| (State or Other Jurisdiction of Incorporation) | (Commission File Number) | (IRS Employer Identification No.) | ||||||
| , | |||||||||||
| (Address of Principal Executive Offices) | (Zip Code) | ||||||||||
(866 ) 878-3231
(Registrant’s telephone number, including area code)
Not applicable
(Former Name or Former Address, if Changed Since Last Report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
| Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) | |||||
| Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) | |||||
| Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) | |||||
| Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) | |||||
Securities registered pursuant to Section 12(b) of the Act:
| Title of each class | Trading Symbol(s) | Name of each exchange on which registered | ||||||
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Item 2.02. Results of Operations and Financial Condition.
On November 3, 2026, Sprout Social, Inc. (the “Company”) issued a press release announcing its results for the quarter ended September 30, 2026, and providing its business outlook. A copy of the press release is attached as Exhibit 99.1 to this Current Report on Form 8-K and is incorporated herein by reference.
Item 7.01 Regulation FD Disclosure.
On November 3, 2026, the Company posted an investor presentation to its website at https://investors.sproutsocial.com (the “Investor Presentation”). A copy of the Investor Presentation is attached as Exhibit 99.2 to this Current Report on Form 8-K and is incorporated herein by reference. The Company expects to use the Investor Presentation, in whole or in part, and possibly with modifications, in connection with presentations to investors, analysts and others.
The information contained in the Investor Presentation is summary information that is intended to be considered in the context of the Company’s Securities and Exchange Commission (“SEC”) filings and other public announcements that the Company may make, by press release or otherwise, from time to time. The Investor Presentation speaks only as of the date of this Current Report on Form 8-K. The Company undertakes no duty or obligation to publicly update or revise the information contained in the Investor Presentation, although it may do so from time to time. Any such updating may be made through the filing of other reports or documents with the SEC, through press releases or through other public disclosure. In addition, the exhibit furnished herewith contains statements intended as “forward-looking statements” that are subject to the cautionary statements about forward-looking statements set forth in such exhibit. By furnishing the information contained in the Investor Presentation, the Company makes no admission as to the materiality of any information in the Investor Presentation that is required to be disclosed solely by reason of Regulation FD.
The information set forth in Items 2.02 and 7.01 of this Current Report on Form 8-K (including Exhibits 99.1 and 99.2) is furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section or Sections 11 and 12(a)(2) of the Securities Act of 1933, as amended (the “Securities Act”), nor shall it be deemed incorporated by reference in any filing under the Securities Act or the Exchange Act, regardless of any general incorporation language in such filing, except as shall be expressly set forth by specific reference in such filing.
Note Regarding Forward-Looking Statements
Certain statements in this Current Report on Form 8-K constitute “forward-looking statements” within the meaning of the federal securities laws. These statements are based on management’s current opinions, expectations, beliefs, plans, objectives, assumptions or projections regarding future events or future results. These forward-looking statements are only predictions, not historical fact, and involve certain risks and uncertainties, as well as assumptions. Actual results, levels of activity, performance, achievements and events could differ materially from those stated, anticipated or implied by such forward-looking statements. While the Company believes that its assumptions are reasonable, it is very difficult to predict the impact of unknown factors, and, of course, it is impossible to anticipate all factors that could affect actual results. There are many risks and uncertainties that could cause actual results to differ materially from forward-looking statements made herein including the risks discussed under the heading “Risk Factors” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2025 filed with the SEC on February 27, 2026, as well as other factors described from time to time in the Company's other filings with the SEC. Such forward-looking statements are made only as of the date of this Current Report on Form 8-K. The Company undertakes no obligation to publicly update or revise any forward-looking statement because of new information, future events or otherwise, except as otherwise required by law. If it does update one or more forward-looking statements, no inference should be made that the Company will make additional updates with respect to those or other forward-looking statements.
Item 9.01. Financial Statements and Exhibits.
(d)Exhibits.
| Exhibit No. | Description | |||||||||||||
| 99.1 | Press Release dated November 3, 2026 | |||||||||||||
| 99.2 | Investor Presentation dated November 3, 2026 | |||||||||||||
| 104 | Cover page interactive data file (embedded within the inline XBRL document). | |||||||||||||
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
| SPROUT SOCIAL, INC. | |||||
| By: | /s/ Heidi Jonas | ||||
| Name: | Heidi Jonas | ||||
| Title: | General Counsel and Secretary | ||||
Date: November 3, 2026
Sprout Social Announces Third Quarter 2026 Financial Results Approximated TTM Subscription Revenue Contribution for ≥$30K ARR Customers Grew 18% year-over-year CHICAGO, November 3, 2026 – Sprout Social, Inc. (“Sprout Social”, the “Company”) (NASDAQ: SPT), a leading AI-powered Social Intelligence Platform, today announced financial results for its third quarter ended September 30, 2026. “We are pleased with our financial performance this quarter, highlighted by a record non-GAAP operating income of $26.3 million, equating to a 21% non-GAAP operating margin. We posted an 18% year-over-year increase in approximated trailing twelve month subscription revenue contribution from our $30k+ ARR customer cohort and our Non-GAAP free cash flow was $26.7 million, an increase of 158% year-over-year. We also initiated our $50 million stock buyback program with over $26 million of repurchases in Q3, which allows us to return value to shareholders and offset dilution,” said Ryan Barretto, CEO of Sprout Social. “Importantly, we are targeting GAAP profitability looking ahead, a significant milestone that reflects our focus on cost discipline.” Third Quarter 2026 Financial Highlights Revenue ● Revenue was $125.1 million, up 8% compared to the third quarter of 2025. ● Total remaining performance obligations (RPO) of $393.9 million as of September 30, 2026, up 10% year-over-year. ● Current remaining performance obligations (cRPO) of $280.2 million as of September 30, 2026, up 8% year-over-year. Operating Income (Loss) ● GAAP operating loss was ($6.9) million, compared to ($9.1) million in the third quarter of 2025. ● Non-GAAP operating income was $26.3 million, compared to $13.7 million in the third quarter of 2025. Net Income (Loss) ● GAAP net loss was ($6.5) million, compared to ($9.4) million in the third quarter of 2025. ● Non-GAAP net income was $26.7 million, compared to $13.4 million in the third quarter of 2025. ● GAAP net loss per share was ($0.11) based on 59.7 million weighted-average shares of common stock outstanding, compared to ($0.16) based on 58.9 million weighted-average shares of common stock outstanding in the third quarter of 2025. ● Non-GAAP net income per share was $0.45 based on 59.7 million weighted-average shares of common stock outstanding, compared to $0.23 based on 58.9 million weighted-average shares of common stock outstanding in the third quarter of 2025. Cash ● Cash and cash equivalents totaled $103.7 million as of September 30, 2026, compared to $119.9 million as of June 30, 2026. ● Net cash provided by operating activities was $10.7 million, compared to $9.3 million in the third quarter of 2025. ● Non-GAAP free cash flow was $26.7 million, compared to $10.3 million in the third quarter of 2025. See “Use of Non-GAAP Financial Measures” below for definitions of Non-GAAP operating income (loss), Non-GAAP net income (loss), Non-GAAP net income (loss) per share, non-GAAP operating margin, and Non-GAAP free cash flow and the financial tables that accompany this release for reconciliations of our non-GAAP measures to their closest comparable GAAP measures. See “Key Business Metrics” below for how Sprout Social defines RPO, cRPO,
