CashPro App Usage Rises 20% as Clients Approve $38,000 in Payments Every Second
Bank of America (NYSE: BAC) said the CashPro App saw a 20% year-over-year increase in sign-ins and that clients approved a record $1.2 trillion in payment value last year—an average of $38,000 per second.
Sentiment and the balance of points
Rhea-AI Sentiment reads the wording of the document, how positive or negative its language is on a 1 to 5 scale. The balance of points shown with the takes weighs what the document actually discloses, so the two can disagree, for example when a trial that missed its main goal is described in upbeat language.
Rhea-AI Summary
Bank of America (NYSE: BAC) said the CashPro App saw a 20% year-over-year increase in sign-ins and that clients approved a record $1.2 trillion in payment value last year—an average of $38,000 per second. The app added Investment Grade Bond data and AI-driven insights in November 2025 and plans redesigned payment approval and digital identity verification later in 2026.
The announcement highlights rising mobile adoption, biometric QR sign-in, push-based approvals, and expanded AI tools for real-time treasury decision-making across 35,000+ client companies.
Positive
- Sign-ins +20% year-over-year
- Clients approved $1.2 trillion in payments in the prior year
- $38,000 average payment approvals per second
- CashPro serves > 35,000 companies
- Added Investment Grade Bond data and AI-driven insights (Nov 2025)
Negative
- None.
Details
News Market Reaction – BAC
On Apr 8, the day this news came out, BAC closed 3.18% above the previous close.
Data tracked by StockTitan Argus for the Apr 8 session.
Key Figures
- CashPro App sign-in growth
- 20%
- Year-over-year increase in CashPro App sign-ins
- Payment value via app
- $1.2 trillion
- Total payment value approved through CashPro App last year
- Payments per second
- $38,000
- Average payment value approved every second via CashPro App
- CashPro company users
- More than 35,000
- Companies using CashPro globally
- Consumer & small business clients
- Nearly 70 million
- U.S. consumer and small business clients served
- Retail financial centers
- Approximately 3,600
- Number of retail financial centers in the United States
- ATMs
- Approximately 15,000
- Number of Bank of America ATMs in the United States
- Verified digital users
- Approximately 59 million
- Verified digital banking users
Historical Context
-
Launch of Royal ONE and Royal ONE Plus tri-branded travel credit cards.
-
Champion Partner role funding expanded Watson Links Golf with Us program.
-
Sponsorship of 45th Shamrock Shuffle with record participation and race results.
-
Rollout of AI‑Powered Meeting Journey across wealth businesses to streamline workflows.
-
National Soccer at Schools initiative with U.S. Soccer to expand access by 2030.
24h Move is the share-price change in the day after each event; other market factors may also have contributed.
Key Terms
biometric authentication technical
QR Sign In technical
AI-driven algorithm technical
machine learning technical
virtual assistant technical
investment-grade issuance financial
AI-generated analysis. How Rhea-AI works. Not financial advice.
Driven by Bank of America's investments in mobile, AI, and security, the CashPro App is taking on a larger role in real‑time treasury decision‑making
Key points
- CashPro App enables real‑time decision‑making in any environment.
- Corporate and commercial clients increasingly rely on CashPro for high-value, high-volume activity.
- AI-driven insights are becoming a core part of treasury strategy.
"The CashPro App has been our saving grace," said Daylon Bailey, Treasury Operations Manager of Highgate Hotels and member of the CashPro North America Board. "It helps me make decisions everyday – including whether to approve someone's access, or to release a wire. For payment approvals, I may not be near my laptop, but if I am expecting a payment that needs to go out, I can pull out my phone and quickly validate information without delay."
The drivers of mobile adoption
Several converging dynamics drove the
"Mobile has moved from convenience to necessity—serving as a powerful companion to established treasury operations as clients navigate market volatility, evolving workforce expectations, and rapid advancements in mobile-native security and AI," said Jennifer Sanctis, CashPro Product Executive at Bank of America. "These forces are reshaping how treasurers work, and mobile has set itself apart by providing immediate access to information for critical decision-making in moments that matter."
- Demand for real-time visibility and AI‑driven insights: The CashPro app delivers instant access into cash positions, balances, and – since November 2025 – Investment Grade Bond market data through Capital Markets Insights and its AI‑driven Trade Evaluation Driver score helping finance teams assess market conditions and relative value directly from their mobile device.
- Adoption of biometric authentication via QR Sign In: Enabling a seamless, secure connection to CashPro Online and extending familiar consumer experiences – such as QR codes and biometrics – into high‑value commercial banking workflows.
- Preference for push-based workflows over email: In-app push alerts and approvals via the CashPro Mobile Token provide stronger security and faster response times compared to traditional email-based notifications, which remain more vulnerable to spoofing.
"Clients have been clear about what they need from us—speed, resilience, and uncompromising security," said Winnie Chen, head of Global Payments Solutions APAC at Bank of America. "Their feedback, combined with a rapidly evolving industry landscape, continues to shape how we invest in the CashPro App—expanding mobile capabilities that give clients confidence to act quickly and securely, wherever their business takes them."
More enhancements ahead for CashPro App users
Later this year, Bank of America will introduce new functionality to enhance the mobile experience, including:
- Redesigned Payment Approval that will further improve workflow.
- A new digital identity verification experience for corporate administrators. This update will build on the app's inherent cybersecurity protections and patented integrated mobile token.
Frequently Asked Questions
Question: What is CashPro?
Answer: CashPro is Bank of America's flagship digital platform used by more than 35,000 companies around the globe to manage and monitor their payments, deposits, loans and trade transactions. Through a single, unified experience, CashPro connects companies and institutions to one of the world's largest banking networks – helping them move faster, operate with greater control, and make smarter cash and liquidity decisions globally.
Question: How does CashPro compare against peer offerings?
Answer: For four consecutive years, the CashPro App has been the No. 1 ranked mobile application according to Coalition
- No. 1 (tied) – Overall Leadership in Digital Channels, fourth consecutive year
- No. 1 – Online Portal Overall
- No. 1 – Host-to-Host (tied)
- No. 2 – TMS and ERP integrations
Question: Does CashPro use AI technology?
Answer: Yes. CashPro uses AI technology in the following ways:
- CashPro Capital Markets Insights uses an AI-driven algorithm leveraging market variables that produces a TED score – an objective way to quantify the macro backdrop that clients, the debt issuers, are faced with prior to deciding the viability of an investment-grade issuance on a given day.
- CashPro Forecasting is an AI-driven data intelligence tool that automatically integrates account data and applies machine learning to analyze global cash positions, generate accurate forecasts, and deliver actionable insights—all within minutes.
- CashPro Chat is a virtual assistant built with Bank of America's AI-driven Erica technology. Clients use the tool to access account information, for transaction tracking and service resolution.
Question: What is the CashPro Board?
Answer: Bank of America has a number of CashPro Boards. Comprised of client users, the boards represent different client segments and regions. Dialogue generated through the boards is used to help determine investment and design decisions.
Bank of America
Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in
For more Bank of America news, including dividend announcements and other important information, visit the Bank of America newsroom and register for news email alerts.
Reporters may contact
Louise Hennessy, Bank of America
Phone: 1.646.858.6471
louise.hennessy@bofa.com
1 Full Year 2024 to Full Year 2025
View original content to download multimedia:https://www.prnewswire.com/news-releases/cashpro-app-usage-rises-20-as-clients-approve-38-000-in-payments-every-second-302736612.html
SOURCE Bank of America Corporation
FAQ
AI-generated questions and answers. How Rhea-AI works. Not financial advice.