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Amazon.com Announces First Quarter Results

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Amazon.com, Inc. (NASDAQ: AMZN) reported strong financial results for Q1 2024, with net sales up 13% to $143.3 billion, driven by growth in all segments. Operating income increased to $15.3 billion, and net income rose to $10.4 billion. AWS segment sales rose 17%, contributing to the positive results. The company continues to focus on improving customer experience and expanding its offerings across various business areas.

Amazon.com, Inc. (NASDAQ: AMZN) ha riportato risultati economici forti per il primo trimestre del 2024, con vendite nette aumentate del 13% a $143,3 miliardi, grazie alla crescita in tutti i segmenti. Il reddito operativo è salito a $15,3 miliardi, e l'utile netto ha raggiunto i $10,4 miliardi. Le vendite nel settore AWS sono aumentate del 17%, contribuendo ai risultati positivi. L'azienda continua a concentrarsi sul miglioramento dell'esperienza del cliente e sull'ampliamento delle sue offerte in vari settori aziendali.
Amazon.com, Inc. (NASDAQ: AMZN) reportó fuertes resultados financieros para el primer trimestre de 2024, con un aumento en las ventas netas del 13% hasta los $143.3 mil millones, impulsado por el crecimiento en todos los segmentos. El ingreso operativo creció a $15.3 mil millones, y el ingreso neto ascendió a $10.4 mil millones. Las ventas del segmento AWS aumentaron un 17%, contribuyendo a los resultados positivos. La compañía sigue enfocándose en mejorar la experiencia del cliente y expandir sus ofertas en diversas áreas de negocio.
Amazon.com, Inc. (NASDAQ: AMZN)은 2024년 1분기에 강력한 재무 결과를 보고했습니다. 매출은 모든 부문의 성장으로 인해 13% 증가한 1433억 달러를 기록했습니다. 운영 수익은 153억 달러로 증가했으며 순이익은 104억 달러로 상승했습니다. AWS 부문의 매출은 17% 증가하여 긍정적인 결과에 기여했습니다. 회사는 고객 경험을 개선하고 다양한 사업 영역에서 제품과 서비스를 확장하는 데 계속 집중하고 있습니다.
Amazon.com, Inc. (NASDAQ : AMZN) a rapporté de solides résultats financiers pour le premier trimestre de 2024, avec des ventes nettes en hausse de 13 % à 143,3 milliards de dollars, stimulées par la croissance dans tous les segments. Le résultat d'exploitation a augmenté à 15,3 milliards de dollars et le résultat net a atteint 10,4 milliards de dollars. Les ventes du segment AWS ont augmenté de 17 %, contribuant aux résultats positifs. L'entreprise continue de se concentrer sur l'amélioration de l'expérience client et l'élargissement de ses offres dans divers domaines d'activité.
Amazon.com, Inc. (NASDAQ: AMZN) verzeichnete starke finanzielle Ergebnisse für das erste Quartal 2024, mit einem Netto-Umsatzanstieg von 13% auf 143,3 Milliarden Dollar, angetrieben durch Wachstum in allen Segmenten. Das Betriebseinkommen stieg auf 15,3 Milliarden Dollar und der Nettogewinn auf 10,4 Milliarden Dollar. Der Umsatz im AWS-Segment stieg um 17% und trug zu den positiven Ergebnissen bei. Das Unternehmen konzentriert sich weiterhin auf die Verbesserung der Kundenerfahrung und die Erweiterung seines Angebots in verschiedenen Geschäftsbereichen.
Positive
  • Net sales increased by 13% to $143.3 billion, with growth in all segments.

  • Operating income improved to $15.3 billion, showing strong financial performance.

  • Net income rose to $10.4 billion, indicating profitability and growth.

  • AWS segment sales increased by 17%, contributing significantly to the positive results.

  • Focus on improving customer experience by expanding selection, delivery speed, and offering new products and services.

Negative
  • None.

Amazon's first quarter results exhibit a robust growth trajectory, particularly noting an impressive 13% increase in net sales to $143.3 billion. The North America segment's 12% year-over-year growth, coupled with the AWS segment's 17% increase, speaks to a diversified strength across the company's portfolio. Notably, the AWS segment reaching a $100 billion annual revenue run rate is a key highlight, showcasing the segment's growing significance within Amazon's revenue mix.

The operating income surge to $15.3 billion is a considerable jump from the previous year's $4.8 billion, reflecting tightened operational efficiency and cost management. For investors, the net income leap to $10.4 billion from $3.2 billion year-over-year, despite a valuation loss from Rivian Automotive, signifies strong underlying profitability. However, investors should weigh the potential volatility of such non-operating expenses in their assessments.

The increase in operating cash flow by 82% and the transformation of free cash flow from an outflow to an inflow, is indicative of improved liquidity and healthier financial positioning, which might be seen as a positive sign for dividend prospects or reinvestment potential.

The emphasis on customer experience improvements and expanded service offerings, such as the healthcare initiatives and same-day prescription deliveries, could potentially expand Amazon's market share and customer loyalty. This multi-faceted approach to growth, expanding both core retail services and AWS's capabilities, suggests a strategic initiative to capture cross-industry demand.

Amazon's investment in generative AI technologies and the launch of Amazon Q may position the company as a front-runner in the AI domain, which is rapidly becoming a critical competitive differentiator. This strategic move might not only attract new enterprise customers seeking AI solutions but can also create additional revenue avenues. Investors should monitor the adoption rate of these technologies and their impact on Amazon's future R&D directions.

Furthermore, continued expansion in global infrastructure, including data centers, underpins Amazon's commitment to providing enhanced services while potentially reducing latency and improving performance for AWS customers. This could lead to stronger customer retention and attract new customers prioritizing local data residency and low-latency solutions.

Amazon's focus on Prime Video, with its expanding international content slate, suggests an ongoing battle for market share in the streaming landscape. The success of Amazon MGM Studios' releases highlights the company's ability to generate content that can drive subscription growth and retention. Given the highly competitive nature of the streaming industry, Amazon's content strategy appears to be yielding dividends, which could be a long-term driver of Prime subscriptions.

Additionally, the announced NFL Wild Card playoff game rights for Prime Video indicate a strategic alignment to leverage sports programming as a conduit for further increasing viewership and brand loyalty. As live sports content becomes a important factor in subscription services, this move could enhance Amazon's value proposition in the eyes of sports fans.

SEATTLE--(BUSINESS WIRE)-- Amazon.com, Inc. (NASDAQ: AMZN) today announced financial results for its first quarter ended March 31, 2024.

  • Net sales increased 13% to $143.3 billion in the first quarter, compared with $127.4 billion in first quarter 2023. Excluding the $0.2 billion unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, net sales increased 13% compared with first quarter 2023.
    • North America segment sales increased 12% year-over-year to $86.3 billion.
    • International segment sales increased 10% year-over-year to $31.9 billion, or increased 11% excluding changes in foreign exchange rates.
    • AWS segment sales increased 17% year-over-year to $25.0 billion.
  • Operating income increased to $15.3 billion in the first quarter, compared with $4.8 billion in first quarter 2023.
    • North America segment operating income was $5.0 billion, compared with operating income of $0.9 billion in first quarter 2023.
    • International segment operating income was $0.9 billion, compared with an operating loss of $1.2 billion in first quarter 2023.
    • AWS segment operating income was $9.4 billion, compared with operating income of $5.1 billion in first quarter 2023.
  • Net income increased to $10.4 billion in the first quarter, or $0.98 per diluted share, compared with $3.2 billion, or $0.31 per diluted share, in first quarter 2023.
    • First quarter 2024 net income includes a pre-tax valuation loss of $2.0 billion included in non-operating expense from the common stock investment in Rivian Automotive, Inc., compared to a pre-tax valuation loss of $0.5 billion from the investment in first quarter 2023.
  • Operating cash flow increased 82% to $99.1 billion for the trailing twelve months, compared with $54.3 billion for the trailing twelve months ended March 31, 2023.
  • Free cash flow improved to an inflow of $50.1 billion for the trailing twelve months, compared with an outflow of $3.3 billion for the trailing twelve months ended March 31, 2023.
  • Free cash flow less principal repayments of finance leases and financing obligations improved to an inflow of $46.1 billion for the trailing twelve months, compared with an outflow of $10.1 billion for the trailing twelve months ended March 31, 2023.
  • Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations improved to an inflow of $48.8 billion for the trailing twelve months, compared with an outflow of $4.5 billion for the trailing twelve months ended March 31, 2023.