the number of customers contributing $30,000 or more in ARR, the number of customers contributing $50,000 or more in ARR and approximated TTM subscription revenue contribution from customers contributing $30,000 or more in ARR. Customer Metrics ● Grew number of customers contributing $30,000 or more in ARR to 3,925 customers as of September 30, 2026, up 6% compared to September 30, 2025. ● Grew number of customers contributing $50,000 or more in ARR to 2,155 customers as of September 30, 2026, up 11% compared to September 30, 2025. Beginning in the fourth quarter of 2025, we replaced our disclosure of customers with ARR of $10,000 or more with customers with ARR of $30,000 or more. We believe this metric better reflects our strategic focus on larger customers and aligns with how management evaluates performance and allocates resources. Prior-period amounts have been presented for comparability. Q1 2025 Q2 2025 Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026 Number of customers contributing $30,000 or more in ARR 3,451 3,538 3,711 3,803 3,875 3,926 3,925 Approximated TTM Subscription Revenue Contribution for ≥$30K ARR Customers ($M) $231.8 $243.3 $255.2 $268.0 $280.1 $291.7 $301.5 Approximated TTM Subscription Revenue Contribution for ≥$30K ARR Customers as a % of Total Subscription Revenue 55.9% 56.9% 57.9% 59.1% 60.3% 61.4% 62.3% Recent Customer Highlights ● During the third quarter, we had the opportunity to grow with new and existing customers, including U.S. Department of Transportation, Freddie Mac, Stanley Black & Decker, Sheetz, Banijay Entertainment, Premier Foods Group, Citizens Energy Group, and Pabst Brewing Company. Recent Business Highlights Sprout Social recently: ● Released the second annual Social Media Dictionary (link) ● Released Sprout Social’s Q3 2026 Consumer Pulse Survey (link) ● Announced Winners of the Inaugural 2026 Social Intelligence Awards (link) ● Featured Trellis in Breaking Ground (link) Fourth Quarter and 2026 Financial Outlook For the fourth quarter of 2026, the Company currently expects: ● Total revenue between $124.2 million and $125.2 million. ● Non-GAAP operating income between $21.4 million and $22.4 million. ● Non-GAAP net income per share between $0.36 and $0.38 based on approximately 59.0 million basic weighted-average shares of common stock outstanding. For the full year 2026, the Company currently expects: ● Total revenue between $494.7 million and $495.7 million. ● Non-GAAP operating income between $77.8 million and $78.8 million.
● Non-GAAP net income per share between $1.29 and $1.31 based on approximately 59.7 million basic weighted-average shares of common stock outstanding. The Company is targeting GAAP profitability on a sustainable quarterly basis beginning in the fourth quarter of 2026. The Company raised its outlook for non-GAAP operating margin exiting the fourth quarter of 2026 from 17% to approximately 18%. The Company reiterates its 30% target for a Rule of 40 framework (as defined by year-over-year revenue growth plus current quarter non-GAAP operating margin) by the fourth quarter of fiscal 2027. The Company’s fourth quarter and 2026 financial outlook is based on a number of assumptions that are subject to change and many of which are outside the Company’s control. If actual results vary from these assumptions, the Company’s expectations may change. There can be no assurance that the Company will achieve these results. The Company does not provide guidance for operating loss, the most directly comparable GAAP measure to non-GAAP operating income, operating margin, the most directly comparable GAAP measure to non-GAAP operating margin, or net loss per share, the most directly comparable GAAP measure to non-GAAP net income per share, and similarly cannot provide a reconciliation between its forecasted non-GAAP operating income, non-GAAP operating margin and non-GAAP net income per share and these comparable GAAP measures without unreasonable effort due to the unavailability of reliable estimates for certain items. These certain items include the adjustments made for non-GAAP purposes as described below in Use of Non-GAAP Financial Measures. These items are not within the Company’s control and may vary greatly between periods and could significantly impact future financial results. Conference Call Information The financial results and business highlights will be discussed on a conference call and webcast scheduled at 3:30 p.m. Central Time (4:30 p.m. Eastern Time) today, November 3, 2026. Online registration for this event conference call can be found at https://events.q4inc.com/analyst/. The live webcast of the conference call can be accessed from Sprout Social’s investor relations website at http://investors.sproutsocial.com. Following completion of the events, a webcast replay will also be available at http://investors.sproutsocial.com for 12 months. About Sprout Social Sprout Social is a leading AI-powered Social Intelligence Platform, built on the belief that All Business is Social℠. Powered by Trellis, Sprout’s proprietary AI agent, the platform is designed to transform real-time social media signals into actionable insights that drive business forward. Consistently recognized as a top software by G2, Sprout enables brands to deliver smarter, faster business impact through a suite of solutions including comprehensive publishing and engagement, customer care, influencer marketing, advocacy and predictive media intelligence. Sprout’s software operates across all major social networks and digital platforms. For more information about Sprout Social (NASDAQ: SPT), visit sproutsocial.com. Forward-Looking Statements This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In some cases, you can identify forward-looking statements by the use of words such as “anticipate,” “believe,” “can,” “continue,” “could,” “estimate,” “expect,” “explore,” “future,” “intend,” “long-term model,” “may,” “might,” “outlook,” “plan,” “potential,” “predict,” “project,” “should,” “strategy,” “target,” “will,” “would,” or the negative of these terms, and similar expressions intended to identify forward-looking statements, as they relate to Sprout Social, our business and our management. However, not all forward-looking statements contain these identifying words. Forward-looking statements are necessarily based upon estimates and assumptions that, while considered reasonable by Sprout Social and our management based on their knowledge and understanding of the business and industry, are inherently uncertain. These statements may relate to our market size and growth strategy, our estimated and projected costs, margins, revenue, expenditures and customer and financial growth rates, our Q4 2026 and full year 2026 financial outlook, our plans and objectives for future operations, growth, initiatives or strategies, including our investments in research and development, and share repurchases, and other statements that are not historical fact. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the forward-looking statements. These assumptions, uncertainties and risks include that, among others: we may not be able to sustain our revenue and customer growth rate in the future, including due to risks associated with our strategic focus on enterprise customers; price increases have negatively impacted and price increases and packaging changes may in the future negatively impact demand for our products, customer acquisition and retention and reduce the total number of customers or customer additions; our business would be harmed by any significant
