ADP Workforce Now® Named a Leader in Human Capital Management 2025 Evaluation by Independent Research Firm
ADP (NASDAQ: ADP) said ADP Workforce Now was named a Leader in The Forrester Wave: Human Capital Management Solutions, Q4 2025. The solution received the highest possible scores in 17 evaluation criteria across Current Offering and Strategy after review versus 11 other vendors. Forrester highlighted ADP's next‑gen AI features (including ADP Assist), broad payroll and HR capabilities, strong benchmarking data, workforce management, managed services, and a transparent pricing model that includes AI capabilities at no extra cost.
Forrester noted ADP is a competitive choice for organizations seeking advanced talent and workforce management, with a particular emphasis on companies headquartered in North America.
ADP (NASDAQ: ADP) ha dichiarato che ADP Workforce Now è stato nominato Leader in The Forrester Wave: Human Capital Management Solutions, Q4 2025. La soluzione ha ottenuto i punteggi più alti possibili in 17 criteri di valutazione su Offerta Attuale e Strategia dopo la verifica rispetto a 11 fornitori. Forrester ha evidenziato le caratteristiche AI di nuova generazione di ADP (incluso ADP Assist), ampie capacità di payroll e HR, dati di benchmark solidi, gestione della forza lavoro, servizi gestiti e un modello di prezzo trasparente che include le capacità AI a costo zero.
Forrester ha osservato che ADP è una scelta competitiva per le organizzazioni che cercano avanzate gestione dei talenti e della forza lavoro, con particolare enfasi sulle aziende con sede in Nord America.
ADP (NASDAQ: ADP) dijo que ADP Workforce Now fue nombrado Líder en The Forrester Wave: Human Capital Management Solutions, Q4 2025. La solución recibió las puntuaciones más altas posibles en 17 criterios de evaluación en la oferta actual y la estrategia tras la revisión frente a 11 otros proveedores. Forrester destacó las características de IA de nueva generación de ADP (incluido ADP Assist), amplias capacidades de nómina y HR, sólidos datos de benchmarking, gestión de la fuerza laboral, servicios administrados y un modelo de precios transparente que incluye capacidades de IA sin costo adicional.
Forrester señaló que ADP es una opción competitiva para las organizaciones que buscan una gestión avanzada de talento y fuerza laboral, con énfasis particular en las empresas con sede en Norteamérica.
ADP (NASDAQ: ADP)가 ADP Workforce Now가 The Forrester Wave: Human Capital Management Solutions, Q4 2025의 리더로 선정되었다고 발표했습니다. 이 솔루션은 현재 제안 및 전략에 걸쳐 17개의 평가 기준에서 가능한 최고 점수를 받았으며, 11개 다른 벤더와 비교 검토되었습니다. Forrester는 ADP의 차세대 AI 기능(예: ADP Assist 포함), 광범위한 급여 및 HR 기능, 강력한 벤치마킹 데이터, 인력 관리, 관리 서비스, 그리고 추가 비용 없이 AI 기능을 포함하는 투명한 가격 모델을 강조했습니다.
Forrester는 ADP가 고급 인재 및 인력 관리가 필요한 조직에 경쟁력 있는 선택지라고 지적했으며, 특히 북미에 본사를 둔 회사에 중점을 두었습니다.
ADP (NASDAQ: ADP) a annoncé que ADP Workforce Now a également nommé Leader dans The Forrester Wave: Human Capital Management Solutions, Q4 2025. La solution a obtenue les scores les plus elevés possible dans 17 critères d'évaluation sur l'Offre actuelle et la Stratégie après examen par rapport à 11 autres fournisseur. Forrester a mis en avant les fonctionnalités IA de nouvelle génération d'ADP (y compris ADP Assist), ses vastes capacités de paie et RH, de solides données de benchmarking, la gestion de la force de travail, les services gérés et un modèle de tarification transparent incluant les capacités IA sans frais supplémentaires.
Forrester a noté qu'ADP est un choix compétitif pour les organisations recherchant une gestion avancée des talents et de la main-d'œuvre, avec un accent particulier sur les entreprises dont le siège est en Amérique du Nord.
ADP (NASDAQ: ADP) hat mitgeteilt, dass ADP Workforce Now als Leader in The Forrester Wave: Human Capital Management Solutions, Q4 2025 bezeichnet wurde. Die Lösung erhielt die höchstmöglichen Bewertungen in 17 Bewertungskriterien sowohl für das aktuelle Angebot als auch für die Strategie nach der Prüfung gegen 11 andere Anbieter. Forrester hob die Next-Gen-KI-Funktionen von ADP (einschließlich ADP Assist), breite Payroll- & HR-Fähigkeiten, starke Benchmarking-Daten, Workforce-Management, Managed Services und ein transparentes Preismodell hervor, das KI-Fähigkeiten ohne zusätzliche Kosten umfasst.
Forrester bemerkte, dass ADP eine wettbewerbsfähige Wahl für Organisationen ist, die fortschrittliches Talent- und Workforce-Management suchen, mit besonderem Schwerpunkt auf Unternehmen mit Hauptsitz in Nordamerika.