“It was a good start to the year across the business, and you can see that in both our customer experience improvements and financial results,” said Andy Jassy, Amazon President and CEO. “The combination of companies renewing their infrastructure modernization efforts and the appeal of AWS’s AI capabilities is reaccelerating AWS’s growth rate (now at a $100 billion annual revenue run rate); our Stores business continues to expand selection, provide everyday low prices, and accelerate delivery speed (setting another record on speed for Prime customers in Q1) while lowering our cost to serve; and, our Advertising efforts continue to benefit from the growth of our Stores and Prime Video businesses. It’s very early days in all of our businesses and we remain excited by how much more we can make customers’ lives better and easier moving forward.”

Highlights

Obsessing over the customer experience

Amazon obsesses over how to make customers’ lives better and easier every day with new and improved products and services. This is true for consumers, sellers, brands, developers, enterprises, and creators. For example, Amazon:

  • Continued to delight customers with fast and convenient delivery. With more than 2 billion global units arriving the same or next day in Q1, Amazon delivered to Prime members at its fastest speeds ever. In March, across the top 60 largest U.S. metro areas, nearly 60% of Prime member orders arrived the same or next day, and in London, Tokyo, and Toronto, 3 out of 4 items were delivered the same or next day.
  • Expanded selection across the company’s stores with the launch of popular brands. In the U.S., this included Gen Z favorite Parade; luxury fashion and accessories from AREA and HBX Archives by Hypebeast; beauty brands Clinique, Keys Soulcare by Alicia Keys, and LOVED01 by John Legend; tech brands Oura Ring and Sonos speakers; and officially-licensed products from the National Women’s Soccer League. In Europe, Luxury Stores at Amazon announced a collaboration with Hardly Ever Worn It to offer customers pre-owned items from luxury brands.
  • Helped customers save with shopping events worldwide, including Amazon’s Spring Deal Days in Europe and the first Big Spring Sale in Canada and the U.S., where customers saved on a wide selection of items including fashion, outdoor furniture, lawn and garden essentials, and cleaning and organizing products. Amazon also held a Ramadan event in Egypt, Saudi Arabia, and the UAE, where customers shopped hundreds of thousands of deals on local and international brands. Amazon also announced it will hold its 10th Prime Day event in July.
  • Expanded the company’s health care offerings to provide customers in the U.S. more convenient access to medical care and medications, including adding Amazon Pharmacy home delivery of select Lilly diabetes, obesity, and migraine medications to LillyDirect patients; launching same-day delivery of prescription medications to Amazon Pharmacy customers in two new locations—greater Los Angeles and New York City—with plans to expand to more than a dozen cities by the end of year; and introducing Health Condition Programs, which makes it easier for customers to discover and enroll in digital health benefits for conditions like prediabetes, diabetes, and high blood pressure in Amazon’s U.S. store.
  • Launched a grocery subscription for unlimited delivery on orders over $35 from Whole Foods Market, Amazon Fresh, as well as local grocery and specialty retailers. The subscription benefit is available to Prime members in more than 3,500 towns and cities in the U.S., as well as customers using a registered Electronic Benefits Transfer card.
  • Announced that Buy with Prime is available for Salesforce Commerce Cloud merchants. By offering new features like the ability for shoppers to search and filter for Prime-eligible items, and the ability to purchase Prime-eligible and non-eligible items in the same order, Buy with Prime provides merchants using Salesforce Commerce Cloud more flexibility and functionality, while maintaining control over their stores’ look and feel.
  • Announced that Prime Video will stream its first NFL Wild Card playoff game in January 2025. Prime Video, which is home to Thursday Night Football, will have exclusive rights to air an opening round playoff game.
  • Earned 12 awards for Amazon MGM Studios film American Fiction, including nine for Best Adapted Screenplay by writer/director Cord Jefferson. These include an Academy Award, BAFTA Film Award, Critics Choice Award, two Independent Spirit Awards, and two Writers Guild of America Awards.
  • Grew Prime Video’s international slate of content with more than 30 local Amazon Originals, including Operación Triunfo (Spain), Prime Video’s first weekly live entertainment show, which was watched by more than 3.5 million unique viewers in Spain; Indian Police Force (India), which had the most viewers complete the entire first season for any Amazon India Original in its launch week; and Last One Laughing (Mexico) Season Six, which is the longest running edition of the hit global franchise.
  • Shared how customers and partners are using AWS generative artificial intelligence (generative AI) services to deliver new customer experiences, accelerate employee productivity, and transform operations.
    • Siemens is integrating Amazon Bedrock into its low-code development platform Mendix to allow thousands of companies across multiple industries to create and upgrade applications with the power of generative AI.
    • Philips is using AWS HealthImaging and Amazon Bedrock to scale digital pathology, helping labs and healthcare organizations improve diagnostics, increase productivity, accelerate research, and address complex medical cases, like cancer care.
    • Accenture and Anthropic are collaborating with AWS to help organizations—especially those in highly-regulated industries like healthcare, public sector, banking, and insurance—responsibly adopt and scale generative AI technology with Amazon Bedrock. This collaboration will help organizations like the District of Columbia Department of Health speed innovation, improve customer service, and improve productivity, while keeping data private and secure.
    • BT Group, a multinational communications company, provided Amazon Q Developer to 1,200 of its engineers, generating more than 100,000 lines of code in its first four months and automating approximately 12% of the repetitive and time-consuming work done by software engineers using the platform.
    • The Deutsche Fußball Liga (DFL) named AWS the Official Generative AI Provider of the DFL, and is using AI on AWS to generate metadata that allows the league, clubs, and media partners to more efficiently search for content in more than 210,000 hours of video footage.
    • Audi used Amazon SageMaker and Amazon OpenSearch Service to build a generative AI chatbot to improve its enterprise search experience and help employees find and navigate internal documentation, reducing search time from hours to a few seconds and improving productivity.
    • Konica Minolta Healthcare, a medical diagnostic imaging and healthcare information technology company, announced an enterprise imaging cloud platform using AWS HealthImaging to reduce image storage costs, enable access from almost anywhere, and accelerate data retrieval.
    • Dana-Farber Cancer Institute built a new research solution on Amazon Bedrock to help clinicians interpret complex lab results to help diagnose medical conditions, assess treatment efficacy, and determine next steps in clinical care.
    • Enterprise healthcare software provider symplr announced a generative AI solution that uses Amazon Bedrock and Amazon Q to connect and optimize hospital operations so clinicians and administrators can quickly access relevant data, simplifying staff scheduling and other administrative processes.
    • Choice Hotels became the first hotel company to migrate its entire system infrastructure to the cloud. The move to AWS is part of Choice Hotels’ long-term technology roadmap and adoption of AI, and involves decommissioning more than 3,700 servers, retiring over 300 applications, and migrating more than 250 applications.
    • Mobile network operator Tele2 launched an Internet of Things customer support solution, powered by Amazon Bedrock, to help agents provide faster and more detailed conversational responses to customers across multiple channels.
    • Vonage, a cloud communications provider, announced a new anti-fraud solution with AWS generative AI capabilities to enable businesses to better protect themselves from mobile fraud while improving customer experiences.
    • Genomics England, a human genome research organization, is using Amazon Bedrock to help researchers identify associations between genetic variants and medical conditions by quickly processing millions of pages of scientific literature, with the goal of informing future genetic tests and improving human health.
    • AI biotechnology company Owkin selected AWS as its primary cloud provider to develop generative AI applications and accelerate drug discovery and development, empowering scientists and researchers to access, analyze, and manage vast amounts of data efficiently and securely in the cloud.
    • Parsyl, a data-powered insurer, is using Amazon Bedrock to turn unwieldy customer information, like email attachments in different formats, into usable data to help identify patterns of risk for businesses transporting goods.
  • Continued to expand AWS’s infrastructure footprint to support customers by announcing:
    • Plans to launch new infrastructure Regions in the Kingdom of Saudi Arabia and in Mexico, which will give developers, startups, entrepreneurs, and enterprises greater choice for running their applications and serving end users. As part of AWS’s long-term commitment, it is planning to invest more than $5.3 billion in the Kingdom of Saudi Arabia and more than $5 billion in Mexico over the next several years.
    • A planned investment of $10 billion to build two data center complexes in Mississippi. This investment, which is the single largest capital investment in the state’s history, will create at least 1,000 jobs and support new educational trainings in the state.
    • The general availability of new AWS Local Zones in Atlanta, Chicago, and Houston. In Atlanta, AWS Local Zones support EC2 P5 instances, which deliver the highest performance for deep learning and high-performance computing applications.
  • Announced that AWS began waiving charges for data transfer out to the internet (DTO) to give customers choice if they want to migrate their data outside of AWS. The waiver on DTO charges is available to all AWS customers around the world and from any AWS Region.