interruptions, delays or outages in services from our platform, our API providers, or certain social media platforms, or if we are unable to renew agreements governing access to the data provided by such APIs on terms acceptable to us or at all; if we are unable to attract potential customers through unpaid channels, or other sources of demand, including expansion opportunities from existing customers and outbound sales efforts or convert prospective customers and expansion opportunities into paid subscriptions, our business and results of operations may be adversely affected; technological advances in AI may in the future disrupt the social media industry, which could significantly reduce the demand for our services or otherwise adversely impact our business or reputation if we are unable to keep pace and navigate this evolving environment; we may be unable to successfully enter new markets, manage our international expansion and comply with any applicable international laws and regulations; we may be unable to integrate acquired businesses or technologies successfully or achieve the expected benefits of such acquisitions and investments; unstable market, economic, and geopolitical conditions, such as recession risks, effects of inflation, tariffs and trade tensions, changes in government spending, labor shortages, supply chain issues, geopolitical instability and uncertainty, and fluctuation in interest rates, have and could continue to adversely impact our business and that of our existing and prospective customers, which may result in reduced demand for our products; we may not be able to generate sufficient cash to service our indebtedness; covenants in our credit agreement may restrict our operations, and if we do not effectively manage our business to comply with these covenants, our financial condition could be adversely impacted; our workforce reduction plan may not achieve the anticipated benefits and could adversely affect our business; any cybersecurity-related attack, significant data breach or disruption of the information technology systems or networks on which we rely could negatively affect our business; changing regulations relating to privacy, information security and data protection could increase our costs, affect or limit how we collect and use personal information and harm our brand; and risks related to ongoing legal proceedings. These forward-looking statements should not be read as a guarantee of future performance or results, and stockholders should not place undue reliance on forward-looking statements. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are included under the caption “Risk Factors” and elsewhere in our filings with the Securities and Exchange Commission (the “SEC”), including our Annual Report on Form 10-K for the year ended December 31, 2025 filed with the SEC on February 27, 2026, our Quarterly Report on Form 10-Q for the quarter ended June 30, 2026, filed with the SEC on August 7, 2026 and our Quarterly Report on Form 10-Q for the quarter ended September 30, 2026 to be filed with the SEC, as well as any future reports that we file with the SEC. Moreover, you should interpret many of the risks identified in those reports as being heightened as a result of the current and ongoing instability in market, economic, and geopolitical conditions. Forward-looking statements speak only as of the date the statements are made and are based on information available to Sprout Social at the time those statements are made and/or management's good faith belief as of that time with respect to future events. Sprout Social assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made, except as required by law. Use of Non-GAAP Financial Measures We have provided in this press release certain financial information that has not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). Our management uses these non-GAAP financial measures internally in analyzing our financial results and believes that these non-GAAP financial measures are useful to investors as additional tools to evaluate ongoing operating results and trends and in comparing our financial results with other companies in our industry, many of which present similar non-GAAP financial measures. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable financial measures prepared in accordance with GAAP and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. Our non-GAAP financial measures may differ from similarly titled measures presented by other companies and therefore may not be comparable. A reconciliation of our historical non-GAAP financial measures to the most directly comparable GAAP measures has been provided in the financial statement tables included in this press release, and investors are encouraged to review these reconciliations. Non-GAAP gross profit. We define non-GAAP gross profit as GAAP gross profit, excluding stock-based compensation expense, amortization expense associated with the acquired developed technology from the Tagger Media, Inc. (“Tagger”) and NewsWhip Group Holdings Limited (“NewsWhip”) acquisitions, and restructuring and related charges. We believe non-GAAP gross profit provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as it eliminates the effect of stock-based compensation, amortization expense and restructuring and related charges, which are often unrelated to overall operating performance. Non-GAAP operating income. We define non-GAAP operating income as GAAP loss from operations, excluding stock-based compensation expense, acquisition-related expenses, amortization expense associated with the acquired intangible assets from the Tagger and NewsWhip acquisitions, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration.
We believe non-GAAP operating income provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as it eliminates the effect of stock-based compensation, acquisition-related expenses, amortization expense, restructuring and related charges, non-cash (gains)/losses from lease modifications and termination and changes in the fair value of contingent consideration, which are often unrelated to overall operating performance. Non-GAAP operating margin. We define non-GAAP operating margin as non-GAAP operating income (loss) as a percentage of revenue. Non-GAAP net income. We define non-GAAP net income as GAAP net loss, excluding stock-based compensation expense, acquisition-related expenses, amortization expense associated with the acquired intangible assets from the Tagger and NewsWhip acquisitions, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration. We believe non-GAAP net income provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as this non-GAAP financial measure eliminates the effect of stock-based compensation, acquisition-related expenses, amortization expense, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration, which are often unrelated to overall operating performance. Non-GAAP net income per share. We define non-GAAP net income per share as GAAP net loss per share attributable to common shareholders, basic and diluted, excluding stock-based compensation expense, acquisition-related expenses, amortization expense associated with the acquired intangible assets from the Tagger and NewsWhip acquisitions, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration. We believe non-GAAP net income per share provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as this non-GAAP financial measure eliminates the effect of stock-based compensation, acquisition-related expenses, amortization expense, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration, which are often unrelated to overall operating performance. Non-GAAP free cash flow. We define non-GAAP free cash flow as net cash provided by operating activities, less expenditures for property and equipment, plus interest payments on our revolving credit facility, payments related to restructuring and related charges and acquisition-related costs. Non-GAAP free cash flow does not reflect our future contractual obligations or represent the total increase or decrease in our cash balance for a given period. We believe non-GAAP free cash flow is a useful indicator of liquidity that provides information to management and investors about the amount of cash provided by our core operations that, after expenditures for property and equipment, interest payments on our revolving credit facility, payments related to restructuring and related charges and acquisition-related costs, is available for strategic initiatives. Non-GAAP sales and marketing expenses, non-GAAP research and development expenses and non-GAAP general and administrative expenses. Non-GAAP sales and marketing expenses, non-GAAP research and development expenses and non-GAAP general and administrative expenses are defined as sales and marketing expenses, research and development expenses and general and administrative expenses, respectively, less stock-based compensation expense, amortization expense associated with the acquired intangible assets from the Tagger and NewsWhip acquisitions, restructuring and related charges and changes in the fair value of contingent consideration. We believe these non-GAAP measures provide our management and investors with insight into day-to-day operating expenses given that these measures eliminate the effect of stock-based compensation, amortization expense associated with the acquired intangible assets from the Tagger and NewsWhip acquisitions, restructuring and related charges and changes in the fair value of contingent consideration. Key Business Metrics Remaining performance obligations (“RPO”). RPO, or remaining performance obligations, represents contracted revenue that has not yet been recognized, and includes deferred revenue and amounts that will be invoiced and recognized in future periods. Current remaining performance obligations (“cRPO”). cRPO, or current RPO, represents contracted revenue that has not yet been recognized, and includes deferred revenue and amounts that will be invoiced and recognized in the next 12 months. 30% target for a Rule of 40. We define this target as year-over-year revenue growth plus current quarter non-GAAP operating margin equal to 30%.