ADP (NASDAQ: ADP) صرَّحت بأن ADP Workforce Now تم اختيارها كـقائد في The Forrester Wave: Human Capital Management Solutions, Q4 2025. حصلت الحلول على أعلى الدرجات الممكنة في 17 معياراً للتقييم عبر العرض الحالي والاستراتيجية بعد المراجعة مقارنة بـ 11 بائعاً آخر. أَشَارَت فورستر إلى ميزات الذكاء الاصطناعي من الجيل التالي لدى ADP (بما في ذلك ADP Assist)، وقدرات الرواتب والموارد البشرية الواسعة، وبيانات المقارنة القوية، وإدارة القوى العاملة، والخدمات المدارة، ونموذج تسعير شفاف يشمل قدرات الذكاء الاصطناعي بدون تكلفة إضافية.
أشارت فورستر إلى أن ADP خيار تنافسي للمنظمات التي تبحث عن إدارة متقدمة للمواهب والقوى العاملة، مع تركيز خاص على الشركات المقيمة في أمريكا الشمالية.
- Named Leader in Forrester Wave HCM Solutions Q4 2025
- Received highest scores in 17 evaluation criteria
- AI capabilities (ADP Assist) included at no extra cost
- Strong payroll, benchmarking, and workforce management scores
- Forrester frames ADP Workforce Now's primary fit as North America
Insights
Forrester names ADP Workforce Now a Leader; recognition validates product strength and may aid commercial momentum.
ADP Workforce Now earned Leader placement in The Forrester Wave™: Human Capital Management Solutions,
The practical business mechanism is straightforward: an independent, well-known research endorsement reduces buyer uncertainty and can shorten procurement cycles for organizations seeking robust HCM and payroll solutions. Key dependencies include sustained product delivery against the cited capabilities, continued client satisfaction, and whether ADP translates this recognition into targeted sales and marketing motions.
Watch for measurable signals over the next 6–12 months: increases in RFP wins, reported client reference additions, and formal case studies that cite the Forrester evaluation. The recognition itself is a positive reputational catalyst, but its commercial impact depends on execution and measurable uptake in enterprise deals.
ADP recognized for innovation, compliance leadership and transparent pricing strategy
- Innovative technology: Report cited ADP Workforce Now®'s next-gen AI capabilities, including automation via ADP Assist
- Comprehensive offering: ADP Workforce Now® stands out in the payroll market and offers comprehensive HR, benefits, compensation and HR compliance
- Transparent pricing: ADP's pricing model is clear, cost-effective and includes AI capabilities at no cost
- Market differentiation: Award-winning ADP Marketplace, industry-leading benchmarking data, and vertical-specific solutions
- Client service: Clients praise ADP's analytics capabilities, workforce planning tools, and managed services
Forrester evaluated vendors across three key dimensions — strategy, current offering, and customer feedback — based on an in-depth process that included a detailed RFI, live demonstrations, and client interviews.
"Customers praise ADP's overall HCM solution, top-notch payroll, powerful benchmark data, reporting, analytics, and workforce planning. Its [ADP Workforce Now] compliance and managed services are highly rated, along with workforce management," the report notes.
Forrester Evaluation of ADP Workforce Now
Strategy
- Solid next-gen innovations, delivering an AI-powered workplace
- Process Automation, proactive insights, and personalized experiences powered by ADP Assist
- Superb compliance and support services spanning payroll processing, taxes, health compliance, employment verification, and benefits management
- Transparent and cost-effective pricing, with AI capabilities included at no extra cost
Capabilities
- Stands out in the payroll market, managing the complexities of large global enterprises
- Comprehensive HR, benefits, compensation, and compliance solutions
- End-to-end freelancer management through WorkMarket by ADP
- Workforce management earns top scores due to added labor compliance rules
- Award-winning ADP Marketplace and industry-leading benchmarking data
- Vertical-specific solutions, real-time broadcasts, and channel communications
The Forrester Wave™ evaluation noted that ADP is a tough competitor to the leading vendors in the HCM market and is a great match for organizations looking for more sophistication in both talent and workforce management, outside of just payroll.
The report additionally notes, "ADP's vision is for [ADP] Workforce Now to be the HCM suite of choice for companies headquartered in
"We believe being named a Leader by Forrester demonstrates our commitment to purposeful innovation," said Matt McGreevy, president of Major Account Services and ADP Canada. "ADP Workforce Now® is a prime example of how we build to solve real client challenges, combining next-gen AI, automation, and compliance expertise to support businesses."
Learn why ADP Workforce Now was named a Leader by accessing the Forrester Research report here.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester's objectivity here.
About ADP (NASDAQ: ADP)
ADP has been shaping the world of work with innovation and expertise for more than 75 years. As a global leader in HR and payroll solutions, ADP continuously works to solve business challenges for our clients and their workers, from simple, easy-to-use tools for small businesses to fully integrated platforms for global enterprises — and everything in between. Always Designing for People means we're focused on just that – people. We use our unmatched AI-driven insights and proven expertise to design innovative solutions that help people achieve greater success at work. More than 1.1 million clients across 140+ countries rely on ADP's exceptional service to support their people and drive their business forward. HR, Talent, Time Management, Benefits, Compliance, and Payroll. Learn more at ADP.com
ADP, the ADP logo, and Always Designing for People, are trademarks of ADP, Inc. All other marks are the property of their respective owners.
Copyright © 2025 ADP, Inc. All rights reserved.
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SOURCE ADP, Inc.
FAQ
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