Inventing on behalf of customers

Amazon is driven by a passion for invention across all of its business areas. The company builds new products and services that customers ask for, and also invents new ones that customers didn’t know they wanted but make their lives or businesses better in some meaningful way. For example, Amazon:

  • Announced the general availability of Amazon Q, the most capable generative AI-powered assistant for accelerating software development and leveraging companies’ internal data.
    • On the software development side, Amazon Q not only generates highly accurate code, but also tests code, debugs coding conflicts, and transforms code from one form to another (today, developers can save months using Q to move from older versions of Java to newer, more secure and capable ones; in the near future, Q will help developers transform their .net code as well). Q Developer Agents does multi-step planning and reasoning to allow developers to string together multiple requests and have Q implement them.
    • On the internal data side, most companies have large troves of data that reside in wikis, intranet pages, Salesforce, storage repositories like Amazon S3, and many other data stores and SaaS apps that are hard to access. It makes answering straightforward questions about company policies, products, business results, code, people, and many other topics hard and frustrating. Q makes this much simpler. Customers can point Q at all of its enterprise data repositories, and it’ll search this data, summarize logically, analyze trends, and engage in dialog with customers about this data. With the launch of a powerful new capability called Q Apps, employees can now describe, in natural language, what apps they want to build on top of this internal data, and Q Apps will quickly generate that app. This will make it much easier for internal teams to build useful apps from their own data.
  • Delivered a number of innovations in Amazon Bedrock (AWS’s generative AI service that enables customers to leverage an existing large language model, customize it with their own data, and have the easiest and best features available to deploy secure, high quality, low latency, cost-effective production generative AI apps). Tens of thousands of organizations worldwide are using Amazon Bedrock. These new Bedrock capabilities include:
    • The general availability of Anthropic’s Claude 3 family of vision-enabled foundation models (FMs)—Opus, Sonnet, and Haiku—which are the best performing models in the world right now and provide industry-leading accuracy, performance, speed, and cost. Claude 3 Opus has set a new standard, outperforming other models available today in the areas of reasoning, math, and coding. Amazon Bedrock became the first managed service to add Claude 3 models, and continues to provide customers with the widest choice of high-performing, fully-managed large language models (LLMs) and FMs.
    • The general availability of Meta Llama 3 models, a collection of pretrained and instruction fine-tuned LLMs that come in two sizes—8B and 70B. The new models demonstrate significant improvements over previous versions due to vastly increased training data and scale. This collection of models supports a broad range of use cases, like text summarization and classification, sentiment analysis, language translation, and code generation.
    • The addition of FMs from leading AI startup Mistral AI. Mistral Large, the latest and most advanced LLM from Mistral AI, provides top-tier reasoning capabilities for complex multilingual reasoning tasks. Mistral AI’s Mixtral 8x7B and Mistral 7B models can summarize, answer questions, and help organize information with their deep understanding of text structure and architecture.
    • The availability of new Cohere models (Command R and Command R+) on Bedrock.
    • New first party Amazon Titan LLMs, including Amazon Titan Text Embeddings V2 and the general availability of Amazon Titan Image Generator.
    • The general availability of Model Evaluation, which is the fastest way for organizations to analyze, compare, and select models on Amazon Bedrock, reducing time from weeks to hours spent evaluating models so customers can bring new applications and experiences to market faster.
    • The general availability of Guardrails, which provides customers with best-in-class technology to easily implement safeguards to remove personal and sensitive information, profanity, specific words, and harmful content. Guardrails offers industry-leading safety protection on top of the native capabilities of FMs, helping customers block up to 85% of harmful content. Guardrails is the only solution offered by a broad cloud provider that allows customers to have built-in and custom safeguards in a single offering, and it works with all LLMs in Amazon Bedrock, as well as fine-tuned models.
    • The new Custom Model Import capability that makes it simple for customers to import models from SageMaker (or elsewhere) into Bedrock before deploying their application—enabling customers to take advantage of all the Bedrock features that make it so much easier to build high quality production-grade generative AI apps.
  • Announced the extension of AWS and NVIDIA’s strategic collaboration to make AWS the best place to run NVIDIA GPUs, helping customers unlock new generative AI capabilities. AWS will bring together NVIDIA’s next-generation Blackwell platform with AWS Nitro System and AWS Key Management Service advanced security, Elastic Fabric Adapter petabit-scale networking, and Amazon EC2 UltraCluster hyper-scale clustering, enabling customers to securely build and run multi-trillion parameter LLMs faster, at massive scale, and at a lower cost than previous-generation NVIDIA GPUs on Amazon EC2. In addition, Project Ceiba, an AI supercomputer being jointly developed by AWS and NVIDIA exclusively on AWS for NVIDIA’s own AI research and development, will be built on the Blackwell platform.
  • Continued to meet growing demand for AWS Trainium and Inferentia chips, which help customers maximize performance and control costs for their machine learning (ML) workloads. Customers using these purpose-built AWS ML AI chips include Anthropic, Databricks, Leonardo.ai, Qualtrics, Ricoh, Stockmark, Watashiha, and Vyond. In addition, Meta's recently-launched Llama 3 model is running on Trainium and Inferentia2—delivering the lowest cost to train, fine tune, and deploy Llama 3 on AWS.
  • Updated AWS Neuron (software that lets customers use popular frameworks like PyTorch to train and deploy models with minimal code changes on Amazon EC2 instances, powered by Trainium and Inferentia chips) to include features that further reduce costs for LLM inference for both external customers and internal teams at Amazon, such as Amazon Rufus.
  • Continued to rollout Rufus in the Amazon Shopping app to millions of customers in the U.S. Rufus, in beta, is a new generative AI-powered shopping assistant that can help customers save time and make more informed purchase decisions by answering a variety of shopping-related questions, providing product comparisons, making recommendations, and more. Amazon improved Rufus’ answer accuracy and response speed, and added new features, including “My Orders,” which answers questions such as “when did I last order coffee?” and “what dog treats did I last order?”
  • Added more generative AI features for independent sellers in the U.S. to create product listings, including a new tool that allows sellers to leverage product listings on their own websites, simply by providing Amazon with a URL. Amazon’s generative AI-based features automatically parse the information to seamlessly create high-quality, engaging listings for Amazon’s store. This feature further enhances and streamlines the process of creating product listings, saving sellers time and effort, while also developing product listings that appeal to customers and help drive sales.
  • Released 20 films and series from Amazon MGM Studios, including the debut season of Fallout, which attracted more than 65 million viewers worldwide and has become the second most watched title ever on Prime Video through its first 16 days; Road House, which attracted more than 50 million viewers worldwide in its first two weekends streaming on Prime Video, the biggest debut ever for an Amazon MGM Studios-produced film; Hazbin Hotel, which had the most total global viewers on its opening weekend for a new animated series on Prime Video; and The Beekeeper, which ranked in the top-10 of theatrical releases by revenue globally in the first quarter.
  • Announced plans to create a new series from MrBeast, the world’s most-subscribed YouTube creator. Beast Games is set to have 1,000 contestants competing for $5 million—the biggest single prize in the history of television and streaming. The series will premiere on Prime Video in more than 240 countries and territories and is based on MrBeast’s popular show.
  • Announced a global collaboration that will bring Fire TV to Panasonic’s new smart TVs. Customers will get the benefits of Fire TV’s personalized streaming and access to Alexa, combined with Panasonic’s smart TVs. Amazon also announced Matter Casting on Fire TV and Echo Show 15—an industry-first implementation of this practice. Matter Casting lets customers stream and control content on their television or streaming stick from their mobile app. Customers can begin watching a movie from Prime Video on their phone, and cast it to a compatible Fire TV or Echo Show 15 to continue watching on a bigger screen.
  • Launched Ring Battery Doorbell Pro, Ring’s most advanced battery-powered doorbell. It features 3D Motion Detection to make motion alerts more precise; HD+ Head-to-Toe Video to improve image quality; and Audio Toggle to turn audio recording on and off.
  • Introduced Blink Mini 2, a compact plug-in camera that works both indoors and outdoors. Blink Mini 2 features enhanced image quality, a built-in LED spotlight for night view in color, and on-device computer vision to support smart notifications, including person detection so customers can receive alerts only when a person is detected (versus an animal or object).
  • Achieved several important milestones on the path toward commercializing Zoox, Amazon’s self-driving robotaxi, which is expected later this year. Key deliverables included: receiving Zoox’s California Public Utilities Commission Driverless Autonomous Vehicle Pilot permit, which allows Zoox to carry members of the public in Foster City, California, without charging a fare; expanding driving capabilities to include higher speeds, night driving, and driving in light rain in both California and Nevada; and expanding the virtual boundary where Zoox can operate its robotaxis in Las Vegas, helping prepare for the first public riders in the city later this year.
  • Announced Whole Foods Market Daily Shop, a new quick-shop store designed to provide customers in urban neighborhoods a quick, convenient shopping experience. The new format will launch on the Upper East Side in Manhattan, with additional locations in New York City to follow.