Number of customers contributing $30,000 or more in ARR. We define number of customers contributing $30,000 or more in ARR as those on a paid subscription plan that had $30,000 or more in ARR as of a period end. We view the number of customers that contribute $30,000 or more in ARR as a measure of our ability to scale with our customers and attract larger organizations. We believe this represents potential for future growth, including expanding within our current customer base. Number of customers contributing $50,000 or more in ARR. We define number of customers contributing $50,000 or more in ARR as those on a paid subscription plan that had $50,000 or more in ARR as of a period end. We view the number of customers that contribute $50,000 or more in ARR as a measure of our ability to scale with large customers and attract sophisticated organizations. We believe this represents potential for future growth, including expanding within our current customer base. Approximated TTM Subscription Revenue Contribution for ≥$30K ARR Customers. This metric depicts our approximation of the trailing twelve month subscription revenue contribution from customers contributing $30,000 or more in ARR. We calculate this metric by averaging the ARR of these customers as of the end of the applicable quarter and the immediately preceding quarter and dividing by four to derive a quarterly revenue contribution estimate for this customer cohort. This quarterly estimate is then summed over the preceding four quarters to approximate a trailing twelve month revenue contribution for this customer cohort, subject to minor adjustments for rounding. We believe that customers contributing $30,000 or more in ARR represent those customers that can benefit the most from our platform given their more sophisticated needs for social media management software as compared to customers below this spending threshold. We believe this metric is useful in measuring our success in serving this particular customer cohort. This metric does not reflect the actual revenue contribution by these customers over the trailing twelve month period, and should not be viewed in isolation as a substitute for revenue or any of our other financial measures presented in accordance with GAAP. We use this metric to approximate revenue contribution over a specified period because the historical data and account mapping is not available to present the actual revenue generated by this cohort of customers over a historical period. While we no longer believe that ARR and number of customers are key performance indicators of Sprout Social’s business, these metrics are necessary for an understanding of how we define number of customers contributing $30,000 or more in ARR and number of customers contributing $50,000 or more in ARR. For this purpose, we define ARR as the annualized revenue run-rate of subscription agreements from all customers as of the last date of the specified period and we define a customer as a unique account, multiple accounts containing a common non-personal email domain, or multiple accounts governed by a single agreement or entity. We no longer believe that the number of customers contributing $10,000 or more in ARR is a key performance indicator of Sprout Social’s business due to our evolving customer mix and we will no longer publicly disclose that metric. We believe that customers contributing $30,000 or more in ARR and approximated TTM subscription revenue contribution from customers contributing $30,000 or more in ARR are stronger indicators of Sprout Social’s performance in its target customer segments. Availability of Information on Sprout Social’s Website and Social Media Profiles Investors and others should note that Sprout Social routinely announces material information to investors and the marketplace using SEC filings, press releases, public conference calls, webcasts and the Sprout Social Investors website. We also intend to use the social media profiles listed below as a means of disclosing information about us to our customers, investors and the public. While not all of the information that the Company posts to the Sprout Social Investors website or to social media profiles is of a material nature, some information could be deemed to be material. Accordingly, the Company encourages investors, the media, and others interested in Sprout Social to review the information that it shares at the Investors link located at the bottom of the page on www.sproutsocial.com and to regularly follow our social media profiles. Users may automatically receive email alerts and other information about Sprout Social when enrolling an email address by visiting "Email Alerts" in the "Shareholder Services" section of Sprout Social's Investor website at https://investors.sproutsocial.com/. Social Media Profiles: www.x.com/SproutSocial www.x.com/SproutSocialIR www.facebook.com/SproutSocialInc www.linkedin.com/company/sprout-social-inc-/ www.instagram.com/sproutsocial
Contact Media: Kaitlyn Gronek Email: pr@sproutsocial.com Phone: (773) 904-9674 Investors: Lexi Johnson X: @SproutSocialIR Email: investors@sproutsocial.com Phone: (312) 528-9166
Sprout Social, Inc. Consolidated Statements of Operations (Unaudited) (in thousands, except share and per share data) Three Months Ended September 30, 2026 2025 Revenue Subscription $ 123,385 $ 114,720 Professional services and other 1,762 873 Total revenue 125,147 115,593 Cost of revenue(1) Subscription 28,793 25,362 Professional services and other 545 422 Total cost of revenue 29,338 25,784 Gross profit 95,809 89,809 Operating expenses Research and development(1) 28,914 25,068 Sales and marketing(1) 48,926 47,034 General and administrative(1) 24,883 26,818 Total operating expenses 102,723 98,920 Loss from operations (6,914) (9,111) Interest expense (632) (761) Interest income 872 859 Other income (expense), net (108) (294) Loss before income taxes (6,782) (9,307) Income tax (benefit) expense (329) 74 Net loss $ (6,453) $ (9,381) Net loss per share attributable to common shareholders, basic and diluted $ (0.11) $ (0.16) Weighted-average shares outstanding used to compute net loss per share, basic and diluted 59,666,057 58,930,087 (1) Includes stock-based compensation expense as follows: Three Months Ended September 30, 2026 2025 Cost of revenue $ 507 $ 627
Research and development 3,454 5,696 Sales and marketing 2,738 5,696 General and administrative 4,718 7,010 Total stock-based compensation expense $ 11,417 $ 19,029 Sprout Social, Inc. Consolidated Statements of Operations (Unaudited) (in thousands, except share and per share data) Nine Months Ended September 30, 2026 2025 Revenue Subscription $ 365,282 $ 334,510 Professional services and other 5,209 2,150 Total revenue 370,491 336,660 Cost of revenue(1) Subscription 83,387 74,386 Professional services and other 1,701 1,170 Total cost of revenue 85,088 75,556 Gross profit 285,403 261,104 Operating expenses Research and development(1) 82,504 72,884 Sales and marketing(1) 144,888 142,638 General and administrative(1) 73,440 78,210 Total operating expenses 300,832 293,732 Loss from operations (15,429) (32,628) Interest expense (1,917) (1,684) Interest income 2,466 2,700 Other income (expense), net (562) (106) Loss before income taxes (15,442) (31,718) Income tax expense 436 868 Net loss $ (15,878) $ (32,586) Net loss per share attributable to common shareholders, basic and diluted $ (0.27) $ (0.56) Weighted-average shares outstanding used to compute net loss per share, basic and diluted 59,881,267 58,397,790
(1) Includes stock-based compensation expense as follows: Nine Months Ended September 30, 2026 2025 Cost of revenue $ 1,636 $ 2,057 Research and development 14,753 18,307 Sales and marketing 12,262 17,721 General and administrative 16,777 20,905 Total stock-based compensation expense $ 45,428 $ 58,990 Sprout Social, Inc. Consolidated Balance Sheets (Unaudited) (in thousands, except share and per share data) September 30, 2026 December 31, 2025 Assets Current assets Cash and cash equivalents $ 103,733 $ 95,268 Accounts receivable, net of allowances of $2,185 and $2,719 at September 30, 2026 and December 31, 2025, respectively 69,458 100,996 Deferred Commissions 29,362 26,995 Prepaid expenses and other assets 15,578 13,945 Total current assets 218,131 237,204 Property and equipment, net 9,549 9,864 Deferred commissions, net of current portion 54,054 57,049 Operating lease, right-of-use asset 8,538 9,810 Goodwill 167,122 167,122 Intangible assets, net 32,584 39,733 Other assets, net 3,199 2,280 Total assets $ 493,177 $ 523,062 Liabilities and Stockholders' Equity Current liabilities Accounts payable $ 9,641 $ 10,115
