Cree LED Named Winner of ETQ Innovation Excellence Awards 2025
Cree LED, a Penguin Solutions brand, has been awarded the ETQ Innovation Excellence Award 2025 for its innovative implementation of ETQ Reliance quality management system (QMS). The company developed two key solutions: a customer survey module providing instant access to satisfaction data, and a custom quoting solution that automates traditional manual processes.
The custom-built survey module integrates with ETQ Reliance to streamline document management and improve operational efficiency. Additionally, the automated quoting module eliminates manual calculations, reduces errors, and enables dynamic pricing based on customer history, market trends, production quantities, and inventory levels.
Cree LED, un marchio di Penguin Solutions, ha ricevuto il Premio ETQ Innovation Excellence 2025 per la sua innovativa implementazione del sistema di gestione della qualità ETQ Reliance (QMS). L'azienda ha sviluppato due soluzioni chiave: un modulo di indagine clienti che fornisce accesso immediato ai dati di soddisfazione e una soluzione personalizzata per la quotazione che automatizza i processi manuali tradizionali.
Il modulo di indagine personalizzato, integrato con ETQ Reliance, semplifica la gestione dei documenti e migliora l'efficienza operativa. Inoltre, il modulo di quotazione automatizzato elimina i calcoli manuali, riduce gli errori e consente prezzi dinamici basati sulla storia del cliente, le tendenze di mercato, le quantità di produzione e i livelli di inventario.
Cree LED, una marca de Penguin Solutions, ha sido galardonada con el Premio ETQ Innovation Excellence 2025 por su innovadora implementación del sistema de gestión de calidad ETQ Reliance (QMS). La empresa desarrolló dos soluciones clave: un módulo de encuestas para clientes que proporciona acceso instantáneo a los datos de satisfacción y una solución personalizada de cotización que automatiza los procesos manuales tradicionales.
El módulo de encuestas personalizado se integra con ETQ Reliance para optimizar la gestión documental y mejorar la eficiencia operativa. Además, el módulo automatizado de cotización elimina los cálculos manuales, reduce errores y permite precios dinámicos basados en el historial del cliente, las tendencias del mercado, las cantidades de producción y los niveles de inventario.
Cree LED, Penguin Solutions의 브랜드로, ETQ Reliance 품질 관리 시스템(QMS)의 혁신적인 구현으로 ETQ 혁신 우수상 2025을 수상했습니다. 회사는 고객 만족 데이터를 즉시 확인할 수 있는 고객 설문 모듈과 전통적인 수작업 프로세스를 자동화하는 맞춤 견적 솔루션 두 가지 주요 솔루션을 개발했습니다.
맞춤형 설문 모듈은 ETQ Reliance와 통합되어 문서 관리를 간소화하고 운영 효율성을 향상시킵니다. 또한 자동 견적 모듈은 수작업 계산을 없애고 오류를 줄이며 고객 이력, 시장 동향, 생산 수량, 재고 수준에 따라 동적인 가격 책정을 가능하게 합니다.
Cree LED, une marque de Penguin Solutions, a reçu le Prix d'Excellence en Innovation ETQ 2025 pour sa mise en œuvre innovante du système de gestion de la qualité ETQ Reliance (QMS). L'entreprise a développé deux solutions clés : un module d'enquête client offrant un accès instantané aux données de satisfaction, et une solution de devis personnalisée qui automatise les processus manuels traditionnels.
Le module d'enquête personnalisé s'intègre à ETQ Reliance pour simplifier la gestion documentaire et améliorer l'efficacité opérationnelle. De plus, le module de devis automatisé élimine les calculs manuels, réduit les erreurs et permet une tarification dynamique basée sur l'historique client, les tendances du marché, les quantités de production et les niveaux de stock.
Cree LED, eine Marke von Penguin Solutions, wurde mit dem ETQ Innovation Excellence Award 2025 für die innovative Implementierung des Qualitätsmanagementsystems ETQ Reliance (QMS) ausgezeichnet. Das Unternehmen entwickelte zwei zentrale Lösungen: ein Kundenumfrage-Modul, das sofortigen Zugriff auf Zufriedenheitsdaten bietet, und eine maßgeschneiderte Angebotslösung, die traditionelle manuelle Prozesse automatisiert.
Das maßgeschneiderte Umfrage-Modul ist in ETQ Reliance integriert, um die Dokumentenverwaltung zu optimieren und die Betriebseffizienz zu steigern. Zudem eliminiert das automatisierte Angebotsmodul manuelle Berechnungen, reduziert Fehler und ermöglicht dynamische Preisgestaltung basierend auf Kundengeschichte, Markttrends, Produktionsmengen und Lagerbeständen.
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Company Recognized for Innovative Use of ETQ Reliance QMS for Customer Satisfaction Surveys and a Custom Quoting Solution
The Innovation Excellence Award, which was given during the company's customer conference in
Cree LED recognized that faster and more reliable customer surveys provide the valuable feedback necessary to enhance satisfaction and increased customer retention. By integrating core customer survey capabilities into ETQ Reliance to create its own survey module, Cree LED improved the document management and survey process to ensure higher operational efficiency and stronger client relationships.
The company also leveraged the capabilities of ETQ Reliance to build a custom quoting module that eliminates manual calculations and approvals by automating the quote process, reducing human error and speeding up response times. By integrating pricing adjustments, the module enables businesses to dynamically tailor quotes based on customer history, market trends, production quantities and inventory levels.
"As a company willing to stretch the boundaries of what's possible with ETQ Reliance, we're pleased to name Cree LED the winner of our Innovation Excellence Award," said Vick Vaishnavi, ETQ CEO. "Cree LED's ability to build customer survey and custom quote modules within ETQ Reliance reinforces not only the ingenuity and customer-centric focus of Cree LED, but also the scalability and adaptability of our popular quality management system, which can be tailored to meet changing customer needs."
Automated Customer Survey Solution Brings Visibility into Ongoing Operations
Instead of using separate, costly software for surveys, Cree LED leveraged its ETQ Reliance platform to create a custom module solution which stores data in the QMS and eases customer input. The module provides automated workflows, which allow surveys to get routed to the customer service team as soon as they are completed. Further, by integrating analytics, the survey module can track customer satisfaction data, helping Cree LED continuously improve operations. The automated module also reduces administrative workload, eliminating inefficiencies in document handling and customer engagement.
Enhanced Efficiency and Accuracy in Managing Custom Quotes
By building a robust custom quoting module on the ETQ Reliance platform, Cree LED was able to streamline the process of quoting, production planning and workflow management. The system centralizes customer requests, including specifications such as product type, production quantities, size, and shape of custom items, ensuring seamless communication between internal teams and customers for timely and accurate order fulfillment.
About Cree LED
Cree LED, a Penguin Solutions brand, offers one of the industry's broadest portfolios of application-optimized LED chips and components, leading the industry in performance and reliability. With more than 35 years of innovation, its strong IP portfolio and unique business model ensure supply chain continuity.
About ETQ
ETQ, part of Hexagon, is a leading provider of integrated quality management, health, safety, and environmental solutions for manufacturers. Firms around the world rely on ETQ to ensure optimal quality at scale, reduce costs and improve the velocity of data-driven decisions. Learn more at etq.com.
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,000 employees in 50 countries and net sales of approximately
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