Empowering employees and delivery service partners

In addition to its focus on customers, Amazon strives to make every day better for its employees and delivery service partners. For example, the company:

  • Announced that Amazon improved recordable incident rates (any work-related injury that requires more than basic first-aid treatment) by 30% and lost time incident rates (any work-related injury that requires someone to take time away from work) by 60% worldwide over the past four years. In 2024, Amazon plans to invest over $750 million in technologies, resources, training, and programs to further improve safety across its network.
  • Achieved record-breaking participation in Career Choice, Amazon’s education benefit that empowers employees to learn new skills for career success, in the first quarter. Since the program launched in 2012, nearly 200,000 employees have furthered their education, earned industry certifications, and learned new skills through the program.
  • Ranked No. 3 on Fortune magazine’s World’s Most Admired Companies list—Amazon’s eighth straight year in the top three. The annual ranking is determined by a survey of top executives and analysts, and companies are evaluated on factors including the quality of their management and products, commitments to social responsibility, and ability to attract talent.
  • Expanded opportunities for women in India, including awarding new scholarships for 500 women students to help them build a career in technology as part of the Amazon Future Engineer Scholarship Program. Students will receive 50,000 Indian Rupees each year to go toward courses in computer science.
  • Announced that Amazon will introduce its Delivery Service Partner (DSP) program in Brisbane, Melbourne, and Sydney, Australia this year. The DSP program provides access to tools, resources, and Amazon’s logistics expertise to help entrepreneurs start delivery businesses, and has the potential to create hundreds of jobs for delivery drivers. The program will expand Amazon’s last mile network in Australia to meet growing customer demand.
  • Announced plans to open Amazon Robotics fulfillment centers in Asturias, Spain and Sagamihara City, Japan, as part of Amazon’s commitment to design and deploy advanced technology that improves operational safety, employee experience, and customer delivery. The company now has Robotics fulfillment centers in 11 countries around the world, and they help improve workplace ergonomics, reduce heavy lifting and repetitive tasks, and enable employees to gain new skills.

Supporting communities and protecting the environment

Amazon believes that success and scale bring broad responsibility to help the planet, future generations, and communities. Amazon employees have passion for investing in these areas, and a sampling of the efforts from this past quarter are that Amazon:

  • Launched a Disaster Relief Hub in Rheinberg, Germany—Amazon’s first Hub in Europe and the company’s 13th around the world. The 21,000-square-foot Hub allows Amazon to store and quickly pack relief items that are most needed following natural disasters and other emergencies. AWS also provided technology to support the nonprofit Help.NGO to fight wildfires in Chile and Colombia, including monitoring active fires, spotting new fires, and evaluating how best to help evacuated residents return to their homes. Since 2017, Amazon has used its global inventory, logistics infrastructure, and cloud technology to respond to more than 145 natural disasters and donate more than 24 million relief items globally.
  • Increased funding for the AWS Health Equity Initiative by $20 million, bringing its commitment since the program launched in 2021 to $60 million. This program provides free cloud credits and technical expertise to help organizations harness the power of the cloud to advance global health. It has supported 263 organizations globally since 2021.
  • Was named the largest corporate purchaser of renewable energy by BloombergNEF for the fourth consecutive year. Amazon now has more than 500 wind and solar projects globally that are expected to generate more than 77,000 gigawatt-hours of clean energy each year—or enough to power 7.2 million U.S. homes.
  • Announced that nearly half of all customer orders fulfilled in India are delivered in reduced or original packaging—meaning less packaging is needed to ensure the deliveries arrive safely, which is better for customers and the environment. Deliveries with reduced or no additional packaging are reaching customers in more than 300 cities across India, up from nine cities in 2019.
  • Invested in Glacier, a women-led AI and robotics company that helps the recycling industry reduce waste by automating, sorting, and collecting real-time data on recycling streams. The investment is part of Amazon’s Climate Pledge Fund, and is the second woman CEO-led company that The Fund has invested in as part of its $53 million Female Founder Initiative, which launched in 2022 to close the funding gap for women in climate tech.

Financial Guidance

The following forward-looking statements reflect Amazon.com’s expectations as of April 30, 2024, and are subject to substantial uncertainty. Our results are inherently unpredictable and may be materially affected by many factors, such as fluctuations in foreign exchange rates, changes in global economic and geopolitical conditions and customer demand and spending (including the impact of recessionary fears), inflation, interest rates, regional labor market constraints, world events, the rate of growth of the internet, online commerce, cloud services, and new and emerging technologies, and the various factors detailed below.

Second Quarter 2024 Guidance

  • Net sales are expected to be between $144.0 billion and $149.0 billion, or to grow between 7% and 11% compared with second quarter 2023. This guidance anticipates an unfavorable impact of approximately 60 basis points from foreign exchange rates. In first quarter 2024 the impact from Leap Year added approximately 120 basis points to the year-over-year net sales growth rate.
  • Operating income is expected to be between $10.0 billion and $14.0 billion, compared with $7.7 billion in second quarter 2023.
  • This guidance assumes, among other things, that no additional business acquisitions, restructurings, or legal settlements are concluded.

A conference call will be webcast live today at 2:30 p.m. PT/5:30 p.m. ET, and will be available for at least three months at amazon.com/ir. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.

These forward-looking statements are inherently difficult to predict. Actual results and outcomes could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products and services sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income or other taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of claims, litigation, government investigations, and other proceedings, fulfillment, sortation, delivery, and data center optimization, risks of inventory management, variability in demand, the degree to which the Company enters into, maintains, and develops commercial agreements, proposed and completed acquisitions and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services, and technologies, security breaches, system interruptions, government regulation and taxation, and fraud. In addition, global economic and geopolitical conditions and additional or unforeseen circumstances, developments, or events may give rise to or amplify many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.

Our investor relations website is amazon.com/ir and we encourage investors to use it as a way of easily finding information about us. We promptly make available on this website, free of charge, the reports that we file or furnish with the SEC, corporate governance information (including our Code of Business Conduct and Ethics), and select press releases, which may contain material information about us, and you may subscribe to be notified of new information posted to this site.

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews.

AMAZON.COM, INC.