Deferred revenue 184,571 205,639 Operating lease liability 2,706 2,664 Accrued wages and payroll related benefits 16,103 20,549 Accrued expenses and other 25,628 17,294 Total current liabilities 238,649 256,261 Revolving credit facility 32,500 40,000 Deferred revenue, net of current portion 1,164 752 Operating lease liability, net of current portion 9,998 12,055 Other non-current liabilities 3,816 10,572 Total liabilities 286,127 319,640 Stockholders' equity Class A common stock, par value $0.0001 per share; 1,000,000,000 shares authorized; 55,993,986 and 52,955,247 shares issued and outstanding at September 30, 2026, respectively; 56,576,444 and 53,607,556 shares issued and outstanding at December 31, 2025, respectively 5 5 Class B common stock, par value $0.0001 per share; 25,000,000 shares authorized; 5,696,301 and 5,489,357 shares issued and outstanding at September 30, 2026, respectively; 6,156,301 and 5,949,357 shares issued and outstanding at December 31, 2025, respectively 1 1 Additional paid-in capital 658,956 638,894 Treasury stock, at cost (38,324) (37,768) Accumulated deficit (413,588) (397,710) Total stockholders’ equity 207,050 203,422 Total liabilities and stockholders’ equity $ 493,177 $ 523,062
Sprout Social, Inc. Consolidated Statements of Cash Flows (Unaudited) (in thousands) Three Months Ended September 30, 2026 2025 Cash flows from operating activities Net loss $ (6,453) $ (9,381) Adjustments to reconcile net loss to net cash provided by operating activities Depreciation and amortization of property, equipment and software 1,023 906 Amortization of line of credit issuance costs 59 60 Amortization of acquired intangible assets 2,333 2,036 Amortization of deferred commissions 7,598 6,287 Amortization of right-of-use operating lease asset 434 392 Stock-based compensation expense 11,417 19,029 Provision for accounts receivable allowances 343 204 Change in fair value of contingent consideration 1,975 169 Other, net (175) - Changes in operating assets and liabilities, excluding impact from business acquisition Accounts receivable 8,274 5,814 Prepaid expenses and other current assets (665) (945) Deferred commissions (5,964) (10,225) Accounts payable and accrued expenses 54 (1,534) Deferred revenue (8,853) (2,934) Lease liabilities (679) (580) Net cash provided by operating activities 10,721 9,298 Cash flows from investing activities
Expenditures for property and equipment (477) (787) Payments for business acquisition, net of cash acquired - (50,333) Net cash used in investing activities (477) (51,120) Cash flows from financing activities Borrowings from line of credit - 32,000 Repayments of line of credit - (3,000) Employee taxes paid related to the net share settlement of stock-based awards (171) (161) Repurchases of common stock (26,267) - Net cash (used in) provided by financing activities (26,438) 28,839 Net increase (decrease) in cash, cash equivalents, and restricted cash (16,194) (12,983) Cash, cash equivalents, and restricted cash Beginning of period 121,869 105,555 End of period $ 105,675 $ 92,572 Sprout Social, Inc. Consolidated Statements of Cash Flows (Unaudited) (in thousands) Nine Months Ended September 30, 2026 2025 Cash flows from operating activities Net loss $ (15,878) $ (32,586) Adjustments to reconcile net loss to net cash provided by operating activities Depreciation and amortization of property, equipment and software 2,862 2,895 Amortization of line of credit issuance costs 178 170 Accretion of discount on marketable securities - (7)
Amortization of acquired intangible assets 7,149 4,622 Amortization of deferred commissions 21,972 17,206 Amortization of right-of-use operating lease asset 1,272 1,114 Stock-based compensation expense 45,428 58,990 Provision for accounts receivable allowances 1,423 2,449 Change in fair value of contingent consideration 1,127 169 Loss on lease termination - 1,175 Other, net (606) - Changes in operating assets and liabilities, excluding impact from business acquisition Accounts receivable 30,115 20,338 Prepaid expenses and other current assets (2,889) (744) Deferred commissions (21,344) (25,320) Accounts payable and accrued expenses (3,733) (4,755) Deferred revenue (20,656) (10,512) Lease liabilities (2,015) (2,712) Net cash provided by operating activities 44,405 32,492 Cash flows from investing activities Expenditures for property and equipment (2,197) (3,052) Payments for business acquisition, net of cash acquired - (50,333) Proceeds from maturity of marketable securities - 3,750 Net cash used in investing activities (2,197) (49,635) Cash flows from financing activities Borrowings from line of credit - 32,000 Repayments of line of credit (7,500) (13,000) Payments for line of credit issuance costs - (486) Proceeds from employee stock purchase plan 587 944
Employee taxes paid related to the net share settlement of stock-based awards (556) (161) Repurchases of common stock (26,267) - Net cash (used in) provided by financing activities (33,736) 19,297 Net increase in cash, cash equivalents, and restricted cash 8,472 2,154 Cash, cash equivalents, and restricted cash Beginning of period 97,203 90,418 End of period $ 105,675 $ 92,572 The following schedule reflects our non-GAAP financial measures and reconciles our non-GAAP financial measures to the related GAAP financial measures (in thousands, except per share data and percentages): Reconciliation of Non-GAAP Financial Measures Three Months Ended September 30, Nine Months Ended September 30, 2026 2025 2026 2025 Reconciliation of Non-GAAP gross profit Gross profit $ 95,809 $ 89,809 $ 285,403 $ 261,104 Stock-based compensation expense 507 627 1,636 2,057 Amortization of acquired developed technology 1,125 985 3,375 2,395 Restructuring and related charges 355 - 355 416 Non-GAAP gross profit $ 97,796 $ 91,421 $ 290,769 $ 265,972 Reconciliation of Non-GAAP operating income and operating margin Loss from operations $ (6,914) $ (9,111) $ (15,429) $ (32,628) Stock-based compensation expense 11,417 19,029 45,428 58,990 Amortization of acquired intangible assets 2,253 1,957 6,909 4,383
Restructuring and related charges 17,521 - 18,337 2,731 Loss on lease termination - - - 1,175 Change in fair value of contingent consideration 1,975 169 1,127 169 Acquisition-related expenses - 1,690 - 1,780 Non-GAAP operating income $ 26,252 $ 13,734 $ 56,372 $ 36,600 GAAP operating margin -5.5% -7.9% -4.2% -9.7% Non-GAAP operating margin 21.0% 11.9% 15.2% 10.9% Reconciliation of Non-GAAP net income Net loss $ (6,453) $ (9,381) $ (15,878) $ (32,586) Stock-based compensation expense 11,417 19,029 45,428 58,990 Amortization of acquired intangible assets 2,253 1,957 6,909 4,383 Restructuring and related charges 17,521 - 18,337 2,731 Loss on lease termination - - - 1,175 Change in fair value of contingent consideration 1,975 169 1,127 169 Acquisition-related expenses - 1,690 - 1,780 Non-GAAP net income $ 26,713 $ 13,464 $ 55,923 $ 36,642 Reconciliation of Non-GAAP net income per share Net loss per share attributable to common shareholders, basic and diluted $ (0.11) $ (0.16) $ (0.27) $ (0.56) Stock-based compensation expense 0.19 0.33 0.76 1.01 Amortization of acquired intangible assets 0.04 0.03 0.12 0.08 Restructuring and related charges 0.30 - 0.30 0.05 Loss on lease termination - - - 0.02
Change in fair value of contingent consideration 0.03 - 0.02 - Acquisition-related expenses - 0.03 - 0.03 Non-GAAP net income per share $ 0.45 $ 0.23 $ 0.93 $ 0.63 Reconciliation of Non-GAAP free cash flow Net cash provided by operating activities $ 10,721 $ 9,298 $ 44,405 $ 32,492 Expenditures for property and equipment (477) (787) (2,197) (3,052) Interest paid on credit facility 494 254 1,617 1,076 Payments related to restructuring charges 15,946 - 15,946 2,946 Acquisition-related costs - 1,574 - 1,574 Non-GAAP free cash flow $ 26,684 $ 10,339 $ 59,771 $ 35,036
Investor Presentation 3QFY26 1