Consolidated Statements of Cash Flows

(in millions)

(unaudited)

 

 

Three Months Ended
March 31,

 

Twelve Months Ended
March 31,

 

 

2023

 

 

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

 

 

 

 

 

 

 

 

 

 

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, BEGINNING OF PERIOD

$

54,253

 

 

$

73,890

 

 

$

36,599

 

 

$

49,734

 

OPERATING ACTIVITIES:

 

 

 

 

 

 

 

Net income

 

3,172

 

 

 

10,431

 

 

 

4,294

 

 

 

37,684

 

Adjustments to reconcile net income to net cash from operating activities:

 

 

 

 

 

 

 

Depreciation and amortization of property and equipment and capitalized content costs, operating lease assets, and other

 

11,123

 

 

 

11,684

 

 

 

43,851

 

 

 

49,224

 

Stock-based compensation

 

4,748

 

 

 

4,961

 

 

 

21,119

 

 

 

24,236

 

Non-operating expense (income), net

 

534

 

 

 

2,734

 

 

 

8,811

 

 

 

1,452

 

Deferred income taxes

 

(472

)

 

 

(938

)

 

 

(6,619

)

 

 

(6,342

)

Changes in operating assets and liabilities:

 

 

 

 

 

 

 

Inventories

 

371

 

 

 

1,776

 

 

 

393

 

 

 

2,854

 

Accounts receivable, net and other

 

4,724

 

 

 

3,684

 

 

 

(4,361

)

 

 

(9,388

)

Other assets

 

(3,203

)

 

 

(2,701

)

 

 

(14,499

)

 

 

(11,763

)

Accounts payable

 

(11,264

)

 

 

(11,282

)

 

 

1,061

 

 

 

5,455

 

Accrued expenses and other

 

(5,763

)

 

 

(2,928

)

 

 

(1,418

)

 

 

407

 

Unearned revenue

 

818

 

 

 

1,568

 

 

 

1,698

 

 

 

5,328

 

Net cash provided by (used in) operating activities

 

4,788

 

 

 

18,989

 

 

 

54,330

 

 

 

99,147

 

INVESTING ACTIVITIES:

 

 

 

 

 

 

 

Purchases of property and equipment

 

(14,207

)

 

 

(14,925

)

 

 

(62,901

)

 

 

(53,447

)

Proceeds from property and equipment sales and incentives

 

1,137

 

 

 

990

 

 

 

5,252

 

 

 

4,449

 

Acquisitions, net of cash acquired, non-marketable investments, and other

 

(3,513

)

 

 

(3,354

)

 

 

(5,488

)

 

 

(5,680

)

Sales and maturities of marketable securities

 

1,115

 

 

 

1,392

 

 

 

9,963

 

 

 

5,904

 

Purchases of marketable securities

 

(338

)

 

 

(1,965

)

 

 

(1,139

)

 

 

(3,115

)

Net cash provided by (used in) investing activities

 

(15,806

)

 

 

(17,862

)

 

 

(54,313

)

 

 

(51,889

)

FINANCING ACTIVITIES:

 

 

 

 

 

 

 

Common stock repurchased

 

 

 

 

 

 

 

(3,334

)

 

 

 

Proceeds from short-term debt, and other

 

12,780

 

 

 

338

 

 

 

40,590

 

 

 

5,687

 

Repayments of short-term debt, and other

 

(3,603

)

 

 

(404

)

 

 

(34,926

)

 

 

(22,478

)

Proceeds from long-term debt

 

 

 

 

 

 

 

21,166

 

 

 

 

Repayments of long-term debt

 

(1,386

)

 

 

(330

)

 

 

(2,644

)

 

 

(2,620

)

Principal repayments of finance leases

 

(1,380

)

 

 

(770

)

 

 

(6,544

)

 

 

(3,774

)

Principal repayments of financing obligations

 

(57

)

 

 

(90

)

 

 

(226

)

 

 

(304

)

Net cash provided by (used in) financing activities

 

6,354

 

 

 

(1,256

)

 

 

14,082

 

 

 

(23,489

)

Foreign currency effect on cash, cash equivalents, and restricted cash

 

145

 

 

 

(429

)

 

 

(964

)

 

 

(171

)

Net increase (decrease) in cash, cash equivalents, and restricted cash

 

(4,519

)

 

 

(558

)

 

 

13,135

 

 

 

23,598

 

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, END OF PERIOD

$

49,734

 

 

$

73,332

 

 

$

49,734

 

 

$

73,332

 

SUPPLEMENTAL CASH FLOW INFORMATION:

 

 

 

 

 

 

 

Cash paid for interest on debt, net of capitalized interest

$

402

 

 

$

269

 

 

$

1,684

 

 

$

2,475

 

Cash paid for operating leases

 

2,467

 

 

 

3,332

 

 

 

8,733

 

 

 

11,318

 

Cash paid for interest on finance leases

 

81

 

 

 

74

 

 

 

348

 

 

 

301

 

Cash paid for interest on financing obligations

 

59

 

 

 

64

 

 

 

208

 

 

 

201

 

Cash paid for income taxes, net of refunds

 

619

 

 

 

458

 

 

 

6,201

 

 

 

11,018

 

Assets acquired under operating leases

 

3,626

 

 

 

3,753

 

 

 

20,251

 

 

 

14,179

 

Property and equipment acquired under finance leases, net of remeasurements and modifications

 

8

 

 

 

42

 

 

 

517

 

 

 

676

 

Property and equipment recognized during the construction period of build-to-suit lease arrangements

 

131

 

 

 

37

 

 

 

1,953

 

 

 

263

 

Property and equipment derecognized after the construction period of build-to-suit lease arrangements, with the associated leases recognized as operating

 

720

 

 

 

 

 

 

5,845

 

 

 

654

 

AMAZON.COM, INC.

Consolidated Statements of Operations

(in millions, except per share data)

(unaudited)

 

 

 

Three Months Ended
March 31,

 

 

 

2023

 

 

 

2024

 

 

 

 

 

 

 

 

 

 

 

Net product sales

 

$

56,981

 

 

$

60,915

 

Net service sales

 

 

70,377

 

 

 

82,398

 

Total net sales

 

 

127,358

 

 

 

143,313

 

Operating expenses:

 

 

 

 

Cost of sales

 

 

67,791

 

 

 

72,633

 

Fulfillment

 

 

20,905

 

 

 

22,317

 

Technology and infrastructure

 

 

20,450

 

 

 

20,424

 

Sales and marketing

 

 

10,172

 

 

 

9,662

 

General and administrative

 

 

3,043

 

 

 

2,742

 

Other operating expense (income), net

 

 

223

 

 

 

228

 

Total operating expenses

 

 

122,584

 

 

 

128,006

 

Operating income

 

 

4,774

 

 

 

15,307

 

Interest income

 

 

611

 

 

 

993

 

Interest expense

 

 

(823

)

 

 

(644

)

Other income (expense), net

 

 

(443

)

 

 

(2,673

)

Total non-operating expense

 

 

(655

)

 

 

(2,324

)

Income before income taxes

 

 

4,119

 

 

 

12,983

 

Provision for income taxes

 

 

(948

)

 

 

(2,467

)

Equity-method investment activity, net of tax

 

 

1

 

 

 

(85

)

Net income

 

$

3,172

 

 

$

10,431

 

Basic earnings per share

 

$

0.31

 

 

$

1.00

 

Diluted earnings per share

 

$

0.31

 

 

$

0.98

 

Weighted-average shares used in computation of earnings per share:

 

 

 

 

Basic

 

 

10,250

 

 

 

10,393

 

Diluted

 

 

10,347

 

 

 

10,670

 

AMAZON.COM, INC.

Consolidated Statements of Comprehensive Income

(in millions)

(unaudited)

 

 

 

Three Months Ended
March 31,

 

 

 

2023

 

 

 

2024

 

 

 

 

 

 

 

 

 

 

 

Net income

 

$

3,172

 

$

10,431

 

Other comprehensive income (loss):

 

 

 

 

Foreign currency translation adjustments, net of tax of $(10) and $30

 

 

386

 

 

 

(1,096

)

Available-for-sale debt securities:

 

 

 

 

Change in net unrealized gains (losses), net of tax of $(29) and $(158)

 

 

95

 

 

 

536

 

Less: reclassification adjustment for losses (gains) included in “Other income (expense), net,” net of tax of $(10) and $0

 

 

33

 

 

 

1

 

Net change

 

 

128

 

 

 

537

 

Other, net of tax of $0 and $(1)

 

 

 

 

 

1

 

Total other comprehensive income (loss)

 

 

514

 

 

 

(558

)

Comprehensive income

 

$

3,686

 

 

$

9,873

 

AMAZON.COM, INC.

Segment Information

(in millions)

(unaudited)

 

 

 

Three Months Ended

March 31,

 

 

 

2023

 

 

 

2024

 

 

 

 

 

 

 

 

 

 

 

North America

 

 

 

 

Net sales

 

$

76,881

 

 

$

86,341

 

Operating expenses

 

 

75,983

 

 

 

81,358

 

Operating income

 

$

898

 

 

$

4,983

 

 

 

 

 

 

International

 

 

 

 

Net sales

 

$

29,123

 

 

$

31,935

 

Operating expenses

 

 

30,370

 

 

 

31,032

 

Operating income (loss)

 

$

(1,247

)

 

$

903

 

 

 

 

 

 

AWS

 

 

 

 

Net sales

 

$

21,354

 

 

$

25,037

 

Operating expenses

 

 

16,231

 

 

 

15,616

 

Operating income

 

$

5,123

 

 

$

9,421

 

 

 

 

 

 

Consolidated

 

 

 

 

Net sales

 

$

127,358

 

 

$

143,313

 

Operating expenses

 

 

122,584

 

 

 

128,006

 

Operating income

 

 

4,774

 

 

 

15,307

 

Total non-operating expense

 

 

(655

)

 

 

(2,324

)

Provision for income taxes

 

 

(948

)

 

 

(2,467

)

Equity-method investment activity, net of tax

 

 

1

 

 

 

(85

)

Net income

 

$

3,172

 

 

$

10,431

 

 

 

 

 

 

Segment Highlights:

 

 

 

 

Y/Y net sales growth:

 

 

 

 

North America

 

 

11

%

 

 

12

%

International

 

 

1

 

 

 

10

 

AWS

 

 

16

 

 

 

17

 

Consolidated

 

 

9

 

 

 

13

 

Net sales mix:

 

 

 

 

North America

 

 

60

%

 

 

60

%

International

 

 

23

 

 

 

22

 

AWS

 

 

17

 

 

 

18

 

Consolidated

 

 

100

%

 

 

100

%

AMAZON.COM, INC.

Consolidated Balance Sheets

(in millions, except per share data)

(unaudited)

 

 

December 31, 2023

 

March 31, 2024

 

 

 

 

ASSETS

 

 

 

Current assets:

 

 

 

Cash and cash equivalents

$

73,387

 

 

$

72,852

 

Marketable securities

 

13,393

 

 

 

12,222

 

Inventories

 

33,318

 

 

 

31,147

 

Accounts receivable, net and other

 

52,253

 

 

 

47,768

 

Total current assets

 

172,351

 

 

 

163,989

 

Property and equipment, net

 

204,177

 

 

 

209,950

 

Operating leases

 

72,513

 

 

 

73,313

 

Goodwill

 

22,789

 

 

 

22,770

 

Other assets

 

56,024

 

 

 

60,947

 

Total assets

$

527,854

 

 

$

530,969

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

 

 

 

Current liabilities:

 

 

 

Accounts payable

$

84,981

 

 

$

73,068

 

Accrued expenses and other

 

64,709

 

 

 

63,970

 

Unearned revenue

 

15,227

 

 

 

15,927

 

Total current liabilities

 

164,917

 

 

 

152,965

 

Long-term lease liabilities

 

77,297

 

 

 

77,052

 

Long-term debt

 

58,314

 

 

 

57,634

 

Other long-term liabilities

 

25,451

 

 

 

26,657

 

Commitments and contingencies

 

 

 

Stockholders’ equity:

 

 

 

Preferred stock ($0.01 par value; 500 shares authorized; no shares issued or outstanding)

 

 

 

 

 

Common stock ($0.01 par value; 100,000 shares authorized; 10,898 and 10,918 shares issued; 10,383 and 10,403 shares outstanding)

 

109

 

 

 

109

 

Treasury stock, at cost

 

(7,837

)

 

 

(7,837

)

Additional paid-in capital

 

99,025

 

 

 

103,938

 

Accumulated other comprehensive income (loss)

 

(3,040

)

 

 

(3,598

)

Retained earnings

 

113,618

 

 

 

124,049

 

Total stockholders’ equity

 

201,875

 

 

 

216,661

 

Total liabilities and stockholders’ equity

$

527,854

 

 

$

530,969

 

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions, except per share data)

(unaudited)

 

 

Q4 2022

Q1 2023

Q2 2023

Q3 2023

Q4 2023

Q1 2024

Y/Y %
Change

Cash Flows and Shares

 

 

 

 

 

 

 

Operating cash flow -- trailing twelve months (TTM)

$

46,752

 

$

54,330

 

$

61,841

 

$

71,654

 

$

84,946

 

$

99,147

 

82

%

Operating cash flow -- TTM Y/Y growth

 

1

%

 

38

%

 

74

%

 

81

%

 

82

%

 

82

%

N/A

 

Purchases of property and equipment, net of proceeds from sales and incentives -- TTM

$

58,321

 

$

57,649

 

$

53,963

 

$

50,220

 

$

48,133

 

$

48,998

 

(15

)%

Principal repayments of finance leases -- TTM

$

7,941

 

$

6,544

 

$

5,705

 

$

5,245

 

$

4,384

 

$

3,774

 

(42

)%

Principal repayments of financing obligations -- TTM

$

248

 

$

226

 

$

244

 

$

260

 

$

271

 

$

304

 

34

%

Equipment acquired under finance leases -- TTM (1)

$

299

 

$

285

 

$

269

 

$

239

 

$

310

 

$

306

 

8

%

Principal repayments of all other finance leases -- TTM (2)

$

670

 

$

625

 

$

631

 

$

694

 

$

683

 

$

761

 

22

%

Free cash flow -- TTM (3)

$

(11,569

)

$

(3,319

)

$

7,878

 

$

21,434

 

$

36,813

 

$

50,149

 

N/A

 

Free cash flow less principal repayments of finance leases and financing obligations -- TTM (4)

$

(19,758

)

$

(10,089

)

$

1,929

 

$

15,929

 

$

32,158

 

$

46,071

 

N/A

 

Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations -- TTM (5)

$

(12,786

)

$

(4,455

)

$

6,734

 

$

20,241

 

$

35,549

 

$

48,778

 

N/A

 

Common shares and stock-based awards outstanding

 

10,627

 

 

10,625

 

 

10,794

 

 

10,792

 

 

10,788

 

 

10,788

 

2

%

Common shares outstanding

 

10,242

 

 

10,258

 

 

10,313

 

 

10,330

 

 

10,383

 

 

10,403

 

1

%

Stock-based awards outstanding

 

384

 

 

367

 

 

481

 

 

462

 

 

406

 

 

385

 

5

%

Stock-based awards outstanding -- % of common shares outstanding

 

3.8

%

 

3.6

%

 

4.7

%

 

4.5

%

 

3.9

%

 

3.7

%

N/A

 

Results of Operations

 

 

 

 

 

 

 

Worldwide (WW) net sales

$

149,204

 

$

127,358

 

$

134,383

 

$

143,083

 

$

169,961

 

$

143,313

 

13

%

WW net sales -- Y/Y growth, excluding F/X

 

12

%

 

11

%

 

11

%

 

11

%

 

13

%

 

13

%

N/A

 

WW net sales -- TTM

$

513,983

 

$

524,897

 

$

538,046

 

$

554,028

 

$

574,785

 

$

590,740

 

13

%

WW net sales -- TTM Y/Y growth, excluding F/X

 

13

%

 

13

%

 

13

%

 

12

%

 

12

%

 

12

%

N/A

 

Operating income

$

2,737

 

$

4,774

 

$

7,681

 

$

11,188

 

$

13,209

 