Forward-Looking Statements This presentation contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In some cases, you can identify forward-looking statements by terms such as “anticipate,” “believe,” “can,” “continue,” “could,” “estimate,” “expect,” “explore,” “future,” “intend,” “long-term operating model,” “may,” “medium to longer term goals,” “might,” “outlook,” “plan,” “potential,” “predict,” “project,” “should,” “strategy,” “target,” “will,” “would,” or the negative of these terms, and similar expressions intended to identify forward-looking statements. However, not all forward-looking statements contain these identifying words. These statements may relate to our market size and growth strategy, our estimated and projected costs, margins, revenue, expenditures and customer and financial growth rates, our Q4 2026 and full-year 2026 financial outlook and performance against our multi-year financial framework, our medium to longer term goals, our plans and objectives for future operations, growth, initiatives or strategies, and share repurchases and other statements that are not historical facts. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the forward-looking statements. These assumptions, uncertainties and risks include that, among others: our workforce reduction plan may not achieve the anticipated benefits and could adversely affect our business, we may not be able to sustain our revenue and customer growth rate in the future, including due to risks associated with our strategic focus on midmarket and enterprise customers; price increases have negatively impacted and pricing and packaging changes may in the future negatively impact demand for our products, customer acquisition and retention and reduce the total number of customers or customer additions; our business would be harmed by any significant interruptions, delays or outages in services from our platform, our API providers, or certain social media platforms, or if we are unable to renew agreements governing access to the data provided by such APIs on terms acceptable to us or at all; if we are unable to attract potential customers through unpaid channels, or other sources of demand, including expansion opportunities from existing customers and outbound sales efforts, or convert prospective customers and expansion opportunities into paid subscriptions, our business and results of operations may be adversely affected; technological advances in AI may in the future disrupt the social media industry, which could significantly reduce the demand for our services or otherwise adversely impact our business or reputation if we are unable to keep pace and navigate this evolving environment; we may be unable to successfully enter new markets, manage our international expansion and comply with any applicable international laws and regulations; we may be unable to integrate acquired businesses or technologies successfully or achieve the expected benefits of such acquisitions and investments; unstable market, economic, and geopolitical conditions, such as recession risks, effects of inflation, tariffs and trade tensions, changes in government spending, labor shortages, supply chain issues, geopolitical instability and uncertainty, and fluctuating interest rates have and could continue to adversely impact our business and that of our existing and prospective customers, which may result in reduced demand for our products; we may not be able to generate sufficient cash to service our indebtedness; covenants in our credit agreement may restrict our operations, and if we do not effectively manage our business to comply with these covenants, our financial condition could be adversely impacted; any cybersecurity-related attack, significant data breach or disruption of the information technology systems or networks on which we rely could negatively affect our business; changing regulations relating to privacy, information security and data protection could increase our costs, affect or limit how we collect and use personal information and harm our brand; and risks related to ongoing legal proceedings. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are included under the caption “Risk Factors” and elsewhere in our filings with the Securities and Exchange Commission (the “SEC”), including our Annual Report on Form 10-K for the year ended December 31, 2025, filed with the SEC on February 27, 2026, our Quarterly Report on Form 10-Q for the quarter ended June 30, 2026, filed with the SEC on August 7, 2026, and our Quarterly Report on Form 10-Q for the quarter ended September 30, 2026 to be filed with the SEC, as well as any subsequent reports that we file with the SEC. Moreover, you should interpret many of the risks identified in those reports as being heightened as a result of the current and ongoing instability in market, economic and geopolitical conditions. Forward-looking statements speak only as of the date the statements are made and are based on information available to Sprout Social at the time those statements are made and/or management's good faith belief as of that time with respect to future events. Sprout Social assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made, except as required by law. Cautionary statements made in this presentation, including those referencing risk factors in our SEC filings, also qualify any forward-looking statements made orally by our officers or other authorized persons in connection with this presentation. Use of Non-GAAP Financial Measures We have provided in this presentation certain financial information that has not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). Our management uses these non-GAAP financial measures internally in analyzing our financial results and believes that these non-GAAP financial measures are useful to investors as additional tools to evaluate ongoing operating results and trends and in comparing our financial results with other companies in our industry, many of which present similar non-GAAP financial measures. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable financial measures prepared in accordance with GAAP and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. Our non-GAAP financial measures may differ from similarly titled measures presented by other companies and therefore may not be comparable. A reconciliation of our historical non-GAAP financial measures to the most directly comparable GAAP measures has been provided in the financial statement tables included at the end of this presentation, and investors are encouraged to review these reconciliations. The Company cannot provide reconciliations between its forecasted non-GAAP measures and the most directly comparable GAAP measures without unreasonable effort due to the unavailability of reliable estimates for certain items. These items include, but are not limited to, stock-based compensation expense, acquisition-related costs, amortization of acquired intangible assets, and restructuring charges, including any remaining costs associated with the Company's July 2026 workforce reduction plan. These items are not within the Company's control, may vary significantly between periods, and could have a material impact on future financial results presented in accordance with GAAP. Customer Metrics and Market Data This presentation includes useful customer metrics and other data, which are defined at the back of this presentation. Unless otherwise noted, information in this presentation concerning our industry, including industry statistics and forecasts, competitive position and the markets in which we operate is based on information from independent industry and research organizations, other third-party sources and management estimates. Management estimates are derived from publicly available information released by independent industry analysts and other third-party sources, as well as data from our internal research, and are based on assumptions made by us upon reviewing such data, and our experience in, and knowledge of, such industry and markets, which we believe to be reasonable. Projections, forecasts, assumptions and estimates of the future performance of the industry in which we operate and our future performance are necessarily subject to uncertainty and risk due to a variety of factors. We have not independently verified the accuracy or completeness of the information provided by independent industry and research organizations, other third-parties or other publicly available information. Accordingly, we make no representations as to the accuracy or completeness of that information nor do we undertake to update such information after the date of this presentation. Disclaimerisclaimer 2
3Q FY2026 Results 3
*All financial metrics are as of or for the quarter ended 9/30/26. Revenue and ACV growth represents year-over-year growth of Q3 2026 over Q3 2025. Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026 Tens of Thousands Customers in 100+ countries 4 12% ACV Growth 8% Revenue Growth 99% Subscription Revenue 77% Gross Profit
5 FY2026+ Growth and Profitability Plan Customer Segment Plans $30K ARR and Above Continue Investments in R&D & GTM Expand Customer Share of Wallet Below $30K ARR New Packaging and Product Approach Utilize AI & Automation to Improve LTV to CAC Rule of 40 Target 30% By 4Q 2027 Continued Focus on Growth Opportunities Opportunities To Drive Incremental Operating Leverage See appendix for definition of 30% Rule of 40 target.
Q3 FY2026 Financial Overview See appendix for definitions of the metrics included on this slide. Non-GAAP Gross Margin, Non-GAAP Operating Margin and Non-GAAP FCF Margin are Non-GAAP financial metrics. See appendix for definitions of these Non-GAAP measures and reconciliations of these measures to their closest comparable GAAP measure. 6 Q3 FY2026 Q3 FY2025 Total Revenue $125.1M $115.6M Customers Contributing ≥$30k in ARR 3,925 3,711 Customers Contributing ≥$50k in ARR 2,155 1,947 Average Contract Value (ACV) $18,009 $16,064 RPO $393.9M $357.1M cRPO $280.2M $258.5M Non-GAAP Gross Margin 78% 79% Non-GAAP Operating Margin 21% 12% Non-GAAP FCF Margin 21% 9% Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026
Revenue ($ Millions) 7 Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026
Non-GAAP Operating Income (Loss) Non-GAAP Operating Income and Non-GAAP Operating Margin are Non-GAAP financial metrics. See appendix for definitions of these Non-GAAP measures and reconciliations of these measures to their closest comparable GAAP measures. 8 ($ Millions) Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026
Average Contract Value (ACV) See appendix for a definition of ACV 9 Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026
Broadening Customer Adoption 10 Recent Customer Highlights Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026
11 Fortune 500 technology company selects Sprout to consolidate fragmented social stack Unifying social intelligence, employee advocacy and listening into one platform BENEFITS ⠀ Consolidate a fragmented social stack, unifying intelligence, advocacy and listening on one platform to end vendor sprawl ⠀ Reinvigorate a low-adoption advocacy program across thousands of seats with easy onboarding, role-based permissions and campaign reporting ⠀ Democratize listening so non-data-scientists can build topics, monitor competitors and surface sentiment without Boolean queries ⠀ Accelerate executive social management with secure authentication and automated reporting, without direct profile access WHY SPROUT ● Streamlined operational efficiency ● Precision cross-channel attribution ● Automated multi-platform delivery ● Unified infrastructure consolidation ● Enterprise-grade data integrity ● Reduced platform latency PURCHASED: Premium Analytics | Listening | Employee Advocacy | Trellis Plus | Premier Success USE CASE: Marketing DEAL TYPE: Land
American entertainment company selects Sprout to accelerate publishing and prove influencer ROI Unifying publishing, influencer marketing and AI-powered community management across artist and label rosters PURCHASED: Trellis Plus | Influencer Marketing | Premium Analytics | Premier Success USE CASE: Marketing, Influencer DEAL TYPE: Land SPROUT ENABLES THIS COMPANY TO: ⠀ Accelerate enterprise publishing velocity across extensive artist and label rosters with a unified release calendar, mobile-first workflows and multi-tier approval gates that eliminate post failures ⠀ Quantify influencer program performance with structured creator databases and custom metadata fields, such as rates and artist affiliations, to streamline brand-safety vetting and prove direct ROI ⠀ Optimize content strategy through granular campaign tagging, enabling post-level performance audits, release-timing tests with A/B testing and follower-churn analysis ⠀ Centralize multi-profile community management with AI-powered inbox intelligence that automatically triages engagement, aggregates sentiment trends and surfaces core audience themes at scale BENEFITS ● High-volume publishing acceleration ● Fail-safe scheduling & governance ● Creator-level ROI attribution ● AI-driven inbox centralization ● Granular audience-retention analytics ● High-profile event scalability
Global paper manufacturer expands Sprout from reactive tracking to predictive risk intelligence Adding NewsWhip, Trellis Plus and unified listening on one enterprise platform PURCHASED: Premium Analytics | Listening | Service Cloud | Trellis Plus | NewsWhip | Premier Success USE CASE: Marketing, Care, Crisis Monitoring DEAL TYPE: Expand SPROUT ENABLES THIS COMPANY TO: ⠀ Transition from reactive tracking to proactive risk mitigation with NewsWhip predictive analytics that forecast emerging media spikes up to 24 hours in advance with 80% accuracy ⠀ Track macro sustainability conversation trends across deforestation, recycling and carbon intensity with automated intelligence dashboards and AI-generated executive summaries ⠀ Scale enterprise AI analytics adoption across power users by deploying Trellis Plus seats and pre-configured Studio prompts to eliminate execution bottlenecks and credit limits ⠀ Consolidate market research and engagement infra onto a single enterprise platform, displacing incumbent tooling and unifying media intelligence, 30 listening topics and community care ⠀ BENEFITS ● Predictive media risk intelligence ● Automated sustainability narrative monitoring ● Scalable AI-insight capacity ● Unified listening & intelligence ● Seamless legacy vendor displacement ● Comprehensive historical data retention
Approximate Annual Recurring Revenue Enterprise: Fortune 500 Financial Services Firm Customer Adoption Journey Premium Analytics Premier Success Additional users Additional profiles $309K Started with : Advanced Plan $28K Service Cloud Additional users Employee Advocacy Additional Users $226K $226K $262K Listening Annual Recurring Revenue: We define ARR as the annualized revenue run-rate of subscription agreements as of the last date of the specified period. ARR at time of first contract was $28K.
Approximate Annual Recurring Revenue Enterprise: Global Auto Manufacturer Annual Recurring Revenue: We define ARR as the annualized revenue run-rate of subscription agreements as of the last date of the specified period. ARR at time of first contract was $130K. 15 Customer Adoption Journey Employee Advocacy Additional users Service Cloud Additional users Influencer Marketing Additional users $710K Started with : Advanced Plan Premier Success Premium Analytics Listening Additional users New geography
Annual Recurring Revenue: We define ARR as the annualized revenue run-rate of subscription agreements as of the last date of the specified period. ARR at time of first contract was $30K. 16 Approximate Annual Recurring Revenue Midmarket: Consumer Pet Company Customer Adoption Journey Additional users Additional users Additional profiles Listening Premium Analytics Additional users Additional users Additional profiles Advanced Plan Started with :
(Millions, except EPS) 4Q FY2026 FY2026 Total Revenue $124.2M - $125.2M $494.7M - $495.7M Non-GAAP Operating Income $21.4M - $22.4M $77.8M - $78.8M Non-GAAP Net Income Per Share $0.36 - $0.38 $1.29 - $1.31 Basic weighted average shares of common stock outstanding 59.0M 59.7M 17 Guidance
Approximated TTM Subscription Revenue Contribution for ≥$30K ARR Customers 18 We use Approximated TTM Subscription Revenue Contribution as an approximation of the trailing twelve month subscription revenue contribution for this customer cohort. This metric does not reflect the actual revenue contribution for this customer cohort and should not be viewed as a substitute for revenue or any other financial measure presented in accordance with GAAP. See the appendix for a full definition for this metric. Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026
19 Approximated TTM Subscription Revenue Contribution for ≥$30K ARR Customers as % of Total Subscription Revenue We use Approximated TTM Subscription Revenue Contribution as an approximation of the trailing twelve month subscription revenue contribution for this customer cohort. This metric does not reflect the actual revenue contribution for this customer cohort and should not be viewed as a substitute for revenue or any other financial measure presented in accordance with GAAP. See the appendix for a full definition for this metric. Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026
Customer Health & Adoption Increasing our focus on customer health and driving improved onboarding and adoption behaviors. Partnerships & Ecosystem Continued partnering with companies like AWS and Salesforce who are able to bring Sprout into larger, strategic accounts. Improved Account Penetration Accessing additional budgets within existing accounts with premium modules and professional services. 20 Growth strategy Win the enterprise Driving increased pipeline creation and strategic logo wins in accounts over $50K in ARR.