$

15,307

 

221

%

F/X impact -- favorable

$

213

 

$

139

 

$

104

 

$

132

 

$

85

 

$

72

 

N/A

 

Operating income -- Y/Y growth (decline), excluding F/X

 

(27

)%

 

26

%

 

128

%

 

338

%

 

379

%

 

219

%

N/A

 

Operating margin -- % of WW net sales

 

1.8

%

 

3.7

%

 

5.7

%

 

7.8

%

 

7.8

%

 

10.7

%

N/A

 

Operating income -- TTM

$

12,248

 

$

13,353

 

$

17,717

 

$

26,380

 

$

36,852

 

$

47,385

 

255

%

Operating income -- TTM Y/Y growth (decline), excluding F/X

 

(54

)%

 

(37

)%

 

10

%

 

99

%

 

197

%

 

252

%

N/A

 

Operating margin -- TTM % of WW net sales

 

2.4

%

 

2.5

%

 

3.3

%

 

4.8

%

 

6.4

%

 

8.0

%

N/A

 

Net income

$

278

 

$

3,172

 

$

6,750

 

$

9,879

 

$

10,624

 

$

10,431

 

229

%

Net income per diluted share

$

0.03

 

$

0.31

 

$

0.65

 

$

0.94

 

$

1.00

 

$

0.98

 

219

%

Net income (loss) -- TTM

$

(2,722

)

$

4,294

 

$

13,072

 

$

20,079

 

$

30,425

 

$

37,684

 

778

%

Net income (loss) per diluted share -- TTM

$

(0.27

)

$

0.42

 

$

1.26

 

$

1.93

 

$

2.90

 

$

3.56

 

756

%

______________________________

(1)

For the twelve months ended March 31, 2023 and 2024, this amount relates to equipment included in “Property and equipment acquired under finance leases, net of remeasurements and modifications” of $517 million and $676 million.

(2)

For the twelve months ended March 31, 2023 and 2024, this amount relates to property included in “Principal repayments of finance leases” of $6,544 million and $3,774 million.

(3)

Free cash flow is cash flow from operations reduced by “Purchases of property and equipment, net of proceeds from sales and incentives.”

(4)

Free cash flow less principal repayments of finance leases and financing obligations is free cash flow reduced by “Principal repayments of finance leases” and “Principal repayments of financing obligations.”

(5)

Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations is free cash flow reduced by equipment acquired under finance leases, which is included in “Property and equipment acquired under finance leases, net of remeasurements and modifications,” principal repayments of all other finance lease liabilities, which is included in “Principal repayments of finance leases,” and “Principal repayments of financing obligations.”

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions)

(unaudited)

 

 

Q4 2022

Q1 2023

Q2 2023

Q3 2023

Q4 2023

Q1 2024

Y/Y %
Change

Segments

 

 

 

 

 

 

 

North America Segment:

 

 

 

 

 

 

 

Net sales

$

93,363

 

$

76,881

 

$

82,546

 

$

87,887

 

$

105,514

 

$

86,341

 

12

%

Net sales -- Y/Y growth, excluding F/X

 

14

%

 

11

%

 

11

%

 

11

%

 

13

%

 

12

%

N/A

 

Net sales -- TTM

$

315,880

 

$

323,517

 

$

331,633

 

$

340,677

 

$

352,828

 

$

362,288

 

12

%

Operating income (loss)

$

(240

)

$

898

 

$

3,211

 

$

4,307

 

$

6,461

 

$

4,983

 

455

%

F/X impact -- favorable (unfavorable)

$

76

 

$

41

 

$

(7

)

$

(27

)

$

(13

)

$

8

 

N/A

 

Operating income (loss) -- Y/Y growth, excluding F/X

 

53

%

 

N/A

 

 

N/A

 

 

N/A

 

 

N/A

 

 

454

%

N/A

 

Operating margin -- % of North America net sales

 

(0.3

)%

 

1.2

%

 

3.9

%

 

4.9

%

 

6.1

%

 

5.8

%

N/A

 

Operating income (loss) -- TTM

$

(2,847

)

$

(381

)

$

3,457

 

$

8,176

 

$

14,877

 

$

18,962

 

N/A

 

Operating margin -- TTM % of North America net sales

 

(0.9

)%

 

(0.1

)%

 

1.0

%

 

2.4

%

 

4.2

%

 

5.2

%

N/A

 

International Segment:

 

 

 

 

 

 

 

Net sales

$

34,463

 

$

29,123

 

$

29,697

 

$

32,137

 

$

40,243

 

$

31,935

 

10

%

Net sales -- Y/Y growth, excluding F/X

 

5

%

 

9

%

 

10

%

 

11

%

 

13

%

 

11

%

N/A

 

Net sales -- TTM

$

118,007

 

$

118,371

 

$

121,003

 

$

125,420

 

$

131,200

 

$

134,012

 

13

%

Operating income (loss)

$

(2,228

)

$

(1,247

)

$

(895

)

$

(95

)

$

(419

)

$

903

 

N/A

 

F/X impact -- favorable (unfavorable)

$

(331

)

$

(174

)

$

32

 

$

228

 

$

160

 

$

(3

)

N/A

 

Operating income (loss) -- Y/Y growth (decline), excluding F/X

 

17

%

 

(16

)%

 

(48

)%

 

(87

)%

 

(74

)%

 

N/A

 

N/A

 

Operating margin -- % of International net sales

 

(6.5

)%

 

(4.3

)%

 

(3.0

)%

 

(0.3

)%

 

(1.0

)%

 

2.8

%

N/A

 

Operating loss -- TTM

$

(7,746

)

$

(7,712

)

$

(6,836

)

$

(4,465

)

$

(2,656

)

$

(506

)

(93

)%

Operating margin -- TTM % of International net sales

 

(6.6

)%

 

(6.5

)%

 

(5.6

)%

 

(3.6

)%

 

(2.0

)%

 

(0.4

)%

N/A

 

AWS Segment:

 

 

 

 

 

 

 

Net sales

$

21,378

 

$

21,354

 

$

22,140

 

$

23,059

 

$

24,204

 

$

25,037

 

17

%

Net sales -- Y/Y growth, excluding F/X

 

20

%

 

16

%

 

12

%

 

12

%

 

13

%

 

17

%

N/A

 

Net sales -- TTM

$

80,096

 

$

83,009

 

$

85,410

 

$

87,931

 

$

90,757

 

$

94,440

 

14

%

Operating income

$

5,205

 

$

5,123

 

$

5,365

 

$

6,976

 

$

7,167

 

$

9,421

 

84

%

F/X impact -- favorable (unfavorable)

$

468

 

$

272

 

$

79

 

$

(69

)

$

(62

)

$

67

 

N/A

 

Operating income -- Y/Y growth (decline), excluding F/X

 

(10

)%

 

(26

)%

 

(8

)%

 

30

%

 

39

%

 

83

%

N/A

 

Operating margin -- % of AWS net sales

 

24.3

%

 

24.0

%

 

24.2

%

 

30.3

%

 

29.6

%

 

37.6

%

N/A

 

Operating income -- TTM

$

22,841

 

$

21,446

 

$

21,096

 

$

22,669

 

$

24,631

 

$

28,929

 

35

%

Operating margin -- TTM % of AWS net sales

 

28.5

%

 

25.8

%

 

24.7

%

 

25.8

%

 

27.1

%

 

30.6

%

N/A

 

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions, except employee data)

(unaudited)

 

 

Q4 2022

Q1 2023

Q2 2023

Q3 2023

Q4 2023

Q1 2024

Y/Y %
Change

Net Sales

 

 

 

 

 

 

 

Online stores (1)

$

64,531

 

$

51,096

 

$

52,966

 

$

57,267

 

$

70,543

 

$

54,670

 

7

%

Online stores -- Y/Y growth, excluding F/X

 

2

%

 

3

%

 

5

%

 

6

%

 

8

%

 

7

%

N/A

 

Physical stores (2)

$

4,957

 

$

4,895

 

$

5,024

 

$

4,959

 

$

5,152

 

$

5,202

 

6

%

Physical stores -- Y/Y growth, excluding F/X

 

6

%

 