Empowering businesses to operationalize social Disruptive product led model and fast time to value Recurring SaaS model (99% subscription) Durable moats and barriers to entry Social system of record, intelligence and action Highly scalable single code base Experienced leadership team Large and rapidly growing TAM 21 Investment Highlights
Driven by a world-class executive leadership team Ryan Barretto CEO Aaron Rankin CTO Crystal Boysen CPO, People Heidi Jonas General Counsel Scott Morris CMO Team background: Srinivas Somayajula CPO, Product Lori Jiménez CRO Colleen Geiselhart SVP, Customer Experience
Long Term Operating Model Chart displays year over year growth. Non-GAAP Gross Margin, Non-GAAP Operating Margin and Non-GAAP FCF Margin are Non-GAAP financial metrics. See appendix for definitions of these Non-GAAP measures and reconciliations of these measures to their closest comparable GAAP measure. 2023 2024 2025 3Q26 Medium to Longer Term Goals Revenue Growth 31% 22% 13% 8% >$1B Non-GAAP Gross Margin 78% 79% 79% 78% >80% Non-GAAP Operating Margin 1% 7% 11% 21% >20% Non-GAAP FCF Margin 3% 7% 10% 21% 20-22% Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026 23
Corporate Overview Sprout System of Record and Action 24
Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026 26 Appendix
Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026 27 Appendix
Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026 28 Appendix
Fin Reporting Signoff: NAME: Brian Flynn DATE: 11/1/2026 29 Appendix
30 Appendix 30% target for a Rule of 40. We define this target as year-over-year revenue growth plus current quarter non-GAAP operating margin equal to 30%. Annual Recurring Revenue (ARR). We define ARR as the annualized revenue run-rate of subscription agreements from all customers as of the last date of the specified period. Approximated TTM Subscription Revenue Contribution for ≥$30K ARR Customers. This metric depicts our approximation of the trailing twelve month subscription revenue contribution from customers contributing $30,000 or more in ARR. We calculate this metric by averaging the ARR of these customers as of the end of the applicable quarter and the immediately preceding quarter and dividing by four to derive a quarterly revenue contribution estimate for this customer cohort. This quarterly estimate is then summed over the preceding four quarters to approximate a trailing twelve month revenue contribution for this customer cohort, subject to minor adjustments for rounding. We believe that customers contributing $30,000 or more in ARR represent those customers that can benefit the most from our platform given their more sophisticated needs for social media management software as compared to customers below this spending threshold. We believe this metric is useful in measuring our success in serving this particular customer cohort. This metric does not reflect the actual revenue contribution by these customers over the trailing twelve month period, and should not be viewed in isolation as a substitute for revenue or any of our other financial measures presented in accordance with GAAP. We use this metric to approximate revenue contribution over a specified period because the historical data and account mapping is not available to present the actual revenue generated by this cohort of customers over a historical period. While we no longer believe that ARR and number of customers are key performance indicators of Sprout Social's business, these metrics are necessary for an understanding of how we define number of customers contributing $30,000 or more in ARR and number of customers contributing $50,000 or more in ARR. For this purpose, we define ARR as the annualized revenue run-rate of subscription agreements from all customers as of the last date of the specified period and we define a customer as a unique account, multiple accounts containing a common non-personal email domain, or multiple accounts governed by a single agreement or entity. Average Contract Value (ACV). We define ACV as the ending period total ARR divided by the ending period total customer count. Non-GAAP gross profit. We define non-GAAP gross profit as GAAP gross profit, excluding stock-based compensation expense, amortization expense associated with the acquired developed technology from the Tagger Media, Inc. (“Tagger”) and NewsWhip Group Holdings Limited (“NewsWhip”) acquisitions, and restructuring and related charges. We believe non-GAAP gross profit provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as it eliminates the effect of stock-based compensation, amortization expense and restructuring and related charges, which are often unrelated to overall operating performance. Non-GAAP gross margin. We define non-GAAP gross margin as non-GAAP gross profit as a percentage of revenue. Non-GAAP operating income. We define non-GAAP operating income (loss) as GAAP loss from operations, excluding stock-based compensation expense, acquisition-related expenses, amortization expense associated with the acquired intangible assets from the Tagger and NewsWhip acquisitions, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration. We believe non-GAAP operating income (loss) provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as this non-GAAP financial measure eliminates the effect of stock-based compensation, acquisition-related expenses, amortization expense, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration, which are often unrelated to overall operating performance. Non-GAAP operating margin. We define non-GAAP operating margin as non-GAAP operating income (loss) as a percentage of revenue.
31 Appendix Non-GAAP net income (loss). We define non-GAAP net income (loss) as GAAP net loss, excluding stock-based compensation expense, acquisition-related expenses, amortization expense associated with the acquired intangible assets from the Tagger and NewsWhip acquisitions, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration. We believe non-GAAP net income (loss) provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as this non-GAAP financial measure eliminates the effect of stock-based compensation, acquisition-related expenses, amortization expense, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration, which are often unrelated to overall operating performance. Non-GAAP net income (loss) per share. We define non-GAAP net income (loss) per share as GAAP net loss per share attributable to common shareholders, basic and diluted, excluding stock-based compensation expense, acquisition-related expenses, amortization expense associated with the acquired intangible assets from the Tagger and NewsWhip acquisitions, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration. We believe non-GAAP net income (loss) per share provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as this non-GAAP financial measure eliminates the effect of stock-based compensation, acquisition-related expenses, amortization expense, restructuring and related charges, non-cash (gains)/losses from lease modifications and terminations and changes in the fair value of contingent consideration, which are often unrelated to overall operating performance. Non-GAAP free cash flow. We define non-GAAP free cash flow as net cash provided by operating activities less expenditures for property and equipment, plus acquisition-related costs, interest payments on our revolving credit facility and payments related to restructuring charges. Non-GAAP free cash flow does not reflect our future contractual obligations or represent the total increase or decrease in our cash balance for a given period. We believe non-GAAP free cash flow is a useful indicator of liquidity that provides information to management and investors about the amount of cash provided by our core operations that, after expenditures for property and equipment, acquisition-related costs, interest and payments related to restructuring charges, is available for strategic initiatives. Non-GAAP free cash flow margin (Non-GAAP FCF Margin). We define non-GAAP free cash flow margin as non-GAAP free cash flow as a percentage of revenue. Number of customers contributing $30,000 or more in ARR. We define number of customers contributing $30,000 or more in ARR as those on a paid subscription plan that had $30,000 or more in ARR as of a period end. We view the number of customers that contribute $30,000 or more in ARR as a measure of our ability to scale with our customers and attract larger organizations. We believe this represents potential for future growth, including expanding within our current customer base. Number of customers contributing $50,000 or more in ARR. We define number of customers contributing $50,000 or more in ARR as those on a paid subscription plan that had $50,000 or more in ARR as of a period end. We view the number of customers that contribute $50,000 or more in ARR as a measure of our ability to scale with large customers and attract sophisticated organizations. We believe this represents potential for future growth, including expanding within our current customer base. Remaining performance obligations (“RPO”). RPO, or remaining performance obligations, represents contracted revenue that has not yet been recognized, and includes deferred revenue and amounts that will be invoiced and recognized in future periods. Current remaining performance obligations (“cRPO”). cRPO, or current RPO, represents contracted revenue that has not yet been recognized, and includes deferred revenue and amounts that will be invoiced and recognized in the next 12 months. For purposes of the above metrics, we define a customer as a unique account, multiple accounts containing a common non-personal email domain, or multiple accounts governed by a single agreement or entity.