7

%

 

7

%

 

6

%

 

4

%

 

6

%

N/A

 

Third-party seller services (3)

$

36,339

 

$

29,820

 

$

32,332

 

$

34,342

 

$

43,559

 

$

34,596

 

16

%

Third-party seller services -- Y/Y growth, excluding F/X

 

24

%

 

20

%

 

18

%

 

18

%

 

19

%

 

16

%

N/A

 

Advertising services (4)

$

11,557

 

$

9,509

 

$

10,683

 

$

12,060

 

$

14,654

 

$

11,824

 

24

%

Advertising services -- Y/Y growth, excluding F/X

 

23

%

 

23

%

 

22

%

 

25

%

 

26

%

 

24

%

N/A

 

Subscription services (5)

$

9,189

 

$

9,657

 

$

9,894

 

$

10,170

 

$

10,488

 

$

10,722

 

11

%

Subscription services -- Y/Y growth, excluding F/X

 

17

%

 

17

%

 

14

%

 

13

%

 

13

%

 

11

%

N/A

 

AWS

$

21,378

 

$

21,354

 

$

22,140

 

$

23,059

 

$

24,204

 

$

25,037

 

17

%

AWS -- Y/Y growth, excluding F/X

 

20

%

 

16

%

 

12

%

 

12

%

 

13

%

 

17

%

N/A

 

Other (6)

$

1,253

 

$

1,027

 

$

1,344

 

$

1,226

 

$

1,361

 

$

1,262

 

23

%

Other -- Y/Y growth (decline), excluding F/X

 

80

%

 

57

%

 

26

%

 

(3

)%

 

8

%

 

23

%

N/A

 

 

 

 

 

 

 

 

 

Stock-based Compensation Expense

 

 

 

 

 

 

 

Cost of sales

$

208

 

$

165

 

$

251

 

$

193

 

$

227

 

$

174

 

6

%

Fulfillment

$

757

 

$

603

 

$

932

 

$

732

 

$

823

 

$

636

 

5

%

Technology and infrastructure

$

3,126

 

$

2,574

 

$

4,043

 

$

3,284

 

$

3,533

 

$

2,772

 

8

%

Sales and marketing

$

1,092

 

$

993

 

$

1,303

 

$

1,111

 

$

1,216

 

$

932

 

(6

)%

General and administrative

$

423

 

$

413

 

$

598

 

$

509

 

$

520

 

$

447

 

8

%

Total stock-based compensation expense

$

5,606

 

$

4,748

 

$

7,127

 

$

5,829

 

$

6,319

 

$

4,961

 

4

%

Other

 

 

 

 

 

 

 

WW shipping costs

$

24,714

 

$

19,937

 

$

20,418

 

$

21,799

 

$

27,326

 

$

21,834

 

10

%

WW shipping costs -- Y/Y growth

 

4

%

 

2

%

 

6

%

 

9

%

 

11

%

 

10

%

N/A

 

WW paid units -- Y/Y growth (7)

 

8

%

 

8

%

 

9

%

 

9

%

 

12

%

 

12

%

N/A

 

WW seller unit mix -- % of WW paid units (7)

 

59

%

 

59

%

 

60

%

 

60

%

 

61

%

 

61

%

N/A

 

Employees (full-time and part-time; excludes contractors & temporary personnel)

 

1,541,000

 

 

1,465,000

 

 

1,461,000

 

 

1,500,000

 

 

1,525,000

 

 

1,521,000

 

4

%

Employees (full-time and part-time; excludes contractors & temporary personnel) -- Y/Y growth (decline)

 

(4

)%

 

(10

)%

 

(4

)%

 

(3

)%

 

(1

)%

 

4

%

N/A

 

________________________

(1)

Includes product sales and digital media content where we record revenue gross. We leverage our retail infrastructure to offer a wide selection of consumable and durable goods that includes media products available in both a physical and digital format, such as books, videos, games, music, and software. These product sales include digital products sold on a transactional basis. Digital media content subscriptions that provide unlimited viewing or usage rights are included in “Subscription services.”

(2)

Includes product sales where our customers physically select items in a store. Sales to customers who order goods online for delivery or pickup at our physical stores are included in “Online stores.”

(3)

Includes commissions and any related fulfillment and shipping fees, and other third-party seller services.

(4)

Includes sales of advertising services to sellers, vendors, publishers, authors, and others, through programs such as sponsored ads, display, and video advertising.

(5)

Includes annual and monthly fees associated with Amazon Prime memberships, as well as digital video, audiobook, digital music, e-book, and other non-AWS subscription services.

(6)

Includes sales related to various other offerings, such as health care services, certain licensing and distribution of video content, and shipping services, and our co-branded credit card agreements.

(7)

Excludes the impact of Whole Foods Market.

Amazon.com, Inc.
Certain Definitions

Customer Accounts

  • References to customers mean customer accounts established when a customer places an order through one of our stores. Customer accounts exclude certain customers, including customers associated with certain of our acquisitions, Amazon Payments customers, AWS customers, and the customers of select companies with whom we have a technology alliance or marketing and promotional relationship. Customers are considered active when they have placed an order during the preceding twelve-month period.

Seller Accounts

  • References to sellers means seller accounts, which are established when a seller receives an order from a customer account. Sellers are considered active when they have received an order from a customer during the preceding twelve-month period.

AWS Customers

  • References to AWS customers mean unique AWS customer accounts, which are unique customer account IDs that are eligible to use AWS services. This includes AWS accounts in the AWS free tier. Multiple users accessing AWS services via one account ID are counted as a single account. Customers are considered active when they have had AWS usage activity during the preceding one-month period.

Units

  • References to units mean physical and digital units sold (net of returns and cancellations) by us and sellers in our stores as well as Amazon-owned items sold in other stores. Units sold are paid units and do not include units associated with AWS, certain acquisitions, certain subscriptions, rental businesses, or advertising businesses, or Amazon gift cards.

 

Amazon Investor Relations

amazon-ir@amazon.com

amazon.com/ir

Amazon Public Relations

amazon-pr@amazon.com

amazon.com/pr

Source: Amazon.com, Inc.

FAQ

What were Amazon's net sales in Q1 2024?

Amazon reported net sales of $143.3 billion in Q1 2024, a 13% increase year-over-year.

How did Amazon's operating income perform in Q1 2024?

Amazon's operating income improved to $15.3 billion in Q1 2024, compared to $4.8 billion in Q1 2023.

What was the growth rate of AWS segment sales in Q1 2024?

AWS segment sales increased by 17% year-over-year in Q1 2024.

What was the net income of Amazon in Q1 2024?

Amazon's net income in Q1 2024 was $10.4 billion, compared to $3.2 billion in Q1 2023.

What business areas is Amazon focusing on to improve customer experience?

Amazon is focusing on expanding selection, delivery speed, and offering new products and services to improve customer experience.

What was the pre-tax valuation loss related to Rivian Automotive in Q1 2024?

Amazon reported a pre-tax valuation loss of $2.0 billion from the investment in Rivian Automotive in Q1 2024.

What investment plans does Amazon have for new data centers?

Amazon announced plans to invest $10 billion to build two data center complexes in Mississippi, creating at least 1,000 jobs.

What new AI capabilities did AWS introduce in Q1 2024?

AWS introduced new generative AI services, including models like Claude 3 Opus, Meta Llama 3, and Mistral Large, enhancing its AI offerings.

What milestones did Amazon achieve in the development of Zoox in Q1 2024?

Amazon achieved milestones like receiving permits for driverless operations and expanding driving capabilities for its self-driving robotaxi, Zoox.

How did Amazon improve safety for its employees and partners in Q1 2024?

Amazon improved recordable incident rates by 30% and lost time incident rates by 60% worldwide through investments in safety measures.

What new products and services did Amazon introduce in Q1 2024?

Amazon launched products like Ring Battery Doorbell Pro, Blink Mini 2, and Whole Foods Market Daily Shop to enhance customer experience.

What was Amazon's focus in Q1 2024?

Amazon focused on improving customer experience, expanding product offerings, and enhancing safety measures for employees and partners in Q1 2024.

Amazon.com, Inc.

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